Ford Explorer Complaints (2002)

3,572 consumer complaints on file.

#10320039March 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I WAS IN THE HIGHWAY THE TRANSMISSION IN THE FORD EXPLORER 2002 BEGIN TO SLIPPED IN THE MIDDLE OF THE HIGHWAY, WAS A DANGER SITUATION BUT WHEN I PUT MANUALLY THE CHANGE TO THE 3RD GEAR , START TO RUN AGAIN AND SPEED UP. THEN THE O/D LIGHT BEGIN BLINKING, AND THE TRANSMISSION CONTINUE WITH CONSTANT SLIP ALL THE WAY. THE TRANSMISSION IS BROKEN AND I NEED A REPLACEMENT. WHEN I LOOK UP IN THE INTERNET FOR THIS PARTICULAR SITUATION FIND A LOT OF NARRATIVE WITH THE SAME ISSUE. THE FORD EXPLORER 2002 ONLY HAVE 92,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319554March 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE 2002 FORD EXPLORER TRANSMISSION HAS WELL DOCUMENTED ISSUES. THESE COMPLAINTS ARE ALL OVER THE INTERNET. THE TRANSMISSION FAILS IN AS LITTLE AS 23,000 MILES AND NEEDS A COMPLETE RE-BUILD. I HAVE SPENT OVER $5000.00 IN REPAIRS AND EXTENDED WARRANTY SERVICE ON THIS TRANSMISSION ALONE. FORD WON'T DO ANYTHING TO HELP THE CONSUMER. WHAT CAN THIS AGENCY DO TO HELP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319387March 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY SON OWNS A 2002 FORD EXPLORER. LAST YEAR HIS TRANSMISSION BEGAN EXPERIENCING PROBLEMS WHERE THE OVERDRIVE LIGHT STARTED BLINKING, IT WAS SHIFTING VERY HARD AND SOMETIMES IT WOULD EVEN JUST GO INTO NEUTRAL OUT OF THE BLUE. I TOOK IT TO THE LOCAL FORD DEALERSHIP WHERE THEIR TRANSMISSION TECHNICIAN TOLD ME IT WAS EASY TO DIAGNOSE BECAUSE IT WAS A VERY COMMON PROBLEM, SO I WAS FORCED TO REPLACE THE TRANSMISSION IN THE FALL OF 2009 WITH A USED ONE THAT I FOUND AT A RECYCLING CENTER. LAST MONTH MY SON WAS LEAVING THE DRIVEWAY OF A FRIENDS HOUSE AND THE REPLACEMENT TRANSMISSION BEGIN DOING THE SAME THING AS THE FIRST ONE BUT ONLY THIS TIME IT MADE A LOUD BANG AND STOPPED MOVING. MY SON GOT OUT OF THE TRUCK TO FIND THAT THE TRANSMISSION EXPLODED AND ALL THE FLUID LEAKED ONTO HIS FRIENDS DRIVEWAY. I HAVE FOUND THROUGH RESEARCHING ON THE INTERNET THAT MANY PEOPLE ARE HAVING THE SAME IDENTICAL PROBLEM, SO MY QUESTIONS IS, WHAT IS IT GOING TO TAKE TO MAKE FORD ADMIT THAT THE TRANSMISSION IS DEFECTIVE? MY SONS TRUCK ONLY HAS 103,000 MILES ON IT AND IT WILL BE ON ITS THIRD TRANSMISSION! THIS IS BECOMING WAY TO OBVIOUS, HE COULD HAVE BEEN HURT OR KILLED IF THIS HAD HAPPENED ON THE INTERSTATE NOT TO MENTION THE ENVIRONMENTAL IMPACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319402March 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER DRIVING OFF THE LOT WITH MY CAR THE O/D LIGHTS START BLINKING AND CHECK TRANSMISSION LIGHT COME ON SO I TURN AROUND AND GO BACK TO THE DEALERSHIP THEY CHECK AND SAY OH ITS PROBABLY JUST THE TRANS FLUID NEEDS REFILLED...SO THIS WAS ONE MARCH SECOND HERE IT IS MARCH 13TH AND I'M WITHOUT A CAR BECAUSE ON THE FIFTH THE CAR WOULD DRIVE SO WEIRD NOW GUESS WHAT LIKE ALL FORD OWNERS OF THIS YR ITS TRANSMISSION IS GONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319207March 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
