Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#730190September 5, 2000
TIRES:TREAD/BELT
I WOULD LIKE JUST TO SAY THAT ON INTERSTATE I 15 IN CALIFORNIA, THAT BETWEEN BARSTOW AND BAKER, THERE ARE ALOT OF TIRE TREADS ALONG SIDE THE ROAD, AND I THOUGH MAYBE THIS COULD BE SOME SORT OF HELP IN INVESTIAGING THE FIRESTONE TIRES. JUST A THOUGH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730241September 5, 2000
TIRES
WE WERE DRIVING ALONG THE ROAD AND THEN THE BACK TIRE JUST BLEW OUT WE DID NOT HIT ANYTHING AND IT WAS BLOWN OUT THE SIDE LIKE IT HAD BEEN SHOT AT. THIS HAPPENED IN JULY 2000 WE CALLED OUR DEALER AND HE SAID IT WAS NOT UNDER WARRANTYSO WE BRANG IT TO A TIRE SHOP IN LINDSTROM AND HAD A NEW ONE PUT ON.OF COURSE WE DID NOT SAVE IT AT THE TIME IT WAS DESTROYED. SHOULD I BE CONCERNED WITH THE OTHER TIRES NOW AND CAN WE BE REIMBERSED FOR THE ONE WE LOST ? ACCORDING TO MY RECALL NOTICE MY TIRES ARE NOT COVERED IN THE RECALL BUT EVER SINCE OUR TIRE JUST BLEW OUT FOR NO REASON I AM VERY CONCERNED. PLEASE NOTIFY ME IF I SHOULD HAVE MY TIRES CHANGED OR WHAT I SHOULD DO. THANK YOU VERY MUCH KEVIN EICHTEN( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554306September 5, 2000
TIRES
CONSUMER CONCERNED THAT THE 16 INCH FIRESTONE WILDERNESS AT TIRES ARE NOT INCLUDED IN THE RECALL WITH THE 15 INCH TIRE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869622September 5, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS GETTING READY TO GO OUT OF TOWN AND NOTICED THAT RIGHT PASSENGER'S TIRE TREAD WAS BEGINNING TO SEPARATE. AT THIS TIME HE HAS CONTACTED FIRESTONE. FIRESTONE WILDERNESS#AT P23570R15 D0T ITY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554301September 1, 2000
TIRES
DEALER REFUSED TO REPLACE FIRESTONE TIRES BECAUSE THEY HAD A DOT# VNHL INSTEAD OF VDHL, CONSUMER ALSO SHOWED DEALER RADIAL SURFACE OF THE TIRES THAT ARE BULDGING STILL REFUSED TO REPLACE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729799September 1, 2000
UNKNOWN OR OTHER
YOU ARE GIVING THE PUBLIC A FALSE SENCE OF PROTECTION, THEY THINK AFTER THE TIRES ARE REPLACED ON THE FORD EXPLORES THEY WILL BE TOTAL SAFE. YOU SHOULD BE RELEASING INFORMATION ON FORD EXPLORERS THAT ROLLOVER WITHOUT THE TIRE FAILURE. YOU KNOW THAT DAM VEHICLE DID NOT MEET THE ROLLOVER TEST AND IT WILL CONTINUE KILLING PEOPLE, NOT ONLY PEOPLE DRIVING THE VEHICLE BUT PEOPLE LIKE ME THAT HAPPENS TO BE NEAR ONE WHEN IT ROLLOVER. GET THOSE DAM VEHICLES OFF THE HIGHWAYS OF THE USA. DO WHAT YOU ARE PAID TO DO. GET OFF YOUR BUTS AND GET THIS MESSAGE OUT TO THE PUBLIC!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729801September 1, 2000
UNKNOWN OR OTHER
GET THIS MESSAGE OUT TO THE PUBLIC! LIGHT TRUCKS CRASHING INTO CARS ACCOUNTS FOR THE MAJORITY OF FATALITIES IN VEHICLE-TO-VEHICLE COLLISIONS 2,000 PEOPLE WOULD STILL BE ALIVE IF THEIR VEHICLES HAD BEEN HIT BY A HEAVY CAR INSTEAD OF AN SUV 80 PERCENT OF CAR AND SUV OWNERS STRONGLY THAT AUTOMAKERS SHOULD MAKE SAFETY CHANGES TO SUVS THAT WOULD MAKE THE ROADS SAFER FOR CAR OCCUPANTS ARE SUV'S SAFE? OVERALL SAFETY ON AMERICA'S ROADS HAS INCREASED OVER THE LAST DECADE. HOWEVER, SPORT UTILITY VEHICLES (SUVS) THREATEN TO REVERSE THE TREND. THERE IS INCREASING EVIDENCE THAT SUVS ARE NOT AS SAFE AS THEY APPEAR. RECENT STUDIES SHOW THAT SUVS POSE A SIGNIFICANT THREAT TO DRIVERS AND PASSENGERS OF OTHER CARS ON THE ROAD. IN ADDITION, THERE ARE INDICATIONS THAT SAFETY PROBLEMS THREATEN PASSENGERS AND DRIVERS OF SUVS THEMSELVES. MOST DRIVERS WANT TO FEEL SAFE ON THE ROAD, BUT CHOOSING AN SUV FOR SAFETY MAY BE MAKING THE SITUATION WORSE. PARTLY, IT'S AN ISSUE OF ESCALATION. LIKE AN ARMS RACE, AS MORE DRIVERS CHOOSE HEAVIER CARS, THOSE WHO CHOOSE LIGHTER CARS ARE IN MORE DANGER. