Ford Explorer Complaints (1994)

1,207 consumer complaints on file.

#753056October 10, 2001
UNKNOWN OR OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CHECK ENGINE LIGHT COMES ON AT TIMES WHEN THE VEHICLE IS TOWING A SMALL TRAILER AND USING THE TRANSMISSION IN DRIVE INSTEAD OF OVERDRIVE. VEHICLE MILEAGE AND DRIVEABILITY/PERFORMANCE SUFFER. O2 SENSORS HAVE BEEN REPLACED BY DEALER WITH NEW YET PROBLEM STILL EXISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897178October 2, 2001
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY
CONSUMER NOTICED A FUEL LEAK. ALSO, SMELLED FUEL INSIDE VEHICLE. HE TOOK VEHICLE TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT SENDING UNIT NEEDED TO BE REPLACED DUE TO FUEL PIPE RUSTING THROUGH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563574October 1, 2001
TIRES, TIRES:TREAD/BELT
THE TIRES WARPED CAUSING SEVERE VIBRATION, THERE WAS ALSO EVIDENCE OF THE TREAD PEELING NEAR THE SIDEWALL, FIRESTONE REFUSED TO HONOR THE TIRE WARRENTY ALTHOUGH THE CONSUMER PROVIDED PROOF OF PROPER ALIGNMENT AND WHEEL BALANCING, AFTER THE TIRES WERE REPLACED THEY WERE SUBJECT TO RECALL, SINCE FIRESTONE REFUSED WARRANTY SERVICE THE CONSUMER WAS UNABLE TO OBTAIN REIMBURSEMENT SINCE THE REPLACEMENT TIRES WERE PURCHASED PRIOR TO AUG 9 ON A PRO-RATED BASIS(FIRESTONE RADIAL ATX 15"). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752526September 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR STALLS CONTINUOUSLY. HAVE TAKEN TO DEALER, DEALER CANNOT DETECT PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752466September 22, 2001
STRUCTURE:BODY:DOOR
HANDLE SEPARATED FROM DOOR WHEN PULLING DOOR CLOSED. DOOR FELL OPEN INTO TRAFFIC LANE. HANDLE DESIGN DOES NOT INCORPORATE ANY STRUCTURAL ATTACHMENT TO DOOR. HANDLE IS RETAINED SOLELY BY PLASTIC TRIM PANEL SUBJECT TO AGE DETERIORATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563221September 21, 2001
SUSPENSION:FRONT:SPRINGS:TORSION BAR, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), ELECTRICAL SYSTEM
THE CONSUMER STATED THAT WHEN THE VEHICLE TURNED EITHER RIGHT OR LEFT THE SWAY BAR DID NOT COME BACK TO THE CENTER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563191September 20, 2001
TIRES:TREAD/BELT
THE TREADS BEGAN TO SEPARATE FROM THE TIRES PRIOR TO RECALL NOTICE, THE CONSUMER REQUESTED REIMBURSEMENT BUT WAS NOT REIMBURSED THE FULL AMOUNT FOR THE REPLACEMENT TIRES (FIRESTONE). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563096September 10, 2001
POWER TRAIN:MANUAL TRANSMISSION
WHILE DRIVING, CONSUMER NOTICED SMOKE COMING FROM THE BACK OF THE VEHICLE, AND WAS UNALBLE TO ACCELERATE AND HAD TO COAST TO A STOP, IT WAS DETERMINED THAT A TRANSMISSION WAS NEEDED, HOWEVER TWO YEARS LATER @ 76,000 MILES THERE WAS A ROARING NOISE, CONSUMER TOOK VEHICLE INTO DEALERSHIP AND WAS INFORMED THAT ANOTHER TRANSMISSION WAS NEEDED, AFTER THE SECOND TRANSMISSION WAS INSTALLED CONSUMER BEGAN HAVING PROBLEMS WITH THE PARKING GEAR, THE AUTOMOBIE TOLLED FOWARD, ALSO THERE WAS A LACK OF POWER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751929September 8, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION OVERHEATED CAUSING MAJOR MALFUNCTIONING IN TRANSMISSION.. THIS IS SECOND TIME THIS HAS HAPPENED WITHIN A YEAR AND A HALF. TRUCK HAS NEVER BEEN OFF ROAD TO MY KNOWLEDGE(BODY AND UNDERNEATH ARE IN EXCELLENT CONDITION, I.E. NO RUST). AFTER TALKING TO A FEW REPAIR SHOPS AND DEALERSHIPS I WAS TOLD THAT THIS IS VERY COMMON WITH THE FORD EXPLORER. I HAVE ALWAYS HAD THE VEHICLE SERVICED REGULARLY AND TAKEN PRIDE IN IT'S APPEARANCE. IT RUNS GREAT BUT THERE HAS TO BE A PROBLEM WITH THE MANUFACTURING OF THE TRANSMISSION, OR THIS PROBLEM WOULD NOT HAVE OCCURED TWICE. I STAND BY FORD'S BUT, THIS MAKES ME LEARY OF EVER BUYING ANOTHER FORD PRODUCT THAT THE COMPANY WILL NOT STAND BY. SINCERELY, [XXX].*AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562997September 7, 2001
