Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#870628September 15, 2000
TIRES:TREAD/BELT
VEHICLE WAS PARKED. WAS CHECKING THE TIRES & NOTICED RIGHT FRONT TIRES HAD CRACKS AROUND THE ENTIRE TIRE. THERE WERE CRACKS WERE ALL AROUND THE OTHER TIRES NEAR & IN THE TREAD & CASING MET, LIKE THE RIGHT FRONT. THE CRACKS WERE VERY VISIBLE. BEEN IN TOUCH WITH FIRESTONE WHO WILL REPLACED THE 4 TIRES. DO NOT KNOW ABOUT SPARE. FIRESTONE, WILDERNESS AT, P235/75R15 WITH 5,000 MILES ON THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870670September 15, 2000
TIRES:TREAD/BELT
PE00 020;CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND ALL OF SUDDEN HEARD A BANGING NOISE. THEN, HE SWERVED AND WAS ABLE TO PULL OVER TO SHOULDER. RIGHT REAR TIRE TREAD HAD SEPARATED. HE WAS ABLE TO CHANGE TIRE. FIRESTONE ATTENDANT TOLD HIM THAT HIS TIRE WASN'T ON RECALL. TIRE WAS FIRESTONE WILDERNESS#AT, P23575R15. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870688September 15, 2000
TIRES:TREAD/BELT
PE00 020; WAS TRAVELING ABOUT 55MPH AND HEARD A BLOWOUT NOISE BECAUSE VEHICLE STARTED SHAKING. SHE WAS ABLE TO GAIN CONTROL AND PULL OVER TO SHOULDER. THE PASSENGER REAR TIRE. TIRE WAS FIRESTONE WILDERNESS#AT, P23575R15, #DOT W2HL. CONSUMER HAD TIRE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870641September 15, 2000
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT ON A 1998, EXPLORER, P235/75R15 SIZE, DOT#: VNHL. TREAD ON THE FRONT TIRES HAVE STARTED TO SEPARATE. OWNER HAS REPLACED THE TIRES.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870571September 15, 2000
TIRES:TREAD/BELT
NOT ORIGINAL TIRES ON FORD, EXPLORER, 1998. TWO BACK TIRES WERE SHOWING TREAD SEPARATION. *AK A GOODYEAR REPRESENTATIVE INSPECTED THE TIRES AND SAW TREAD SEPARATION WITH ALL 4 FIRESTONE (P235 75 R15) TIRES, THE DOT # IS VNHL517. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870652September 15, 2000
TIRES:TREAD/BELT
PE00020; ORIGINAL EQUIPMENT ON A FORD, EXPLORER 1998, TIRE SIZE P235/75R15 , DOT W2HL. HAIRLINE CRACKS ARE VISIBLE ON ALL FOUR TIRES. TIRES NOT INCLUDED IN RECALL. *AK THE FIRESTONE DEALER OFFERED TO REPLACE THE TIRES ON A PRORATE BASIS BUT THE CUSTOMER DECLINED THE OFFER SINCE THE CUSTOMER WAS TO BE CHARGED $180. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870590September 15, 2000
TIRES:TREAD/BELT
PE00-020; HAD SEEN CRACKS ON THE FOUR SET OF TIRES WHERE SOME WERE CRACKING MORE THAN OTHERS. THIS TIME FIRESTONE DEALER COULD NOT HELP WITH THE SITUATION FORD, EXPLORER, 1998 P235/75R15, DOT, CANADA. *AK FIRESTONE GAVE 61% DISCOUNT ON THE TIRES, THE CUSTOMER FEELS THE CRACKED WILDERNESS TIRE SHOULD HAVE BEEN RECALLED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870695September 15, 2000
TIRES:TREAD/BELT
PE00-020; ORIGINAL EQUIPMENT, FIRESTONE WILDERNESS TIRES P23575R15, DOT VNHL . ALL 4 TIRES HAVE DEVELOPED CRACKS ON THE TREAD LINE. MONROE TIRES DEALER CLAIMED IT WAS THE IDENTICAL DEFECT AS THE RECALL.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554662September 14, 2000
TIRES:TREAD/BELT
FIRESTONE TIRES INVOLVED IN RECALL 00T005 EXPERIENCED TREAD SEPARATION, CONSUMER HAD A DIFFICULT TIME GETTING REPLACEMENT TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731403September 14, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS SLOWING DOWN TO MAKE A LEFT HAND TURN AT A BUSY INTERSECTION AND MY EXPLORER JUST DIED. AS I WAS LOSING CONTROL OF MY STEERING, I COASTED TO A STOP AT THE SIDE OF THE ROAD. ONLY BECAUSE OF MY 30 YEARS OF DRIVING EXPERIENCE AND CALM DEMEANOR WAS I ABLE TO AVOID A TERRIBLE CRASH. IF MY 16 YEAR OLD HAD BEEN DRIVING, IT IS FRIGHTENING TO THINK ABOUT WHAT WOULD HAVE HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731415September 14, 2000
TIRES
