Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#555143September 21, 2000
TIRES:TREAD/BELT
THE FRONT FIRESTONE TIRES WERE COMPLETELY WORN ON THE INSIDE AND THE STEEL BELTS WERE VISIBLE, THE TREAD WAS SEPARATING FROM THE TIRE, CONSUMER REPLACED ALL FOUR TIRES AND REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555069September 21, 2000
TIRES:TREAD/BELT
CONSUMER REPLACED HIS FIRESTONE WILDERNESS AT TIRES PRIOR TO RECALL NOTICE BECAUSE OF THE VIBRATION THEY WERE CAUSING ON THE VEHICLE, ONCE THE NOTICE WAS RECIEVED CONSUMER FOUND OUT HIS TIRES WERE NOT INCLUDED DUE TO THE DOT#, CONSUMER BELIEVES HE SHOULD BE REIMBURSED BECAUSE THE TIRES WERE DEFECTIVE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732098September 21, 2000
TIRES
I BOUGHT REPLACEMENT WILDERNESS TIRES FOR MY EXPLORER LAST OCTOBER. THIS PAST AUGUST TWO WENT BAD. ONE BLEW GOING 55 MPH. NOBODY WAS HURT BUT I REPLACED THEM ALL. FOUR TIRES WERE NOT THE ONES MADE ON DECANTOR ILL BUT THE SPARE WAS. THE ORIGINAL TIRES WERE THE RECALL. I AM WONDERING IF THE ONES MADE "NOT AT THE ILL" PLANT ARE BAD AS WELL. MINE CERTAINLY ARE NOT RIGHT. I HAVE THEM SAVED IF YOU WOULD LIKE TO INSPECT THEM.( DOT NUMBER: NOT RECALL TIRE SIZE: RECALL )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732119September 21, 2000
TIRES:TREAD/BELT
I WAS CONCERNED ABOUT THE TIRES ON MY EXPLORER AND HAD THEM CHECKED AT THE DEALER. I WAS TOLD TO REPLACE IMMEDIATELY AS THE TREADS WERE SEPARATING. I RECENTLY REPLACED THE TIRES WITH COOPER TIRES AT A COST OF $80.00 PER TIRE. I AM TOLD THAT I DO NOT FIT UNDER THE RECALL, HOWEVER, I FEEL SOMEONE SHOULD BE AWARE THAT THERE ARE POTENTIAL PROBLEMS WITH THE 70R16'S. IF POSSIBLE, I WOULD LIKE TO BE INCLUDED UNDER THE CUSTOMER SATISFACTION PROGRAM FOR THE REIMBURSEMENT OF UP TO $100.00 PER TIRE. I WOULD NOT HAVE THEM REPLACED IF I WASN'T TOLD THAT THEY WERE DANGEROUS TO BE DRIVING ON. I HAVE THE TIRES IN MY POSSESSION. THANK YOU FOR YOUR RESPONSE.( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732122September 21, 2000
TIRES:TREAD/BELT
I DID NOT FOLLOW FORD'S RECOMMENDED INFLATION PRESSURE BUT KEPT THESE TIRES INFLATED TO 30PSIG AS FIRESTONE IS NOW RECOMMENDING AND TWO OF THE ORIGINAL TIRES FAILED WITH TREAD SEPARATION ANYWAY.( DOT NUMBER: TIRE SIZE: 15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732170September 21, 2000
ENGINE AND ENGINE COOLING:ENGINE
TIMING CHAIN ACCESORIES ARE MADE OF A POOR MATERIAL CAUSING IT TO BREAK . WHATS WORRY ALL THE COSTUMER IS THAT THE PEOPLE THE HAVE DOES NOT KNOW HOW TO DEAL WITH THIS SITUATION IN TIME(WARRATY TIME) MAKING THIS PROBLEM PROLONG SO MUCH THAT THE COSTUMERS HAVE TO DEAL WITH THE PROBLEM AND IT COST HAVING THE SITUATION DURING THE WARRANTY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871184September 21, 2000
TIRES:TREAD/BELT
PE00 020; TOOK HIS VEHICLE TO FORD DEALERSHIP FOR CHECK UP. MECHANIC TOLD HIM THAT TIRES WILL PERFORM WITH LESS INFLATION OF TIRE FOR BETTER PERFORMANCE. THERE ARE STRESS MARKS ALL FOUR TIRES HAVE MARKINGS. FIRESTONE, WILDERNESS#AT, P2357515. HE HAS CONTACTED FIRESTONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871174September 21, 2000
TIRES:TREAD/BELT
PE00020, ORIGINAL, TIRE SIZE P23575R15, REAR DRIVER'S TIRE TREAD SEPARATED AND CAUSED MAJOR DAMAGE TO WHEEL WELL AND RIM. *AK FIRESTONE WILDERNESS AT TIRES, DOT W2HLIPV. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555054September 20, 2000
TIRES:TREAD/BELT
CONSUMER FIRESTONE WILDERNESS (P235/75R15) TIRES ARE NOT UNDER RECALL NOTICE BUT CONSUMER EXPERIENCED TREAD SEPARATION ON THREE OF THE FOUR TIRES ONE OF WHICH EXPERIENCED A BLOWOUT RESULTING IN DAMAGE TO THE VEHICLE, CONSUMER REPLACED ALL FOUR TIRES AND REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554882September 20, 2000
TIRES
ALL FOUR ORIGINAL EQUIPMENT FIRESTONE WILDERNESS TIRES (P235/75R15) ARE CRACKING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731980September 20, 2000
