Ford Explorer Complaints (2002)

3,572 consumer complaints on file.

#11001333June 26, 2017
POWER TRAIN
TRANSMISSION NEEDS TO BE REBUILT WITH ONLY 88000 MILES ON ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995434June 15, 2017
FUEL/PROPULSION SYSTEM
I DO NOT KNOW WHEN THE PROBLEM ORIGINATED BUT I BOUGHT THIS VEHICLE IN APRIL 2016 AND GAS COULD NOT FLOW INTO THE TANK FREELY WITHOUT STOPPING. IT HAD TO TRICKLE IN SLOWLY. ALSO, THE CHECK FUEL CAP CAME ON DURING THIS ISSUE BUT WHEN TESTED, PASSED AS IF NOTHING WAS WRONG. TOO MANY OTHER OWNERS REPORT THE SAME ISSUE ON EXPLORER FORUMS FOR THIS TO BE AN ISOLATED OCCURRENCE. IT SEEMS THIS IS FAULTY DESIGN OR WORKMANSHIP AND OWNERS SHOULD BE INFORMED AND THE VEHICLES RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993241June 5, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991870May 26, 2017
POWER TRAIN
UPON BEGINNING TO DRIVE HOME FROM WORK THE TRANSMISSION FAILED WHEN SHIFTING FROM SECOND TO THIRD GEAR. THERE IS NO LONGER A THIRD GEAR IN MY AUTOMATIC TRANSMISSION. IN ORDER TO GET HOME I HAD TO MANUALLY SHIFT WITH GEAR SHIFTER AND ATTEMPT TO SKIP OVER THIRD GEAR. WAS DRIVING ON CITY STREETS. VEHICLE HAS 174000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991130May 23, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE VEHICLE WAS IDLING AT A STOP LIGHT, THE OVERDRIVE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED SEVERAL TIMES. IN ADDITION, THE VEHICLE WAS DIFFICULT TO SHIFT INTO SECOND AND THIRD GEAR AS WELL AS DRIVE, WHICH WAS WHEN THE INTERMITTENT STALL FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS PARKED AND UNABLE TO BE DRIVEN DUE TO THE INTERMITTENT FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983600May 4, 2017
ENGINE
TRANSMISSION OUT FOR 3RD TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971703April 10, 2017
AIR BAGS
"TAKATA RECALL" I ONLY WANT TO KNOW WHETHER A RECALL WAS ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969663March 31, 2017
STRUCTURE:BODY
REAR WINDOW EXPLODED OVERNIGHT WHILE PARKED IN DRIVEWAY. WE LIVE IN SOUTHERN CA AND IT WAS A RARE COLD NIGHT WITH LOWS IN THE 30'S. SECURITY CAMERA'S VERIFIED NO ONE OR NO OBJECT DAMAGED THE WINDOW. IT JUST EXPLODED WHILE PARKED THE GLASS WAS STREWN ACROSS A 3 CAR DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967531March 21, 2017
ELECTRICAL SYSTEM, SEATS, EXTERIOR LIGHTING
THE DOOR LOCKS LOCK AND UNLOCK ALL BY THEMSELVES DOZENS OF TIMES IN A ROW WHILE I AM DRIVING. WITH THIS THE DOME LIGHT FLASHES OFF AND ON AND THE DOOR AJAR LIGHT FLASHES AND THE INTERIOR CHIME GOES OFF CONSTANTLY. ALL OF THIS HAPPENS AT THE SAME TIME. THIS IS A HUGE AND COMMON ISSUE WITH THOUSANDS OF FORUM POSTS BY OTHER OWNERS WHO HAVE SPEND COUNTLESS $$ AT MECHANIC'S TO NO AVAIL. THIS CAN CAUSE WRECKS AT NIGHT IT IS VERY DISTRACTING. ESPECIALLY THE DOME LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967162March 20, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE REAR WINDSHIELD SHATTERED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965953March 14, 2017
STRUCTURE:BODY