MY EXPLORER HAS BEEN TAKEN TO BOTH TOWN FAIR TIRE & FORD DEALER AND TOLD THE WILDERNESS AT P255/R7016 SHOW TIRE SPLITTING AND CRACKING, FORD HAS STATED THIS ON A SERVICE BILL, THEY ROTATED THE TIRES AND PUT MY SPARE ON THE FRONT...BUT NEITHER FORD OR TOWN FAIR TIRE WILL CHANGE THEM, EVEN THOUGH THEY ARE DEFECTED, BECAUSE THEY ARE NOT ON THE RECALL LIST???? EVEN THOUGH DEFECTED!( DOT NUMBER: TIRE SIZE: P25570R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731420September 14, 2000
TIRES
WHEN I PURCHASED MY VEHICLE I NOTICED UNUSUAL WEAR PATTERNS ON ALL FOUR TIRES AT 2000MILES. I TOOK IT TO THE DEALER AND THEY SAID THERE WAS NOTHING WRONG BUT ROTATED THEM ANYWAY. THE WEAR PATTERN CONTINUED AND I RETURNED AGAIN AT 6000 MILES. THEY CHECKED THE ALIGNMENT AND SAID NOTHING WAS WRONG. AT 15000 MILES THERE WAS NOTICEABLE OUTER TREAD WEAR ON ALL FOUR TIRES. WENT TO FORD AND THEY TOLD ME AGAIN, NO PROBLEM. NOW WITH 30000 MILES ON THE TIRE I HAVE SEVERE OUTER TREAD WEAR. THE ALIGNMENT HAS BEEN CHECKED BY FIVE DIFFERENT SHOPS INCLUDING FIRESTONE AND EVERTHING CHECKED OUT INCLUDING PROPER INFLATION. NOW FIRESTONE REFUSES TO HELP WITH THIS PROBLEM CITING I FAILED TO ROTATE THE TIRES EVEN WITH PROOF FROM FORD. THE OUTER TREAD WILL SOON BE OFF OF THESE TIRES JUST LIKE THE OTHERS. HOW LONG WILL IT TAKE TO GET ALL THESE POOR QUALITY TIRES OFF THE ROAD.( DOT NUMBER: W2 TIRE SIZE: P235 75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731431September 14, 2000
TIRES
OTHER COUNTRIES HAVE RECALLED WILDERNESS AT 16" TIRES FOR SAFETY CONCERNS. WHY HASN'T THE US DONE THE SAME?NO SAFETY DEFECT, INFORMATION INQUIRY. *AK( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731443September 14, 2000
TIRES
WESTBOUND ON I-10 IN MADISON COUNTY, FL WHEN RIGHT REAR TIRE DETREADS, VEHICLE STEERS INTO MEDIAN, VEHICLE ROLLS OVER, ROOF CRUSH. *AK( DOT NUMBER: W2HLIPY088 TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#731476September 14, 2000
TIRES
WE HAD A TIRE BLOW OUT. WITH ALL THE NEWS ABOUT THE FIRESTONE, I AM CONCERNED THAT THIS IS RELATED. THE FACT THAT THERE WAS NO INJURY OR ACCIDENT IS VERY LUCKY. WE WERE TOLD OUR TIRES WERENT RECALLED YET BECAUSE THEY ARE 16 INCH. I AM VERY CONCERNED, BECAUSE WE HAVE 3 OTHER TIRES THAT I DO NOT TRUST. WE TRAVEL ON A HIGHWAY AND THIS COULD HAVE BEEN SERIOUS. OUR DEALERSHIP, ALTHOUGH FRIENDLY, JUST STATES THAT ITS NOT PART OF THE RECALL. PAY FOR THE TIRE. I AM VERY DISAPPOINTED. *AK( DOT NUMBER: VNCU IPX TIRE SIZE: PZ55/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731481September 14, 2000
TIRES
VISIBLE CRACKING AROUND TREAD AND SIDEWALLS. *AK( DOT NUMBER: W2H1 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870505September 14, 2000
TIRES:TREAD/BELT
PE00 020; WAS TRAVELING ABOUT 40MPH ON A SECONDARY ROAD/ ON A SMALL CURB WITH GRAVEL, VEHICLE JUMPED AND VEERED OFF INTO ANOTHER LANE.THIS WAS CAUSED BY TIRE TREAD SEPARATION. *AK THE TIRE THAT HAD TREAD SEPARATION WAS FIRESTONE AT 16". FIRESTONE DECLINED TO REPLACE THE TIRES. THE CUSTOMER DOES NOT FEEL SAFE TRAVELING IN THE CAR. *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#870520September 14, 2000
TIRES
PE00 020; TIRES ARE SHOWING STRESS MARKS AND CRACKS ALL AROUND, AND TEARS ARE FORMING AROUND TIRE LINES. CONSUMER CONTACTED FIRESTONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870534September 14, 2000
TIRES
PE# 00020; FIRESTONE WILDERNESS AT, P235/75R15, VD. FIRESTONE DEALERSHIP LOCATED IN LAGUNA HILLS, CA, LAGUNA HILLS MALL ADVISED CONSUMER THAT REPLACEMENT TIRES WOULD BE READY IN 3 WEEKS FROM HIS CONTACT DATE. AFTER 3 WEEKS WERE UP FIRESTONE DEALER ADVISED CONSUMER THAT IS WOULD TAKE ANOTHER 6 MONTHS. *AK CONSUMER STATED TIRES HAVE BEEN REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554593September 13, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT RIGHT REAR TIRE EXPERIENCED TREAD SEPARATION AND CAUSED THE VEHICLE TO ROLLOVER DUE TO LOSS OF CONTROL, ONE PERSON WAS EJECTED FROM THE VEHICLE AND WAS KILLED, ANOTHER PERSON WAS INJURED. (ATTORNEY FOR CLIENT) *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
1

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