Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#550438January 18, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS WARPED DUE TO OVERHEATING CAUSING PULSATING WHILE APPLYING THE BRAKES. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550355January 11, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
VIBRATION IN THE ENGINE AREA DUE TO BROKEN TRANSMISSION MOUNT. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854826January 10, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPYING THE BRAKES THEY MAKE A MOANING NOISE, DELAY REACTION OF THE BRAKES, THEN THE ABS KICK IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854685January 4, 2000
VEHICLE SPEED CONTROL:LINKAGES
VEHICLE ACCELERATED FORWARD WHILE THE BRAKES WERE DEPRESSED, RESULTING IN A COLLISION. DEALER HAS INSPECTED THE VEHICLE AND HAS NOT BEEN ABLE TO DUPLICATE OR CORRECT THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#558538January 2, 2000
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
THE TURN SIGNAL CONTROL WHEN FIRST ACTIVATED WILL NOT LOCK IN PLACE TO INDICATE THE TURNING DIRECTION UNLESS THE STEERING WHEEL IS MOVED IN THE OPPOSITE DIRECTION, DEALER IS AWARE OF DEFECT AND SAYS THAT IT IS A POOR ENGINEERING DESIGN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716652December 30, 1999
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
ALTHOUGH THIS VEHICLE HAS NOT BEEN IN AN ACCIDENT YET, I AM AFRAID THAT IT WILL SOONER OR LATER DUE TO THIS PROBLEM. SINCE I HAVE PURCHASED THIS VEHICLE, IT HAS STUMBED/HESITATED (FOR 1 -2 SECONDS) WHEN TAKING OFF FROM A DEAD STOP. SO FAR, THIS PROBLEM HAS ONLY OCCURRED WHEN MAKING A LEFT TURN, FROM A DEAD STOP, IN FRONT OF ONCOMING TRAFFIC. IF IT WAS ONLY A SPLIT SECOND THING, IT WOULD NOT BE SO BAD, BUT IT TAKES A COUPLE OF SECONDS BEFORE I HAVE POWER AGAIN. SINCE IT IS AN INTERMITTENT THING THAT ONLY OCCURS ONCE EVERY 3-4 MONTHS, THE DEALER WAS UNABLE TO FIND ANY PROBLEM WHEN IT WAS BROUGHT IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854416December 27, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ON THE HIGHWAY CAME UP ON A RED LIGHT, WENT TO APPLY BRAKES AND BRAKES FAILED TO RESPOND. CONTACTED DEALER AND MANUFACTURER, OUT OF WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854390December 23, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION:MODULE
VEHICLE STALLED UPON STOPPING WHILE APPLYING ACCELERATOR PEDAL, CAUSING ENGINE TO SHUT OFF. VEHICLE BEEN IN/OUT OF DEALER SHOP FOR INSPECTION/REPAIRS. ECU WAS REPLACED, AND PROBLEM STILL REOCCURRING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549981December 15, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE VEHICLE FAILED TO START NUMEROUS TIMES. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549875December 8, 1999
SUSPENSION
VEHICLE IS NOT ABLE TO BE PROPERLY ALIGNED DUE TO THE DESIGN OF THE CAMBER UNIT, CONSUMER HAS TO PURCHASE A CAMBER KIT IN ORDER FOR THE VEHICLE TO NOT PULL TO THE RIGHT (ALIGNMENT FAILURE). MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715403November 29, 1999
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CD'S BECOME VERY HOT, REMOVAL CAUSES RAPIDMOVEMENT AS IF HAND WILL BURN. COULD CAUSE A FIRE OR ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715257November 25, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AFTER COMING TO A STOP, INTERMITTENTLY, UPON ACCELERATION THE ENGINE HESITATES AND STALLS. THIS LEAVES THE DRIVER IN A DANGEROUS SITUATION, STALLED IN THE MIDDLE OF AN INTERSECTION - THIS HAS LED TO NUMEROUS NEAR ACCIDENTS. THE DEALER IS INDIFFERENT TO THE SEVERITY OF THE PROBLEM. THE SERVICE DEPT. CAN NOT FIND THE CAUSE. THE ONBOARD CPU DOES NOT LEAVE ANY ERROR CODES AND THE SERVICE CAPTURE DEVICE DOES NOT PICK-UP ANY ERROR CODES. IT APPEARS TO BE AN IGNITION MISFIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715229November 24, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS DON'T WORK AND 4-WD DASH LIGHT FLASHES WHEN ENGINE IS COLD AND OUTSIDE TEMPERATURE IS LESS THAN 40 DEG F. WIPERS WORK OK AFTER ENGINE WARMS UP (ABOUT 5 MIN).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845878November 23, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
INTERMITTENTLY 4- WHEEL DRIVE LIGHT COMES ON . THE DEALER HAS DETERMINED THAT THE 4-WHEEL DRIVE HAS BURNED OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715162November 23, 1999
