Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#726671August 4, 2000
TIRES
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK( DOT NUMBER: TIRE SIZE: 75R15 65 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726680August 4, 2000
TIRES:TREAD/BELT
TREAD SEPERATED FROM TIRE. FORTUNATELY I COUGHT IT IN THE BEGINNING STAGES AND REPLACED THE TIRES. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726690August 4, 2000
TIRES
DRIVING ON INTERSTATE WHEN TIRE BLEW. TREAD BECAME TANGELED IN EMERGENCY BRAKE LINES EGANGING BRAKES AND DISABLING VEHICLE. TO DATE, ALL FOUR TIRES HAVE HAD TO BE REPLACED FOR VARIOUS DEFECTS. *AK( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866792August 4, 2000
TIRES:TREAD/BELT
SUV WAS EQUIPPED WITH FIRESTONE WILDERNESS TIRES. RIGHT REAR TIRE BLEWOUT DUE TO TREAD SEPARATION WHILE TRAVELING AT 45 MPH. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866807August 4, 2000
TIRES
FIRESTONE WILDERNESS ATX TIRES BUBBLED UP AND CAME APART, BUT VEHICLE WAS STILL DRIVEABLE. DEALER HAS NOT BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866809August 4, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: WHILE DRIVING AT 65 MPH TREAD ON THE REAR TIRE ON THE PASSENGER'S SIDE CAME OFF. DRIVER WAS ABLE TO CONTROL VEHICLE. THIS WAS A FIRESTONE WILDERNESS ATX TIRES, ORGINAL EQUIPMENT, AND SIZE P23575R15SM/S. FIRESTONE OR THE DEALERSHIP WERE NOT CONTACTED ABOUT THE TIRES. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866866August 4, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: WHILE DRIVING AT 70 MPH TREAD ON FRONT DRIVER'S SIDE TIRE CAME OFF. DRIVER LOST CONTROL OF VEHICLE AND CRASHED INTO A GUARDRAIL. DRIVER WAS THE ONLY PASSENGER IN EXPLORER, AND DID SUSTAIN INJURIES. TIRE WAS A FIRESTONE, WILDERNESS, ATX, TIRE SIZE P25570R16, AND WAS ORIGINAL EQUIPMENT. FIRESTONE WAS NOT CONTACTED ABOUT TIRE. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#866868August 4, 2000
TIRES:TREAD/BELT
PE0 020; CONSUMER WAS ON THE HIGHWAY AND STOPPED BECAUSE OF CONSTRUCTION. HE HAD A FLAT TIRE, AND THERE WAS A WHOLE INSIDE OF THE TIRE BECAUSE THE TIRE WILL NOT HOLD AIR. THE TIRES WERE FIRSTOINE WILDERNESSS ATX. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#866886August 4, 2000
TIRES
WHILE DRIVING THE REAR RIGHT TIRE BLEWOUT, CAUSING VEHICLE TO ROLL. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#866812August 4, 2000
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT ON A 98 EXPLORER. WHILE DRIVING 65-70MPH RIGHT REAR TIRE SIDEWALL BELWOUT. *AK FIRESTONE WILDERNESS AT P235/75/R15 MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726517August 3, 2000
TIRES:TREAD/BELT
THE TIRE ESSENTIALLY BLEW OUT AND WENT IMMEDIATELY FLAT, WHILE TRAVELING AT 65 MPH ON THE INTERSTATE. IF IT HAD BEEN A FRONT TIRE IT PROBABLY WOULD HAVE CAUSED AN ACIDENT. THE LOCAL FIRESTONE DEALER SAID I RAN OVER SOMETHING THAT CAUSED A PUNCTURE, BUT I KNOW THAT WASN'T THE CASE, AS THERE WAS A SIZEABLE HOLE IN THE TREAD AREA OF THE TIRE AND THERE WERE STRANDS OF RADIAL REINFORCING WIRE INSIDE AND OUTSIDE OF THE TIRE. IN LIGHT OF THE RECENT PUBLICITY ON THE SUBJECT, I THOUGHT IT MIGHT BE USEFUL TO PASS ALONG THIS INFORMATION. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726545August 3, 2000
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