TIRES
WHILE DRIVING, ONE OF THE CONSUMERS FIRESTONE TIRES FAILED, THE CONSUMER REQUESTED REIMBURSEMENT BUT WAS DENIED BECAUSE THE TIRES WERE NOT PURCHASED AT A FIRESTONE RETAILER, THE CONSUMER ALREADY RECIEVED REIMBURSEMENT FOR FOUR OTHER FAULTY TIRES (FIRESTONE P235/75R15 RADIAL ATX). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751657September 4, 2001
VEHICLE SPEED CONTROL
THROTTLE STICKS IN UP POSITION, REQUIRING A HARD PRESS( STOMP) TO ACTIVATE. THIS LEAD TO A ACCIDENT IN WET WEATHER WHERE THE STOMP LED TO THE VEHICLE SPINNING OUT DURING A TURN. WAS TOLD BY REPAIR SHOP THAT THE BUTTERFLY WAS STICKING AND CAUSING THE PROBLEM. I ALSO HAVE HAD PROBLEMS WITH THE SPEED CONTROLL STAYING ON DESPITE PRESSING THE BRAKE PEDAL. (TIRESIZE: 235/175R15)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#562850August 30, 2001
TIRES
THE TIRES ARE TOO SOFT, THE DECAL ON THE DOOR READS 26 PSI (TIRE INFO NOT GIVEN). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895456August 29, 2001
ELECTRICAL SYSTEM:IGNITION
WHEN VEHICLE IS BEING DRIVEN WITHOUT WARNING ENGINE COMPLETELY SHUTSDOWN. DEALER HAS DIAGNOSED THE PROBLEM AS A FAULTY IGINITION MODULE. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562668August 23, 2001
TIRES:TREAD/BELT
PRIOR TO RECALL, CONSUMER EXPERIENCED TREAD SEPARATION AND REPLACED ALL FOUR FIRESTONE ATX/ P235/75R15 TIRES, HOWEVER CONSUMER WAS DENIED REIMBURSEMENT DUE TO THE REPLACEMENT TIRES BEING PURCHASED PRIOR TO JANUARY 1, 2000.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751000August 23, 2001
ELECTRICAL SYSTEM:IGNITION
THE PROBLEM IS INTERMEDIATE. THE CAR STALLS AT SPEED (60 MPH) OR AT IDLE. ADDITIONALLY WHEN YOU SHUT THE CAR OFF FOR A SHORT PERIOD OF TIME IT WON'T RESTART. IN BOTH CASES IF YOU WAIT 5 - 15 MINUTES THE CAR WILL RESTART. RECENTLY I SPOKE TO FORD WHO SAID SINCE A RECALL HAS NOT BEEN ORDERED THEY WILL NOT RECOGNIZE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562628August 22, 2001
TIRES:TREAD/BELT
CONSUMER REPLACED ALL FIRESTONE ATX TIRES AFTER RECEIVING RECALL LETTER 00T005, FORD AND FIRESTONE ARE GIVING THE CONSUMER A RUNAROUND FOR REIMBURSEMENT, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750868August 21, 2001
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM
I HAD DRIVEN APPROXIMATELY 50 MILES ON THE FREEWAY DRIVING 65 TO70 MILES PER HOUR AND HAD GOTTEN OFF THE FREEWAY AND WAS TAKING A SIDE STREET DRIVING 50 MILES PER HOUR WHEN THE TOTAL ELECTRICAL SYSTEM WENT DEAD. THE CAR SEEMED TO BE WARM-IT WAS A HOT DAY AND I HAD BEEN USING MY AIR CONDITIONING TO THE MAXIMUM. I TRIED RESTARTING THE CAR BUT IT WOULD NOT START. AFTER 45 MINUTES THE CAR STARTED UP AGAIN. NOTE! WE HAD THIS SAME PROBLEM WITH THIS CAR ON JULY 9, 1999 AT APPROXIMATELY 96000 MILES ON THE CAR. IF THIS HAD OCCURRED WHILE I WAS DRIVING ON THE FREEWAY I COULD HAVE BEEN BADLY INJURED. I FEEL THAT THIS PROBLEM HAS TO DO WITH A FAULTY IGNITION SYSTEM WHICH HAS DESIGN PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562545August 16, 2001
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, INTERIOR LIGHTING
ENGINE LIGHTS HAS COME ON SEVERAL TIMES, ENGINE RUNS ROUGH IN GEAR AT IDLE, DEALER COULD NOT DUPLICATE THE PROBLEM, ALSO SERPENTINE BELT WAS REPLACED, AS WELL AS THE EGR PRESSURE SENSOR WHICH WAS STICKING, ALSO THERMOSTAT WAS REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750589August 16, 2001
TIRES
DUE TO TIRE FAILURE ME & MY FAMILY HAD AN ACCIDENT OUR EXPLORER ROLED OVER THREE TIMES. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#750600August 16, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
9 OF 10 LUGS: NUTS: STUDS LOSE OR BROKE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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