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
4- WHEEL DRIVE/HIGH/LOW LIGHT FLASHES INTERMMITTENTLY EVERY 0.5 MILE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715102November 22, 1999
WHEELS
4-WHEEL DRIVE HIGH/LOW INDICATOR LIGHT FLASHES INTERMITTENTLY EVERY 0.5 MILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853015November 17, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ABS LIGHT CAME ON, AND VEHICLEEXPERIENCED EXTENDED STOPPING DISTANCE WHICH RESULTED IN A CRASH. CURRENTLY AT THE DEALER. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#714681November 12, 1999
VEHICLE SPEED CONTROL, SUSPENSION:FRONT
SUSPENSION PROBLEMS BEGAN AFTER A HEAVY LOAD WAS IN THE VEHICLE.(400-500 LBS) THE FRONT END RODE 1 FOOT ABOVE THE REAR END.SINCE THEN THE CAR HAS HANDELED QUITE DIFFERENTLY,AND HAS CONSTANT LOUD SQUEAKS AND GRINDS. THE BUSHINGS RECENTLY WERE REMOVED AND GREASED,UNDER CARRIAGE ARMS IN FRONT HAD TO BE REPLACED. PROBLEM APPEARS TO BE OK,WHY DID THIS START AT 6000 MILES? HESITATION DURING HARD ACCELERATION,ALWAYS FROM STOP,CROSSING INTERSECTION.EXTENSIVE THROTTLE BODY,HOUSING REPAIR WORK NECCESSARY,RECALLS DID NOT SOLVE THE PROBLEM.TWO FRIENDS WITH 98 EXPLORERS HAVE HAD EXACT PROBLEMS WITH LOAD CARRYING AND SUSPENSION PROBLEMS.HESITATION PROBLEMS AS WELLAVE HAD ECACT PROBLEMS NOT SOLVE THE PROBLEM ER CARRIAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714624November 11, 1999
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), SEATS
THESE DEFECTS HAPPENS JUST MONTHS AFTER WARRANTY WAS OUT LIVE FAR FROM DEALERSHIP BUT I TRIED TO GET IT THERE AS SOON AS I COULD BEING THAT IT WAS MY ONLY SOURCE OF TRANSPORTATION. I FELT THAT CAPITAL FORD SHOULD OF STILL HONORED THESE DEFECTS AND TRY TO AT LEAST OFFER TO HELP ME IN ANYWAY THEY COULD I FEEL THAT THEY DIDN"T CARE ABOUT IT ALL THEY HAD TO SAY TO ME THAT THE WARRANTY IS OUT AND IT'S GOING TO COST A LOT TO HAVE THESE DEFECTS FIX THEY WOULDN'T EVEN GIVE A PRICE ALL THEY SAID IS IT'S GOING TO BE A COUPLE OF HUNDRED OF DOLLARS. I WAS VERY DISSAPOINTED IN THEIR SERVICE AND THE WAY THEY HANDLED THIS SITUATION. IF SOMETHING ISN'T DONE, THEN I PLAN TO RETURN MY SUV AT THE END OF IT'S LEASE AND GO ELSEWHERE TO BUY MY NEXT USV. I HOPE THAT YOU CAN RESOLVE THIS PROBLEM I PURCHASE SEVERAL FORD IN THE PAST YEARS AND HAVE NEVER HAD ANY PROBLEMS WITH THEM SO I HOPE YOU WILL HONOR THESE DEFECTS . I LOOK FORWARD TO HEARING FROM THIS REQUEST THANK YOU TIME. NO SAFETY DEFECT (S) LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714361November 5, 1999
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CHECK ENGINE LIGHT LIT ON 10/29/99 TOOK TO UNIVERSITY FORD, DURHAM 10/30/99 - REPLACED AIR FLOW SENSOR $320.22. ON 11/4/99 CHECK ENGINE LIGHT CAME ON AGAIN - TOOK BACK TO UNIVERSITY FORD - STATED THAT IT WAS THE FUEL INJECTOR INTAKE GASKETS & O-RINGS $179.23. VERY DISAPPOINTED IN THE SERVICE OF THIS VEHICLE NO OLDER THAT IT IS. WHAT IS GOING TO HAPPEN NEXT. THERE WAS A LADY IN THE LOBBY WHO ALSO HAD A 1998 FORD TAURUS THAT THE CHECK ENGINE LIGHT HAD CAME ON. I THINK THIS IS SOMETHING THAT FORD SHOULD LOOK INTO - COULD THIS POSSIBLY BE A RECALL PROBLEM - IF SO I HAVE COPIES OF ALL BILLS WHICH I CAN SUBMIT AS PROOF WORK WAS DONE. I CAN'T UNDERSTAND WHY FORD IS HAVING SO MANY PROBLEMS - THIS IS THE 3RD FORD THAT I'VE OWNED & THEY WAY THINGS ARE LOOKING WILL BE MY LAST. WHAT HAPPENED TO "QUALITY IS JOB ONE" NOT WITH THIS VEHICLE - I CAN'T BELIEVE THAT FORD WOULD PUT OUT A PRODUCT THAT COULD GIVE ALL OF THESE PROBLEMS SO SOON WITH NO MORE MILES ON THIS VEHICLE. I'M A VERY, VERY DISAPPOINTED CUSTOMER. IF FORD CAN'T DO ANY BETTER THAT THIS - THEY NEED TO CLOSE THEIR DOORS. IT'S VERY HARD TO MAKE MONTHLY PAYMENTS WHEN I'M HAVING TO SPEND OUT $500.00 ON SOMETHING THAT SHOULD NOT BE GIVING PROBLEMS THIS SOON. I'VE HAD VEHICLES WITH CLOSE TO 100,000 MILES & HAVE NEVER HAD TO REPLACE THESE THINGS & THEY WERE FORD PRODUCTS. I THINK SOMEONE SHOULD CHECK INTO THIS - THIS MAY POSSIBLY BE A RE-CALL PROBLEM THAT HAD NOT BEEN ADDRESSED AS OF YET. PLEASE FEEL FREE TO CONTACT ME - I'LL BE HAPPY TO DISCUSS ANY PART OF THIS WITH YOU OR A FORD REPRESENTATIVE - AT THIS POINT IN TIME, I CAN'T RECOMMEND ANY FORD PRODUCT TO ANYONE & IF ANYONE ASK ME ABOUT A FORD I WILL HAVE TO STATE THE TRUE - UNLESS FORD IS WILLING TO FULLY RECTIFY THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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