Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#867892August 16, 2000
TIRES:TREAD/BELT
WHILE DRIVING AT 20 MPH FIRESTONE WILDERNESS/AT LEFT REAR TIRE SEPARATED. WHOLE SIDEWALL CAME OFF. FIRESTONE HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867948August 16, 2000
TIRES:TREAD/BELT
PE00 020;; CONSUMER WAS TRAVELING ABOUT 65MPH ON THE HIGHWAY AND HEARD TIRE TREAD HITTING THE BACK OF VEHICLE ON THE DRIVER'S SIDE. IT WAS HAULING A BOAT. THEN, SHE WAS SUCESSFULLY PULLED OVER TO THE SHOULDER, AND TIRE WAS STILL INFLATED. DRIVER'S SIDE REAR TIRE TREAD SEPARATED FROM TIRE . CONSUMER REPLACED TIRE. FIRESTONE WILDERNESS #AT P23575 R15. THERE WERE NO INJURIES, BUT DAMAGE WAS DONE TO VEHICLE. *AK FIRESTONE WILDERNESS AT P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867966August 16, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER TOOK VEHICLE TO A FIRESTONE STORE, AND THEY INSPECTED THE TIRES. LEFT REAR TIRE TREAD SEPARATED. FIRESTONE WILDERNESS #HT,TIRE SIZE P225/70 R15. THERE WERE NO INJURIES. *AK FIRESTONE WILDERNESS 225/70/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867970August 16, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 55MPH ON HIGHWAY AND LOST CONTROL OF VEHICLE. IT VEERED INTO MEDIUM STRIP BARRIER AND ROLLED MORE THAN ONCE. SHE WAS EJECTED FROM VEHICLE AND DIED. REAR TIRE EXPLODED AND DETACHED FROM RIMS. TIRES WERE FIRESTONE WILDERNESS #AT, SIZE P23575 R15. *AK MJS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#867900August 16, 2000
TIRES
WHILE DRIVING, FIRESTONE WILDERNESS AT TIRE P255/70R16 EXPERIENCED BLOWOUT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727937August 15, 2000
TIRES:TREAD/BELT
MY TIRE LOST THE TREAD ON THE HIGHWAY AS DESCRIBED BY THE RECENT NEWS STORIES ABOUT THE FIRESTONE TIRES. WHEN I TOOK IT TO A FIRESTONE DEALER THEY WERE NOT RECALLING MY TIRES BECAUSE IT WAS NOT MANUFACTURED BY THE DECATUR PLANT. I WOULD LIKE TO SUBMIT THAT ALL OF THESE TIRES ARE A SAFETY HAZARD AND ALL SHOULD BE RECALLED. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727942August 15, 2000
SUSPENSION
MY WIFE AND I WERE TRAVELING WEST ON THE INTERSTATE IN THE RIGHT LANE AT APP. 75 MPH WHEN WE HEARD A STRANGE SOUND COMING FROM THE REAR RIGHT TIRE. AT THAT MOMENT, I COULD FEEL THE BACK END OF THE VEHICLE SLIDING OUT FROM UNDER US TO THE RIGHT, TURNING THE VEHICLE TO THE LEFT TOWARD THE CENTER MEDIAN. WE WENT INTO THE MEDIAN AND THE VEHICLE BEGAN TO ROLL. AFTER ROLLING APP. 3 COMPLETE TIMES, WE ENDED UP FACING EAST IN THE RIGHT LANE OF EASTBOUND TRAFFIC - RIGHT SIDE UP. MIRACULOUSLY, NO OTHER VEHICLES WERE INVOLVED IN THE ACCIDENT. MY WIFE ESCAPED WITH SEVERAL BUMPS AND BRUISES AND I HAD CUTS AND SCRAPES WHICH REQUIRED STITCHES. BOTH OF US WERE WEARING SEAT BELTS AT THE TIME OF THE ACCIDENT, WHICH IS THE PRIMARY REASON WE WERE NOT MORE SEVERELY INJURED OR KILLED. WE WERE BOTH TAKEN TO THE HOSPITAL VIA AMBULANCE FOR X-RAYS, BANDAGES, AND STITCHES AND RELEASED ON THE SAME DAY. *AK( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#727964August 15, 2000
