Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#8004029February 13, 2002
ELECTRICAL SYSTEM
WHILE DRIVING THE VEHICLE THE DASH LIGHT ILLUMINATES ALL LIGHT ACTIVATED. THE LIGHTS BLINK ON AND OFF, THE WINDSHIELD WIPERS STOP WORKING, THE TURN SIGNALS ARE ERRATIC. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758077February 11, 2002
ENGINE AND ENGINE COOLING:ENGINE
ENGINE BEGAN PRODUCING SOUNDS OF DIESELING OR RATTLING AT ROUGHLY 50K MILES. CAMSHAFT TENSIONER REPLACED UNDER RECALL SHORTLY AFTER, MECHANIC SAID THIS WOULD ELIMINATE NOISE. NOISE GREW PROGRESSIVELY WORSE OVER TIME - BROUGHT INTO A FORD DEALER, HAD VEH. FOR A WEEK AND REPLACED FRONT CAM CHAIN GUIDE. WENT TO P/U VEHICLE AND WAS INFORMED NOISE IS STILL THERE DUE TO REAR CAM CHAIN GUIDE NEEDING REPLACEMENT. WOULD HAVE TO PULL MOTOR FOR ABOUT ANOTHER $1000. TWO INDEPENDENT MECHANICS INFORMED ME BOTH GUIDES FAILING DUE TO CAM SHAFT TENSIONER. BOTH GUIDES WOULD NOT FAIL AT SAME TIME ON OPPOSITE ENDS OF MOTOR UNLESS JOINED BY COMMON PART. DEALER AND FORD MOTOR CO. BASICALLY SAID THAT'S MY PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003764February 8, 2002
SEATS, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE BACKING OUT OF A DRIVEWAY AT APPROXIMATELY 5 MPH A BOLT IN DRIVERS SEAT UNEXPECTEDLY BROKE AND CAUSED SEATBACK TO FALL INTO SECOND ROW OF SEATS. AS A RESULT, DRIVER'S FOOT HIT ACCELERATOR PEDAL, INCREASING SPEED OF VEHICLE, AND LOST CONTROL. VEHICLE TRAVELED AN ESTIMATED DISTANCE OF 50-60 FEET BEFORE CRASHING INTO A TREE. DRIVER RECEIVED MINOR HEAD AND SHOULDER INJURIES. VEHICLE HAS NOT BEEN EXAMINED BY THE DEALERSHIP. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. NOTE: PART IS AVAILABLE FOR INSPECTION.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8003765February 8, 2002
SUSPENSION:FRONT:CONTROL ARM
WHILE DRIVING AT HIGHWAY SPEEDS CONSUMER LOST CONTROL OF VEHICLE. DEALER WAS CONTACTED, AND STATED BALL JOINTS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003793February 8, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
BRAKE LIGHTS REMAIN ILLUMINATED AFTER VEHICLE HAS BEEN SHUT OFF, DEALER HAS YET TO BE CONTACTED, PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757803February 5, 2002
AIR BAGS, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THE STEERING COLUMN STARTED SMOKING AS I USED THE BLINKER. THE LOCAL FORD SERVICE SAYS THAT THE "CLOCK SPRING" IN THE AIR BAG CAUGHT FIRE AND DAMAGED THE STEERING COLUMN AND POSSIBLY THE AIR BAG. THIS IS NOT COVERED UNDER WARRANTY AS IT IS A SAFTY DEVICE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8003482February 4, 2002
STEERING:RACK AND PINION:PINION SHAFT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:DRIVELINE:DRIVESHAFT, VISIBILITY:WINDSHIELD WIPER/WASHER, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, EXTERIOR LIGHTING:BRAKE LIGHTS, PARKING BRAKE, STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER STATED THERE HAVE BEEN NUMEROUS PROBLEMS WITH THE DRIVE TRAIN, CONSUMER BEGAN HEARING AN ODD N OISE IN AUGUST 2000, AND IN APRIL 2001, AT THAT TIME DEALER COULD NOT DUPLICATE THE PROBLEM, THE DEALERSHIP HOWEVER DID REPLACE THE DRIVESHAFT ASSEMBLY, AND THE JOINT ASSEMBLY SPINDLE-ARM, SEVERAL MONTHS LATER THE OUTER TIE-ROD ENDS WERE REPLACED, LOWER STEERING SHAFT WHICH WAS LEAKING POWER STEERING FLUID, THE POWER STEERING PUMP AND THE RACK AND PINION, ALSO PARKING BRAKE DOES NOT RELEASE, AND THE CRUISE CONTROL CABLE WAS REPLACED, THE CHECK ENGINE LIGHT ILLUMINATED.*AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#564230January 31, 2002
SUSPENSION
