Ford Explorer Complaints (2001)

730 consumer complaints on file.

#897240October 2, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN AIR CONDITIONING IS ON VEHICLE STALLS WITHOUT PRIOR WARNING . DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752752September 30, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785687September 29, 2001
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
THE REAR PINION BEARING FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752684September 28, 2001
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:LEAF
THE LEFT REAR LEAF SPRING DROPPED ON MY EXPLORER. THE LEFT REAR WHEEL WELL WAS 33" OFF THE GROUND AND THE RIGHT FRONT WHEEL WELL WAS 35" OFF THE GROUND. THE TRUCK SAT COCKEYED. THE TRUCK STEERING WAS LOOSE AND THE TRUCK WANDERED AT HIGHWAY SPEEDS, 50-70 MPH. THE DEALER REPLACED THE LEAF SPRING ON 05/03/2001.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752686September 28, 2001
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY
SECOND NOTIFICATION! THE LEFT REAR SPRING ON MY 2001 EXPLORER HAS FAILED AGAIN. THE VEHICLE SITS COCKEYED BECAUSE THE LEFT REAR SPRING IS LOWER THAN THE RIGHT FRONT. THE TRUCK STEERING IS LOOSE AND THE TRUCK WANDERS AT HIGH SPEEDS, 50-70 MPH. THE TRUCK WAS TAKEN TO THE LOCAL DEALER WHO SAID THEY CAN'T REPLACE THE SPRING UNTIL IT IS 1" OUT OF TOLERANCE. MY QUESTIONS ARE, IS THE LEAF SPRING DEFECTIVE ON FORD EXPLORERS? WHY DOES THE LEAF SPRING FAIL? WILL THE TRUCK ROLL OVER IF THER IS A BLOW OUT AT HIGH SPEEDS BECAUSE THE TRUCK DOES NOT SIT LEVEL? FINALLY, I HAVE BEEN DRIVING FOR 40 YEARS AND HAVE NEVER HAD A LEAF SPRING TO FAIL. HELP????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897041September 28, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE TRAVELING AND WHEN DEPRESSING BRAKE PEDAL HEARD GRINDING NOISE. CONSUMER PULLED WHEEL OFF, AND NOTICED PADS WERE WORN OUT. DEALER WAS CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897063September 28, 2001
SEATS
CUSTOMER COMPLAINS THAT BACK BENCH SEAT IS OF SUCH DESIGN THAT WHEN CHILDREN SIT ON IT, AND BRAKE IS APPLIED SEAT WILL MOVE UP, AND START TO FLIP FORWARD. THIS DOES NOT HAPPEN WHEN ADULTS SIT ON BENCH. VEHICLE TAKEN TO DEALER 3 TIMES, FOUND NO PROBLEM WITH SEAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752578September 25, 2001
SEATS:MID/REAR ASSEMBLY
THE REAR SEATS IN THE EXPLORER FLIP FORWARD WITH MY CHILDREN IN THEM WHEN STOPPING FAST. THE SEATS DO NOT LOCK DOWN IN ANY WAY. THIS IS HOW THEY ARE BUILT. TRIED TO RETURN THE EXPLORER 1 WEEK AFTER THE LEASE FORD TOLD ME IT'S A DESIGN FLAW, CAN'T BE FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752537September 24, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE DRIVING ON THE FREEWAY DOING 65 MPH PASSANGER SIDE REAR TIRE FELL OFF DUE TO LUG BOLTS BREAKING. VEHICLE ALMOST ROLLED, BUT WAS BROUGHT UNDER CONTROL BEFORE THAT HAPENED. SPOKE WITH DEALERSHIP AND THEY ARE NOT WILLING TO HELP AND SAID IT WAS NOT UNDER WARRANTY. FORD MOTOR HAS ALSO BEN CONTACTED AND THEY ARE NOT WILLING TO HELP EITHER. (TIRESIZE: 16 INCH)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896431September 18, 2001
