Ford Explorer Complaints (2001)

730 consumer complaints on file.

#728072August 16, 2000
TIRES:TREAD/BELT
THE LEFT FRONT 16 INCH FS WILDERNESS AT WAS DEFECTIVE FROM PURCHASE. NO-ONE WILL LISTEN. FIRESTONE CLAIMS FORD DID NOT BALANCE THE FRONT TIRES, WILL ONLY WHINE ABOUT FORD. TRIED TO SELL ME A $109 WARRANTY ON THE TIRES. FORD IS WORSE, WILL ONLY STATE I MUST DEAL WITH FIRESTONE. I'VE NOW TALKED TO A FIRESTONE OWNED STORE, FIRESTONE, THE DEALER AND FORD. NO HELP. SINCE THE 16 INCH TIRE IS NOT IN THE RECALL, I'M SOL. THE 16'S ARE JUST AS BAD AS THE 15'S. I'M 99% CERTAIN NONE OF THESE TIRES ARE ADAQUATE TO LIGHT TRUCK USAGE. I JUST WENT TO TN, SAW POPPED 16 INCH WILDERNESS AT 16'S ALL THE WAY OUT AND BACK. *AK( DOT NUMBER: TIRE SIZE: P255 R7016 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727903August 14, 2000
TIRES
TIRE SIDE WALL BLEW OUT AT HIGHWAY SPEED AT NIGHT. TIRE HAD PROPER INFLATION AND WAS NOT PUNCTURED. PRESSURS WERE CHECKED BY DEALER AT 3000 MI.THE REMAINING 4 TIRES HAVE THE SAME DOT # AND SHOW BUBBLING AT THE SIDE WALL. THE STEEL WHEEL WAS DAMAGED ALONG OUTTER EDGE DUE TO THE TIRE FAILURE.( DOT NUMBER: VDHLIRW130 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727623August 11, 2000
TIRES
BOUGHT 2001 EXPLORER SPORT 3/14/2000, ON 4/18/2000 WAS DRIVING AT CREST OF SUNSHINE SKYWAY BRIDGE OVER TAMPA BAY WHEN RIGHT REAR TIRE "BLEW". IT HAD SEPARATED ON THE SIDE AND WAS SHREDDED. TRIED TO HAVE DEALER REPLACE, TOLD IT WASN'T UNDER WARRANTY. REPLACED, GOT WARRANTIES ON ALL 4 TIRES. FIRESTONE DEALER NOW SAYS ISN'T PART OF RECALL. CURRENTLY IN MD: 3817 CROW ROCK RD, MYERSVILLE, MD 21773 , (301) 293-9503. PLAN TO DRIVE BACK TO FLORIDA END OF SEPT. WILL HAVE TO REPLACE TIRES, WITH OR WITHOUT DEALER RECALL, DON'T TRUST THEM AFTER NEAR-DEATH EXPERIENCE! THINK THEY'RE MAKING A MISTAKE NOT RECALLING ALL WILDERNESS AT TIRES. MINE BLEW AFTER 1 MONTH (NEW), AND WASN'T INCLUDED IN THE RECALL. (HAD SENT INFO IN YOUR "COMMENTS" SECTION OF THIS SITE A WEEK AGO, NOT SURE IF YOU GOT IT. THANKS!( DOT NUMBER: 8XHL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726682August 4, 2000
TIRES:TREAD/BELT
THE BELTS ON THIS TIRE SEPARATED WITH VERY LOW MILEAGE AND HAD TO BE REPLACED WITH THE SPARE. HAD IT COME COMPLETELY APART IT COULD HAVE CAUSED A VERY SERIOUS ACCIDENT.*AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726701August 4, 2000
TIRES
I CAN'T BELIEVE IM SEEING THIS IN THE NEWS! THEY SHOULD HAVE TOLD US! I THOUGHT IT WAS A UNIQUE INCIDENT SO I JUST REPLACED THE TIRE MYSELF. I DID MENTION IT TO A SERVICE REP AT MY DEALER AND HE SAID IT WAS MY PROBLEM (BEFORE I KNEW ABOUT THIS IRREGULAR FAILURES). I WOULD LIKE THE TIRES REPLACED. I DO NOT FEEL SAFE WITH THE TIRES NOW. THAT DAY WAS A NORMAL MORNING IN MIAMI AND I WAS DRIVING DOWN THE STREET WHEN I WAS APPROACHING THE SAME BRIDGE I DO DAILY TO GET TO WORK WHEN SUDDENLY I HERE A SOMETHING HITTING THE BACK OF THE CAR. CONTINUOUSLY. IT ACTED AS A LOUD BANG. NOT LIKE A FLAT. SO I STOPPED AND THERE IT WAS, A BLOWN TIRE. HOW UPSETTING!!! WELL I HOPE SOMEONE DOES SOMETHING ABOUT THIS!*AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866799August 4, 2000
TIRES
FIRESTONE WILDERNESS/ATX TIRES WERE FOUR DAYS OLD AND RIGHT REAR TIRE EXPLODED WHILE TRAVELING AT 60 MPH. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865618July 18, 2000
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A HEAD-ON COLLSION WITH A CHEVROLET S10 1987 AT 40-45 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. MANUFACTURER WAS NOT NOTIFIED AT THIS TIME. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#865130July 10, 2000
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE TRVELING AT 20 MPH VEHICLE LOSS CONTROL AND STRUCK A PHONE POLE. VEHICLE TOWED TO DEALER SHOP. DEALER INFORMED CONSUMER THAT LOSS OF CONTROL WAS DUE TO FAILURE OF THE TIE ROD AND LOWER CONTROL ARM. PARTS ARE AVAILABLE FOR INSPECTION IF NEEDED. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#724990July 6, 2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), POWER TRAIN:AUTOMATIC TRANSMISSION
TRUCK WAS PURCHASED NEW WITH 13 TOTAL MILES. WINDSHIELD WIPERS ARE NOT WORKING FUSES ARE FINE AND THE INTERIOR DOME LIGHT IS NOT WORKING FUSES ARE FINE. WHILE SHIFTING FROM DRIVE TO REVERSE THE TRUCK BEGINS TO STALL ALSO WHILE SHIFTING FROM REVERSE TO DRIVE THE TRUCK BEGINS TO STALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864415June 28, 2000
STRUCTURE:BODY:BUMPERS
CONSUMER HAD AN ACCIDENT. BUMPER WAS AMONG OTHER PARTS THAT HAD TO BE REPLACED. REPAIR SHOP TOLD CONSUMER , THAT ACCORDING TO FORD, NEW VEHICLES WILL BE RECEIVING THE BUMPERS FIRST. THEY HAD NO IDEA WHEN THEY COULD REPLACED IT.*AK,
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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