Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#863241June 8, 2000
STEERING:RACK AND PINION
WHILE DRIVING ABOUT 20-25 MPH, DRIVER HEARD A CHAIN SAW SOUND WHICH GOT LOUDER AND LOUDER. AFTER THE EXPLORER WAS TAKEN TO A DEALERSHIP, A TECHNICIAN FOUND THE STEERNG RACK HAD FALLEN OFF. A SERVICE BULLETIN WAS ISSUED ON THAT SUBJECT. THE PART TO CORRECT THE PROBLEM IS ON BACK ORDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863242June 8, 2000
SUSPENSION:REAR
WHEN MAKING A RIGHT OR LEFT TURN REAR END OF THE VEHICLE SLIPS AND A LOUD NOISE OCCURS. AFTER NUMEROUS ATTEMPTS, DEALER HAS NOT IDENTIFIED THE PROBLEM. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723551June 4, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THIS VEHICLE WAS THE REPLACEMENT FOR THE 1997 MODEL WITH THE SAME PROBLEM THAT FORD INSISTED DID NOT EXIST 2YRS. AGO. THEY HAVE NOW ACKNOWLEDGED A PROBLEM WITH THE FUEL PUMP THAT WE FEEL VERY STRONGLY IS A SAFETY ISSSUE. THEY HAVE ALSO INFORMED US THAT THERE ARE OTHER EXPLORERS IN THE STATE OF COLORADO THAT HAVE THE SAME PROBLEM. WE FEEL THAT FORD IS DELIBERATELY TRYING TO MINIMIZE THIS PROBLEM. VEHICLE "CUTS OUT/STALLS" UPON ACCELLERATION WHICH BY DEFINITION OF THE NHTSA IS A SAFETY DEFECT!! WE FILLED A REPORT ON OUR 1997 VEHICLE IN JANUARY OF 1998. PLEASE SEE NHTSA REF. #523114. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862882June 1, 2000
TIRES:TREAD/BELT
CONSUMER WAS TRAVELING ABOUT 50MPH. AND HEARD A LOUD NOISE. SHE PULLED OVER TO THE SIDE OF THE ROAD, AND DISCOVERED THAT TIRE WAS FLAT AND RIM HAD CUT INTO THE TIRE. DRIVER'S SIDE TIRE WAS DESTROYED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862767May 31, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL SNAPPED OFF THE FIREWALL, AND CAME LOOSE DUE TO A DEFECTIVE WELD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723220May 26, 2000
SEATS:FRONT ASSEMBLY:RECLINER
WE WERE STOPPED AND ANOTHER CAR HIT US IN THE REAR. PASSENGER FRONT SEAT SLID FORWARD ON IMPACT ALTHOUGH PRIOR TO BEING HIT IT WAS LOCKED IN PLACE. THE DRIVER SIDE BACK SEAT FELL BACK (LOUNGED BACK) ON IMPACT.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#862372May 23, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AFTER EXTENDED DRIVING AND MAKING A STOP, VEHICLE WOULD STALL WITHOUT ANY INDICATION WHILE TRYING TO ACCELERATE FROM THE STOP. DEALER HAS BEEN NOTIFIED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722907May 19, 2000
SUSPENSION
VEHICLE ROLLED AFTER GPOING OUT OF CONTROL WHEN TIRES CAME IN CONTACT WITH GRAVEL ON SHOULDER. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#722915May 19, 2000
SEATS:FRONT ASSEMBLY:RECLINER
I WROTE TO FORD MOTOR CO. TO INFORM THEM THAT THE REAR SEAT BOTTOM ON THE 2 DOOR EXPLORER DOES NOT LOCK INTO POSITION. EVERYTIME YOU APPLY THE BRAKES OR STOP IF SOMEONE IS SITTING IN THE REAR THE SEAT MOVES FORWARD. IT ALSO HAPPENS WHEN YOU ARE GETTING OUT OF THE CAR. I UNDERSTAND ALL 2 DOOR MODELS HAVE THE SAME PROBLEM. FORD HAD NO COMMENT TO MY LETTER. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722760May 16, 2000
VEHICLE SPEED CONTROL