LIFTGATE GLASS HINGE AND BALL STUD BRACKET IS COMING APART. THE BRACKET HAS DISENGAGED. GLASS IS POTENTIALLY GOING TO FALL, BRAKE AND/OR CAUSE INJURY. IT IS NO LONGER WORKING PROPERLY. THIS PART HAS BEEN REPLACED DURING A RECALL BUT DID NOT FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965960March 14, 2017
STRUCTURE:BODY
LIFTGATE GLASS HINGE AND BALL BRACKET IS BROKEN/DISENGAGED. IT IS NO LONGER WORKING PROPERLY. IT CAN FALL, BRAKE AND/OR CAUSE INJURY. THIS PART HAS BEEN REPLACED DURING A RECALL. IT DID NOT FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959161March 7, 2017
STRUCTURE:BODY
BODY MOUNTS HAVE DETERIORATED , MECHANICS I HAVE HAD LOOK AT THIS SAID , SHOULD NEVER HAPPEN , IS UNSAFE AND THEY SEE IT ALL THE TIME ON THIS YEAR AND MODEL ALSO HAVE LEARNED THAT THIS PROBLEM CAUSE WINDSHIELD TO CRACK WHEN I APPLIED HARD BREAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956792February 24, 2017
ELECTRICAL SYSTEM
THE FUEL GAGE IS NOT WORKING PROPERLY EVEN THOUGH I HAVE FULL TANK OF GAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954043February 11, 2017
STRUCTURE:BODY
THE REAR LIFTGATE MOUNT BROKE OFF AND WINDOW FELL ON MY DAUGHTERS HEAD AND BENT THE OTHER MOUNT AND BROKE LEFT STRUT OFF. CAN'T LINE IT UP TO GET IT TO CLOSE AND LATCH SHUT. CAN'T DRIVE THE CAR OR LIFTGATE WILL FALL OFF. GOING TO GET SOME ROPE AND TRY TO TIE IT ON. IT WAS IN FRONT OF HOUSE WITH THE WHOLE HATCH OPEN TO GET GROCERIES OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953947February 10, 2017
AIR BAGS, SERVICE BRAKES, SEAT BELTS
THE ABS DASH LIGHT COMES ON WHEN YOU START THE VEHICLE AND STAYS ON . THE AIRBAG LIGHT BLINKS 33 THEN STAYS ON. THERE WAS A SHORT IN THE TRAILER BRAKE AND ALARM WHICH CAUSED THE ENTIRE CAR TO SHUT DOWN WOULD NOT START UNTIL BATTERY CABLES WERE REMOVED FOR A FEW MINUTES THEN VEHICAL STARTED BUT EVERY TIME YOU CLOSE A DOOR OR ANY VIBRATION THE ALARM GOES OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950363February 8, 2017
STRUCTURE:BODY
FORD EXPLORER CRACKED READ PANEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944235January 11, 2017
ELECTRICAL SYSTEM
WELL THE ELECTRICAL HAS TO DO WITH DOORS AND WINDOW CONTROLS AND LOCKS AND DRIVER GAUGE PANEL SENSORS HAVING NEVER WORKED PROPERLY. THE BODY ISSUE HAS TO DO WITH FAILED PAINTAND POLYMER COATINGS ALONG WITH CRACKED BODY PANEL ON REAR LIFTGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937883December 28, 2016
ELECTRICAL SYSTEM, ENGINE, SEAT BELTS
DOOR AJAR LIGHT IS ALWAYS ON AND ALARM GOES OFF CONSTANTLY FROM IT. SEAT BELT LIGHT IS ALWAYS ON EVEN WHEN SEAT BELTS ARE IN USE. ABS LIGHT IS ALWAYS ON AND OFF. ALWAYS ISSUES WITH HEAT AND COOLANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929469December 1, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL SEIZED WITHOUT WARNING. THE VEHICLE'S SPEED INCREASED UP TO 90 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE HEAD AND NECK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 139,514.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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