I HAVE A VEHICLE THAT HAS SERIOUS SAFETY PROBLEMS, THE MANUFACTURER HAS ATTEMPTED TO REPAIR THE DEFECTS ON A NUMBER OF OCCASIONS BUT I AM LEFT WITH A VEHICLE THAT IS UNSAFE. THE NHTSA WEBSITE SHOWS SEVERAL LISTINGS OF THE SAME PROBLEMS I HAVE ENCOUNTERED: NHTSA ITEM # SB613200 NHTSA ITEM # SB605343 NHTSA ITEM # SB613320 ALL ITEMS PERTAINING TO ENGINE HESITATION. MY VEHICLE IS A SAFETY HAZARD WHEN THIS INTERMITTENT CONDITION OCCURRES, WHEN PULLING INTO THE FLOW OF TRAFFIC OR CROSSING ACROSS TRAFFIC THE VEHICLE MAY LEAVE ME AS A "SITTING DUCK". ANOTHER PERSISTANT PROBLEM THAT I HAVE IS A DRIVELINE VIBRATION.AFTER REPLACING THE DEFECTIVE TIRES (FIRESTONE WILDERNESS AT) AT MY EXPENCE, THE VIBRATION STILL EXISTS ESPECIALLY UNDER A TOWING LOAD.THIS PROBLEM ALSO WAS ATTEMPTED TO BE REPAIRED, ON MORE THAN ONE OCCASION, BY THE MANUFACTURER BUT I AM LEFT WITH A VEHICLE THAT FEELS AS IF THE TRANSMISSION/REAR END IS ABOUT TO FALL APART. I THINK THE MANUFACTURER HAS ISSUED A SERVICE BULLETIN FOR THIS VIBRATION CAUSED BY REAR END/TRANSMISSION DEFECTS OF IT'S TRUCKS BUT I HAVE NOT BEEN ABLE TO OBTAIN IT. IF YOU CAN ASSIST ME IN ANY WAY PLEASE CONTACT ME. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726557August 3, 2000
TIRES:TREAD/BELT
JUST LEARNED FROM THE NEWS MEDIA TODAY THAT THIS MIGHT BE A PROBLEM...WAS TRAVELING ALONG INTERSTATE 91 IN VERMONT THIS MAY WHEN THE TIRE LITERALLY CAME APART. THERE WAS NOTHING LEFT BUT THE RIM WHEN I FINALLY GOT THE VEHICLE STOPPED. *AK( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#726567August 3, 2000
TIRES
I HAVE HAD TWO BLOWOUTS ON THESE TIRES --- THE MOST RECENT AT HIGH SPEED ON THE INTERSTATE. IN THE TWO YEARS I HAVE HAD THIS CAR, I HAVE REPLACED ALL TIRES! *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726570August 3, 2000
TIRES
THE LEFT-REAR TIRE FAILED AT A SPEED OF APPROXIMATELY 70 MPH CAUSING ME TO LOSE CONTROL OF THE VEHICLE WHICH THEN OVERTURNED, RESULTING IN INJURIES TO MYSELF AND MY WIFE. WE WERE NOT THE OWNERS OF THE VEHICLE (WHICH HAS SINCE BEEN TOTALED AS A RESULT OF THE ACCIDENT), RATHER IT BELONGED TO MY AUNT AND UNCLE. *AK( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#726595August 3, 2000
UNKNOWN OR OTHER
PART HAS BEEN REPLACED AND BROKE AGAIN AFTER A FEW USES. I HAVE ASKED IF STRONGER MATERIAL WAS CONSIDERED. A FEW OF MY FRIENDS THAT ALSO OWN THIS PARTICULAR MODEL HAVE ALSO HAD FAILURES WITH THIS COMPONENT. NO SAFETY DEFECT LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726486August 3, 2000
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, UNKNOWN OR OTHER
WHEN OUR EXPLORER HAD 29,000 MILES ON IT, I BROUGHT IT INTO THE DEALERSHIP BECAUSE THE CHECK ENGINE LIGHT HAD COME ON AND THE VEHICLE WAS STALLING OUT AT STOPLIGHTS. THEY REPLACED THE OXYGEN SENSOR, A GASKET ON THE INTAKE MANIFOLD, AND A FUEL INJECTOR. NOW, 3,000 MILES LATER, I RETURNED TO THE DEALERSHIP COMPLAINING ABOUT THE SAME PROBLEM, EXCEPT THAT THE CHECK ENGINE LIGHT HAD NOT COME ON. AT TIMES, THE EXPLORER SOUNDS AND FEELS LIKE IT'S GOING TO STALL OUT AT STOPLIGHTS OR WHEN SHIFTING FROM REVERSE TO DRIVE. THE DEALERSHIP HAD THE TRUCK FOR 2 DAYS AND RAN UP 11 MILES ON IT, BUT THEY COULD NOT RECREATE THE SCENARIO. THEY COULD FIND NO PROBLEM AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726487August 3, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WITH ONLY 15,614 MILES ON MY 1998 EXPLORER, THE ENTIRE COOLING SYSTEM FAILED. THE DEALERSHIP HAD TO INSTALL A NEW RADIATOR, CLUTCH FAN ASSEMBLY, WATER PUMP GASKET, AND THERMOSTAT ASSEMBLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866678August 3, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: TREAD IS SEPARATING FROM THE TIRE ON THE LEFT REAR. THERE IS A CRACK BETWEEN THE SIDEWALL AND THE TREAD. TIRE WAS ORIGINAL EQUIPMENT. OWNER HAS CONTACTED A FIRESTONE DEALERSHIP ABOUT THE TIRE. OWNER WAS TOLD THAT ADJUSTMENTS WOULD BE MADE TO REPLACE THE TIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866717August 3, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
EA99001; WHILE DRIVING ACCELERATOR PEDAL GOT STUCK, CAUSING SUDDEN ACCELERATION. BRAKES ONLY SLOWED DOWN VEHICLE, WOULD NOT STOP IT. DRIVER HAD TO PLACE VEHICLE IN NEUTRAL, THEN SHUT OFF VEHICLE. CURRENTLY AT THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Explorer