Ford Explorer Complaints (2022)

257 consumer complaints on file.

#11686057September 9, 2025
POWER TRAIN
The contact owns a 2022 Ford Explorer. The contact stated that while making a right turn at an undisclosed speed, there was an abnormal sound coming from the rear driveshaft. The traction control and Hill Assist warning lights were illuminated. In addition, the vehicle failed to accelerate while the accelerator pedal was depressed. Upon further inspection, the contact noticed that the rear differential axle bolt had fractured and related the failure to NHTSA Campaign: 23V675000 (Power Train); however, the VIN was not included. The vehicle was towed to a local dealer, where it was diagnosed, and determined that the rear differential cover, rear drive shaft, and left rear axle shaft needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685505September 6, 2025
AIR BAGS
The driver's side impact airbag burst open when it deployed. This deposited unreacted airbag propellant on my skin, causing a severe chemical burn. The airbag is with the vehicle and currently in the yard of a local body shop, but which will soon turned over to my insurance company. To my knowledge, no investigation has yet been conducted regarding this equipment failure. There were no warning lamp or lights lit which would indicate that there was an issue with the associated Supplement Restraint Systems. I was the driver in a collision where the side impact airbags were deployed. I was wearing my seat belt. There was no intrusion of any foreign object into the cabin of the vehicle. I was not hit on the driver's side of the vehicle. When the side impact airbag deployed it tore open the left side of the t-shirt I was wearing and deposited unreacted airbag propellants on my skin. The unreacted airbag chemicals left me with a what looked to be a minor injury but which soon developed into a very painful chemical burn the size of my fist. Over the course of the next several days, this painful burn proceeded to eat through my skin.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11683300August 26, 2025
UNKNOWN OR OTHER
Sunroof cover hanging and restricting rear view mirror
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682280August 21, 2025
UNKNOWN OR OTHER
The smell of propane/metal smell in the cabin of vehicle after longer than 1 hour of driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681550August 19, 2025
UNKNOWN OR OTHER
It has became a safety hazard on my 22 ford explorer. The sunroof cover has folded and is now drooping down into my visual area in my review mirror and I can’t see out of my rear window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678948August 7, 2025
ELECTRICAL SYSTEM
The sunroof shade always falls off from the tracks and has cost the sun shade to hang down and won't retract back ive been to the dealer about 4 times with this issue and they always say its fix but when I open the sun shade it gets stuck on the tracks and makes it hang out of place. I get so much anxiety opening my sunroof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678932August 6, 2025
UNKNOWN OR OTHER
Headliner on the retractable sun roof fell off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678845August 6, 2025
UNKNOWN OR OTHER
Sunroof shade cover won’t roll back. Never used the sunroof and the one time I want to roll open the shade cover won’t roll back. It does open but the curtain just hangs. Took it to the dealer they won’t cover it even though the car only has 41,000 at the time of malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677886August 1, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Explorer. The contact stated while driving 50 MPH, the "Service Engine Soon" message was displayed. The dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that the fuel pump sensor needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 40,677.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677769August 1, 2025
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
When i accelerate, the car jerks back and forth and stalls. ford has said the car was throwing codes but the TECH didnt feel the issue so they sent me on my way.... well fast forward to today, i am informed my car has thrown codes 4 times in the past few days and this morning i was scared to drive my car it was bad... and i have a [XXX] daughter. Our safety is my top priority and it doesnt seem to matter to anyone else INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677320July 30, 2025
AIR BAGS
The contact owns a 2022 Ford Explorer. The contact stated that the front passenger's side airbag was bulging outwards. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 83,231.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676588July 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2022 Ford Explorer. The contact’s son started the vehicle and became aware that the "Cylinder Head Temperature Overheated" message was displayed on the instrument panel while the vehicle was parked in the driveway. The vehicle was towed to the dealer, who diagnosed that the engine and engine cooling system had failed due to water leaking into the turbo. The dealer stated that the sensor failed to identify and inform the driver that the engine was running hot. The contact became aware that the failure had occurred with the previous owner of the vehicle approximately 2 - 3 years ago. The contact was informed that the engine needed to be replaced, or the turbocharger could be replaced as a temporary repair. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676271July 25, 2025
