Ford Explorer Complaints (1994)

1,207 consumer complaints on file.

#857869March 3, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
THE STRAP THE HOLDS THE FUEL TANK IS BROKEN AND NEEDS TO BE REPLACED. THE DEALERSHIP IS AWARE OF THE SITUATION. OWNER HAS BEEN WAITING FOR A REPLACEMENT STRAP FOR OVER 6 MONTHS. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551115February 28, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
LEAVES AND STEMS ENTERED THE ENGINE THROUGH WINDSHIELD AIR VENTS INTO VEHICLE HEATER BLOWER AND CAUSED A BURNING SMELL. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551146February 28, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
ON TWO OCCASIONS THE BRACKETS CONNECTING THE HYDRAULIC LIFT CYLINDERS TO THE LIFTGATE RIPPED OFF. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719287February 26, 2000
POWER TRAIN
SPEEDOMETER NEEDLE JUMPS WHILE DRIVING AT ALL SPEEDS. CANNOT DETERMINE EXACT SPEED OF VEHICLE WHILE MOVING. IN MY OPINION, THIS IS A SAFETY HAZARD! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857320February 22, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE HYDRAULIC LIFT CYLINDER BROKE OFF AND FELL OUT. MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857191February 18, 2000
SUSPENSION
WHEN TRAVELING AT HIGHWAY SPEED OVER 40 MPH CONSUMER NOTICED VIBRATION WITHIN FRONT AND REAR END, MAKING IT VERY DIFFICULT TO OPERATE VEHICLE. CONSUMER HAS CONTACTED THE DEALER, DEALER NOTED THAT A TSB WAS ISSUED ON THE SAME PROBLEM, DEALER KNOWS OF THE PROBLEM AND WILL FIX IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857054February 16, 2000
POWER TRAIN:AXLE HUBS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE HAVING VEHICLE IN 4-WHEEL DRIVE AUTOMATIC WHEEL HUBS DID NOT ENGAGE WHICH MAY CAUSE LOSS OF VEHICLE CONTROL. BRAKES REPAIRED INCLUDING REPLACEMENT OF THE ROTORS, WHEN HUBS WERE REPLACED THEY PACKED THEM WITH GREASE CAUSING FAILURE OF THE AUTOMATIC HUBS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559602February 12, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
RECALL REPAIR 99V-310 WAS SCHEDULED TO TAKE 7 HOURS, THE CONSUMER REQUESTED A RENTAL BUT WAS TOLD HE WOULD HAE TO PAY FOR IT, THE CONSUMER BELIEVES A RENTAL SHOULD BE FREE OF CHARGE WHILE THE REPAIR IS BEING MADE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855358February 10, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
CONSUMER WAS LOOKING ON THE INTERNET AND SAW HER VEHICLE ON RECALL. SHE NOTIFIED THE DEALERSHIP THAT LIFTGATE ROD BRACKET ON THE PASSENGER'S SIDE BROKE. THIS WAS SECOND RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718563February 10, 2000
TIRES:TREAD/BELT
WE LOANED OUR EXPLORER TO OUR SON-IN-LAW TO DRIVE TO KERRVILLE, TEXAS AT CHRISTMASTIME AND ON THE WAY UP THERE ONE OF THE TIRES BLEW ALL THE TREAD OFF. WE DID NOT KNOW THERE WAS A PROBLEM WITH THIS PARTICULAR TIME AND TOOK THE VEHICLE TO SEARS AND TRADED THE TIRE IN FOR AN IDENTICAL TIRE FOR THE EXPLORER. THESE ARE THE ORIGINAL TIRES THAT CAME ON THE VEHICLE, WHICH HAS 49,000 MILES ON IT. THE TIRES STILL LOOK GOOD, BUT APPARENTLY THERE WAS A DEFECT. MY SON-IN-LAW WAS DRIVING 70 MILES AN HOUR WHEN THIS HAPPENED. HE AND MY DAUGHTER WERE PRETTY SHOOK-UP, BUT NOT INJURED. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718583February 10, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, TIRES:TREAD/BELT