WAS GOING TO BEACH , TRIED TO SET CRUISE CONTROL AT 70, WENT UP TO 72, PUSHED AGAIN, NOW GOING 78,, TRIED TO TURN CC OFF, PUSHED BRAKES AND CC OFF BUTTON, LET OFF BRAKS, CAR SPEEDS UP TO 82, PUSHED BRAKED TO FLOOR, HELD CONTINUOUSLY DOWN FOR APPRX. MILE, SMOKE EVERYWHERE FROM BRAKES, GOT DOWN TO 50MPH, PUT CAR IN NEUTRAL, WAS AT LEAST 1/4 T/ 1/2 MILE WITH RIDING BRAKES BEFORE CAR STOPPED, HAD IT HAULED TO DEALERSHIP, WAS INFORMED THIS HAD NEVER HAPPENED BEFORE, AM NOW AFRAID TO DRIVE CAR WHEN IT IS REPAIRED, IT WAS IN THE DEALERSHIP IN 99 FOR THE CRUISE CONTROL RECALL, THEY CLAIM THEY HAVE SENT THE PARTS IN TO THE FORD LABORATORY, THEY STILL DO NOT KNOW WHAT WENT WRONG, SAID EITHER THE CABLE OR THE MODULE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722622May 13, 2000
SUSPENSION:FRONT
TIRE IS SHOWING SIGNS OF UNUSUAL TREAD WEAR. TIRE ROTATION OCCURRED AT 35000 MILES AND ALIGNMENT WAS CHECKED. TIRE IS WEARING TOWARDS THE INSIDE AND ANOTHER TIRE IS SHOWNING SIMILAR SIGNS OF WEAR. THE TIRE IS CREATING EXCESSIVE ROAD NOISE. *AK( DOT NUMBER: E27477 TIRE SIZE: P235 75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552140May 8, 2000
VEHICLE SPEED CONTROL, LATCHES/LOCKS/LINKAGES:HOOD:LATCH, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
PRIOR TO RECALL FUEL THROTTLE STICKS ( 99V-062). YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861285May 2, 2000
VEHICLE SPEED CONTROL
VEHICLE EXPERIENCED PROBLEM WITH DECELERATION AFTER ACCELERATION. WITHIN SECONDS, VEHICLE WOULD LURCH FORWARD AND THEN START TO OPERATE NORMALLY. DEALER NOTIFIED, FORD IS NOT PROVIDING HELP WITH REPAIRING VEHICLE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722145May 1, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
PUT TRUCK IN REVERSE - TRUCK STUCK IN REVERSE - HAD TO BE TOWED TO FORD DEALER - WAITING FOR RESPONSE FROM DEALER - THEY SAID NEVER HEARD OF THIS HAPPENING BEFORE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861143April 28, 2000
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER'S DOOR HAS PULLED AWAY FROM THE FRAME OF VEHICLE, CAUSING THE DOOR NOT TO PROPERLY CLOSE. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860881April 25, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING BRAKING SYSTEM MALFUNCTIONED. VEHICLE HAD NO BRAKING ABILITY, AND HAD TO USE THE EMERGENCY PARKING BRAKE IN ORDER TO STOP. ALSO, DEALER HAD TO REPLACE BRAKE PADS AND SHOES/ CALIPERS AND ROTORS. PASSENGER'S FRONT BRAKES SEEMED TO BE MORE WORN OUT. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721876April 24, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR STALLS - IT HAS STALLED 157 TIMES SINCE 6-3-99. IT HAS BEEN IN THE SHOP 12 TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721498April 15, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, UNKNOWN OR OTHER
ENGINE MANIFOLD LEAKING. ENGINE CHECK LIGHT WARNING LIGHT IS ON. PARTS HAVE BEEN ON BACK ORDER FROM FORD FOR OVER 2 MONTHS. THE DEALER SAYS THIS IS MOST LIKELY A POSSIBLE RECALL PROBLEM, BUT CAN NOT GIVE SPECIFICS. WE HAVE CONCERNS ABOUT DRIVING VEHICLE WITH WARNING LIGHTS ON FOR A PROLONGED PERIOD OF TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721436April 13, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
TRUCK ENGINE DIES/HESITATES WHEN TURNING LEFT FROM COMPLETE STOP. ENGINE DIED ONCE BUT WAS ABLE TO RESTART WHILE COASTING, THE OTHER 2 TIMES THE ENGINE HESITATED ALTHOUGH GAS PEDAL WAS DEPRESSED. DEALER NOTIFIED, COULD NOT FIND ANYTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859949April 10, 2000
VEHICLE SPEED CONTROL
PE00999, WHILE VEHICLE IS AT A STOP AND PROCEEDS, VEHICLE IDLES VERY HIGH WHICH CAUSES ENGINE TO REV, AND MAY CAUSE SUDDEN ACCELERATION. OWNER PLACES THE VEHICLE IN NEUTRAL POSITION TO STOP THE IDLING. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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