Ford Explorer Complaints (2000)
1,026 consumer complaints on file.
- #559605February 12, 2001TIRES:TREAD/BELT
WHILE DRIVING LESS THAN 30 MPH, THERE WAS A BLOW OUT ON RIGHT REAR WILDERNESS AT P25570R16 TIRE, NOT INVOLVED IN RECALL (00T-005), OWNER WOULD LIKE TO BE REIMBURSED FOR COST OF 4 NEW MICHELIN TIRES. CJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #740652February 9, 2001STEERING:GEAR BOX:SHAFT PITMAN
VIBRATIONS AT HIGHWAY SPEEDS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #559541February 8, 2001SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:LEAF
AFTER HEAVY SNOW THE VEHICLE BEGAN MAKING A LOUD CLUNKING NOISE, THE CONSUMER INSPECTED THE VEHICLE AND FOUND THAT THE LOWER LEFT REAR LEAF SPRING WAS HITTING A BRACKET ON THE DIFFERENTIAL. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #559510February 7, 2001SUSPENSION:FRONT:CONTROL ARM, STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A LOUD CLANKING NOISE ORIGINATING FROM FRONT RIGHT SUSPENSION AREA,DUE TO A LOOSE CONTROL ARM. CJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #559533February 7, 2001TIRES
THE FIRESTONE WILDERNESS TIRES WERE CHECKED AT THE FORD DEALERSHIP FOR THE PROPER TIRE PRESSURE, HOWEVER LATER THE CONSUMER FOUND OUT THAT THEY HAD BEEN UNDER INFLATED. *MJS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #740376February 3, 2001TIRES
MY VEHICLE WAS DELIVERED WITH FIRESTONE WILDERNESS AT TIRES AND I WAS ADVISED THAT BECAUSE THEY WERE NOT MANUFACTURED AT FIRESTONE'S DECATUR PLANT THEY ARE CONSIDERED "SAFE". THE RECENT GOVINDJEE REPORT STATES THAT THE WILDERNESS AT TIRES WERE EQUALLY PROBLEMATIC REGARDLESS OF THE PLANT IN WHICH THEY WERE MANUFACTURED IN, MEANING ALL PLANTS INCLUDING DECATUR , JOLIETTE, QUEBEC, & WILSON, NC. MY WIFE AND I CONTINUE TO BE CONCERNED ABOUT THE SAFETY OF OUR VEHICLE AND THE LACK OF OBJECTIVE EVIDENCE THAT ONLY THE DECATUR TIRES ARE AT RISK. I BELIEVE IT IS TIME FOR EITHER FORD OR FIRESTONE COME FORWARD AND TAKE RESPONSIBILITY FOR ALL WILDERNESS ATS AND RESPONSIBLY RECALL & REPLACE. HOW MANY MORE DEATHS NEED TO OCCUR? IT APPEARS THAT THE GOVINDJEE REPORT RAISES ENOUGH QUESTION FOR THE NHTSA TO TAKE THE LEAD AND DEMAND AN IMMEDIATE RECALL OF ALL WILDERNESS ATS. BASED ON THIS REPORT IT IS CLEAR TO ME I NEED TO BUY NON-FIRESTONE REPLACEMENTS. THE UNFORTUNATE SITUATION IS THAT THE UNSUSPECTING PURCHASER MUST PAY THE PRICE, WHEN FORD/FIRESTONE IS RESPONSIBLE.*AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #559231January 30, 2001TIRES:TREAD/BELT
REPLACED 2 FIRESTONE WILDERNESS AT TIRES P23575R15(VDHL) AUGUST 13, 2000, CONSUMER SEEKING REIMBURSEMENT UNDER RECALL (00T-005). CJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #879230January 29, 2001POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE REVERSING ENGINE COULD NOT DECELERATE. WHEN STEPPING ON BRAKES PEDAL WENT TO THE FLOOR, BUT VEHICLE COULD NOT BE STOPPED, CRASHING INTO GARAGE. THEN VEHICLE WAS TOWED TO DEALER, AND THEY COULD NOT FIND OUT WHAT CAUSED PROBLEM.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #740042January 28, 2001POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TRANSMISSION OR TRANSFER CASE SEEMS TO BE DROPPING OUT OF GEAR. REGARDLESS OF SPEED IT WILL DROP OUT THEN BACK IN GEAR. SOMETIMES WHEN BACKING UP AND THEN PUTTING VEHICLE IN DRIVE IT SITS THERE FOR ALMOST ONE MIN. UNTIL IT KICKS IN. BEEN TO THE DEALERSHIP A FEW TIMES AND THEY SAID IT WAS NORMAL. WHEM I BOUGHT THIS IN AUG OF 2000 TRANSFER CASE WAS EMPTY OF FLUID AND DID NOT FIND OUT FOR TWO WEEKS. DEALERSHIP REFUSES TO CHECK IT OR CHANGE IT. ALREADY HAD A NEW ENGINE IN THIS IN THE FIRST THREE WEEKS OF OWNERSHIP.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #739950January 25, 2001TIRES
