Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#865815July 21, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE TRAVELING AND WHEN TRYING TO DEPRESS GAS PEDAL, PEDAL BROKE OFF. CONSUMER COULD NOT GAIN SPEED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725687July 19, 2000
TIRES:TREAD/BELT
I RETURNED TO FIRESTONE STORE AND COMPLAINED ABOUT A DEFECTIVE TIRE WHEN IT APPEARED THAT THE TIRE WAS OUT OF ROUND. THEY CLAIMED THAT THERE WAS NOTHING WRONG WITH THE TIRES. I RECENTLY ON TWO OCCASIONS, TOOK SUV TO HAVE ALIGNMENT CHECKED. WAS TOLD THAT ALIGNMENT WAS WITHING SPECS, THAT THE FIRESTONE TIRES WERE DEFECTIVE AND CAUSSED WHAT THEY CALLED "RADIAL DRIFT". THIS CAUSES THE CAR TO PULL TO ONE SIDE OR THE OTHER. THIS IN TURN WOULD CAUSE OVERHEATING AND IN MY OPINION CAUSE TREAD SEPARATION AT HIGHWAY SPEEDS.*AK( DOT NUMBER: 027477 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865673July 19, 2000
TIRES:TREAD/BELT, TIRES
WHILE TRAVELING IN A FORD EXPLORER 1998(VIN #[XXX]) AT HIGHWAY SPEED OF 65-70 MPH FIRESTONE WILDERNESS TIRES (DOT#VDHL1PY387 / P235/75R15) BLEWOUT AND TREAD SEPARATED ON PASSENGER'S REAR TIRE. DRIVER WAS ABLE TO PULL VEHICLE OVER WITHOUT INJURIES; TIRE & TREAD ARE AVAILABLE FOR ANALYSIS. PLEASE FEEL FREE TO PROVIDE FURTHER DETAILS. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865623July 18, 2000
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ONGOING PROBLEM WITH REAR WINDSHIELD WIPER FAILURE. ON ONE OCCASION MOTOR WAS REPLACED. LATER ON, WINDSHIELD WIPER COMMENCED TO OPERATE ERRATICALLY OR NOT AT ALL. ALSO, NOTICED INSTRUMENT PANEL WOULD GET TOO HOT TO TOUCH. DEALER NOTIFIED, AND INFORMED CONSUMER THAT IT WAS NORMAL. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON BOTH OF THESE MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725423July 14, 2000
TIRES:TREAD/BELT
DETREAD CAUSED LOSS OF CONTROL, VEHICLE ROLLED 2-1/2 TIMES. SEVERE ROOF CRUSH. TIRE REMAINED INFLATED AFTER CRASH.*AK( DOT NUMBER: VDHL1PY118 TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
1
#865401July 14, 2000
SUSPENSION
WHEN IT HITS TWENTY MPH OR WHEN APPLYING THE BRAKES VEHICLE WILL PULL TO THE LEFT OR RIGHT. CONSUMER FEELS THIS IS AN UNSAFE WAY TO DRIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725227July 10, 2000
VEHICLE SPEED CONTROL
VEHICLE EXPERIENCES A POWER LOSS WHEN ACCELERATING FROM A STOP WHILE MAKING A LEFT TURN CAUSING THE POTENTIAL FOR RIGHT SIDE IMPACT. THIS HAS HAPPENED ON SEVERAL OCCASIONS. DEALER HAS TRIED TO CORRECT THE PROBLEM THROUGH PCM UPDATES, BUT THEY ARE UNABLE TO REPRODUCE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725153July 9, 2000
SUSPENSION, SEAT BELTS:FRONT:WEBBING
SEVERE BLOWOUT, ROLLOVER 4 TIMES RESULTED IN PARALIZED BACK SEAT OCCUPANT, SHOULDER BELT DID NOT DEPLOY, ONLY LAP THEN RELEASED AT 3 ROLLOVER( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
1
#725158July 9, 2000
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
AIR CONDITIONER FAILED DUE TO A DEFECTIVE ACCUMULATOR....NOT COVERED BY FORD ESP PLAN. ALSO, LOWER BALL JOINTS FAILED....COVERED BY FORD ESP PLAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724872July 3, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
