Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#729146August 26, 2000
TIRES:TREAD/BELT
ALTHOUGH I MENTIONED TO MY MECHANIC THAT IT SEEMED "ODD" THAT THE TREAD HADN'T WORN DOWN BUT BEAUSE OF THE SEPARATION THE TIRES ALL HAD TO BE REPLACED.THIS WAS DONE BEFORE THE RECALL THEREFORE DOT INFO IS NOT AVAILABLE AS THE TIRES HAVE BEEN DISPOSED OF. ALSO, IT IS UNFORTUNATE THAT THE SIZE OF MY TIRES IS NOT INCLUDED IN THE RECALL. I'M FILING THIS REPORT TO ADD TO DATA THAT THIS TIRE ALSO WAS DEFECTIVE.( DOT NUMBER: UNKNOWN TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729163August 26, 2000
TIRES
TIRE IS STARTING TO SEPARATE FROM THREAD CAUSING DANGEROUS CONDITION( DOT NUMBER: W2TCU TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729186August 26, 2000
TIRES
TIRES MIGHT STILL BE ON THE CAR IN A JUNK YARD SOMEWHERE IN ALASKA, NEAR TOK.( DOT NUMBER: TIRE SIZE: R16 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#729217August 26, 2000
TIRES
OUTSIDE LAYER OF TIRE PEELED OFF IN A SECTION ACROSS WIDTH OF TIRE, ALMOST PUT ME IN DITCH. I COULD HAVE BEEN ANOTHER FATALITY STATISTIC. FORD AND FIRESTONE WILL NOT ACKNOWLEDGE THIS AS THEIR RESPONSIBILITY.ONE( DOT NUMBER: W2CU1PX TIRE SIZE: 255/70R 16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729023August 25, 2000
TIRES
ON THE MORNING ON 6/14/2000 AT 6AM I WAS TRAVELING NORTH ON I-17 IN AZ ( 1 MILE N OF SUNSETPOINT MARKER 254) AT APPROX. 70 MPH (SPEED LIMIT 75 MPH). MY LEFT REAR TIRE SUDDENLY SEPARATED AND EXPLODED SPINNING ME ACROSS TWO LANES OF HIGHWAY AND INTO A RUGGED DESER MEDIAN. THE CAR CONTINUED TO SPIN, START TO ROLL TO THE SIDE AND THEN WAS UPRIGTED AS THE SIDE COLLIDED WITH A LARGE BOULDER. THE VEHICLE WAS WISH BONED AND DEEMED A TOTAL LOSS BY THE INSURANCE CARRIER. THE THREE OCCUPANTS WERE TRANSPORTED TO YAVAPAI COUNTY MEDICAL CENTER IN PRESCOTT BY PARAMEDICS WITH BUMPS AND BRUISES. THE DRIVER (MICHELE) SUSTAINED A SHATTERED LEFT ARM, HAND AND DISLOCATED WRIST. IMMEDIATE SURGERY WAS PERFORMED TO STABILIZE THE SHATTERED BONES AND INSERT AN EXTERNAL FIXATOR. A SECOND SURGERY TOOK PLACE APPROX. 5 WEEKS LATER TO ATTEMPT TO FURTHER REDUCE THE DISLOCATION AND SET MORE OF THE SHATTERED BONES. AT THIS TIME, 2 1/2 MONTHS AFTER THE ACCIDENT, THE EXTERNAL FIXATR IS STILL IN PLACE BECAUSE THE BONES HAVE YET TO HEAL. EXTENSIVE THERAPY WILL BE NEEDED AND PERMANENT LOSS HAS YET TO BE DETERMINED.( DOT NUMBER: TIRE SIZE: 15 )
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#729030August 25, 2000
TIRES
WE WERE RETURNING FROM CALIF. WHEN MY RIGHT FRONT TIRE SEPARATED, WHICH MADE MY VEHICLE PULL SHARPLY TO THE LEFT. WHEN THAT HAPPENED IT TORE THE MOLDING OFF MY WHEEL WELL, AND THE RUNNING BOARD, ALSO INFLICTING DAMAGE THE BODY AS WELL. WHEN IT SEPARATED IT SCARED THE HECK OUT OF MY 11 YEAR-OLD DAUGHTER AND HER FRIEND. WE WERE JUST LUCKY THIS TIME. SINCE THEN 3 DEALERSHIPS 2 BEING FIRESTONE NOTICED MY REMAINING 3 TIRES WERE BEGINNING TO SEPARATE AND SHOULD BE REPLACED IMMEDIATLY, WHICH I DID RELUCTANTLY WITH BRIDGESTONE. THE RECALL DEFINETLY SHOULD INCLUDE THE P255/70R16 AS WELL , SINCE MY CASE IS NOT THE ONLY ONE . THE NEXT ONE MAY NOT BE AS LUCKY!( DOT NUMBER: W2CU1PX TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729045August 25, 2000
TIRES