- FORD TSB # 06-4-4 (BINDING DURING TURNING); SOLUTION IS LIMITED SLIP CLUTCH PACK REPLACEMENT - FORD TSB # 05-23-3 (REAR DIFF. HUM); SOLUTION IS AXLE REPAIR KIT - FORD TSB # 4-24-17 (5R55W TRANSMISSION - NO 3RD GEAR OR SLIPPING 2-3 SHIFT); SOLUTION IS REPLACEMENT OF INTERMEDIATE CLUTCH BANDS - CHRONIC O/D LIGHT BLINKING WITH DTC P0755 (PRESSURE CONTROL SOLENOID B CIRCUIT MALFUNCTION) THIS IS JUST THE LIST OF ISSUES I DON'T HAVE THE CAPABILITY TO PROPERLY TROUBLESHOOT. I HAVE DONE A LOT OF OTHER WORK ALREADY MYSELF WHICH I WON'T MENTION. FORD IS AWARE OF THESE PROBLEMS WITH MANY 02' EXPLORER'S AS I HAVE READ. IN MY OPINION, THESE PROBLEMS SHOULD BE CORRECTED AT NO CHARGE TO THE OWNER AS THESE PROBLEMS ARE NOT ISOLATED CASES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319334March 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSIONS OF THE 2002 FORD EXPLORER SEEMS TO HAVE NUMEROUS ISSUES. I HAVE HAD MY TRANSMISSION FIXED TWICE, BUT THERE ARE NUMEROUS REPORTS ON-LINE WITH THE SAME ISSUES. I HAVE ADDRESSED WITH FORD, BUT THEY DO NOT SEE IT AS A SAFETY ISSUE. WHEN A VEHICLE DOES NOT SHIFT INTO GEAR AS YOU PULL INTO A ROADWAY, IT IS VERY MUCH A SAFETY ISSUE. I WOULD JUST LIKE YOUR OFFICE TO REVIEW THESE ISSUES AS A SAFETY CONCERN. PLEASE READ THE ON-LINE POSTINGS OF PEOPLE THAT OWN THESE VEHICLES. THANK YOU FOR YOUR CONSIDERATION IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318789March 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANS STARTED SLIPPING,OD LIGHT STARTED BLINKING, CHECK ENGINE LIGHT ON,WENT TO DEALER STATED THAT NEED NEW TRANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318798March 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 FORD EXPLORER. TRANSMISSION OD LIGHT FLICKERING, WILL NOT SHIFT. HAD BEEN REBUILT ONCE AND HAD NOT HAD IT 3 MONTH AND DOING IT AGAIN. WILL NOT PURCHASE ANOTHER FORD VEHICLE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319739March 11, 2010
STEERING
VEHICLE WAS WESTBOUND ON OHIO TURNPIKE WHEN THE DRIVER LOST CONTROL AND THE VEHICLE LEFT THE ROADWAY, STRUCK A SIGN AND CAME TO A REST IN THE GORE*CW LETTER UPDATED 03/18/10 *BF OHIO TRAFFIC CRASH REPORT # 10-0076-89. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10318990March 11, 2010
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHEN THE CONTACT ATTEMPTED TO CLOSE THE REAR LIFT GATE DOOR, THE GLASS FELL OUT OF THE DOOR FRAME, AND SHATTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE REAR GLASS ASSEMBLY REQUIRED REPLACEMENT. THE VEHICLE HAD A PRIOR RECALL REPAIR PERFORMED UNDER THE NHTSA CAMPAIGN ID NUMBER 01I010000 (VISIBILITY: GLASS, SIDE/REAR). THE FAILURE RECURRED DUE TO THE INSUFFICIENT REMEDY REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319076March 11, 2010
SUSPENSION:FRONT:WHEEL BEARING
2002 FORD EXPLORER. WHEELS NEARLY FELL OFF DUE TO FAULTY WHEEL BEARINGS. NEEDED REPLACED AT ONLY 70,000 MILES. A RECALL IS NEEDED FOR PUBLIC SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319083March 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
LIKE MANY OTHERS BEFORE ME THE O/D OFF LIGHT STARTED BLINKING, I ALSO CHECKED THE MANUAL WHAT DO MY EYES SEE BLINKING O/D TAKE IN FOR SERVICE==YEA GUESS WHAT? NEEDS A NEW TRANSMISSION. I STILL OWE $7900 ON THIS VEHICLE. COST OF JASPER TRANSMISSION $3550. DON'T KNOW BOUT REBUILD VS REBUILT BUT HAVE TO GO WITH BEST WARRANTY SINCE NOW I WILL HAVE SO MUCH INVESTED IN THIS THAT I WILL HAVE TO DRIVE IT UNTIL THE WHEELS FALL OFF AS WILL NOT BE ABLE TO AFFORD TO GET RID OF THE PIECE OF TRASH VEHICLE IT HAS TURNED OUT TO BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319091March 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
OVERDRIVE LIGHT TURNED ON AND NOW TROUBLE SHIFTING FROM 1ST TO 2ND GEAR. CAR DID THIS 25,000 MILES AGO BUT ADJUSTED ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318598March 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION O/D LIGHT STARTED COMING ON AND BLINKING PERIODICALLY WITH HARD SHIFTING OR SLIPPING AND CAR LURCHING FORWARD BEFORE SHIFTING. O/D STOPS WORKING AFTER O/D LIGHT STARTS BLINKING. HAD TRANSMISSION SOLENOIDS ADJUSTED LAST YEAR BUT ONLY HELPED SLIGHTLY THEN BACK TO SLIPPING AGAIN. ONLY HAVE 88,000 MILES ON VEHICLE WITH GOOD CARE AND NO TOWING EVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318071March 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
