Ford Explorer Complaints (2000)

1,026 consumer complaints on file.

#754813November 23, 2001
AIR BAGS
THIS COMPONENT CONTROLS THE OPERATION OF THE TWO FRONT AIRBAGS. THIS WIRE HARNESS JUST STOPPED WORKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899265November 19, 2001
ENGINE AND ENGINE COOLING:ENGINE
TIMING TENSIONER WAS FIXED UNDER RECALL A YEAR AGO. CURRENTLY, WHEN STARTING UP VEHICLE, IT SOUNDED LIKE 2 PIECES OF METAL HITTING TOGETHER. CONTACTED DEALER, AND DEALER STATED NOTHING THEY COULD DO. THIS WAS COMMON AMONG EXPLORERS. PLEASE ADD VIN? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754574November 15, 2001
SUSPENSION:FRONT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753700October 26, 2001
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE VEHICLE WOULD CRANK AND THEN IMMEDIATELY DIE. IN ORDER TO KEEP IT RUNNING YOU WOULD HAVE TO INCREASE THE RPMS TO ABOVE 1500. YOU WOULD HAVE TO HOLD DOWN THE BRAKE AND ACCELERATE AT THE SAME TIME TO BE ABLE TO DRIVE. THIS HAPPENED TWICE. I TOOK THE VEHICLE TO A LOCAL SHOP SINCE FORD CLAIMED THEY DID NOT KNOW WHAT THE PROBLEM COULD BE. AFTER EXPLAINING THE SITUATION THE MECHANIC INFORMED ME THAT HE WAS 99% SURE IT WAS THE ELECTRONIC IDLE CONTROLLER BECAUSE HE HAD REPLACED SEVERAL OF THEM ON EXPLORERS WHICH CORRECTED THE PROBLEM. THIS IS A POTENTIAL DANGEROUS SITUATION IF YOU ARE NOT AWARE OF HOW TO OVER COME THE SITUATION IN A TIME OF CRISIS. I BELIEVE THAT FORD HAS A MAJOR PROBLEM HERE THAT NEEDS TO BE INVESTGATED BEFORE SOMEONE IS SERIOUSLY INJUED OR POSSIBLE KILLED. THE COST TO REPAIR WAS APPROXIMATELY $175.00, HOWEVER I SPENT ANOTHER $100.00 CHANGING FILTERS AND CLEANING INJECTORS THINKING IT WAS A FUEL PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898256October 25, 2001
VEHICLE SPEED CONTROL, SUSPENSION:FRONT, SUSPENSION
VEHICLE ACCELERATES ON ITS OWN, THIS HAS HAPPENED 3 TIMES, TWICE WITH CRUISE CONTROL ACTIVATED. CONSUMER THINKS IT MAY HAVE TO DO WITH THE RECALL ON POWERTRAIN CALIBRATION THAT WAS DONE IN APRIL. PRIOR TO RECALL REPAIRS VEHICLE DID NOT HAVE THIS PROBLEM. VEHICLE TAKEN TO DEALER 3 TIMES, COULD NOT FIND A PROBLEM.*AK CUSTOMER STATES THAT THERE WAS A SQUEAKING NOISE IN THE RIGHT FRONT WHEEL INTERMITTENTLY AT LOW SPEEDS. THE VEHICLE HAD AN ACCIDENT DUE TO THE SURGING, THERE WERE NO INJURIES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898268October 25, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH ENGINE RUNNING, PARK BRAKE NOT APPLIED, AND VEHICLE SUUDDENLY WENT BACKWARD, KNOCKING CONSUMER OVER , WENT 75 FEET ACROSS STREET AND HIT A HOUSE. NO INJURIES, DAMAGE TO VEHICLE WAS $ 3000.00. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#898160October 24, 2001
SUSPENSION:FRONT
THERE WAS A NOISE ON LEFT SIDE COMING FROM FRONT OF VEHICLE. CONTACTED DEALER, AND DEALER GAVE CONSUMER ANOTHER VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898161October 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WILL STALL WHILE DRIVING AND WHEN STARTING, VEHICLE BACK UP AND WILL STALL AGAIN. CONTACTED DEALER, AND DEALER STATED NOTHING WAS WRONG. PLEASE ADD VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753509October 22, 2001
VISIBILITY:GLASS, SIDE/REAR
THE FORD EXPLORER WAS PARKED IN OUR DRIVEWAY AT THE TIME OF THE INCIDENT. THE REAR WINDOW WAS OPEN AND WE WERE STANDING BEHIND THE VEHICLE WHEN WITHOUT WARNING THE WINDOW EXPLODED THROWING GLASS FRAGMENTS OVER 10 FEET IN ALL DIRECTIONS. THE ENTIRE BACK WINDOW BROKE INTO PIECES NO LARGER THAN 1/4 INCH IN SIZE. THERE WERE NO PREVIOUS MARS OR CRACKS IN THE BACK WINDOW AND NOTHING HIT THE WINDOW BEFORE IT BROKE. MY BIGGEST CONCERN IS THAT IF THE WINDOW HAD BROKEN WHILE WE WERE DRIVING ON THE FREEWAY, OUR ANIMALS THAT ARE CONTAINED IN THE BACK OF THE VEHICLE COULD HAVE BEEN HURT BY FLYING GLASS NOT TO MENTION POSSIBLY JUMPING OUT OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753303October 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTOR VIBRATION-HAVE HAD ROTORS TURNED TWICE WITH FIRST TIME LISTED ABOVE AND SECOND IN JULY/2001 WITH APPROX 40000MILES. IS THIS WARPING NORMAL WITH THIS MILEAGE? MOSTLY DRIVEN ON HIGHWAY WITH SOME CITY MILES. NO OTHER VEHICLE I'VE OWNED HAS REQUIRED SUCH FREQUENT MAINTENANCE ON THE ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897471October 9, 2001