TIRES:TREAD/BELT
VEHICLE WAS GOING 30-40MPH IN 4 WHEEL WITH A LIGHT COATING OF SNOW. 4 VEHICLES LOST CONTROL AND STARTED SPINNING OUT OF CONTROL IN FRONT OF THE CONSUMERS VEHICLE, THE CONSUMER PUMPED THE BRAKES LIGHTLY WHILE THE VEHICLE WAS IN FOUR WHEEL DRIVE WHEN THE TIRE ON THE DRIVERS SIDE (BOTH) EXPERIENCED TREAD SEPARATION, THE VEHICLE LEANED TO THE LEFT GOING OUT OF CONTROL AND ENDED UP GOING DOWN AN EMBANKMENT FLIPPING ON ITS LEFT AND RIGHT SIDE BEFORE STOPPING IN AN UPRIGHT POSITION, THE TIRES WERE ORIGINAL ON A 2001 FORD EXPLORER, APPROXIMATE 32,000 MILES. CONSUMER IS CURRENTLY WAITING FOR TIRE FROM FORD. *AKDOTP255170R16 FIRESTONE WILDERNESS AT SIZE 16.*NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#752132September 13, 2001
SEATS
DRIVER'S SEAT BROKE BACKWARDS ON REAR IMPACT FROM A TRUCK. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#751961September 9, 2001
VISIBILITY:GLASS, SIDE/REAR
ON SEVERAL OCCASIONS WHILE THE BACK WINDOW WAS ROLLING UP IT WOULD GET 2 OR 3 INCHES FROM THE TOP AND AUTOMATICALLY GO BACK DOWN. AFTER SEVERAL ATTEMPTS IT WOULD CLOSE. THE DEALER WAS NOTIFIED AND SAID THEY HAD TO REPROGRAM THE MEMORY. IT HAS HAPPENED TWICE SINCE THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751808September 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
PUTTING SUV IN PARK WHEN THE GEAR SHIFT INDICATOR BROKE AND RELOCATED TO THE 1ST GEAR POSITION. NOW STUCK ON 1ST GEAR AND THERE IS NO VISUAL WAY OF KNOWING WHAT GEAR THE SUV IS IN. FORD IS COVERING THE DEFECT THROUGH WARRANTY, BUT THIS IS A REAL SAFETY ISSUE. REPAIRS BEING PERFORMED AT ORR PERFORMANCE IN ATLANTA, TEXAS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751694September 5, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
THE HEATER/COOLANT HOSE IN THE LEFT SIDE ENGINE COMPARTMENT IS RUBBING AGAINST THE DIPSTICK, WEARING THROUGH THE HOSE AND POTENTIALLY SPRAYING VERY HOT COOLANT UNDER THE HOOD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895501August 30, 2001
AIR BAGS:FRONTAL
WHEN DRIVING AT 40 MPH CONSUMER WAS INVOLVED IN A FRONTAL COLLISION WHICH DEMOLISHED FRONT END OF VEHICLE. UPON IMPACT, NEITHER AIR BAG DEPLOYED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#750718August 18, 2001
TIRES