NO EVENT LED TO THE FAILURE THE COLUMN MOUNTED SHIFT LEVER BROKE OFF WHEN SHIFTING INTO REVERSE FROM PARK, OCCURRED ONCE CAR CANNOT BE OPERATED WITHOUT SHIFT LEVER. NO REPLACEMENT PART AVAILABLE WITHOUT REPLACING THE ENTIRE STEERING COLUMN ASSEMBLY. THE PART THAT BROKE IS EASILY SERVICEABLE AND COULD BE REPLACE IF SOLD SEPARATELY FROM THE COLUMN ASSEMBLY COLUMN ASSEMBLY IS $1400 FOR PART ONLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317785March 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION HARD SHUDDERING BETWEEN 50-70 MPH WITH O/D OFF LIGHT BLINKING. EXACTLY THE SAME AS THE MORE THAN 2000 OTHER COMPLAINTS ON THIS SAME VEHICLE. TOOK IT TO FORD DEALER WHO CHARGED ME $250 TO TELL ME THAT THEY COULD ONLY REPRODUCE THE PROBLEM ONCE, BUT WHEN IT HAPPENED IT WAS HEAVY. DESPITE THAT THEY SAID NOTHING WAS WRONG BECAUSE THEY COULD NOT REPRODUCE THE PROBLEM AGAIN. I DROVE IT 2 MORE MONTHS UNTIL THE SHUTTERING WAS VERY BAD AND ALSO GOT THE CHECK ENGINE LIGHT WITH CODES P0775 AND P0735. NOW THEY WANT TO REPLACE MY TRANSMISSION FOR $4100. THIS DEFECT LEADS TO A VERY DANGEROUS SITUATION AS IT HAPPENS AT HIGH SPEEDS AND CAUSES THE DRIVER TO BELIEVE THEY MAY HAVE HIT SOMETHING AND POSSIBLY SWERVE OFF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317825March 8, 2010
STEERING
I AM ASKING YOU CONSIDER AN INVESTIGATION FOR THE 2002 FORD EXPLORER XLT STEERING COLUMN. MINE BROKE AND RATHER EASILY AND IT COST ME $1,400.00 TO FIX. FORD TOLD ME THERE WAS NO RECALL ON THIS TO MY SURPRISE. AFTER DOING MY OWN ONLINE RESEARCH, I SEE 45+ OTHER FOLKS HAD SIMILAR OR SAME ISSUES AS I DID. SEE THE LINK: HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/STEERING/GEAR_SHIFT_BROKE_OFF.SHTML PLEASE GIVE THIS THE ATTENTION IT SO DESIRES. I CALLED FORD YESTERDAY 2/19/10 AND THEY BASICALLY SAID, WE ARE DOING NOTHING UNLESS YOU FOLKS WHO WORK WITH THEM CONSIDER THIS A RECALL SITUATION. PLEASE LET ME HEAR FROM YOU. LEN PACE THE FAILURE MILEAGE WAS 130,000....MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317886March 8, 2010
POWER TRAIN:MANUAL TRANSMISSION
WE JUST PURCHASED A 2002 FORD EXPLORER. WE PICKED UP THE VEHICLE ON MARCH 3, 2010. THE CAR DROVE FINE THE FIRST 2 DAYS. ON THE THIRD DAY THE O/D LIGHT STARTING BLINKING AND THE CAR SKIPPED A GEAR. WE HEARD A LARGE CLUNK AND THE CAR KEEP SKIPPING. AFTER THAT THE SERVICE ENGINE LIGHT CAME ON. WE TOOK IT TO TWO TRANSMISSION SHOPS TODAY AND THEY DIAGNOSED IT AS THE VEHICLE DOES NOT HAVE A THIRD GEAR. WE RECEIVED ESTIMATES OF $2600 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317511March 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
O/D LIGHT BLINKS ALL THE TIME. TRANSMISSION SLIPS AND CLANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317352March 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2002 FORD EXPLORER WHILE I WAS COMING HOME THE OD LIGHT CAME ON AND THE CHECK TRANS. CAME ON. THERE WAS NO PROBLEM LEADING UP TO THIS IT JUST HAPPENED. SO TAKE IT TO THE FORD PLACE AND THEY SAY NEEDS NEW TRANSMISSION. I STILL OWE 3,000 ON IT THAT IS ALSO THE PRICE OF THE NEW TRANS. THE TRANS. HAS NEVER USED ANY FLUID . I NEED HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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