Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#712893October 6, 1999
SEAT BELTS:FRONT:ANCHORAGE
NO INJURY, YET. BUCKLES ARE SOLIDLY MOUNTED, PROTRUD ABOVE SEAT SURFACE AND HURT PASSENGERS BACK/SPINE WHEN ENTERING VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849941October 5, 1999
SEAT BELTS:FRONT:RETRACTOR, VEHICLE SPEED CONTROL, SEATS:FRONT ASSEMBLY:RECLINER
WHEN GETTING INTO VEHICLE AND STARTING IT UP, THROTTLE STICKS. CONSUMER HAS TO PRESS THE GAS PEDAL REAL HARD TO STOP THE THROTTLE FROM STICKING. ALSO, PASSENGER'S SIDE SEAT BELT WON'T COME OUT, AND FRONT PASSENGER'S SEAT KEEPS SLIDING FORWARD WHENEVER CONSUMER IS DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712769October 4, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
1998 FORD EXPLORER HAS SPONTANEOUSLY ACCELERATED OVER 18 TIMES IN THE LAST TEN MONTHS. IT SURGES TO MAXIMUM RPM WHILE IN PARK, REVERSE, DRIVE. DRIVERS FOOT IS NOT ON ACCELERATOR WHEN THIS OCCURS. DRIVER CAN ONLY SAVE THE SITUATION BY SHIFTING INTO NEUTRAL AND JAMMING ON BRAKES OR TURNING OFF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849695October 1, 1999
STRUCTURE, SEATS
BROTHER WAS CHECKING UNDERNEATH VEHICLE & NOTICED THE UNDER CARRIAGE WAS RUSTY. CONTACTED DEALER & MANUFACTURER & WAS INFORMED IT'S NORMAL DUE TO HEAVY ROAD SALT THAT WAS USED. ALSO, SEAT & ANCHOR ATTACHMENTS WERE RUSTY. VEHICLE SOLD AS NEW DUE TO LOW MILEAGE, ACCORDING TO DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548861September 30, 1999
VEHICLE SPEED CONTROL, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
CONSUMER NOT ABLE TO HAVE RECALLS PERFORMED, DUE TO SCHEDULING PROBLEMS. YH (99V-062) AND (99V-164)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712534September 30, 1999
POWER TRAIN:MANUAL TRANSMISSION, SEATS
POWER SEAT. ROCKED BACK AND FORTH AND GOT WORSE. DEALER REPLACED. SEAT STARTED TO GET LOOSE AGAIN AND DEALER REPLACED IT AGAIN. ALSO SEAT BELT WAS NOT RETRACTING BACK IN. DEALER REPLACED. ADDITIONAL DEFECT NOT NOTED WAS THE 5 SPEED MANUAL TRANSMISSION HAVING TO BE REBUILT AT 22,868 MILES. WOULD BE GLAD TO FILL OUT ADDITIONAL FORM OR PROVIDE SERVICE RECORDS ETC. IF NEEDED. THANKS FOR YOUR TIME. KEITH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849214September 29, 1999
AIR BAGS:FRONTAL
CONSUMER WA SDRIVING AND ANOTHER CAR HIT HIM HEAD-ON. UPON IMPACT, DRIVER'S AND PASSENGER'S AIR BAGS DIDN'T DEPLOY, NO INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#712530September 29, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FORD SAYS AWARE OF PROBLEM NO FIX, STALLING IS SERIOUS ON HIGHWAY AND CAN CAUSE FATALITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712289September 27, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE HAS A LOUD CLICKING NOISE ON THE RIGHT SIDE. THE LOCAL DEALER HELPED TO GET A REMANUFACTURED ENGINE FOR ME UNDER WARRANTY. THE NEW ENGINE HAS JUST STARTED TO MAKE THE SAME NOISE. IT'S VERY LOUD. I HAVEN'T HAD ANY STALLS OR HESITATIONS, JUST A VERY LOUD NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841829September 23, 1999
VEHICLE SPEED CONTROL
WHEN APPLYING THE BRAKES THROTTLE STUCK IN OPEN POSITION, CAUSING A COLLISION TO OCCUR. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#711781September 22, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HESITATES ON RE-ACCELERATION AFTER DECELERATING FROM 50-65 MPH TO A SLOW ROLL. THIS HAS HAPPENED MANY TIMES SINCE THE CAR WAS FIRST PURCHASED. DEALER CLAIMS THERE IS NOTHING WRONG. I JUST LOCATED A SERVICE BULLETIN #12624 THAT ADDRESSES THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711668September 20, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE GAS TANK WILL NOT FILL COMPLETELY. I HAVE HAD THE VEHICLE BACK TO DEALER AT LEAST 4 TIMES REGARDING THIS PROBLEM, THEY TOOK THE TANK OFF AT LEAST TWICE. WHEN FILLING THE GAS TANK IT SHUTS OFF & I AM ABLE TO CONTINUE TO FILL THE TANK AT LEAST PUTTING IN 5 TO 6 GALLONS MORE. I AM NEVER SURE IF THE TANK IS FULL OR NOT. THIS HAS BEEN AN ONGOING PROBLEM SINCE I TOOK THIS VEHICLE HOME FROM DAY 1.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711584September 19, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLS AND SOMETIMES DIES WHILE ACCELERATING FROM A STOP. PROBLEM MOST OFTEN OCCURS AFTER LONG DRIVES, ON HOT DAYS, WHEN TURNING TO THE LEFT FROM A FULL OR PARTIAL STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847940September 17, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR AND VEHICLE WENT PART OF THE WAY INTO AN INTERSECTION. DEALER HAS NOT SEEN VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711487September 17, 1999
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
R/F/TIE ROD BROKE OFF SPINDLE CAUSING LOSS OF STEERING AND PLOWING INTO 2 PARKED CARS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#845237September 15, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
FOR NO REASON THE VEHICLE WOULD STOP AND CONSUMER WOULD HAVE AN ODOR AS IF WIRES WHERE BURNING. TOOK VEHICLE TO DEALER TWICE. THE TRANSMISSION WAS OVERHAULED. PROBLEM STILL EXISTS. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847638September 14, 1999
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A ROLL OVER AT 25 MPH. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY, RESULTING IN INJURIES. MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#548476September 13, 1999
SEATS
DESIGN OF THE ARM REST ASSEMBLY IS WEAK WHICH RESULTED IN COLLAPSING UNDER WEIGHT OF CONSUMER. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847564September 13, 1999
VISIBILITY:WINDSHIELD
WINDSHIELD HAD CRACKED WHILE VEHICLE WAS PARKED. NO SIGN OF PROBLEM BEFORE OR OF BEING HIT BY STONES/ROCKS. CRACK STARTED AT TOP, NEAR ROOF, & SPREAD DOWNWARD IN MIDDLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#548463September 10, 1999
VEHICLE SPEED CONTROL, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
DEALER REFUSED RECALL REPAIR (99V-164) / (99V-062). *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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