HAVE CONTACTED FORD COUNTRY DEALERSHIP FOR THE RECALL/REPLACEMENT OF TIRES JUN 6,JUL 2,JUL 13, JUL 23 AND ON AUG 16 & 17. IN JUN THE SERVICE MGR LARRY SAID REPLACEMENT TIRES WOULD BE IN ABOUT 2WKS. IN AUG HE WILL NOT ANSWER MY CALLS OR RETURN MY CALLS. I HAD ORGINALLY REQUESTED MICHELIN TIRE AS APPROVED BY THE FORD MOTOR CO. I FEEL LIKE I'M JUST GETTING THE RUN AROUND. MY WIFE AND I ARE SENIORS AND DRIVE THE HI-WAYS FREQUENTLY, SHE IS CONCERNED ABOUT THE FIRESTONE TIRES DRIVING AT THE SPEED LIMIT 75MPH AS WELL AS AT 109 DEGREES TEMP. AND RIGHTFULLY SO. AN ACCIDENT AT OUR AGE COULD WELL BE FATAL. THE TIRE CALLS FOR INFLATED PRESS. TO 40LBS, FORD CO. SAYS 30 IN THE FRONT AND 35 IN THE REAR. WHEN INFLATING AT 30 IN THE FRONT I NOTICE THE STEERING IS HARD (PERHAPS THIS VEHICLE IS DESIGNED TOO TOP HEAVY AND THAT IS WHAY THEY HAVE YOU LOWER THE PRESSURE IN THE FRONT TIRES IN TURN MAKING THE STEERING HARD TO TURN) ANYHOW I SUSPECT THE DEALERSHIP IS NOT REPLACING THE RECALLS BECAUSE THEIR TO BUSY REPLACING THE TIRES ON THEIR CAR LOT FIRST, THERE IN DANGERING OTHER PEOPLES LIFES SO THAT THEY CAN SELL THEIR VEHICLES. I HAVE NOT HAD A BLOWOUT YET, NOR DO I LOOK FORWARD TO HAVING ONE AT 75MPH AT 109 TEMP. I WOULD APPRECIATE YOUR HELP IN MAKING FORD CO. AND THEIR DEALERSHIP MAKING GOOD ON THEIR RECALL EFFORTS. EVEN THOUGH THESE TIRES ARE RELATIVELY NEW THE TEMPTURES HERE IN VEGAS AND SPEED LIMITS REQUIRED CAN ENDANGER MY WIFE AND FAMILY. WILL NOT ANSWER OR RETURN MY CALLS. IN JUN. *AK (TIRESIZE: P25570R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894117August 13, 2001
TIRES
NHTSA RECALL # 01X001000, MANUFACTURER'S RECALL 01X001000. NO SIZE AND DATE AVAILABLE WHILE DRIVING AROUND 40 MPH ON WET PAVEMENT. VEHICLE HYDROPLANED DUE TO TIRES. ALSO STATED TIRES RECALLED AND HAVE NOT BE REPLACED YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893353August 3, 2001
SUSPENSION
DURING NORMAL OPERATION OF VEHICLE THERE IS A NOISE COMING FROM ALL FOUR WHEELS. DEALERSHIP HAS EXAMINED VEHICLE BUT COULD NOT DETERMINE CAUSE OF PROBLEM. PLEASE PROIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749211July 26, 2001
TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RE BRAKES: THEY HAVE REPLACED THE BRAKE SHOES/PAD TWICE ANDS ROTORS ONCE. RE TIRE/WHEELS THEY COULD NOT GET THEM TO BALANCE OUT TRIED 4 TIMES ( GOODYEAR TRIED TWICE) TOTAL OF 6 TIMES. AGAIN A WEEK AND A HALF LATER, IT PULLS LEFT WHEN BRAKING, AND VIBRATION IS BACK AGAIN. I HAVE SPOKE WITH WAYNE ( SERVICE MGR) AND AL MC DONALD ( GENERAL SALES MGR). I HAVE INFORMED THEM OF THE NEVADA LEMON LAW # NRS 597.630 HE SAID TO INFORCE THAT I WOULD HAVE TO GET A "LAWYER". PLEASE NOTE I ONLY MARKED THE FIRST TIME OF THE PROBLEMS I HAVE FULL DOC'S OF EVERY VISIT ON THESE ITEMS. PLEASE HELP! THANK YOU, CRYSTAL DEL GIUDICE. *AK (TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748990July 23, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS IS NOT THE ONLY PROBLEM I HAVE TRIED TO RETURN TO BE REPAIRED ON THIS VEHICLE. I HAVE ALSO BEEN SUBJECTED TO THE MOST UNETHICAL BEHAVIOR I'VE EVER SEEN, FROM THIS DEALERSHIP, IN THE PURCHASE AND REPAIR PROCEDURES.NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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