CONSUMER IS HAVING PROBLEMS WITH THE VEHICLE'S SUSPENSION. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003261January 30, 2002
VEHICLE SPEED CONTROL
UPON STARTING VEHICLE AND BYN PRESSING ON ACCELERATOR PEDAL STICKS. TOOK TO DEALER, DEALER STATED THAT WAS THE THROTTLE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002992January 28, 2002
TIRES
WHILE DRIVING 40MPH, FRONT RIGHT TIRE BLEWOUT, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. TIRE SIZE AND DOT# UNAVAILABLE. 1999, FORD, EXPLORER.*AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757423January 28, 2002
VEHICLE SPEED CONTROL
THROTTLE STICKS (MOMENTARILY) JUST AFTER STARTING ENGINE. DOES NOT STICK ANY OTHER TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757425January 28, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, UNKNOWN OR OTHER
"CHECK ENGINE" LIGHT CAME, BUT CAR APPEARED TO RUN/PERFORM NORMALLY. WHEN THE LIGHT CAME ON, I WAS LOW ON FUEL. HAD DEALER CHECK, REPORTED TAHT I NEEDED NEW FUEL PUMP, THERE WERE LEAKS AT INTAKE GASKETS & COST TO REPAIR WOULD BE ABOUT $1,200. SECOND SCAN BY ANOTHER AUTO SHOP COULD NOT GET THE SAME COMPUTER "CODES" AS DEALER. "CHECK ENGINE" LIGHT WAS RESET. ON 1/24/2002, WHEN FUEL TANK WAS VERY LOW, "CHECK ENGINE" CAME ON AGAIN. NOT CONVINCED WHAT THE PROBLEM IS! I AM CERTAIN THAT WATER IN THE FUEL IS PART OF THE PROBLEM. I AM NOT CONVINCED THAT A NEW FUEL PUMP IS NEEDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002779January 24, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
WHILE DRIVING, THROTTLE/ AIR BYPASS VALVE MALFUNCTIONS WHICH CAUSES ACCELERATOR PEDAL TO STICK, AND PEDAL GOES NEARLY TO THE FLOOR. ALSO PEDAL HAS TO BE PUMPED BEFORE IT RELEASES. *AK THE DEALER SAID THEY CAN FIX THE PROBLEM, BUT THE VEHICLE STILL HESITATES AND THERE IS ROUGH IDLE, THE LOWER BALL JOINTS FAILED, AND WERE REPLACED.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757054January 18, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DEALER REFUSED TO REPAIR VEHICLE AFTER DEFECTIVE REMAUFACTURED ENGINE INSTALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564017January 17, 2002
ELECTRICAL SYSTEM:STARTER ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), VEHICLE SPEED CONTROL
CONSUMER STATES THAT VEHICLE SOMETIMES DOES NOT START, HOWEVER AFTER DAYS AND HOURS IT WOULD START ON ITS OWN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564008January 17, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STRUCTURE
CONSUMER STATES THE ABS SYSTEM FAILED. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001784January 8, 2002
STEERING: STEERING WHEEL/HANDLE BAR
WHILE TRAVELING AND WITHOUT ANY INDICATION STEERING WHEEL LOCKED UP, MAKING IT DIFFICULT TO STEER. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005618January 3, 2002
STRUCTURE
REAR TIRE STRUCK THE TOYOTA'S FRONT BUMPER AND ROLLED THE EXPLORER OVER. THE SIDE AIRBAGS DID NOT DEPLOYED. THE FORCE IN THE ROLLOVER CRASH SHOULD HAVE ACTIVATED THE SIDE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8001389January 2, 2002
UNKNOWN OR OTHER
ENGINE CHECK LIGHT STAYING ON. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001278December 31, 2001
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
WHILE DRIVING, UPPER CONTROL ARM DISENGAGED FROM VEHICLE AND WHEEL CAME OFF *AK CONSUMER HAD STOPPED AT A RED LIGHT AND WENT TO ACCELERATE WHEN THE LIGHT CHANGED AND THE FRONT OF THE VEHICLE DROPPED TO THE PAVEMENT, CONSUMER NO LONGER OWNS THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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