Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#846973September 7, 1999
VEHICLE SPEED CONTROL
RECEIVED RECALL 99V062001 & CONTACTED DEALER. TOOK VEHICLE IN FOR SPEED CONTROL REPAIRS & HAD IT DONE. PICKED VEHICLE UP & NOTICED CRUISE CONTROL FAILED TO WORK LIKE IT SHOULD. CONTACTED DEALER & WAS REFUSED TO CORRECT PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710983September 6, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I NOTICED SMOKE COMING FROM ENGINE COMPARTMENT AFTER STOPPING TO FUEL UP AFTER DRIVING SEVERAL HOURS AT A SPEED OF 65 MPH. TOOK VEHICLE INTO DEALER AND TOLD THEM THAT THE ENGINE WAS LEAKING OIL AND HAD TO PUT IN THREE QUARTS TO FINISH 400 MILE TRIP. SERVICE DEPT. ADVISOR SAID PROBLEM WAS DO TO GALLEY PLUG LEAKING. THEY REPLACED PLUG AND ENGINE STILL LEAKS. VEHICLE IS STILL IN SHOP AFTER 5 DAYS. THEY RECOMMENDED REPLACING HEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710859September 2, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, SUSPENSION:FRONT
VEHICLE WOULD LOCK INTO AND OUT OF 4-WHEEL DRIVE RAPIDLY ON DRY, SMOOTH PAVEMENT FOR NO REASON ,CAUSING VEHICLE TO LURCH AND LAG ( JERKING ) AND CAUSING FRONT LEFT WHEEL HOP AND VIBRATION. DEALERSHIP HAS REMOVED THE 4 WHEEL DRIVE CAPABILTY OF THIS VEHICLE TO RESLOVE THE PROBLEM INSTEAD OF REPAIRING. THE ORIGINALLY EQUIPPED 4 WHEEL DRIVE EXPLORER IS NOW ONLY 2 WHEEL DRIVE. INDICATOR LIGHTS ON DASH NOW CONTINUOUSLY FLASH PROVIDING SOMEWHAT OF A DRIVERS DISTRACTION. ALSO VEHICLE HAS A LOUD SQUEAL IN FRONT END AT SPEEDS FROM 1 THRU 40 MPH WHICH ONE FAILED REPAIR ATTEMPT HAS BEEN MADE. ALSO VEHICLE ENGINE HAS LOUD MECHANICAL ENGINE NOISE ( KNOCKING AND BANGING ) IN UPPER ENGINE AREA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846275September 1, 1999
ELECTRICAL SYSTEM:IGNITION:MODULE
VEHICLE HAS HESITATION PROBLEMS. PROBLEM IS INTERMITTENT. TOOK VEHICLE TO DEALER & PLACED ON MONITORING AFTER IT HAPPEND 5 TIMES. NOTHING SHOWED UP. MANUFACTURER SENT INFORMATION REGARDING PROBLEM WITH COMPUTER CHIP WHICH WAS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548246August 30, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION SLIPS IN AND OUT OF GEAR. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845815August 25, 1999
VEHICLE SPEED CONTROL:LINKAGES
WHEN THE BRAKES ARE APPLIED UNDER NORMAL BRAKING CONDITIONS VEHICLE ACCELERATES SUDDENLY. THE MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845647August 23, 1999
VISIBILITY:GLASS, SIDE/REAR
THE REAR HATCHBACK WINDOW BLEW OUT COMPLETLY OUT AFTER THE CONSUMER PARKED THE VEHICLE . DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845223August 17, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DRIVING DOWN THE ROAD IN A HEAVY RAIN AND WINDSHIELD WIPER DID NOT WORK. WINDSHIELD WIPERS HAVE BEEN REPLACED ALREADY THREE TIMES. CONSUMER CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547943August 16, 1999
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
DURING A ROUTINE CHECK-UP THE AIR SUSPENSION WAS KNOCKED OUT CAUSING THE RIDE TO BE NOISY, BOUNCY AND UNCOMFORTABLY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709995August 14, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS IS A VERY DISTINCT TAPPING NOISE COMING FROM THE RIGHT SIDE OF THE ENGINE THAT CAN BE HEARD AT ALL TIMES AND GETS LOUDER AS YOU DRIVE THE CAR. WE ARE AFRAID THAT THIS IS A LIFTER AND OUR ENGINE IS GOING TO BLOW UP WHILE WE ARE DRIVING. THE SERVICE SHOP DENIES EVEN HEARING THIS TAPPING NOISE BUT WHEN WE WENT TO ARBRITRATION 5 PEOPLE , WHOM ARE NOT MECHANICS ALL HEARD AND VERIFIED THAT THIS NOISE IS PRESENT. THE SERVICE SHOP WILL NOT EVEN SAY THEY HEAR THIS NOISE, ALONE FIX IT FOR US. WE WANT TO KNOW HOW TO GET THIS FIXED, WE HAVE HAD IT IN THE SHOP 22 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547918August 12, 1999
FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
POSSIBLE FAULTY FUEL LINES, VALVES AND GAS CAP MAY BE CAUSING CHECK ENGINE LIGHT TO ILLUMINATE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547890August 11, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, UNKNOWN OR OTHER
ON SEVERAL OCCASIONS VEHICLE ABS LIGHT REPEATEDLY COMING ON / OFF INTERMITTENTLY. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547896August 11, 1999
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG LIGHT WORKS INTERMITTENT. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709670August 6, 1999
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
INTERMITTANT STALLING WHEN ACCLERATING FROM A STOP. FORD CLAIMS TO HAVE A RE-CALIBRATION OF THE AIR/GAS MIX.DID NO GOOD. STILL HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547751August 4, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE JUMPED OUT OF GEAR, CAUSING PROPERY DAMAGE TO THE INSIDE WALL OF OWNER'S GARAGE WHICH COULD HAVE RESULTED IN INJURY. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844323August 4, 1999
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW BLOW OUT FOR NO REASON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844182August 3, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
4- WHEEL DRIVE INDICATOR LIGHT WOULD FLASH CONTINUALLY, INDICATING THA T 4- WHEEL DRIVE WAS INOPERATIVE. ON TWO OCCASIONS VEHICLE HAS BEEN AT DEALER'S SHOP FOR REPAIRS, AND DEALER INFORMED CONSUMER THAT GEM MODULE PART REPLACEMENT HAS BEEN ON BACK ORDER, AND WAS WAITING TO RECEIVE THE PARTS. CAN NHTSA HELP IN THIS MATTER OR PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843921July 30, 1999
WHEELS:RIM, TIRES
RIMS ARE NOT ROUND THEY ARE OVAL SHAPED. ALSO, PREMATURE WEAR OF TIRES, CAUSING EXTREMELY BAD VIBRATION.CONSUMER HAS CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547600July 29, 1999
VEHICLE SPEED CONTROL
RECALL REPAIR UNABLE TO BE COMPLETED DUE TO LACK OF PARTS (99V-062), VEHICLE IS EXPERIENCING THROTTLE STICKING/FAILURE AT THIS TIME.MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#547612July 29, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, ENGINE AND ENGINE COOLING:ENGINE
ENGINE CONTINUALLY EXPERIENCES STALLING, SEVERAL REPAIR ATTEMPTS/REPAIRS WITH NO CHANGE IN STALLING PROBLEMS. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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