Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#728853August 23, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
AFTER CRUISE CONTROL SHUTS OFF FROM BRAKE PEDAL OR PUSHING THE OFF BUTTON ON STEERING COLUMN THE ACCELERATOR PEDAL BECOMES STIFF AND DIFFICULT TO DEPRESS IT SMOOTHLY. THIS HAPPENS UNTIL THE MOTOR IS TURNED OFF. I REPORTED THIS PROBLEM, WHICH SEEMS VERY OBVIOUS TO ME, TO FREEHOLD FORD. THEIR TECHNICIAN CAN'T IDENTIFY THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868423August 23, 2000
TIRES:TREAD/BELT
SIZE 25570R16; WHILE ON HIGHWAY NOTICED VEHICLE WAS NOT TRAVELING NORMALLY. TIRE DEALER STATED TIRES WERE UNSAFE DUE TO SEPARATION AND CRACKING AT BASE OF TIRE TREADS AND NEEDED TO BE REPLACED. *AK THE TIRE DEALERS INDICATED THAT THE TIRES WERE DEFECTIVE AND UNSAFE AND WERE ALL REPLACED BY FIRESTONE DEALER WHO INCLUDED IT AS PART OF RECALL. (DOT # WZCV1PX417) *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868402August 23, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: ALL FOUR TIRES ARE SHOWING SIGNS OF TREAD SEPARATION. TIRES ARE WILDERNESS, AT, P235R7515, MANUFACTURED AT THE JOLIETE PLANT. ORIGINAL TIRE EQUIPMENT. PLEASE LIST DOT # IF POSSIBLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868427August 23, 2000
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
WHILE TIRES WERE BEING CHANGED, OWNER NOTICED SPRING THAT HOLDS UP PARKING BRAKE CABLE HAS RUBBED THROUGH THE INSTALLATION. NOW THE SPRING IS ACTUALLY RUBBING THROUGH THE CABLE. EVENUALLY, THE CABLE WILL SNAP AND PUNCTURE REAR DRIVER'S SIDE TIRE. OWNER IS ABLE TO SEE WHERE PARKING CABLE IS RUBBING ON THE NEW TIRE. PROBLEM HAS NOT BEEN CORRECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553948August 22, 2000
TIRES
WHILE DRIVING THE CONSUMER BRAKED THE VEHICLE, UPON BRAKING THE FIRESTONE ATX TIRES ON THE LEFT HAND SIDE OF THE VEHICLE EXPLODED CAUSING THE VEHICLE TO GO INTO A TAIL SPIN AND ROLLOVER, INJURY TO CONSUMER AS A RESULT OF TIRE FAILURE. *MJS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#728645August 22, 2000
TIRES:TREAD/BELT
WHILE DRIVING AT 70 MPH WEST ON THE SAM HOUSTON TOLLWAY IN HOUSTON, MY VEHICLE BEGAN TO VIBRATE AND MY LEFT REAR TIRE APPEARED TO BLOW OUT. I LOST CONTROL SWERVED LEFT, THEN SWERVED RIGHT AND HIT THE CONCRETE BARRIER. THE TREAD ON THE TIRE DAMAGAED MY LEFT REAR QUARTER PANEL AND BUMPER, AND THE IMPACT WITH THE BARRIER DAMAGED MY RIGHT REAR QUARTER PANEL AND BUMPER. THE TIRE STAYED INFLATED, BUT THE TREAD COMPLETELY CAME OFF.( DOT NUMBER: TIRE SIZE: 235/75/15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#728650August 22, 2000
TIRES
A ROCK WHEN THROUGH A BRAND NEW TIRE. I DID GET A NEW TIRE AFTER WEEKS OF COMPLAINING, BUT I FEEL THAT THE FIRESTONE WILDERNESS AT TIRES ARE CHEAPLY MADE IF A ROCK CAN PUNCTURE A BRAN NEW TIRE OVER HALF INCH WIDE. I DON'T CONSIDER A ROCK A ROAD HAZARD. PLEASE USE THIS INFORMATION TO HELP YOU WITH THE RECALL ON 16 INCH TIRES WHICH IS NOT INCLUDED IN THE FIRESTONE RECALL.( DOT NUMBER: TIRE SIZE: 16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728652August 22, 2000
