Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#866976August 7, 2000
TIRES
INVEST#PE00-020 TIRE ONLY HAD 30,000 MILES ON IT, CONSUMER WAS PULLING INTO DRIVEWAY AND NOTICED RIGHT THAT FRONT DRIVER'S SIDE TIRE WAS COMPLETELY FLAT , BUT THERE WERE NO HOLES, AIR WAS COMING OUT THROUGH FIRST TREAD WHICH WAS SEPARATING. TIRE SIZE P25570R16. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866992August 7, 2000
TIRES:TREAD/BELT
PE02000, TIRE TREAD SEPARATION: ALL FOUR TIRES, WHERE THE KNOB MEETS THE WHEEL, ARE CRACKED. THESE ARE FIRESTONE, WILDERNESS, AT, P23575R15, ORIGINAL EQUIPMENT. TIRES WERE LOOKED AT BY ONE DEALERSHIP. OWNER WAS TOLD THAT CRACKS WERE NOT DEEP ENOUGH AND CONTINUED TO LOOK AT TIRES EVERYDAY. ALSO, OWNER HAD SEVERAL FLATS WITH THE TIRES. *AK TWO CAMBER KTS HAD TO BE INSTALLED TO CORRECT THE FRONT END ALIGNMENT WHICH CONTRIBUTED TO THE TIRE INCIDENT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866998August 7, 2000
TIRES:TREAD/BELT
WHEN PULLING INTO THE GARAGE CONSUMER THOUGHT THAT SOMETHING WAS RAN OVER ONLY TO NOTICE THAT TREAD HAD SEPARATED FROM THE SIDEWALL. FORD AND FIRESTONE HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866926August 7, 2000
TIRES:TREAD/BELT
PE00-020 TIRES ON A FORD EXPLORER 1998 YEAR TIRE SIZE 235/75R15; TWO FRONTAL TIRES HAVE A HAIR LINE CRACK AROUND THE ENTIRE TIRE AT THE SIDE WALL, TIRES ONLY HAVE 22 THOUSAND MILES. PLEASE PROVIDE ANY FURTHER DETAILS. *AK FIRESTONE WILDERNESS AT 235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867051August 7, 2000
TIRES:TREAD/BELT
WHILE TRAVELING NOTICED VEHICLE SHAKING AND NOISY. AFTER PULLING VEHICLE NOTICE CHUNCK OF TREAD MISSING. *AK ONE TIRE HAD TREAD SEPARATION AND THE SECOND HAD BIG BULGE ON THE TREAD WHILE TRAVELING. THE THIRD ONE ALSO HAD TREAD SEPARATION AND ALL WERE REPLACED. THE TIRES WERE FIRESTONE WILDERNESS P235/75R15 AND DOT # VDHL1P4437. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726828August 6, 2000
TIRES
AFTER READING AN ARTICLE IN THE LOCAL NEWSPAPER REGARDING FIRESTONE TIRES ON FORD EXPLORERS, I SCHEDULED AN APPOINTMENT WITH TED WIENS FIRESTONE (3841 E. CRAIG ROAD, LAS VEGAS, NV --702-644-3384) ON AUG 5, 2000 TO DETERMINE THE SAFETY OF THE WILERNESS AT TIRES INSTALLED ON MY FORD EXPLORER. AFTER BEING ASSURED THE TIRES WERE COMPLETELY SAFE I LEFT THE STORE ONLY TO GET A BLOWOUT THAT SAME DAY. THE BLOWOUT OCCURRED ON THE LEFT REAR WHEEL WHILE DRIVING APPROXIMATELY 55-60 MPH ON A SMOOTH HIGHWAY AT APPROXIMATELY 9PM. I APPRECIATE THE OFFER FROM FIRESTONE TO CHECK THE TIRES, HOWEVER, I QUESTION THEIR ABILITY TO DETERMINE THE TIRES SAFETY BASED ON MY BLOWOUT HAPPENING THE SAME DAY. I WOULD LIKE TO REGISTER MY COMPLAINT AT THIS TIME, NOT ONLY CONCERNING THE TIRES THEMSELVES, BUT ALSO FIRESTONE'S INADEQUATE ABILITY TO CONDUCT A COMPREHENSIVE CHECK OF THE TIRES. PLEASE FEEL FREE TO CALL ANYTIME 702-396-3803. 21 DEATHS IS ENOUGH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726781August 6, 2000
