Ford F-250 Service Bulletins (2018)
251 manufacturer communications on file.
- April 30, 2020•Document ID: 10174720Service Bulletin/Repair InstructionsEQUIPMENT; STEERING
- Mfr Comm. #:
- 20N04
- Date Added:
- May 5, 2020
- Manufacturer:
- FORD
SummaryIn some of the affected vehicles, customers may experience sustained steering wheel oscillation after hitting rough pavement or an expansion joint at speeds typically above 45 mph (72 Km/h).
Associated Products (9)Associated Documents - April 22, 2020•Document ID: 10174421Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48757
- Date Added:
- May 4, 2020
- Manufacturer:
- FORD
SummarySome customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or below 9.5 volts. Some 2020 models will also set a warning if the telematic control unit (TCU) has received an automatic over the air update. The purpose of deep sleep mode is to conserve battery voltage. When deep sleep mode is enabled, the TCU is powered down and all communication with the FordPass and/or LincolnWay apps are disabled. To wake the vehicle from deep sleep mode, manually start the vehicle. More deep sleep mode information can be found in the FordPass or LincolnWay apps under: More > Guides > click in search entry box > type "deep sleep" and click on "Ask".
Associated Products (74)2020 Ford Edge2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Transit2020 Lincoln Continental2020 Lincoln MKX2020 Lincoln MKZ2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-550+ 54 moreAssociated Documents - April 1, 2020•Document ID: 10174401Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- TSB-20-2105
- Date Added:
- May 5, 2020
- Manufacturer:
- FORD
SummarySome 2017-2019 F-Super Duty chassis cab vehicles equipped with a 6.7L engine and an aft of axle fuel tank operating in dusty conditions may exhibit a crank/no start concern with the fuel level showing over 1/4 tank full or the fuel gauge only registers up to 1/2 tank after filling with fuel. For vehicles equipped with an auxiliary fuel delivery source, the customer may also experience the inability to deliver fuel using this equipment. This may be due to dirt being trapped around the dust cap on the front or rear rollover valve (ROV) preventing "make-up air" from entering the fuel tank. To correct the condition, follow the Service Procedure steps to replace the fuel tank and possibly also the fuel pump/sender unit.
Associated Products (12)Associated Documents - March 19, 2020•Document ID: 10172969Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 20-2087
- Date Added:
- April 2, 2020
- Manufacturer:
- FORD
SummarySome 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
Associated Products (24)2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Transit Connect2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Ford Transit Connect2017 Ford F-2502017 Ford F-3502017 Ford F-450+ 4 moreAssociated Documents - March 11, 2020•Document ID: 10172927Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB-20-2020
- Date Added:
- April 2, 2020
- Manufacturer:
- FORD
SummarySome 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2019 F150 vehicles equipped with a 3.0L engine, 2017-2019 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
Associated Products (24)2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Transit2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Ford Transit2017 Ford F-2502017 Ford F-3502017 Ford F-450+ 4 moreAssociated Documents - March 9, 2020•Document ID: 10172972Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48619
- Date Added:
- April 2, 2020
- Manufacturer:
- FORD
SummarySSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
Associated Products (151)2020 Ford Ecosport2020 Ford Edge2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Transit2020 Ford Transit Connect2020 Lincoln MKX2020 Lincoln MKZ2019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-350+ 131 moreAssociated Documents - February 19, 2020•Document ID: 10171969Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- SSM 48564
- Date Added:
- March 3, 2020
- Manufacturer:
- FORD
SummarySome 2017-2020 F-Super Duty vehicles may exhibit a characteristic or abnormal steering wheel oscillation concern. The workshop manual (WSM) has been updated to provide diagnostic direction for both symptoms, refer to Section 211-03 Steering Linkage > Diagnosis and Testing > Symptom Chart. This message is only to provide awareness of this WSM update and does not supersede other published diagnostic direction.
