Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#555191September 25, 2000
TIRES:TREAD/BELT
CONSUMERS FIRESTONE WILDERNESS TIRES (P235/75R15 SERIAL W2HL) ARE NOT INCLUDED IN RECALL 00T-005 BUT ARE SHOWING THE SYMPTOMS OF THE RECALL, DEALER REFUSES TO REPLACE THEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555114September 25, 2000
TIRES
DEALER SOLD CONSUMER A VEHICLE WITH DRYROTTED TIRES WHICH WERE CRACKING BADLY, DEALER STATED THAT SINCE THEY WERE NOT ON RECALL THEY WOULDN'T REPLACE THEM (FIRESTONE WILDERNESS AT P235/75R15 W2HL). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555089September 25, 2000
TIRES
THE VEHICLE SUSTAINED RIGHT REAR TIRE FAILURE AND THE DRIVER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE, THE VEHICLE ENTERED THE MEDIAN AND ROLLED OVER MULTIPLE TIMES, EJECTING THE VICTIM WHO DIED ON THE SCENE (FIRESTONE ATX TIRE SIZE P235/75R15). NLM
Crash:
No
Fire:
No
Injuries:
4
Deaths:
1
#555116September 25, 2000
TIRES:TREAD/BELT
DRIVER EXPERIENCED BRIEF VIBRATION, TIRE TREAD SEPARATED AND WRAPPED AROUND AXLE CAUSING IT TO BREAK, VEHICLE ROLLED OVER 5 TIME, FRONT AND RIGHT REAR PASSENGER KILLED ON IMPACT, DRIVER SUSTAINED MAJOR INJURIES (1 MOS. HOSPITAL STAY), ONE PERSOND HAD MINOR INJURIES (BRUISING-SCRAPING), ONE PERSON HAD LACERATIONS AND NECK INJURY (FIRESTONE FIREHAWK SIZE 10.5X33.15). NLM
Crash:
No
Fire:
No
Injuries:
3
Deaths:
2
#732403September 25, 2000
TIRES
I TOOK MY EXPLORER IN TO HAVE THE TIRES CHECKED. I WAS TOLD THEY WERE NOT INCLUDED IN THE RECALL BUT THAT THEY WERE FALLING APART AND NEEDED REPLACEMENT. I AM UNABLE TO AFFORD NEW TIRES RIGHT NOW SO I AM FORCED TO DRIVE ON DANGEROUS TIRES. CAN YOU HELP ME?*AK( DOT NUMBER: TIRE SIZE: P235 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732486September 25, 2000
TIRES
I WAS INFORMED TODAY THAT I HAVE WILDERNESS AT TIRES DOT CODE VD AND W2, BUT THE TREAD ON ALL 4 OF MY TIRES IS BAD. I HAVE 35000 MILES ON THESE TIRES AND WAS TOLD THEY SHOULD BE GOOD FOR 60000 MILES. I AM TO TAKE MY VEHICLE TO A FIRESTONE DEALER TOMORROW FOR THEM TO DETERMINE IF THESE TIRES ARE DEFECTIVE. SEEMS TO ME THERE IS SOMETHING WRONG WITH THESE TIRES, AND IT DOESN'T MATTER WHICH PLANT THEY WERE MADE IN. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732446September 25, 2000
TIRES
AT THE TIME OF INCIDENT THE TEMPERATURE WAS ABOUT 80 DEGREES. THIS HAPPENED ON I-66 WEST WHEN THE VEHICLE CAME TO A COMPLETE STOP I CHECKED THE TIRE AND THE TREAD COMPLETELY CAME OFF OF THE RIM. I CALLED #77 FOR ROAD ASSISTANCE. THE TIRE HAS BEEN DIPOSED OF I HAD NO KNOWN KNOWLEDGE OF ANY DEFECTS WITH THE TIRES UNTIL AFTER THE FACT. *AK( DOT NUMBER: W2HL1PY )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871456September 25, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING 55MPH ON HIGHWAY AND HEARD A CRANKING NOISE. VEHICLE FELT LIKE IT WAS GOIMG TO TIP OVER. DEALERSHIP WAS AWARE OF THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#871475September 25, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER HAS FIRESTONE, WILDERNESS#AT, P2357515,#DOT PLAN WAS VD. CONSUMER IS CONCERNED ABOUT A REIMBURSEMNT $448.75. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871457September 25, 2000
TIRES:TREAD/BELT
PE00-020 CONSUMER HAS FOUND CRACK ON THE GROVE OF THE TIRE WHERE HAD TAKEN TO FIRESTONE DEALER, BUT TIRES WERE NOT INCLUDED ON THE RECALL BY DOT INFORMATION.FORD, EXPLORER, 1997, P235/75 R15, DOT VN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871415September 25, 2000
TIRES:TREAD/BELT