TIRES:TREAD/BELT
TREAD SEPERATED FROM THE TIRE. LOST CONTROL OF THE VEHICLE AND "FISHTAILED" 6-7 TIMES ON I-10, THEN SHOT ACROSS I-10 DOWN A GRASS EMBANKMENT. WHEN I FINALLY CAME TO A STOP, I HAD 3 FLAT TIRES, DAMAGED QTR. PANEL, AND WAS A NERVOUS WRECK. I HAD MY VEHICLE TOWED TO A FORD DEARLERSHIP TO HAVE THE TIRES REPLACED AND THE VEHICLE INSPECTED FOR ANY DAMAGE UNDERNEATH. I WAS NOT INFORMED OF THE PROBLEM WITH THE FIRESTONE TIRES BY THE FORD DEALERSHIP. I SPOKE TO MY PARENTS AND TOLD THEM ABOUT MY ACCIDENT. MY DAD CALLED THE NEXT DAY TO TELL ME THE HE HEARD A NEWS ARTICLES ABOUT THE PROBLEM WITH FIRESTONE TIRES SEPERATING. PLEASE CONTACT ME FOR MORE DETAILS. THANK YOU VERY MUCH, KELLY LOGAN. *AK( DOT NUMBER: TIRE SIZE: 15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#726783August 6, 2000
TIRES
THERE WERE 5 OTHER TIMES BESIDES THE MAJOR TWO TIMES(HAVE TO BUY NEW TIRES), WHEN I HAD FLATS ON THE ROAD AND HAD TO BE REPAIRED. THE QUALITY OF TIRES IS UNACCEPTABLE. I BOUGHT THIS CAR IN CLINTON, WI AND NOW I HAVE MOVED TO AUSTIN, TX. THE CLOSEST FORD DEALER FOR ME IS MAXWELL FORD, 5000 IH-35 SOUTH, AUSTIN, TX 78745. (512) 326-8141. NOW I SAW THE NEWS HOW 21 PEOPLE WITH EXPLORERS HAVE DIED RELATED TO TIRE FAILURES. BOTH TIMES WHEN I HAD THE PROBLEMS WITH MY TIRES WERE ON THE HIGHWAY. *AK( DOT NUMBER: TIRE SIZE: P225/70R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726784August 6, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
WHEN I TRIED TO PUSH THE CONTROL ON THE END OF THE WINDSHIELD WASHER STALK TO ACTIVATE WASHER, THE FLUID DIDN;T COME OUT EVEN WHEN THE RESERVOIR WAS FULL. THE WIPERS STARTED WORKING BUT NO WASHER FLUID EJECTED LIKE IT IS SUPPOSED TO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726819August 6, 2000
TIRES:TREAD/BELT
I WAS TREAVELING ON I-10 IN BATON ROUGE, LA AT ABOUT 65 MILES PER HOUR WHEN MY TIRE BLEW OUT. THE TREAD WAS BLOWN FROM THE TIRE. THERE WAS NO WARNING OR EXCESIVE WEAR TO THIS OR ANY OTHER TIRE. I STILL HAVE THE OTHER THREE ORIGINAL TIRES, I'M FILING THIS CLAIM SO SOMETHING CAN BE DONE TO PREVENT SERIOUS INJURY. *AK( DOT NUMBER: TIRE SIZE: P235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726702August 5, 2000
TIRES:TREAD/BELT
TIRE REPLACE DUE TO TREAD SEPARATION. *AK( DOT NUMBER: TIRE SIZE: P/23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726733August 5, 2000
TIRES
I BEGAN HAVING DIFFICULTY CONTROLLING THE TRUCK. IT FELT LIKE IT WAS HYDROPLANING ON WET SURFACES, AT ALL SPEEDS. TRUCK WEAVED ON DRY SURFACES. DEALER REPLACED FRONT TIRES WITH FIRESTONE ATX. TRUCK NOW SEEMS TO "SLIDE" WHEN THE WHEELS CROSS THE PAINTED LINES DURING A LANE CHANGE. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726747August 5, 2000
TIRES:TREAD/BELT
