Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#730614September 7, 2000
SUSPENSION:FRONT, TIRES:SIDEWALL
SIDEWALL FAILURE/PARTIAL SEPARATION - R&R KIT NECESSARY TO BRING VEHICLE INTO ALIGNMENT SPECIFICATIONS( DOT NUMBER: W2UU TIRE SIZE: P226/70R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730624September 7, 2000
TIRES:TREAD/BELT
THIS TIRE WENT FLAT WHILE THE VEHICLE WAS PARKED AFTER A 70 MILE DRIVE AT HIGHWAY SPEEDS IN 90 DEGREE WEATHER. WHEN TAKEN TO A LOCAL TIRE REPAIR SHOP THE NEXT DAY, THE DIAGNOSIS WAS THE TREAD HAD SEPARATED. THIS PARTICULAR DOT CODE IS NOT INCLUDED IN THE RECALL. HOWEVER, I THOUGHT IT IMPORTANT TO LET YOU KNOW THAT TIRES OTHER THAN THE DOT VDHL ARE EXPERIENCING TREAD SEPARATION. I HAVE REPLACED ALL FOUR OF THE FIRESTONE TIRES WITH ANOTHER BRAND AT MY OWN EXPENSE. THIS IS TOO IMPORTANT TO RISK MY FAMILY'S SAFETY!( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730668September 7, 2000
TIRES
TIRE BLOW OUT WIFE & SON IN CAR AAA CHANGED TIRE ON 3/31( DOT NUMBER: PY367 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869859September 7, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION. ALL FOURS TIRE HAVE CRACKS ALL THE WAY AROUND THE SIDEWALL. TIRE SIZE P23575R15, DOT # W2HLIPY228. ORIGINAL TIRE EQUIPMENT WITH 38,000 MILES. OWNER REPLACED ALL FOUR TIRES WITH MICHELIN TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869899September 7, 2000
TIRES:TREAD/BELT
CONSUMER HAD INSPECTED THE SET OF TIRED ON THE VEHICLE AND HAD SEEN LINE AROUND THE TREAD. FIRESTONE WILDERNESS P235/75 R15 BUT MADE IN CANADA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869928September 7, 2000
TIRES:TREAD/BELT
AFTER HEARING INFORMATION ABOUT THE TREAD SEPARATION CONSUMER DECIDED TO INSPECT TIRES. FOUND OUT THAT TIRES HAD CRACKS AND TREAD SEPARATION. FIRESTONE, WILDERNESS, P235/75 R15, DOT VN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869939September 7, 2000
TIRES
CONSUMER HAS A 1998 FORD EXPLORER THAT HAS CRACKS AROUND THE 2 BACK TIRES WERE THE TREAD STARTED TO SEPARATE. A FIRESTONE CENTER SAID IT WAS NOTHING THEY COULD DO EXCEPT REPLACE THEM AT THE CONSUMER'S COST. APPROXIMATE 33,850. TIRE SIZE P235/75R15, DOT#W2HL1DT. TIRES MAKE A LOUD NOISE.*AK ALSO, THE CUSTOMER HAD ONE NEW TIRE ON FRONT BLOW OUT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869870September 7, 2000
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT ON A 1998 , FORD, EXPLORER, P255/70R16 SIZE. TREAD ON ALL FOUR TIRES HAD STARTED TO CRACK ALL THE WAY AROUND.*AK THE ENTIRE CIRCUMFERENCE OF ALL FOUR TIRES HAS CRACKS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869920September 7, 2000
TIRES:TREAD/BELT
REAR PASSENGER FIRESTONE WILDERNESS AT TIRE P235/75R15 EXPERIENCED TREAD SEPARATION, CAUSING DAMAGE TO VEHICLE, DOT VDHL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730526September 6, 2000
TIRES
HAD THE TIRES CHECKED BY FIRESTONE FRIDAY. AT 7:30 PM SAT WE WERE STOPED ON I-95 FOR APROX. 30 MIN. DUE TO MUCK FIRES. TIRES COOL, ROAD COOL. 8PM AT 70 MPH RIGHT REAR TIRE SEPERATED. NO DAMAGE TO OCCUPANTS OR VEHICLE. I STILL HAVE THE TIRE, IT IS A "POSTE( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730529September 6, 2000
TIRES:TREAD/BELT
THE RUBBER AT THE BASE OF THE FRONT TIRES TREAD IS CRACKING 360 DEGREES AROUND THE TIRE. THE FIRESTONE DEALER SAID THEY NEEDED TO COME OFF THE VEHICLE. ONCE OFF, HE SAID THE TREAD WAS NOT SEPARATING SO HE COULD NOT GIVE ME AN ADJUSTMENT FOR THE TIRES. I STILL REPLACED ALL FIVE TIRES (THE OTHER THREE TIRES HAD LESS THAN 16000 MILES) WITH NEW BRIDGESTONE TIRES AND HAVE THE OLD TIRES IN MY GARAGE. I COULD NOT SEE RIDING ON THE FIRESTONE TIRES AND SEE IF THE TREAD BEGAN TO SEPARATE.( DOT NUMBER: TIRE SIZE: P25570R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730391September 6, 2000
SEATS:FRONT ASSEMBLY:RECLINER
REAR SEATS, 2 DOOR MODEL DOES NOT LOCK IN PLACE. ANYONE EXITING THE VEHICLE IS VURTUALLY EJECTED OUT OF THE CAR. ENTERING THE CAR THE PERSON COULD BE ON THE FLOOR IF THEY USE THE SEAT FOR LEVERAGE.I NOTIFIED FORD IN THE BEGINNING BUT GOT NO RESPONSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730426September 6, 2000