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, THE GOVERNMENT AGENCY STUDYING THE SAFETY OF SUVS, DESCRIBES TWO CHARACTERISTICS OF SUVS AND OTHER LIGHT TRUCKS THAT HAVE THE POTENTIAL TO INCREASE FATALITIES: ROLLOVER PROPENSITY AND CRASH COMPATIBILITY.(1) ROLLOVER AND UNSAFE FEATURES THE PROPENSITY OF SPORT UTILITY VEHICLES TO ROLL OVER IS MAJOR SAFETY CONCERN. SPORT UTILITY VEHICLES ARE MORE THAN THREE TIMES MORE LIKELY TO ROLL OVER IN CRASH THAN NORMAL PASSENGER CARS. THE HIGHER ROLL-OVER PROPENSITY MAY ALSO LEAD TO HIGHER FATALITIES. SUVS ARE HEAVIER AND RIDE HIGHER THAN REGULAR CARS. THE HIGH RIDE CONTRIBUTES TO A PROPENSITY OF SUVS TO ROLL OVER IN ACCIDENTS. ACCORDING TO NHTSA, SUVS ROLLOVER IN 37 PERCENT OF FATAL CRASHES, COMPARED TO A 15 PERCENT ROLLOVER RATE FOR PASSENGER CARS. ROLLOVER CRASHES ACCOUNTED FOR 53 PERCENT OF ALL SUV OCCUPANT DEATHS IN SINGLE VEHICLE CRASHES IN 1996.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729809September 1, 2000
TIRES
A PIECE OF TREAD APPROXIMATELY 4 INCHES WIDES BY 3 INCHES HIGH CAME OFF OF THIS PARTICULAR TIRE. WE NOTICED IT WITH THE VEHICLE PARKED. WE TOOK IT TO THE FIRESTONE DEALER AND THEY REPLACED THIS TIRE WITH ANOTHER FIRESTONE WILDERNESS AT. THE FIRESTONE TIRES WERE RECALLED THE NEXT DAY BUT DO NOT INCLUDE THE ONE WE HAD OR ANY OF THE ONES WE CURRENTLY HAVE. FIRESTONE ORDERED US SOME BRIDGESTONE TIRES TO REPLACE ALL OF THE TIRES ON AUG. 9 AND WE HAVE NOT RECEIVED THEM YET. THESE FIRESTONE TIRES ARE UNSAFE BECAUSE THE TREAD SEPARATED EVEN THOUGH THEY ARE NOT DOT VDHL.( DOT NUMBER: 8XHL TIRE SIZE: 236/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729827September 1, 2000
TIRES
TIRE BLOWOUT DAMAGE WAS ON INSIDE OF TIRE AND NOTHING WAS RUN OVER AT ANY TIME PREVIOUS TO THAT.( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729882September 1, 2000
TIRES
THE TIRES "FLOAT" OR "HYDROPLANE" IN RAIN. OUR CONSTANT NEAR WRECKS AND LOSS OF CONTROL DURING THE FIRST 1400 MILES DRIVEN CAUSED US TO REPLACE THE TIRES. MY HUSBAND, DON MCREE, CALLED STEVE FORMBY TO DISCUSS THE PROBLEM. THE PROMISED RETURN CALLS NEVER HAPPENED. THESE TIRES ARE EXTREMELY DANGEROUS. THEY ARE STANDARD EQUIPMENT ON EXPLORER'S IN SNOW AREAS, YET THEY DON'T HOLD THE ROAD IN LIGHT RAIN. THEY NEED TO BE REMOVED FROM THE MARKET IMMEDIATELY.( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869347September 1, 2000
STEERING: STEERING WHEEL/HANDLE BAR, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CONSUMER'S WIFE WAS DRIVING, REARVIEW MIROR SPARKED A FIRE AND CAUSED THE WIRES UNDER DASH TO BURN. TOOK VEHICLE TO DEALER, AND THEY ORDERED A WIRING HARNESS. BOLTS WERE TAKEN OUT OF THE STEERING SECTION AT THE DEALER. ALSO, WHILE DRIVING AT 55, STEERING WHEEL JUST STARTED SPINNING BECAUSE OF THE BOLTS THAT WERE LEFT OUT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#869365September 1, 2000
TIRES