TIRES
DRIVING ON 1-75 TO NAPLES L REAR TIRE CAME APART. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#727978August 15, 2000
TIRES
TIRE IS STARTING TO SEPARATE. DEALERS ARE BEING SLOW TO REPLACE IT. THE OTHER THREE TIRES ARE ALSO SHOWING SIGNS OF SEPARATION.*AK( DOT NUMBER: VDHL TIRE SIZE: 235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728035August 15, 2000
TIRES
WE PURCHASED THE 97 EXPLORER IN 1999 - AS A NEW VEHICLE - WITH 9,000 MILES ON IT. WE ORIGINALLY NOTICED THAT THE TIRES HAD A PROBLEM IN APRIL OF 2000 AND EXPERIENCED PROBLEMS WITH THE VEHICLE PULLING TO THE RIGHT. WE TOOK TO THE DEALER WHO PERFORMED A FRONT END ALIGNMENT THAT DID NOT HELP. THEY ROTATED THE TIRES THAT HELPED WITH THE STEERING PROBLEM, HOWEVER, THE TIRES HAD ALREADY BEGAN TO SHOW SIGNED OF TREADWEAR CRACKING AND SIDEWALL CRACKING. THIS VEHICLE ONLY HAS 26,000 MILES AND WE SHOULD NOT BE EXPERIENCING PROBLEMS WITH OUR TIRES AT THIS TIME. AFTER THE RECALL NOTICE, WE TOOK BACK TO THE DEALER WHO REFERRED US BACK TO FIRESTONE. FIRESTONE STATED THEY ARE NOT RECALLING OUR DOT NUMBER TIRE AT THIS TIME, BUT WE FEEL THAT THIS TIRE IS AN EXTREME SAFETY HAZARD IN HAULING OUR FAMILY AND FEEL FIRESTONE NEEDS TO RECALL THESE TIRES AS WELL. WE HAVE ALWAYS USED FIRESTONE TIRES AND HAVE NEVER EXPERIENCED OR SEEN THIS TYPE OF PROBLEM BEFORE AND WOULD LIKE TO SEE FIRESTONE RECALL THESE TIRES AS WELL, IN ORDER TO SAVE OUR LIVES AS WELL AS THE LIVES OF MANY OTHERS! THAT COULD VERY WELL BE PREVENTED NOW!( DOT NUMBER: VNHL TIRE SIZE: P2357515 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867818August 15, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 55 MPH TREAD ON THE REAR PASSENGER'S SIDE TIRE PEELED OFF. DRIVER WAS ABLE TO CONTROL VEHICLE. ONE OTHER PASSENGER WAS IN THE TRUCK. NO ONE WAS INJURED. TIRE WAS A WILDERNESS AT, NOT SURE IF TIRE WAS ORIGINAL EQUIPMENT. OWNER THOUGHT TIRE WAS A RETREAD TIRE ,AND DID NOT CONTACT FIRESTONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867864August 15, 2000
AIR BAGS:FRONTAL, TIRES:TREAD/BELT
PE 00020: WHILE DRIVING 75MPH VEHICLE STARTED TO VIBRATE. WAS PULLING TO SIDE WHEN A LOUD EXPLOSION WAS HEARD. LOST CONTROL OF VEHICLE, WENT TOWARDS MEDIAN & HIT GUARDRAIL. AIR BAGS FAILED TO DEPLOY. WHEN VEHICLE FINALLY STOPPED, GOT OUT & CHECKED. NOTICED NO TREAD ON LEFT REAR TIRE. NO SERIOUS INJURY. FIRESTONE WILDERNESS, SIZE P235/75R15 WITH 61,000 MILES ON IT. DID NOT HAVE THE TIRE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#867867August 15, 2000
TIRES:TREAD/BELT
WHILE DRIVING ABOUT 20 MP VEHICLE STARTED SHAKING,AND WHEN INCREASING THE SPEED STEERING WHEEL WILL STOP SHAKING. THEN, TOOK VEHICLE TO A TECHNICIAN. TECHNICIAN FOUND OUT THAT TIRES TREAD WAS SEPARATING, AND HAD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867870August 15, 2000