BACK OVER PREVENTION
The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was parked, the rearview became inoperable. The contact stated that the rearview camera image was blank. The vehicle was taken to the dealer, where it was diagnosed that the processing module console had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672494July 10, 2025
AIR BAGS
restrains indicator lamp warning air bag warning issue with vehicle impact sensor. this can prevent that the air bag system from deploying properly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671822July 7, 2025
VISIBILITY
I bought the car May 31th and on June 1st the moon roof shade come out of its track
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671386July 5, 2025
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The rear traffic warning did not alert timely, resulting in a fender bender in a parking lot. I have dash cam footage with audio supporting that it did not beep until it was too late.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11670710July 2, 2025
POWER TRAIN
I am writing to express my concern regarding a safety issue I have experienced with my vehicle. Specifically, there is a noticeable 3-5 second delay when shifting from Drive to Reverse. This delay not only creates confusion about whether the vehicle is in the correct gear, but also presents a potential safety hazard, as the vehicle may lurch forward when the driver intends to reverse. In addition, this gear shift delay causes the backup camera to display with a similar delay, reducing visibility and reaction time when maneuvering in reverse. This compromises the camera's effectiveness and the driver's ability to safely back up. I brought this issue to a Ford dealership, but I was told that there was nothing they could do about it. I find this response unsatisfactory, especially considering the safety implications. I would appreciate it if this issue could be further investigated and properly addressed. Thank you for your attention to this matter. I look forward to your response and a resolution to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670581July 1, 2025
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2022 Ford Explorer. The contact stated that upon starting the vehicle, the check engine warning light illuminated and remained illuminated. Additionally, there was an abnormal rattling sound coming from the front end of the vehicle, and there was an abnormal gasoline odor inside the cabin of the vehicle. The vehicle was taken to a local independent mechanic to be diagnosed, and the contact was informed that the catalytic converter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,378.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670499July 1, 2025
UNKNOWN OR OTHER
First Drivers window not working properly wont always go back up. Took to ford service and told needed a software update at my expense. I have a problem paying for an update that affects my car from working properly. This should be automatic if there are bugs to work out Second Significant air coming from back passenger window. Not under warranty as it is seal. Window very rarely used I have extended warranty however nothing covered. Glad I spent $3500 for that!! Third The plastic clips that hold the undercarriage in place break frequently. I have replaced several times both on my Explorer as well as husbands escape. Again I have to pay for this even though service guys tell me it won’t last because it’s plastic. Seems like ford could find something else to make these clips out of. I put a lot of highway miles on so rain and snow on roads create these clips to break often. The noise it makes when they r broken is ridiculous to go along with the air from the back window I have owned 3 explorers never experienced any window or software updates with previous explorers. $300 to update software and a quote for $80 for clips and $1000 for passenger window - Ford tells me it’s my problem. My concern is ford hold control over the software so they can create these updates whenever and if I want my car to run and use the windows my hands are tied. There is no charge from Verizon to update my cell phone all the time for updates and such but I’m expected to pay for ford updates. I’m not ok with this and will be looking at other options for future vehicle. They all have their issues but customer service goes along well in acknowledging the problems Google window problems and wind noise and updates clearly noted
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664232June 1, 2025
POWER TRAIN, SUSPENSION
2022 Ford Explorer Limited issues: 49K miles, when putting the vehicle in reverse and press gas it does not engage, it rolls and takes a few seconds before it engages. Powertrain Failure/Malfunction causes vehicle to bog down, low power, and vibration in rear. Once you turn vehicle off the error goes away only to come up again around 75 mph. Vibration also occurs at 30-40 mph and again at 60-70 mph, rear captains seats shake and passenger can feel in front seat. Dealer is aware, this is the 3rd time in 1 month it’s done this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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