Ford Explorer Complaints (2022)

257 consumer complaints on file.

#11707167December 26, 2025
UNKNOWN OR OTHER
While driving down the highway at about 55mph, I tried to open the panoramic sunroof. As it was opening, the sunroof shade/curtain did not retract into its roller assembly causing the shade to hang down from the roof. It blocked my entire view behind me. I couldn’t even see into the backseat. It was like a movie theater curtain had come down between the front and back seats. Luckily I was able to get home without further incident. This would be horrible if there were an infant in the backseat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706334December 20, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
the check engine light and see manual (Alley Wrench) constantly goes off and code for P0973- the symptoms following were stalling that felt like someone was rear ending her and acceleration takes time to go back up. Will happen many times on a right and shops claim a replacement of transmission would be needed. Vehicle is 2022 Ford Explorer and should not need a replacement this soon!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701252November 24, 2025
VISIBILITY/WIPER, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Sun roof, moon roof collapse while driving . making rattling noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700020November 18, 2025
FUEL/PROPULSION SYSTEM
The exhaust/ downpipe broke while driving down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699871November 17, 2025
UNKNOWN OR OTHER
The sunroof liner has fallen. I cannot see behind me due to total blackness. There are many Explorer owners with this same hardship. This sunroof has been opened very little. I have called and there are MANY Explorer owners that are experiencing this same issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699304November 13, 2025
FUEL/PROPULSION SYSTEM
I can’t get my gas tank below 1/4. It always starts lagging and has a late reaction time. I also have to use better gas and get treatments to help. With no solution in sight
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699067November 12, 2025
POWER TRAIN
I have been hearing a roaring sound for quite some time now. Finally figured it out and it’s the rear differential on my explorer. There’s metal shaving all in it. The plug is covered with it. The fluid is at the right amount. Does not have a hitch and I do not take it off road. It’s all highway miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698789November 11, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
Ford Explorer Recall – Ongoing Safety Hazard In July 2025, Ford issued a recall notice for my vehicle. Shortly after, the check engine light came on. Starting October 15, 2025, my vehicle began failing to start after refueling—making noise and taking multiple attempts to start. The same issue occurred repeatedly on October 23 and October 30, worsening each time. On November 3, we brought the car to a Ford dealership. They confirmed there is no available fix for the recall and said there’s “nothing they can do.” I explained this was a safety issue since I drive my son with a disability to therapy daily. They told me I would have to pay out of pocket for repairs even though the problem is linked to the recall. On November 8, while driving in Arizona, my vehicle again failed to start after refueling. Later that day, it lost power on the road, the speed dropped suddenly, and it would not accelerate. The same stalling and jerking occurred again on November 10 while my husband was driving. We contacted Ford Corporate and NHTSA, but both said nothing could be done because the recall label says the car is “still drivable.” This is inaccurate and dangerous. The car stalls and loses acceleration randomly, creating a serious risk of an accident. On November 21, the car again failed to start after refueling. This has happened multiple times each week, and Ford continues to delay a fix. My vehicle is unsafe to drive, and this unresolved recall poses an ongoing safety hazard to my family and others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698560November 10, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER, BACK OVER PREVENTION: WARNINGS
We purchased our 2022 Ford Explorer brand new on April 12, 2022. The backup camera was nonfunctional that same evening. We brought the car to Porter Ford, where the issue was confirmed via diagnostic code U0264:00 ("Lost Communication With Camera Module Rear"). The dealership informed us that this was tied to a known recall, but that the necessary parts were unavailable. We waited more than two years for a resolution, during which time the camera system remained inoperable or intermittently failed. This defect directly impacts rear visibility, which is required under FMVSS 111. In August 2024, Willis Ford performed Recall 23S23, replacing the rear camera and wiring harness. The issue continued. In May 2024, they opened Recall 23S232, again noting a need for parts. In September 2024, the camera was replaced again. The issue persisted. In June 2025, the issue was finally diagnosed as a failed IPMB module and possibly a harness fault. Ford has since quoted us $2,937.90 to repair the issue—despite written confirmation from the service advisor to Ford that: "If the vehicle was still under warranty, this repair would be covered." We have not paid anything, and are refusing partial coverage, as the defect was: Reported within 24 hours of vehicle delivery Tied to multiple recalls Never resolved after years of authorized service center attempts This is a clear and ongoing safety defect affecting rear visibility. Ford has failed to comply with safety standards by not resolving the issue in a timely or effective manner. We request NHTSA investigation into Ford’s handling of this camera recall and similar issues in other 2022 Explorers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698551November 10, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to restart. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697995November 6, 2025