R16 TIRES MUST BE INCLUDED IN FIRESTONE RECALL. WE FEAR FOR OUR LIVES AND ARE NOT NECESSARILY ABLE TO REPLACE ALL NEW TIRES WITHOUT FIRESTONE'S MONETARY HELP! RECALL! RECALL! RECALL! *AK (TIRESIZE: R16)( DOT NUMBER: TIRE SIZE: R16 )
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #878942January 24, 2001VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, ELECTRICAL SYSTEM
CONSUMER WAS TRAVELING ABOUT 65 MPH ON HIGHWAY, AND WITHOUT PRIOR NOTICE WINDSHIELD WIPERS STOPPED WORKING INTERMITTENTLY. DEALERSHIP WAS AWARE OF PROBLEM. ALSO, WHEN CONSUMEER STARTED VEHICLE HE HAD TO SHAKE SHIFT SELECTOR IN ORDER FOR IT TO CRANK. FILURES OCCUR SPORADICALLY. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #559127January 22, 2001SUSPENSION:REAR
THE HINGE ON THE SWAY BAR WAS REPLACED. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #739772January 22, 2001TIRES
I WAS TRAVELING ON RT 7 AT APPROX 40MPH, THAT WAS BELOW THE POSTED SPEED LIMIT BECAUSE WE HAD JUST EXPIERENCED A SNOW STORM AND THE ROADS WERE NOT VERY CLEAR. AS I SLOWED DOWN TO BETTER HEAR WHAT WAS GOING ON I HAD STARTED TO HEAR THE SOUND A FLAT TIRE MAKES, SO I PULLED OFF AT THE NEXT EXIT AND SAW THAT MY TIRE WAS FLAT AND CALLED AAA. THEY HAD TOLD ME TO REPORT THE PROBLEM BECAUSE IT WAS A FIRESTONE TIRE AND IT MAY BE ONE OF THE RECALLED TIRES. I HAD MY TIRES CHECKED SOME TIME AGO WHEN THE RECALL FIRST HAPPENED BUT I WAS INFORMED MY TIRES WERE NOT PART OF THE RECALL EVEN THOUGH THEY WERE THE WILDERNESS ATS. I FEEL THERE MUST BE SOME KIND OF DEFECT FOR THIS TO HAPPEN BECAUSE I AM POSITIVE I DID NOT HIT ANYTHING IN THE SNOW SO I DON'T KNOW WHAT ELSE COULD HAVE CAUSED THIS TO HAPPEN. *AK (DOT NUMBER: W2HL TIRESIZE: P235 75R15)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #559051January 19, 2001EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT, PARKING BRAKE
THERE IS NO JACK HANDLE TO CHANGE A TIRE. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #878193January 16, 2001AIR BAGS, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
RECALLS 00V22801/ SEAT BELT BUCKLES AND 00V179000/ AIR BAG SYSTEM. PARTS ARE NOT AVAILABLE. DEALERSHIP WAS FIRST NOTIFIED ON 11/7/2000. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #739256January 12, 2001TIRES
THE LOVELACE LAW FIRM REPRESENTS MS. LATONYA WASHINGTON WITH RESPECT TO THIS ACCIDENT. PLEASE NOTE THAT THE FORD EXPLORER INVOLVED IN THIS ACCIDENT WAS RENTED FROM BUDGET CAR AND TRUCK RENTAL, OKALOOSA COUNTY AIR TERMINAL, FORT WALTON, FLORIDA, ON JAUNUARY 5, 2001. ADDITIONAL INFORMATION WILL BE PROVIDED UPON REQUEST. NO SAFETY DEFECT LISTED. *AK (DOT NUMBER: 8XHL TIRESIZE: P235/75R15)
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 4
- Deaths:
- 0
- #878112January 12, 2001AIR BAGS:FRONTAL
WHILE DRIVING ABOUT 35 MPH SLIP ON A ICE SPOT AND LOST CONTROL OF VEHICLE, CRASHING INTO AN UTILITY POLE, AND NONE OF DUAL AIR BAGS DEPLOYED.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #878146January 12, 2001POWER TRAIN:DRIVELINE:DRIVESHAFT
WHILE DRIVING 20 MPH DRIVESHAFT SNAPPED IN TWO, DEALER REPAIRED IT UNDER WARRANTY, BUT, SAID THAT HAD NEVER SEEN ANYTHING LIKE IT, AND SENT IT TO FORD COMPANY. CONSUMER HAS YET TO HEAR FROM FORD.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #739231January 11, 2001SEATS:MID/REAR ASSEMBLY
REAR SEAT LOOSE NOT ACCEPTABLE FOR INSTALLATION OF A CHILD SAFETY SEAT. DEALER REFUSED TO FIX SAID IT WAS NOT A DEFECT OR SAFETY ISSUE BECAUSE THE CHILD WOULD BE SECURED TO THE FLOOR. THE SEAT BEING LOOSE WOULD NOT EFFECT THEIR SAFETY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #738950January 7, 2001TIRES
TIRE BLEW OUT ON DRIVER REAR CAUSED NEAR UNCONTROLLABLE VEHICLE.*AK (DOT NUMBER: VDCU1PX429 TIRESIZE: 255/70/16)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0