SINCE I PURCHASED MY VEHICLE USED, IT WAS TIME TO REPLACE THE ORIGINAL TIRES. I WENT TO THE DEALER IN MAY, 2000 AND THEY RECOMMENDED FIRESTONE WILDERNESS AT'S WHICH I PURCHASED, AND HAD THE DEALER MOUNT AND BALANCE THE TIRES. WITH ALL THE NEGATIVE PUBLICITY AND POOR SAFETY RECORD OF THESE TIRES, I AM REALLY UPSET KNOWING THAT I AM DRIVING ON TIRES THAT MAY NOT BE SAFE. EVEN THOUGH I HAD THE TIRES CHECKED BY THE DEALER AND THEY ARE NOT THE DOT VDHL MODELS, I AM SCARED TO BE DRIVING ON THEM. I DRIVE APPROXIMATELY 60 HIGHWAY MILES TO WORK EACH DAY - AT HIGHWAY SPEEDS OF 65 MPH. DURING RUSH HOURS - WHICH LEAVES ME EVEN MORE APPREHENSIVE ABOUT THE SAFETY OF THIS PRODUCT. I SUGGEST THAT NHTSA MANDATE A TOTAL RECALL OF ALL THESE TIRES, NOT JUST THE ONES MANUFACTURED AT THE DECATUR, IL PLANT. MY SAFETY AND THE SAFETY OF MY FAMILY IS AT STAKE. IF ONE PLANT'S QUALITY CONTROL WAS NONEXISTANT, WHO'S TO SAY ANOTHER PLANT'S LACK OF INTEGRITY ISN'T AS GREAT? PLEASE HELP ME AND THE MILLIONS OF OTHERS WHO HAVE PURCHASED TIRES FOR THEIR VEHICLES UNKNOWING OF THE HIDDEN DEFECTS THAT MAY BE FACING THEM.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729096August 25, 2000
TIRES
TRAVELING AT 70 MPH ON I-64 IN THE LEFT HAND LANE ON JULY 2, 1998 AROUND 5:00PM WHEN I HEARD A THUD. IMMEDIATELY PULLED INTO THE EMERGENCY LANE WITH SOME DIFFICULTY. UPON REACHING THE EMERGENCY LANE, DISCOVERED THAT THE RIGHT REAR TIRE HAD DISINTERGRATED DOWN TO THE RIM.THE RSWITCHED LANES AND PPULLED OFF ROADNOISE .( DOT NUMBER: UNKNOWN TIRE SIZE: P255/R7016 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729099August 25, 2000
TIRES
WAS ON THE HIGHWAY GOING TO FAMILIES FOR CHRISTMAS.....ALL OF A SUDDEN HAD A FLAT TIRE. HAD TO FIX ON SIDE OF ROAD. WENT TO HAVE IT FIXED WHEN WE GOT BACK HOME, COULDN'T FIX IT. THE TIRE PEOPLE COULDN'T EXPLAIN WHY IT WENT FLAT BUT THE TIRE WAS ALSO RUINED.( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729116August 25, 2000
TIRES:TREAD/BELT
VEHICLE TRAVELING NORTH ON I-75 IN THE LEFT LANE, NORTH OF TAMPA, FL, THE RIGHT REAR TIRE SUFFERED TREAD LOSS, THE ENTIRE TREAD OF THE TIRE CAME OFF. CAR WENT OUT OF CONTROL, SPUN 180, WENT INTO AND ACROSS MEDIAN, STRUCK EDGE OF SOUTHBOUND LANE, FLIPPED ONCE, STRIKING ANOTHER VEHICLE IN SOUTHBOUND LANE, TRAVELED 62 FEET ON WEST SHOULDER OF I 75, TRAVELED OVER A CEMENT WALL, CRASHED INTO CEMENT CULVERT. DRIVER AND PASSENGER INJURED, DRIVER OF OTHER VEHICLE INJURED. HAVE POLICE REPORT AND PHOTOS CLEARLY SHOWING TIRE MISSING THE TREAD.( DOT NUMBER: TIRE SIZE: P225/70R15 )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#729126August 25, 2000
TIRES
REPLACED TIRES BUT I HAVE A SPARE THAT FIRESTONE REFUSES TO CHANGE( DOT NUMBER: VW TIRE SIZE: P236/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553983August 24, 2000
TIRES
FIRESTONE ATX TIRES EXPERIENCED A BLOWOUT CAUSING 3 DEATHS. (ATTORNEY FOR CLIENT) *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
3
#728878August 24, 2000
TIRES
DRIVER SOUTHBOUND ON I-75. LEFT REAR TIRE DETREADED, VEHICLE VEERED TO RIGHT AND ROLLED THREE TIMES ACROSS SOUTHBOUND LANES LANDING ON PASSENGER SIDE ON WEST SHOULDER. TWO BACK SEAT PASSENGERS EJECTED.( DOT NUMBER: VDHLIPM136 TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#728879August 24, 2000
TIRES