Associated Products (16)Associated Documents - February 11, 2020•Document ID: 10171953Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 48539
- Date Added:
- March 3, 2020
- Manufacturer:
- FORD
SummarySSM 48539 - 2017-2020 F-Super Duty/2018-2020 F-150 - 6.7L/3.0L - Diagnostic Trouble Code (DTC) P208E - Diesel Exhaust Fluid (DEF) Injector Testing Some 2017-2020 F-Super Duty/2018-2020 F-150 vehicles equipped with the 6.7L or 3.0L engines may exhibit an illuminated malfunction indicator lamp (MIL) with DTC P208E in the powertrain control module (PCM). When performing pinpoint test RK, the results of the selective catalyst reductant (SCR) dosing measurement test (RK7) may be zero or below the specified 40-50mL requirement due to urea crystals plugging the DEF injector nozzle. If the measurement is below this specified amount, perform pinpoint test step RK7 two additional times. If the specified amount is met, reinstall the reductant injector. If after three attempts the dosing measurement remains below the specified amount, the DEF injector should be replaced. The DEF pump should not be replaced for DTC P208E.
Associated Products (19)Associated Documents - February 11, 2020•Document ID: 10171943Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48537
- Date Added:
- March 3, 2020
- Manufacturer:
- FORD
SummarySSM 48537 - 2017-2019 F-Super Duty - 6.8L - Instrument Cluster Warning Indicators And/Or Radio Inoperative During Snow Plow Operation Some 2017-2019 F-Super Duty vehicles equipped with a 6.8L gas engine may exhibit multiple warning indicators in the instrument panel cluster and/or inoperative radio during snow plow use. Battery state of charge is important to verify prior to any repairs. 12.72v to 12.8v is a fully charged battery. To assist with the investigation use the Report a Vehicle Concern link at the bottom of the OASIS report and include the following information: What brand of plow the vehicle is equipped with, If it's been equipped by the plow manufacturer's specifications, If other equipment is up-fitted on the vehicle, ambient temperature when the concern occurs, Engine RPM and MPH/KPH, and battery state of charge. Note the concern should be duplicated similar to customer use and ambient temperature.
Associated Products (12)Associated Documents - January 29, 2020•Document ID: 10170992Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- SSM 48494
- Date Added:
- February 4, 2020
- Manufacturer:
- FORD
SummarySome 2005-2020 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet
Associated Products (64)2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502016 Ford F-2502016 Ford F-3502016 Ford F-4502016 Ford F-550+ 44 moreAssociated Documents - January 28, 2020•Document ID: 10170985Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; VISIBILITY
- Mfr Comm. #:
- SSM 48490
- Date Added:
- February 4, 2020
- Manufacturer:
- FORD
SummarySome 2015-2020 F-150 and 2017-2020 F-Super Duty vehicles equipped with a rear defroster may have factory installed or service replacement rear glass that uses rear defroster electrical terminals with a plastic overmolded cover. The rear glass defroster terminals are not serviceable and should not be removed or detached from the glass during diagnosis or repairs. If the rear glass defroster terminals are separated from the glass, the rear glass assembly must be replaced.
Associated Products (22)2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502017 Ford F-1502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-550+ 2 moreAssociated Documents - January 17, 2020•Document ID: 10170915Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- TSB 20-2014
- Date Added:
- February 4, 2020
- Manufacturer:
- FORD
SummarySome 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine built on 1-Oct-2017 and through 9-Jan-2019 may exhibit an intermittent low oil pressure warning indicator when the oil level is within correct operating range. This may be due to various strategies within the PCM software. To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (12)Associated Documents - December 20, 2019•Document ID: 10169898Service Bulletin/Repair InstructionsSEATS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 19-2390
- Date Added:
- January 7, 2020
- Manufacturer:
- LINCOLN
SummarySome 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi-contour seat module (SCMG) and passenger multi-contour seat module (SCMH). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness.
