Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#878831January 23, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, VEHICLE SPEED CONTROL:CRUISE CONTROL
WHEN GAS PEDAL IS APPLIED IT STICKS UNLESS EXTREME PRESSURE IS APPLIED. VEHICLE WILL NOT MOVE. AFTERWARDS, VEHICLE WILL ACCELERATE FASTER THEN INTENDED. ALSO, HAVING IDLE CONTROL VALVE STICKING WHICH CAUSES VEHICLE NOT TO START. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559094January 22, 2001
ELECTRICAL SYSTEM:IGNITION
THE IGNITION COILS WERE OVERHEATING AND MELTING CAUSING THE VEHICLE TO BACKFIRE AND RUN ROUGH. FATHER IS WRITING IN FOR DAUGHTER AND IS REQUESTING ASSISTANCE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739520January 17, 2001
TIRES
THESE TIRES WERE NOT UNDER THE ORIGINAL MANUFACTURES RECALL, HOWEVER, I RECENTLY HAD THE TIRES INSPECTED BY A FIRESTONE REPRESENTATIVE BECAUSE OF SOME CONCERNS WE HAD WITH THE INTEGRETY OF THE TIRES. FIRESTONE ACKNOWLEGED THAT ALL FOUR OF MY TIRES ARE SEPERATING WHERE THE TREAD IS GLUED TO THE BODY OF THE TIRE, JUST WHERE THESE TIRES ARE COMING APART AND KILLING PEOPLE. FIRESTONE WILL NOT REPLACE THE TIRES EVEN AFTER ADMITING THAT THEY ARE DEFECTIVE. THEY WANT TO CHARGE ME OVER 300 DOLLARS TO REPLACE THEM. THERE IS SOMETHING WRONG HERE AND I NEED SOME HELP. I'VE SPENT HOURS ON THE PHONE WITH FIRESTONE AND FORD, ONLY TO HAVE WASTED MY TIME. THANKS. *AK (TIRESIZE: 235/75R/15)( DOT NUMBER: TIRE SIZE: 235/75R/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878346January 17, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN WHEATHER IS HOT VEHICLE WILL LOSE POWER FOR A COUPLE OF SECONDS, THEN IT WILL COME BACK ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878368January 17, 2001
TIRES:SIDEWALL
THESE ARE ORIGINAL TIRES ON A FORD, EXPLORER,1998, W2HL P235/75R15. ALL 4 TIRES HAVE SPLITS ON SIDEWALL. *AK FIRESTONE WHEN ASKED BY THE CUSTOMER ABOUT THE SPLITS ON THE TIRES PUT THE CUSTOMER ON WAITING LIST. CUSTOMER OUT OF SAFETY CONCERN, PAID AND REPLACED ALL TIRES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739418January 15, 2001
TIRES
I AM UNCLEAR AS TO WHETHER MY FIRESTONE WILDERNESS TIRES NEED TO BE REPLACED. I HAD A FLAT LAST WEEK AND THE TIRE WAS ALMOST OFF THE RIM JUST FROM THE FLAT! DO I NEED TO REPLACE JUST THE SPARE OR ALL 5 TIRES? APPARENTLY, MY TIRES WERE MANUFACTURED IN A TN PLANT BUT NONETHELESS, FIRESTONE AND FORD COMBINED DO NOT INSTILL ANY CONFIDENCE. THANKS FOR GETTING BACK WITH ME. YOU MAY EMAIL ME IF IT IS MORE EXPEDITIOUS. *AK (DOT NUMBER: W2HL TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559298January 13, 2001
TIRES:TREAD/BELT
A BLOWOUT ACCURRED ON THE DRIVER'S FRONT TIRE AND A SEPARATION OF THE RIGHT REAR TIRE, FIRESTONE WILDERNESS AT 25570R16, CAUSING LOSS OF CONTROL, EXPLORER ROLLED OVER, THE OWNER, A PASSENGER AT THE TIME WAS KILLED, MOTHER, DRIVER OF VEHICLE AND FATHER BOTH SERIOUSLY INJURED. (RAYMOND R. STEFANI, ATTONREY FOR CLIENT) *CJ
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#558806January 11, 2001
TIRES:TREAD/BELT
CONSUMER REQUESTED REIMBURSEMENT FOR FOUR FAULTY FIRESTONE TIRES, CONSUMER WAS TOLD THAT 6-8 WEEKS SHOULD BE ALLOWED FOR REFUND BUT IT HAS BEEN 17 WEEKS AND CONSUMER HAS NOT RECIEVED REFUND. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559025January 11, 2001
TIRES:TREAD/BELT