DRIVER EASTBOUND ON S.R. 202, LEFT REAR TIRE DETREADS, VEHICLE VEERED TO LEFT INTO MEDIAN, ROLLED FOUR TIMES, LANDING ON WHEELS IN MEDIAN. BOTH AIR BAGS DEPLOYED.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#728930August 24, 2000
TIRES
FIRST BLOWOUT LISTED TOOK OUT GAS TANK FILL ASSEMBLY WITH TREAD, SECOND BLOWOUT IN DECEMBER( DOT NUMBER: TIRE SIZE: 15 INCH )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728939August 24, 2000
TIRES
TRAVEL DOWN HIGHWAY 287 IN TEXAS, TREAD CAME OF VEHICLE CAUSING ME TO LOSE CONTROL, I ROLLED THE VEHICLE 1 1/2 TIMES. MINOR BRUSES TO THE HEAD, LT ARM AND LEFT LEG.( DOT NUMBER: TIRE SIZE: P235/15/75 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#728946August 24, 2000
TIRES
BFORE WE MOVED FROM ILLINOIS IN JUNE, WE HAD THE VEHICLE INSPECTED. THE TIRES WERE "PERFECTLY NORMAL." WITHIN THREE MONTHS, THE TREAD IS NOW SPLITTING FROM THE BASE OF TIRE TO THE POINT WHERE STEEL BELTS ARE VISIBLE. 2 DIFFERENT FIRESTONE DEALERS CONFIRMEND THAT THE HEAT HAS CAUSED THIS TO OCCUR, "EXACTLY LIKE THE 15 INCH MODELS, BUT ONLY THE 15 INCH ARE COVERED. I'D BUY NEW TIRES OR BE VERY CAREFUL." THESE TIRES WERE FUNTIONING NORMALLY UNTIL THEY WERE EXPOSED TO EXTREME HEAT CONDITIONS. I'M NOT IN A POSITION TO PURCHASE NEW TIRES AND, I DON'T BELIEVE IT'S FAIR TO PUT MY FAMILY IN SERIOUS JEPORDY BECAUSE THESE TIRES WERE NOT PRODUCED TO WITHSTAND ALL ELEMENTS THAT THEY MIGHT ENCOUNTER. I HOPE AND PRAY SOMEONE RESPONDS TO THIS. THANK YOU VERY MUCH FOR YOUR TIME.( DOT NUMBER: TIRE SIZE: P255/70 R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728916August 24, 2000
TIRES
THE TIRE SEPERATED ON THE FREEWAY AT APPROX.65MPH. THE HIGHWAY PATROL DID STOP AND TALK TO US. WHEN THE TIRE SEPERATED IT DID DAMAGE TO THE RIGHT FRONT FENDER AND UNDER CARRIAGE OF FRONT BUMPER. I REPLACED THE 2 FRONT TIRES THAT DAY AS THE OTHER TIRE WAS QUESTIONABLE. I REPLACE LIKE FOR LIKE ON THE TIRES NOT KNOWING OF ANY PROBLEMS WITH SAID TIRES. THIS YEAR I AGAIN HAD A PROBLEM AND REPLACED 2 MORE FIRESTONES THIS TIME I BOUGHT REMINGTON TIRES. 3 DAYS LATER A RECALL OF THE FIRESTONE TIRES WAS ANNOUNCED. I HAVE TALKED TO MAGIC FORD AND THEY FEEL IT IS NOT THEIR PROBLEM. I HAVE TALKED TO FIRESTONE AND BECAUSE I DID NOT KEEP THE FIRST 2 TIRES WITH SEPARATION THEY SAY THAT IS NOT THEIR PROBLEM. HAD I KNOWN A RECALL WOULD HAPPEN I WOULD HAVE KEPT THE BAD TIRES. I DID TAKE PICTURES OF THE TIRES AND DAMAGE TO CAR BUT FIRESTONE DIDN'T SEEM TO CARE. I AM NOW OUT OF POCKET FOR 5 FIRESTONE TIRES AND FRONT END DAMAGE ON MY CAR. DO I HAVE ANY RECOURSE?( DOT NUMBER: TIRE SIZE: P235-75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868530August 24, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH REAR DOORS WON'T OPEN. THEY WILL ONLY OPEN FROM THE OUTSIDE. CONSUMER FEELS THIS IS UNSAFE BECAUSE IN AN ACCIDENT REAR PASSENGERS WOULDN'T BE ABLE TO GET OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868618August 24, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND THERE WAS A POPPYING NOISE. ALSO, HEARD TREAD SLAPPING AGAINST VEHICLE. DRIVER'S SIDE REAR TIRE TREAD HAD SEPARATED. CONSUMER HAD TIRE REPLACED. TIRES WERE FIRESTONE #AT, P23575R15. TIRE WAS REPLACED AT THIS TIME, AND WAS FROM THE DECATUR, ILLINOIS PLANT. TIRE WAS EXPERIENCING LOSS OF AIR PRESSURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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