PE00-020;ORIGINAL EQUIPMENT FORD, EXPLORER, 1997 TIRE SIZE P235/75R15, DOT W2HL WITH 45,000 MILES. CONSUMER EXPERIENCED RIGHT REAR TIRE TREAD SEPARATION, RESULTING IN BLOWOUT WHILE DRIVING AT APPROXIMATELY 60-65 MPH . CONSUMER WAS ABLE TO PULL TO SIDE WITHOUT ANY INCIDENT. CONSUMER FELT A SLIGHT VIBRATION AND A THUMP NOISE POSSIBLY A MINUTE BEFORE THE BLOWOUT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#871406September 25, 2000
TIRES:TREAD/BELT
P235/75R15 DOT#: VNHL1PY097. TREAD ON ALL FOUR TIRES HAS SEPARATED ON THE INSIDE AND OUTSIDE SIDEWALL. *AK THE TIRES WERE NOT ON RECALL. FORD ACKNOWLEDGED ONLY THAT TIRES ARE BAD BUT SAYS THAT THE PROBLEM WAS FIRESTONE'S. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871355September 24, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WAS DRIVING APPROXIMATELY 20MPH THROUGH A CONSTRUCTION ZONE. APPLIED BRAKES (ABS), AND BRAKE PEDAL WENT TO THE FLOOR. VEHICLE FAILED TO STOP. REARENDED ANOTHER VEHICLE. AIR BAGS DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#555156September 22, 2000
TIRES:TREAD/BELT
CONSUMERS FIRESTONE WILDERNESS AT (P235/75R15 DOT VDHL) TIRES WERE DETERIOARTING ON THE SIDES NEAR THE TREAD AND CONSUMER REPLACED THEM PRIOR TO RECALL NOTICE, CONSUMER COMPLAINED ABOUT THE NOISE THE TIRES MADE AND STEERING WHEN BRAKING, AFTER CONSUMER REPLACED THE TIRE THE PROBLEM STOPPED, CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732223September 22, 2000
TIRES
WHILE DRIVING THE TIRES FAILED TO PERFORM AND MADE THE CAR SLIP INTO DITCH. I HAD TO GET IT PULLED OUT AND I HAD IT LOOKED AT THE FORD DEALER. THE DEALER AND FIRESTONE RECOMMENDED TO ME THAT THEY WOULD REPLACE THE TIRES FREE OF CHARGE SO THE CAR WILL NOT DO IT AGAIN. IT IS NOW SEPTEMBER 22, 2000 AND I HAVE NOT HEARD THEM GIVING THE TIRES AS THE SAID THEY WOULD. I RECEIVED A LETTER FROM BRIDGESTONE/FIRESTONE RECALLING MY WILDERNESS AT TIRES. PLEASE HELP ME BECAUSE I COULD HAVE BEEN KILLED LIKE THE OTHER ACCIDENTS. I FEEL BRIDGESTONE/FIRESTONE IS CHEATING AND LYING TO US. CONGRESS SUPPORTS MY REQUEST. THANK YOU. CHHABI( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#871260September 22, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: WHILE DRIVNG 55 MPH TREAD ON THE REAR DRIVER'S SIDE TIRE CAMEAPART. TIRE WAS A FIRESTONE WILDERNESS, AT. TIRE SIZE P23575R15, DOT # VN. ORIGINAL TIRE EQUIPMENT. FIRESTONE WAS CONTACTED ABOUT THE TIRE. OWNER REPLACED ALL FOUR TIRES WITH ANOTHER BRAND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871297September 22, 2000
TIRES:TREAD/BELT
PE00020, TIRE TREAD SEPARATION: ALL FOUR HAVE SIGNS OF TREAD SEPARATION. TIRES HAVE CRACKS THAT GO ALL THE AROUND THE TIRE, JUST DOWN FROM THE BELTS. TIRES ARE WILDERNESS AT, P23575R15, DOT # VN. ORIGINAL TIRE EQUIPMENT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871306September 22, 2000
TIRES
PE00 020; CONSUMER WAS TRAVELING 35-40MPH ON HIGHWAY AND HEARD A NOISE, FRONT PASSENGER'S FIRESTONE WILDERNESS AT TIRE P235/75R15 HAD POPPED OUT. SHE WAS ABLE TO PULL OVER. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871293September 22, 2000
TIRES:TREAD/BELT
PE00020; FIRESTONE, WILDERNESS AT ORIGINAL MANUFACTURER'S EQUIPMENT ON A 1997, FORD, EXPLORER, TIRE SIZE P23575R15, DOTW2HL. TREAD SEPARATED FROM THE TIRES. *AK THE DEALER REPLACED THE FAILED TIRE (WILDERNESS) AT NO COST TO THE CUSTOMER. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871257September 22, 2000
TIRES:SIDEWALL
FIRESTONE WILDERNESS AT TIRES P235/75R15 DOT VNHL EXPERIENCING CRACK ON SIDEWALL AT THE BASE OF THE TREAD, TIRE HAVE BEEN ROTATED EVERY 4000 MILES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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