TIRES
NO SUMMARY( DOT NUMBER: W2HL TIRE SIZE: 15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728671August 22, 2000
TIRES
TOOK VEHICLE TO FIRESTONE 48 HOURS PRIOR TO BLOWOUT FOR BALANCE/ROTATE. BLOW OUT OCCURRED GOING 70 MPH. ROAD TEP WAS 113 DEGREES. FIRESTONE TOLD ME ON 7/23 IT WAS DUE TO IMPROPERLY INFLATED TIRES. THEY CHECKED TIRE PRESSURE LESS THAN 48 HOURS PRIOR. THEY VIEWED MY TIRE AND SAID SINCE I DID NOT HAVE ROAD HAZARD I NEEDED TO BUY ANOTHER ONE. I THEN ASKED ABOUT IT'S RELIABILITY AND SAFETY AND THEY SAID THE MEDIA WAS OVERREACTING. BLOWOUT CAUSED MINOR BODY DAMAMGE. HAD TO REPLACE WHEEL AND TIRE.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728673August 22, 2000
TIRES:TREAD/BELT
BOTH FRONT AND DRIVER SIDE REAR SHOW SIGNS OF CRACKING WHERE TREAD AND SIDEWALL MEET. TIRES HAVE PLENTY OF TREAD LEFT.( DOT NUMBER: VNHL1PY348 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728706August 22, 2000
TIRES
TRAVELING @ 45MPH/NOTICED TIRE THUMPING/STOPPED AND FOUND RT FRONT TIRE HAD SEPERATED. WENT TO FIRESTONE DEALER AND THEY SAID SORRY TIRE NOT RECALLED AND CHARGED ME PRORATED AMOUNT PLUS TAX AND MOUNTING FOR NEW TIRE/ I STILL HAVE 3 + SPARE OF THESE TIRES ON VEHICLE P( DOT NUMBER: W2HC1PY108 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728730August 22, 2000
TIRES:TREAD/BELT
STEEL BELT POPPED THROUGH THE TREADS CAUSING THE TIRE TO RAPIDLY DEFLATE AFTER STOPPING THE VEHICLE. ACCORDING TO THE FIRESTONE DEALER THE OTHER ORIGINAL TIRES HAVE AT LEAST 10-15 THOUSAND MILES LEFT ON THE TREDS.( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868252August 22, 2000
TIRES:TREAD/BELT
WHILE DRIVING 70 MPH TREAD SEPARATED FROM CASING OF THE LEFT REAR TIRE. ORIGINAL TIRES PURCHASED ON A 1998 FORD EXPLORER, TIRE SIZE 22575R16 WITH 44,000 MILES. PLEASE PROVIDE THE DOT NUMBER FROM THE TIRE AND ANY OTHER DETAILS.*AK FIRESTONE WILDERNESS AT 225/75/R16 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868311August 22, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, TIRES
CONSUMER WAS TRAVELING ON HIGHWAY ON MARCH 29, THERE WAS AN INTERMITTENT PROBLEM WITH ABS BRAKE SYSTEM. SHE WAS APPROACHING RED LIGHT, AND WHEN SHE WENT TO APPLY BRAKES, BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. CONSUMER TOOK VEHICLE TO THE DEALERSHIP, AND PROBLEM COULDN'T BE DUPLICATED. BRAKES FELT LIKE A SPONGE, AND CONSUMER WAS FORCED TO PUT VEHICLE IN PARK, AND USE EMERGENCY BRAKE TO STOP.*AK CONSUMER STATES FIRESTONE TIRES DOT W2HL, TIRES MAKE THUMPING NOISES AND FIRESTONE DEALER WILL NOT REPLACE TIRES BECAUSE THEY ARE NOT ON RECALL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868336August 22, 2000
TIRES:TREAD/BELT