PE00-020; ORIGINAL EQUIPMENT WITH FORD EXPLORER, 2000, 4800 MILES P255/70R16 AND DOT # VNCUIPX529. RIGHT REAR TIRE BLEW THE SIDEWALL OUT WHILE DRIVING AT APPROXIMATELY 70 MPH . NO PRIOR WARNING. CONSUMER CONTACTED FORD AND FIRESTONE, BUT BOTH DID NOT INSPECT TIRE, AND WAS TOLD DRIVER MUST HAVE HIT SOMETHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554217August 31, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER HAS DEVELOPED MOLD IN IT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729722August 31, 2000
TIRES
DURING TIRE CHECK, DEALER DETECTED THAT WIRES WERE STARTING TO COME OUT OF THE SIDEWALL OF LF TIRE, FROM THE POINT WHERE THE TREAD MET UP WITH THE TIRE. THE VEHICLE ONLY HAS 6600 MILES ON IT. MY TIRES (DOT 8XHL) ARE NOT RECALLED BY FIRESTONE, BUT I FEEL THAT THIS IS IRRESPONSIBLE GIVEN THE NATURE OF THIS DEFECT. I HAVE CHANGED ALL OF MY TIRES TO A DIFFERENT BRAND AT MY OWN EXPENSE, BUT WOULD LIKE TO BE COMPENSATED FOR THE DEFECTIVE TIRES AND MY REPLACEMENT COST FOR THE NEW TIRES.( DOT NUMBER: 8XHL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869232August 31, 2000
SEAT BELTS:REAR/OTHER
REAR MIDDLE SEATING POSITION DOES NOT HAVE A SEAT BELT. CONSUMER HAS CONTACTED BOTH DEALER AND THE MANUFACTURER. MANUFACTURER STATED THEY HAVE NOT MANUFACTURED A SEAT BELT FOR THAT SEATING POSITION. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554238August 30, 2000
TIRES:TREAD/BELT
CONSUMER PURCHASED VEHICLE THAT WERE EQUIPPED WITH THE RECALLED FIRESTONE TIRES, CONSUMER WAS NOT NOTIFIED OF THE RECALL, WHEN INSPECTION WAS COMPLETED AT THE DEALERSHIP TO DETERMINE IF THEY WERE INCLUDED THEY WERE FOUND TO BE THE DEFECTIVE TIRES, NO REMEDY WAS OFFERED BY THE DEALERSHIP, CONSUMER REQUESTING NEW TIRES. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729547August 30, 2000
TIRES
TIRE FAILURE, FAILURE NEAR EDGE OF TIRE ON INSIDE NEAR WHERE TREAD AND SIDEWALL MEET. TIRE PARTIALLY OFF RIM. TIRE BEYOND REPAIR. NO EVIDENCE THAT A ROAD HAZARD CAUSED THIS DAMAGE.( DOT NUMBER: 8XHLIPY499 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729556August 30, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
START UP MAKES CLICKING NOISE AND SOMETIMES WON'T START FOR A FEW MINUTES. HAS DONE IT TOO MANY TIMES TO COUNT. THE DEALER CANNOT FIND ANYTHING WRONG WITH IT. THEY SAY IT DOESN'T DO IT WHEN THEY HAVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729445August 29, 2000
STRUCTURE:BODY:TAILGATE
THIS VEHICLE WAS RENTED BY MY SON-IN-LAW FROM ENTERPRISE LEASING COMPANY IN ISSAQUAH, WASHINGTON. IT WAS USED TO CARRY MY 2 DAUGHTERS AND MY 2 GRANDCHILDREN. HE NOTICED THAT THE TAILGATE WOULD NOT LATCH SECURELY. FURTHER INVESTIGATION SHOWED THAT THE LEFT SIDE TAILGATE LATCH HAD NEVER BEEN INSTALLED AT THE FACTORY. THE ORIGINAL PAINT IS UNMARRED AND IS PRESENT IN THE BOLT HOLES AND THREADS. ONE CANNO HELP BUT WONDER HOW MANY OTHER VEHICLES LEFT THE FACTORY WITH THIS MAJOR SAFETY DEFECT. I TOOK PHOTOS OF THIS DEFECT AND HAVE THEM AVAILABLE FOR YOUR RECORDS, INFORMATION, AND INVESTIGATION. I WOULD APPRECIATE BEING CONTACTED AND KEPT UP TO DATE ON YOUR INVESTIGATION. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729500August 29, 2000
TIRES
TIRE BLEW OUT, CAME COMPLETELY APART AT THE SEAMS, COULD FIND NOTHING WRONG WITH THE TIRE AFTERWARDS THAT WOULD HAVE CAUSED THIS. REPORTED TO BOTH LOCAL FORD AND FIRESTONE ABOUT THIS, AND THEY WOULDN'T EVEN DISCUSS IT SINCE IT WASN'T ONE OF THE "RECALLS". I BELIEVE THEY ALL NEED TO BE LOOKED INTO. CALL T.V. STATION AND THEY HAVE FOOTAGE OF THE TIRE AND ALL.( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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