TIRES
HOLES APPEARED IN THE TIRES FOR NO APPARENT REASON. ONCE IT HAPPED WHIL WE WERE DRIVING AND THE OTHER TIME WE PARKED THE CAR AND WERE SITTING OUTSIDE AND SUDDENLY WE NOTICED THAT THE TIRE WAS GONG FLAT. WE EXAMINED IT AND INFLATED IT AND FOUND NOT SCREWS, OR SHARP OBJECTS THAT MIGHT HAVE CAUSED IT. THE HOLES JUST APPEAR ON THE TREAD FOR NO APPARENT REASON. WE FEEL THE TIRES ARE DEFECTIVE EVEN THOGUH THEY WERE NOT THE ONES MADE AT THE DECATUR PLANT, PLUS IT'S ALREADY IN THE NEWS THAT A LOT OF THE WILDERNESS TIRES WERE MISLABELED. AS A CONSUMER WE DO NOT TRUST FIRESTONE TIRES, THEIR PRODUCTS ARE CHEAPLY MADE AND NOT SAFE. THE COMPANY DOES NOT RESPOND TO OUR CONCERNS AND MOST OF THE TIME THEY GIVE US THE RUNAROUND. *AK( DOT NUMBER: TIRE SIZE: LX )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730478September 6, 2000
TIRES:SIDEWALL
TIRE DEVELOPED SPLITS AND CRACKS IN THE SIDEWALL. I HAVE PICTURES OF THE PROBLEM AVAILABLE. WENT TO A FIRESTONE DEALER TO SEE IF IT WAS ONE OF THE TIRES BEING RECALLED AND IT WAS NOT. THE GENTLEMAN AT FIRESTONE SAID IT LOOKED LIKE SOMEONE HAD CUT MY TIRES, I DIDN'T AGREE. HE ALSO SAID I HAD RUN INTO SOMETHING, TIHS IS NOT THE CASE AS I AM THE ONLY DRIVER OF THIS VEHICLE. IMEDIATELY REPLACED ALL FOUR TIRES AS I DID NOT WANT FIRESTONE TIRES ON MY VEHICLE ANY LONGER. IF I HAD NOT BEEN ALERTED TO THIS PROBLEM BY THE NEWS AND CHECKED MY TIRES I FEEL THIS TIRE WOULD HAVE EVENTUALLY BLOWN OUT. PLEASE CONTACT ME IF YOU WOULD LIKE THE PICTURES OR ANY OTHER INFORMATION. *AK( DOT NUMBER: TIRE SIZE: P235 75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730484September 6, 2000
TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK( DOT NUMBER: W2 TIRE SIZE: P235/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730489September 6, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
GEAR SHIFT KNOB PULLS OFF INTO YOUR HAND AS YOU ARE SHIFTING, THIS IS A DANGER ESPECIALLY WHEN YOU ARE MAKING TURNS AND HAVING TO ACCELERATE FAST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730498September 6, 2000
TIRES
I WANTED TO ADVISE YOU THAT I OWN THE CAPTIONED VEHICLE AND HAVE JUST INSPECTED MY TIRES. I FOUND A CRACKING AROUND THE OUTSIDE TOP EDGE OF ALL 4 TIRES, WHERE THE LUGS MEET THE SIDEWALL. I KNOW THAT THESE TIRES ARE NOT CURRENTLY BEING RECALLED BUT PLEASE ADD MY COMPLAINT TO ANY APPLICABLE LIST. I AM A STATE OF VERMONT LICENCED AUTO DAMAGE ADJUSTER BY TRADE AND HAVE SOME EXPERIANCE IN LOOKING FOR TIRE DEFFECTS. THESE TIRES CERTAINLY APPEAR TO HAVE DEVELOPED THE PROBLEM DISCRIBED IN REPORTS THAT I HAVE READ, EVEN THOUGH I REALIZE THAT THEY ARE NOT THE SIZE THAT ARE RECALLED. I AM CHANGING THE TIRES AT MY OWN EXPENSE AND WILL SAVE THEM. I WOULD ALSO BE HAPPY TO FORWARD PHOTOS OR HELP IN ANY WAY. FEEL FREE TO CONTACT ME.( DOT NUMBER: TIRE SIZE: 255/70/R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730500September 6, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
TIRE WORN IN THE INSIDE, IN PATCHES ALL AROUND. SECOND LAYER OF RUBBER WAS SHOWING.( DOT NUMBER: VN TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#869810September 6, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ON HIGHWAY AND STOPPED AT A SERVICE STATION BECAUSE SHE NOTICED THAT THE TREAD WAS STARTING TO SEPARTE . THREE TIRES OUT FOUR WERE SEPARATING. SHE TOOK VEHICLE TO FIRESTONE, AND THERE WERE NO REPLACEMENT TIRES.*AK FIRESTONE DEALER NOTICES TREAD SEPARATION DEVELOPING BUT DID NOT REPLACE IT. TIRES WERE NOT ON RECALL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869734September 6, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS/AT, P25570R16 ON THIS FORD EXPLORER 1998. TIRES ARE SHOWING SIGNS OF STRESS CRACKS THROUGH THE TREAD PATTERN AT THE FRONT OF EACH TREAD. FIRESTONE HAS BEEN CONTACTED.*AK FIRESTONE WILDERNESS AT P255/70/R16 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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