THE TREAD SEPARATED FROM THE TIRE WHICH CAUSED DAMAGE TO THE RIGHT REAR PANEL OF THE VEHICLE, THE TAILPIPE HAD TO BE REPLACED, PLUS WE HAD TO BUY A NEW TIRE. THESE ARE NOT THE ORIGINAL TIRES ON THE VEHICLE, BUT WE DID REPLACE THEM WITH THE SAME BRAND, SIZE, ETC. THAT WERE ORIGINALLY ON THE VEHICLE.( DOT NUMBER: TIRE SIZE: P235/7-15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854908February 9, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
BRACKET THAT HOLDS THE GAS CYLINDER BROKE OFF TWICE, CAUSING THE LIFTGATE TO FALL DOWN UNEXPECTEDLY, AND MAY RESULT IN INJURIES. THIS VEHICLE IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856619February 9, 2000
TIRES:TREAD/BELT
FIRESTONE TIRES MODEL ATX; WHILE TRAVELING PASSENGER'S REAR TIRE TREAD SEPARATED FROM TIRE, CAUSING AN ACCIDENT AND TOTALLING VEHICLE. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#718537February 9, 2000
TIRES:TREAD/BELT
I WAS DRIVING AT FREEWAY SPEED, WHEN I HEARD A "FLOP FLOP" LOUD NOISE. I PULLED TO THE RIGHT AND FOUND THAT THE TREAD WAS IN 1 LONG STRIP, STILL ATTATCHED TO PART OF THE TIRE. THE TIRE WAS NOT COMPLETELY FLAT, BUT NOT DRIVEABLE. A LOCAL SHERIFF DEPUTY STOPPED TO HELP ME. HE THOUGHT THAT I HAD A "RE-TREAD" TIRE. I TOD HIM THAT IT WAS THE ORIGINAL SPARE. HE TOLD ME TO CONTACT THE DEALER AND FIRESTONE. I DID. THEY SAID THEY COULDN'T HELP ME. THE DAMAGE TO MY SUV, WAS TO THE LEFT REAR FENDER, LEFT PASSENGER DOOR, AND TRIM. I HAVE SINCE REPLACED ALL TIRES AND KEPT 1 OF THE ORIGINAL FIRESTONE TIRES.*AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852020February 8, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
RIGHT SIDE CARGO DOOR HINGE RIPPED METAL AND CAME OUT, AND DOOR FELL. CALLED DEALER-SAID HE WAS UNAWARE OF PROBLEM IN EXPLORERS. YET SAFETY HOTLINE LISTED EXACT PROBLEM AS A SAFETY CAMPAIGN. CONSUMER CALLE D FORD MOTOR COMPANY AS INSTRUCTED. THEY STATED THAT THERE HAD BEEN PROBLEMS WITH THIS YEAR EXPLORER, AND THEY WOULD FIX IT IF VEHICLE WAS UNDER 60, 000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855614January 27, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING BACK FROM AIRPORT TRAVELING 15MPH STARTED SMELLING SMOKE FROM THE HEATER. TURNED OFF HEATER. PULLED UP IN THE DRIVEWAY AND TURNED OFF CAR. VEHICLE WAS FILLED WITH SMOKE UNDER THE HOOD. SMOKE GOT WORSE. WHOLE CAR ENGULFED IN FLAMES. IT WAS DETERMINED THAT AN ELECTRICAL SHORT CAUSED THE FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#855445January 24, 2000
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WAS DRIVING DOWN ON HIGHWAY AT APPROXIMATELY 55MPH WHEN THE SUN ROOF EXPLODED. THERE WAS NO PRIOR WARNING THAT THIS WOULD HAPPEN. THE TEMPERATURE INSIDE & OUTSIDE VEHICLE DID NOT CHANGE. NOTHING HIT THE SUNROOF. WASN'T CLOSING OR OPENING THE SUN ROOF WHEN IT SHATTERED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#783637January 6, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON TWO OCCASIONS THE BRAKE DRUMS, SHOES AND LININGS IN THE REAR WHEELS DISINTEGRATED CAUSING THE BRAKES TO LOCK UP WHEN APPLIED ON WET OR DRY PAVEMENT. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716933January 5, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WILL NOT SHIFT INTO SECOND GEAR. CLUTCH MATERIAL FOUND IN PAN. VEHICLE HAS BEEN USED SOLELY FOR COMMUTING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716555December 28, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT, PARKING BRAKE:CONVENTIONAL
NHTSA CAMPAIGN ID NUMBERS: 94V16900 AND 99V310001. DEALER REFUSED TO FIX PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0

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