UNKNOWN OR OTHER
The shade covering my sunroof does not roll back properly. It leaves layers of fabric hanging in the backseat, which can block the drivers rear view if they are unaware of the issue. I’ve researched this issue online and it appears to be a pretty common issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696657October 30, 2025
UNKNOWN OR OTHER
The sunshade portion of the moonroof does not retract when opening the moonroof. It simply hangs down, completely blocking the rear view of the driver when using the inside rear-view mirror.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694327October 18, 2025
VISIBILITY/WIPER
Sunroof shade came off track and began drooping, obscuring view out of rearview mirror. Total lack of visibility out of the rear window (whether turning my head or using the rearview mirror) presented a significant safety hazard. Dealer confirmed problem and quoted over $2500 for repair. Prior to issue, a persistent rattling noise had been coming from the vehicle’s ceiling (at speed) for at least 6 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694311October 18, 2025
ENGINE
2022 ford explorer with less than 100,000 miles on it. Started getting engine shudders and a check engine light. It’s currently in the shop and I’m being told by the shop and a third party adjuster that I need a whole new engine because there is coolant leaking into the cylinders.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694276October 18, 2025
SEATS, ELECTRICAL SYSTEM
Not sure exactly what caused it to fail, but the heated seat when turned on barely gets warm then shuts off with the red lights on button still lit up. I can turn it completely off and back on and seast have immediately get really warm like they are supposed to. But again, only lasts 10mins. Not sure if electrical or not. Just purchased vehicle less than a month ago through Dealership. I have read many people have this same problem with the ST. Other models do not do this. I will.contact dealership on Monday 10/20 since I have 4,600 miles on warranty left.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690778October 1, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689007September 22, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, STEERING
Ongoing issues with the screen displaying upside down, blurry, red/green lines, powering on and completely off. Rearview calibration issue off centered (dealership fixed). This also impacts the cruise control alerts, lane keeping assist, etc. and occasionally powers vehicle off. Dealership was able to fix delayed reverse transmission via software for the PCM. Multiple dealership repair attempts have not fixed this ongoing issue from 2022-2025. Videos available via email request. Dealership verified some of the concerns and Ford would only authorize software updates, new battery, some camera components. When this failed to fix they were not authorized to further repair. As a courtesy the dealership rebuilt the software and this did not fix the issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687944September 17, 2025
STRUCTURE:BODY:HOOD
The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, the hood independently unlatched and opened. The contact stated that the front windshield was fractured into pieces because of the failure. The vehicle was driven to the shoulder of the road. The vehicle was towed to an independent mechanic, where the contact was informed that there was no evidence of what caused the failure. The contact was informed that the hood needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on back order. In addition, the contact stated that the failure caused emotional distress in the contact and the contact's son, who was also an occupant of the vehicle when the failure occurred. In addition, the contact stated that the vehicle was purchased in June 2024. The contact stated that the vehicle was taken back to the dealer because of electrical issues, and unknown sensors were replaced prior to the failure occurring. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686556September 11, 2025
ELECTRICAL SYSTEM, STRUCTURE:BODY, UNKNOWN OR OTHER
The sunroof does not seal properly. Randomly it starts to make a clicking sound when driving. It goes away once we open and close the sunroof. The sound is only generated when moving forward at speeds 35 and above. Appears to be a loose seal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686320September 10, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Sunroof shade does not retract like it should causing bunching in the middle of the vehicle blocking view or rearview mirror and rear glass. Called dealer not covered under warranty, and there was no issues with it prior to it happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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