Associated Products (39)2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKZ2020 Lincoln Navigator2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Lincoln MKX2019 Lincoln MKZ2019 Lincoln Navigator2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Lincoln MKX+ 19 moreAssociated Documents - December 16, 2019•Document ID: 10169880Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- TSB19-2374
- Date Added:
- January 7, 2020
- Manufacturer:
- FORD
SummarySome 2015-2019 F-150, 2017-2019 F-Super Duty, 2018-2019 Expedition/Navigator vehicles may exhibit a rattle and/or squeak noise from the vista roof opening panel while driving with the roof opening panel closed. This may be due to dirt and/or debris build up between the vista roof opening panel seal and the body. To correct the condition, follow the Service Procedure steps to clean and lubricate the vista roof opening panel seal.
Associated Products (21)2019 Ford Expedition2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Lincoln Navigator2018 Ford Expedition2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-5502018 Lincoln Navigator2017 Ford F-1502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502016 Ford F-150+ 1 moreAssociated Documents - November 21, 2019•Document ID: 10168821Service Bulletin/Repair InstructionsSTRUCTURE; LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Mfr Comm. #:
- 18N03-S7
- Date Added:
- December 5, 2019
- Manufacturer:
- FORD
SummaryCustomer Satisfaction Program 18N03 - Supplement #7 Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns
Associated Products (12)Associated Documents - November 21, 2019•Document ID: 10168810Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48340
- Date Added:
- December 5, 2019
- Manufacturer:
- FORD
SummarySome 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified using an aftermarket device to display the Ford GT welcome screen/HMI Theme. To correct this issue, please contact the Technical Hotline Assistance Center to have the vehicle restored back to its original state.
Associated Products (76)2019 Ford Ecosport2019 Ford Escape2019 Ford Explorer2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Flex2019 Ford Taurus2019 Ford Transit2019 Lincoln MKC2019 Lincoln MKT2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-350+ 56 moreAssociated Documents - November 21, 2019•Document ID: 10168762Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- TSB 19-2345
- Date Added:
- December 4, 2019
- Manufacturer:
- FORD
SummarySome 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles may exhibit a water leak on the right front floor during or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the evaporator drain tube to direct condensation away from the seal.
Associated Products (21)2020 Ford Expedition2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Lincoln Navigator2019 Ford Expedition2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Lincoln Navigator2018 Ford Expedition2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-550+ 1 moreAssociated Documents - November 18, 2019•Document ID: 10168760Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- TSB 19-2343
- Date Added:
- December 4, 2019
- Manufacturer:
- FORD
SummaryThis message is superseding TSB 19-2271 to update the Issue, Action and Service Procedure. Some 2017-2018 F-Super Duty and 2019 F-Super Duty F-450/F-550 Chassis Cab only vehicles equipped with a 6.7L engine built on or before 9-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2074, P0401, P0402 and/or P0170. This may be due to various strategies within the powertrain control module (PCM) software. To correct the condition, follow the Service Procedure steps to reprogram the PCM and perform a mass air flow (MAF) parameter reset.
Associated Products (12)Associated Documents - November 7, 2019•Document ID: 10168792Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48314
- Date Added:
- December 5, 2019
- Manufacturer:
- FORD
SummarySome 2017-2019 F-Super Duty vehicles may exhibit a "Cruise Control Unavailable" or "Collision Avoidance Unavailable" message in the instrument cluster message center with diagnostic trouble code (DTC) U3000:49 in the cruise control module (CCM). Reprogram the CCM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use base part 9E731, refer to Section 10 in the Service Labor Time Standards (SLTS) Manual.
Associated Products (12)Associated Documents - November 1, 2019•Document ID: 10168771Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 48300
- Date Added:
- December 4, 2019
- Manufacturer:
- FORD
SummarySome 2017-2019 F-Super Duty 4x4 vehicles may exhibit an inoperative transfer case function with various diagnostic trouble codes (DTCs), including but not limited to P1839, P1867, P1861, P1891, P1841, U0102. If normal diagnosis leads to shift motor as the cause, first disconnect transfer case control module (TCCM) connector C2371A, and inline connectors C1010 (diesel) or C145 (gasoline) as well as transfer case connector C350. Inspect for loose pins, contamination and broken wires and repair as necessary. If nothing is found, reconnect and test 4x4 operation.
Associated Products (12)Associated Documents