FORD SAID THAT THEY WERE NOT INTERESTED IN LOOKING AT THE VEHICLE TO DETERMINE WHAT THE CAUSE WAS. THE ENGINE FIRE OCCURRED 3 1/2 HOURS AFTER THE VEHICLE WAS PARKED. IT WAS PARKED IN THE STREET, BUT IT IS NORMALLY IN MY GARAGE. IF IT HAD BEEN IN THE GARAGE, MY HOUSE WOULD HAVE CAUGHT FIRE AND MY FAMILY COULD HAVE BEEN KILLED. I WILL NEVER FEEL CONFORTABLE WITH IT IN THE GARAGE AGAIN. IS THERE SOMETHING THAT YOU CAN DO ?*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#864660July 3, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS SHUT OFF A CHILD ACCIDENTALLY HIT TRANSMISSION SHIFT LEVER AND VEHICLE ROLLED, RESULTING IN INJURIES. DEALER HAS BEEN NOTIFIED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#864512June 29, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AFTER PARKING VEHICLE FOR 3.5 HOURS ENGINE COMPARTMENT BROKE OUT INTO A FIRE. THE FIRE WAS DETERMINED TO BE AN ELECTRICAL SHORT. DEALER HAS BEEN CONTACTED. *AK *ML
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#864543June 29, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
CONSUMER WAS TRAVELING ABOUT 25MPH AND UPON MAKING A LEFT TURN WINDSHIELD WIPERS CAME ON INTERMITTENTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864267June 26, 2000
WHEELS:LUGS/NUTS/BOLTS/STUDS
DRIVER'S FRONT WHEEL W/HUB COMMENCED TO COME OFF WHILE TRAVELING AT HIGHWAY SPEED OF 70 MPH. MANUFACTURER CONTACTED. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724317June 21, 2000
TIRES:SIDEWALL
FOLLOWING THE P235/75/R15 THERE ARE SEVERAL OTHER NUMBERS, AS FOLLOWS 105 S M/S TIRE SIDE WALL BLEW OUT COMPLETELY AROUND THE CIRCUMFERENCE OF THE TIRE. I HAD TIRE REPLACED AT FIRESTONE TIRE AND SERVICE CENTER, 900 E KENNEDY BLVD, TAMPA, CUSTOMER INVOICE #007059 DATED 06/08/2000. LOCAL NEWS COVERAGE SAID Y'ALL WERE INVESTIGATING THE TIRE, THOUGHT THIS INCIDENT MIGHT HELP. TIRE BLEW OUT ON I-75 EAST OF NAPLES, FL (ALLIGATOR ALLEY). WE HAD BEEN DRIVING FOR THREE HOURS FROM TAMPA AT 70 MPH. TEMPERATURE AT THE TIME WAS ABOUT 95 DEGREES. *AK( DOT NUMBER: NONE? TIRE SIZE: P23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724323June 21, 2000
TIRES:TREAD/BELT
TIRE DISINTEGRATED, WITH TREAD SEPARATING FROM TIRE. TIRE ONE YEAR OLD. *AK( DOT NUMBER: TIRE SIZE: P235/T5R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863866June 20, 2000
SUSPENSION:FRONT
WHILE DRIVING AT ANY SPEED VEHICLE PULLED TO THE LEFT. CONSUMER STATED THIS COULD CAUSE AN ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863736June 16, 2000
EXTERIOR LIGHTING:TURN SIGNAL
WHEN USING THE LIGHT SIGNAL AT TIMES IT WON'T WORK. TECHNICIAN EXPLAINED THAT IN SOME PLACES SIGNAL WILL NOT WORK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724028June 14, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
4- WHEEL DRIVE HI AND LO LIGHTS FLASHED ON/OFF. DEALER REPLACED SHIFT MOTOR AND HARNESS AS PER TSB 94-14-02. MECHANIC SAID IF I DID NOT DO IT, COULD HAVE DROPPED INTO FOUR WHEEL DRIVE WHILE DRIVING. FORD REFUSES TO PAY COST OF $409.28. DEALER SAID PROBLEM HAS COME UP BEFORE. HAVE LESS THEN 500 MILES IN FOUR WHEEL DRIVE. BELIEVE IT IS A SERIOUS SAFETY ISSUE. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863315June 9, 2000
EQUIPMENT:MECHANICAL:CARRIER/RACK
AT HIGHWAY SPEEDS LUGGAGE RACK SEPARATED FROM THE ROOF OF VEHICLE, CAUSING DAMAGE TO THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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