CONSUMER RECEIVED RECALL LETTER 00T005 REGARDING THE FIRESTONE TIRES, HOWEVER SINCE CONSUMER REPLACED TIRES PRIOR TO RECEIVING THE LETTER, THE REQUEST FOR REIMBURSEMENT HAS BEEN DENIED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878014January 11, 2001
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
AFTER ARRIVING HOME SPARE TIRE HAD FALLEN OUT OF VEHICLE. TOOK VEHICLE TO DEALERSHIP & WAS INFORMED BY SERVICE MANAGER THAT CABLE ATTACHMENT FOR SPARE TIRE HAD BROKEN. CAN BE REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878021January 11, 2001
ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING AT 15 MPH VEHICLE DIED. TOOK TO A DEALER AND THEY SAID CAMSHAFT WENT INTO MOTOR. TWO MONTHS BEFORE THAT VAN PULLEY SPLIT OPEN, AND VEHICLE CUT OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739161January 10, 2001
TIRES
THIS TIRE BLEW OUT DURING NORMAL USE WHILE UNDER WARRANTY MILEAGE....THERE WAS NO PUNCTURE FOUND AND NO SHARP OBJECT THAT PIERCED THE TIRE. A LARGE ROUND HOLE WAS FOUND IN THE MIDDLE OF THE TIRE. THE DRIVER DID NOT HIT ANYTHING..IT HAPPENED DURING TRAVEL ON A CLEARED AND CLEAN AND DRY SOUTHERN HIGHWAY. *AK (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877785January 9, 2001
SUSPENSION:FRONT
WHEN DRIVING 40 MPH VEHICLE HIT A PATCH OF ICE IN THE ROAD AND VEHICLE WENT OFF TO SIDE ROAD, AND FLIPED THREE TIMES. POSSIBLE CAUSE OF THE PROBLEM MAY BE LINKED TO TIRES. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#738980January 8, 2001
STEERING:HYDRAULIC POWER ASSIST:PUMP
LEFT SIDE TENSIONER HAS BEEN RECALLED FOR SAME REASON THAT RIGHT SIDE FAILED. IT IS THE SAME PIECE OF EQUIPMENT AND FAILED FOR THE SAME REASONS YET IT HAS NOT BEEN RECALLED YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739037January 8, 2001
TIRES:TREAD/BELT
ALTHOUGH THESE TIRES WERE NOT INCLUDED IN THE RECALL, THE TREAD ON ALL FOUR TIRES WAS BEGINNING TO SEPARATE AND I HAD TO REPLACE ALL FOUR TIRES. *AK (DOT NUMBER: W2HLIPY TIRESIZE: 235-75-15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877609January 8, 2001
VEHICLE SPEED CONTROL
WHEN COMING TO A STOP ENGINE RACED TO EXTREMELY HIGH RPMS, CONSUMER HAD TO APPLY BOTH FEET TO BRAKE PEDAL TO GAIN CONTROL OF VEHICLE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738942January 7, 2001
TIRES
CUSTOMERS STARTED OBSERVING WEAR OF FRONT RIGHT TIRE APRIL/2000. SPARE TIRE WAS PLACED ON VEHICLE. NOW, FRONT LEFT TIRE HAS WOREN OUT AS WELL, IT WAS FIRST OBSERVED IN AUG./2000. *AK (DOT NUMBER: W2HL TIRESIZE: 235/15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738880January 6, 2001
TIRES
I HAVE THE DEFECTIVE TIRES IF REVIEW IS NEEDED. *AK (DOT NUMBER: VNHL TIRESIZE: 235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877558January 5, 2001
TIRES
WHILE DRIVING VEHICLE WOULD VIBRATE. TOOK TO DEALERSHIP & WAS INFORMED TIRES WERE FEATHERED, IRREGULAR TREAD, ON LEFT REAR /RIGHT FRONT. LAST YEAR RIGHT FRONT TIRE WAS DRY ROTTED AND WENT FLAT. VEHICLE WAS TOWED TO DEALER. TIRES STILL ON VEHICLE. FIRESTONE WILDERNESS AT, P235/75R15. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877509January 5, 2001
SEAT BELTS
WHEN CONSUMER GETS OUT OF DRIVER'S OR PASSENGER'S SEATS AND RELEASES SEATBELT, SEATBELT WILL NOT RETRACT BACK INTO SYSTEM, IT WILL JUST HANG OUT. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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