STEERING
WHEN STEERING VEHICLE WILL GO STRAIGHT, AND WHEN TRYING TO TURN WHEEL IT JERKS . WHEN TRYING TO TURN WHEEL EITHER LEFT OR RIGHT IT IS HARD, AND IT MAKES A GRINDING NOISE. CONTACTED DEALER, AND DEALER STATED THEY KNEW IT WAS A PROBLEM, BUT THEY DIDN'T HAVE A SOLUTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897183October 2, 2001
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:WINDSHIELD
WHILE CONSUMER WAS DRIVING AT ABOUT 60MPH BACK WINDSHIELD SHATTERD WITHOUT ANY WARNING. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897014September 28, 2001
SUSPENSION:FRONT, SUSPENSION:FRONT:SHOCK ABSORBER, WHEELS:RIM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT END SHAKES AND THE VEHICLE FLOATS. VEHICLE WANDERS IN BETWEEN LANES. DEALER REPLACED FRONT SHOCKS, BUT THE LOOSE FEELING IS STILL THERE.*AK THE VEHICLE WAS VIBRATING DUE TO BENT RIM. THE BRAKE FAILED AT 6000 MILES. THERE WAS ENGINE NOISE AND THE CAUSE WAS NOT KNOWN. THE TIRES WERE ON RECALL AND WERE REPLACED BY FIRESTONE. THE SHCOCK ABSORBERS ALSO FAILED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752414September 20, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
LEFT SIDE BRAKE CALIPER FELL OFF, CAUSING WHEELS TO LOCK UP. THIS WAS A WEEK AFTER THE PASSENGER SIDE WAS TIGHTENED BY DEALER DUE TO NOISE IN FRONT END. HAVE ALL PAPERWORK AND ALSO DIGITAL PICTURES. IF THE CALIPER WOULD HAVE DROPPED OFF ON THE FREEWAY, IT COULD HAVE BEEN A DISASTER....THANKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896282September 13, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLS AT ANY GIVEN SPEED. CONSUMER INFORMED DEALER WHAT THE PROBLEM WAS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752150September 13, 2001
TIRES:TREAD/BELT
TREAD TORE OFF WHILE TRAVELING FROM CALIFORNIA. CAUSED EXTENSIVE DAMAGE TO THE SIDE OF THE CAR. HAVE CONTACTED FORD AND THE DEALERSHIP. WHICH NEITHER WILL TAKE RESPONSIBILITY FOR DAMAGE. AM CALLING FIRESTONE NEXT. *AK (TIRESIZE: 235/75R/15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751696September 5, 2001
VEHICLE SPEED CONTROL
I NOTICED ON THE NHTSA WEBSITE THAT THERE ARE 7 COMPLAINTS ABOUT STALLING. THE DEALER TOLD ME IT WAS THE I.A.C. VALVE. I KNOW OF 3 OTHER INSTANCES OF THIS PROBLEM. THE LAST TIME IT HAPPENED ON ME WAS AT 70MPH ON THE INTERSTATE. THE DEALER STATED THERE IS NO RECALL ON THIS PROBLEM. BUT, THIS COULD BECOME A VERY SERIOUS SAFETY ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895710September 4, 2001
SUSPENSION:FRONT
CONSUMER REPLACED FIRESTONE TIRES WITH GOODYEAR WRANGLERS. SINCE REPLACEMENT OF TIRES THERE IS BAD VIBRATION, AND STEERING WHEEL IS LOOSE. DEALERSHIP IS AWARE OF PROBLEM. THE CONSUMER STATED THAT NOISE ONLY APPEARS FROM GOODYEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751628September 4, 2001
TIRES
TRAVELING HOME ON THE SHIP CHANNEL BRIDGE FROM FRIENDS PLACE WHEN I HEARD A BANG LIKE SOMETHING HAD KICKED UP, AFTER WHICH THE VEHICLE STARTED TO MOVE FROM SIDE TO SIDE I PROCEEDED TO SLOW DOWN AT WHICH TIME THE TIRE BEGAN TO SHRED. WHEN I WAS ABLE TO PULL THE VEHICLE TO THE SHOULDER OF THE FREEWAY THE ONLY THING LEFT WAS THE CENTER PART OF THE TIRE NOT A PIECE OF THE WALLS WERE ON THE TIRE.*AK (DOT NUMBER: 8XHL1PY529 TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562838August 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THE FOUR SPEED AUTOMATIC TRANSMISSION IS INADEQUATELY DESIGNED FOR TOWING THE LOADS FOR WHICH IT IS ADVERTISED BY MANUFACTURER, THE GEAR RATIOS ARE TOTALLY INADEQUATE FOR THE LOAD, THE VEHICLE STALLS NEARLY STALLS IN FIRST GEAR ON THE GRADE.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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