I HAD THE TIRES CHECKED AFTER HEARING REPORTS OF TROUBLE. ALL FOUR TIRES SHOW CRACKING WHERE THE TREAD MEETS THE SIDEWALL. AFTER CHECKING WITH THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AND THE LOCAL FIRESTONE DEALER, I REPLACED THE TIRES AT MY OWN EXPENSE. I PUT P235/75R15 MICHELIN LTX TIRES ON. THE TIRES AND SERVICE RECORDS FOR THIS VEHICLE ARE AVAILABLE FOR INSPECTION, INCLUDING PROOF OF ROTATION AND BALANCING ON SCHEDULE. *AK( DOT NUMBER: VNHL1PY417 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726625August 4, 2000
TIRES
TIRE FAILURE MAY BE RELATED TO INVESTIGATION PE00-020. MAJOR TEAR OCCURRED AT SIDEWALL/TREAD INTERFACE.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726628August 4, 2000
TIRES
FAIRLY NEW TIRE FAILED WHILE DRIVING ON WELL MAINTAINED ROADS. RECENT NEWS ARTICLES ABOUT THESE FAILURES INITIATED THIS REPORT. AT THE TIME OF FAILURE THE HERTZ AGENCY MENTIONED THEY HAD, HAD SEVERAL FAILURES. *AK( DOT NUMBER: TIRE SIZE: UNKNOWN )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#726640August 4, 2000
TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726655August 4, 2000
TIRES
TIRE HAD GOOD TREAD LEFT. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726657August 4, 2000
TIRES
WITH LESS THAN 700 MILES ON THE SUV, A STONE FROM OUR DRIVEWAY PUNCTURED THE TIRE AND CAUSE IT TO GO FLAT. THE DEALER WAS CONTACTED AND A FIRESTONE DEALER ALSO. THERE WAS NO WARRANTY FOR THE TIRES. AGAIN AFTER LESS THAT 11K MILES ANOTHER STONE PUNCTURED ANOTHER OF THE TIRES. AGAIN FIRESTONE WAS CONTACTED. WE ELECTED TO REPLACE ALL 4 FIRESTONE TIRES FOR GOODYEAR. OF ALL THE VEHICALS AND TIRES THAT HAVE PASSED OVER OUR DRIVEWAY NO OTHERS HAVE EVERY HAD A STONE PUNCTURE A TIRE. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726666August 4, 2000
SUSPENSION
SEVERE VIBRATION AT 62MPH - FORD SAID CHARACTERISTIC OF VEHICLE WOULD NOT FIX OR REPAIR. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726669August 4, 2000
TIRES:TREAD/BELT
DRIVING ON I-75 IN BROWARD COUNTY, DAY, LIGHT RAIN, ROAD HAD A SHEEN BUT NO LARGE STANDING PUDDLES. SECTION OF HIGHWAY WE TRAVEL DAILY. VEHICLE ABRUPTLY HYDROPLANED AND COCKED 30-40 DEGREES TO THE RIGHT. I WAS LOOKING DOWN THE LANE OF TRAVEL OUT THE LEFT WINDOW. I WAS ABLE TO RECOVER CONTROL. HAD TIRE AND SUSPENSION CHECKED. TIRES HAD 50% TREAD REMAINING. REPLACED WITH MICHELIN NO FURTHER HYDROPLANING EPISODES. THE LOSS OF DIRECTIONAL CONTROL WAS EXTREMELY ABRUPT AND STOPPED AT 30-40 DEGREES BEFORE I COULD REACT TO COUNTERSTEER. I HAVE A TYPE RATING IN AIRBUS 300, 14 YEAR NAVY PILOT, 10 YEARS AS NAVY FLIGHT INSTRUCTOR AND HAVE DRIVEN IN ABSYMAL FLORIDA WX ALL MY LIFE. THE HANDLING CHARACTERISTICS OF THIS TIRE WERE POOR. *AK( DOT NUMBER: TIRE SIZE: 255/70/16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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