TIRES:TREAD/BELT
ALL 4 TIRES ARE FAILING DUE TO TREAD SEPARATION. THEY HAVE A SINGLE, CONTINUOUS TREAD SEPARATION CRACK LOCATED WHERE THE TREAD MEETS BOTH THE INNER AND OUTER TIRE SIDEWALLS. *AK( DOT NUMBER: VNHLIPY097 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731987September 20, 2000
TIRES:TREAD/BELT
MY WIFE WAS DRIVING DOWN THE INTERSTATE BACK IN APRIL AND SHE HAD A CATASTROPHIC FAILURE OF THE RIGHT REAR TIRE ON A WILDERNESS AT. THE DEALER SAYS IT IS A W2 TIRE THOUGH I HAVE NOT VISUALLY VERIFIED IT. THE TIRE WAS REPLACED. NO ADDITIONAL DAMAGE OCCURED AT THE TIME, THOUGH IT WAS VERY SCARRY FOR MY WIFE. DIDN'T THINK ANYTHING ABOUT IT UNTIL ALL THE CURRENT TALK AND SHE REMINDED ME OF THE PROBLEM. NOW SCARRED TO DRIVE THE EXPLORER EVEN THOUGH THESE TIRES ARE SUPPOSED TO BE OK. WE HAVE HAD ONE FAILURE. *AK( DOT NUMBER: W2 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731993September 20, 2000
TIRES
TIRE FAILURE NOTED AT INSPECTION OF VEHICLE, FRONT DRIVERS SIDE. TIRES WERE CHECKED BY DEALER AND NOT INCLUDED IN RECALL. MECHANIC NOTED TIRE WAS THREADING, NOT SAFE TO DRIVE WITH, AND INSTALLED SPARE. CONSEQUENTLY WITH TWO SMALL CHILDREN ALWAYS IN THE CAR, I DO NOT FEEL SAFE WITH THESE TIRES AND WILL HAVE TO PURCHASE ALL NEW. I DO NOT FEEL CONFIDENT THAT THE FIRESTONE WILDERNESS TIRE RECALL HAS BEEN SUFFICIENT AND THANK GOD THAT I WAS NOT DRIVING WHEN THIS TIRE WENT BAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732001September 20, 2000
TIRES:TREAD/BELT
THE TIRE WHICH IS NOT ONE OF THE WIDERNESS AT TIRES CURRENTLY UNDER THE RECALL PROGRAM, HAS TREAD SEPERATING FROM THE TIRE BODY. I DOSCIVERED THIS VIA VISUAL INSPECTION. LUCKILY THIS WAS JUST PRIOR TO MY SON DRIVING 300 MILES BACK TO SCHOOL. WE REPLACED THE TIRES WITH ANOTHER BRAND. BOTH FORD AND FIRESTONE HAVE BEEN NOTIFIED BUT NEITHER HAVE INDICATED ANY ACTION WILL BE TAKEN.( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732053September 20, 2000
TIRES:TREAD/BELT
COMPLETE TREAD SEPERATION/SHREDDED WITH DEALER DOCUMENTATION ALSO I PRESENTLY SEE EVIDENCE OF ANOTHER STARTING TO SEPERATE ALSO WITH THE NUMBER DOT W2HL. *AK( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871117September 20, 2000
TIRES:TREAD/BELT
PE00 020 ; CONSUMER HAD VEHICLE PARKED AND EXAMINED TIRES, AND ALL FOUR TIRES WERE SHOWING SIGNS OF CRACKING AND STRESS MARKS. TIRES WERE FROM THE #DOT VNHL1PYO57. THERE WERE NO INJURIES REPORTED.*AK FOUR TIRES CRACKED AT PERIMETER NEAR OUTSIDE EDGE OF THE TREAD. THE TIRES WERE MANUFACTURED IN TORONTO, CANADA. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871051September 20, 2000
TIRES
PE00-020 ; TIRE SIZE P23570R16, DOT W2CU. ALL 4 TIRES HAVE SEPARATED , 2 OF THEM HAVE STARTED WITH HAIRLINE CRACKS ,AND THE OTHER 2 COMPLETELY SEPARATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870991September 20, 2000
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT ON FORD, EXPLORER, 1997 TIRE SIZE P25570R16, DOTW2CU1PX. TREAD IS SEPARATING FROM OUTSIDE ON ALL FOUR TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871015September 20, 2000
TIRES
ORIGINAL TIRES ON A FORD, EXPLORER, 1997, P23575R15, DOT W2HL. ALL 4 TIRES ON VEHICLE ARE WEARING FASTER THAN NORMAL. CONSUMER FEELS ITS A DESIGN PROBLEM, AND HAS NOTHING TO DO WITH WHERE THEY WERE MADE. *AK THE CUSTOMER HAD TIRES ROTATED EVERY 3000 MILES. CUSTOMER HAD ALL 4 TIRES REPLACED . *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870998September 20, 2000
TIRES:TREAD/BELT
TREAD HAD STARTED SEPARATING ON REAR DRIVER'S SIDE, CAUSING EXCESSIVE VIBRATION TIRES HAVE BEEN REPLACED WITH ANOTHER BRAND, CONSUMER STATED VIBRATION IS NO LONGER IN VEHICLE. *AK TIRES WERE FIRESTONE WILDERNESS AT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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