AFTER FIND OUT OF A RECALL ON FIRESTONE TIRES, TOOK VEHICLE TO CHECK THE TIRES, AND TECHNICIAN SAW CRACKS ON ALL TIRES WHICH WERE THE SAME AS MENTIONED IN THE THE RECALL, BUT A DIFFERENT PLANT. FIRESTONE WILDERNESS P235/75R15. *AK FIRESTONE WILDERNESS AT P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553884August 21, 2000
TIRES
CONSUMER PURCHASED REPLACEMENT FIRESTONE WILDERNESS TIRES FOR THE VEHICLE, REPLACEMENT TIRES HAVE ALREADY EXPERIENCED TWO SEPARATIONS, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE PURCHASED DEFECTIVE TIRES (OOT-005). *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728540August 21, 2000
TIRES
I LOST ONE TIRE THE TREADS WERE JUST COMING OFF. FIRESTONE SAID IT WAS A ROAD HAZARD.MY TIRES ARE NOT ON THE RECALL. WHEN I HAD A INDEPENDENT FIRESTONE DEALER LOOK AT MY OTHER TIRES " HE SAID THEY LOOK VARY DRY ROTTED ALL AROUND THE TREAD AREA, AND SAID HE WISHED HE COULD REPLACE THEM" THIS ALL HAPPENED A COUPLE OF MONTHS AGO WHEN I CALLED FIRESTONE ABOUT THE PROBLEM THEY NEW WHAT WAS GOING ON THEY EVEN HIRED PEOPLE OFF THE STREETS WHO HAD NO PRIER TIRE EXPERIENCE THEY TOLD ME MY TIRES ARE SAFE WITH OUT EVEN LOOKING AT THEM. PLEASE SAVE SOME LIVES AND MAKE THEM RECALL THE REST OF THEIR DEFECTIVE TIRES. HOW MANY MORE PEOPLE HAVE TO DIE FOR PROFITS?( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728546August 21, 2000
TIRES:TREAD/BELT
TREAD SEPARATED AT SPEED; OUTSIDE AIR TEMPERATURE MODERATE, PROPER INFLATION ON TIRES. WESTWAY FORD SERVICE HAD INFORMED US OF A TREAD SEPARATION WHEN THE VEHICLE WAS BROUGHT IN FOR A POWER STEERING PROBLEM. THE TIRE THAT FAILED WAS NOT ONE OF THE FRONT STEERING TIRES, BUT MOUNTED ON THE LEFT REAR. NO TREAD SEPARATIONS WERE OBSERVED WHEN DISCOUNT TIRE SUBSEQUENTLY REPLACED AND THE FAILED TIRE AND INSPECTED THE OTHER FOUR. ADDITIONALLY, FIRESTONE HAS NO PROVISION FOR REIMBURSEMENT FOR THE FAILED TIRE, AS THE REPLACEMENT IS NOT A "VD" DOT SERIAL NUMBER.( DOT NUMBER: VDHL???? TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728583August 21, 2000
TIRES
NO SUMMARY( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#728602August 21, 2000
TIRES:TREAD/BELT
DRIVING SOUTH ON I-40, SOUTH OF KINGMAN, AZ. SPEED WAS 70MPH. (POSTED SPEED LIMIT IS 75MPH) RIDE WAS UNUSALLY ROUGH. VEHICLE BEGAN TO SHAKE AND CONTROL WAS DIFFICULT. LOUD NOISES FROM THE FRONT LEFT WHEEL SECTION. I PULLED OVER TO THE SHOULDER AND EXAMINED THE PROBLEM. TIRE RETAINED AIR PRESSURE. TIRE FAILED TO RETAIN TREAD. TREAD WAS RETRIEVED FROM THE INTERSTATE AND IS IN MY POSSESSION. BOTH FIRESTONE AND FORD WERE SORRY, HOWEVER THE TIRE(S) WERE NOT PART OF THE RECALL. FORD WAS TIED BY POLICY. FIRESTONE WILL PRO-RATE THE TIRE. FIRESTONE IS SENDING OUT "CLAIM INFORMATION" FOR DAMAGE DONE TO VEHICLE. THE GOOD NEWS IS THAT NO ONE WAS HURT. THE BAD PART IS THAT FIRESTONE HAS HAD PROLONGED STRIKES AT A NUMBER OF THEIR PRODUCTION FACILITIES. THANK YOU FOR YOUR INVESTIGATION(S).( DOT NUMBER: W2HLIPY377 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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