TIRES:TREAD/BELT
PE 00020:; WHILE DRIVING 70MPH IN A LIGHT SNOW IN NEBRASKA LEFT REAR TIRE BLEW. TIRE & TREAD BECAME MANGLED & SHREDDED. WAS ABLE TO CONTROL VEHICLE. DOES NOT HAVE TIRE AFTER HAVING SPARE REPLACED. FIRESTONE WILDERNESS AT, SIZE P235/75R15 WITH 28,000 MILES ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867876August 15, 2000
TIRES
PE00 020;CONSUMER TOOK VEHICLE TO A FIRESTONE DEALERSHIP TO HAVE TIRES INSPECTED. MECHANIC AT DEALERSHIP TOLD HIM THAT THERE WERE STRESS MARKS ON TIRES, BUT THESE TIRES WERE NOT THE ONES ON RECALL. FIRESTONE WILDERNESS AT#, P23575 R15 DOT#W2HL. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9001596August 14, 2000
TIRES:TREAD/BELT
THE RIGHT REAR TIRE OF MY VEHICLE THE TREAD SEPARATED THIS CAUSED THE VEHICLE TO SWING RIGHT AND RUN OFF THE RIGHT SHOULDER.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#727856August 14, 2000
TIRES:TREAD/BELT
TIRES ARE CRACKING WHERE THE TREAD IS FASTENED TO THE SHOULDER(SIDE WALL). THE TIRES HAVE ABOUT 40,00 MILES ON THEM. FAILURES HAVE BEEN VERIFIED BY A LOCAL FIRESTONE DEALER. SO FAR BOTH FORD AND FIRESTONE DENY PROBLEMS WITH WILDERNESS AT TIRES NOT MADE AT THE DECATUR IL PLANT. THIS COMPLAINT SHOULD HELP PROVE THAT THE PROBLEM IS MORE WIDESPREAD THAN INDICATED BY BOTH COMPANIES.( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727879August 14, 2000
TIRES:TREAD/BELT
THE TREAD CAME OFF OF MY REAR LEFT TIRE WHEN I WAS EASTBOUND ON I-10. THE TREAD WRAPPED AROUND MY AXLE AND I LOST CONTROL OF THE VEHICLE. THE CAR SPUN 180 DEGREES AND FINALLY CAME TO A HALT IN THE HIGHWAY MEDIAN. *AK( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#727880August 14, 2000
TIRES:TREAD/BELT
TIRE COMPLETELY EXPLODED AND WAS IN SCHREDS. WAS TOWING A RACE CAR ON A TRAILER AT NORMAL SPEED AT THE TIME. EXCELLENT DRIVING BY CREW MEMBER AVERTED ACCIDENT. CAR FELT AS IF IT HAD GONE OVER A LAND MINE. TWO WITNESS IN MY EXPLORER AND TWO WITNESS IN CAR DIRECTLY FOLLOWING MY CAR CAN VERIFY THE INCIDENT. THE SPARE TIRE WAS MOUNTED AND THE TIRE WAS REPLACE WITH ANOTHER WILDERNESS AT SHORTLY AFTER THE TIRE FAILURE. THE INCIDENT WAS NEVER REPORTED TO FORD OR FIRESTONE, BUT I FEEL SHOULD BE ADDED TO THE DATA BASE. IT OCCURED ON A WARM DAY IN EARLY MAY IN MASSACHUSETTS. I FEEL THAT THE TIRE FAILURES ARE MORE FAR REACHING THAN CURRENTLY REPORTED SINCE IT HAPPEND ON A TIRE THAT WAS NOT MANUFACTURED AT THE PLANT IN QUESTION. *AK( DOT NUMBER: W2HL1PY117 TIRE SIZE: P235-75-15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727891August 14, 2000
TIRES:TREAD/BELT
BOTH OF THE PREVIOUSLY SPECIFIED 16-INCH WILDERNESS AT REAR TIRES ON MY EXPLORER ARE CRACKING WHERE THE TREAD MEETS THE SIDEWALL. *AK( DOT NUMBER: W2CU1PX217 TIRE SIZE: P25570R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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