Ford Explorer Complaints (1994)

1,207 consumer complaints on file.

#784711June 22, 2000
SUSPENSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE BOTTOM BOLT ATTACHING THE SHOCK ABSORBER TO THE FRAME BROKE OFF CAUSING THE VEHICLE TO BE UNCONTROLLABLE WHILE BRAKING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724162June 18, 2000
STRUCTURE:BODY:TAILGATE
NO SUMMARY LISTED FOR THAT VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724008June 14, 2000
TIRES
LEFT REAR TIRE SEPARATED WHILE DRIVING ON HIGHWAY. DRIVER ABLE TO REACH SHOULDER AND CALL REPAIR SERVICE. APPROX. 3 HRS. LATER DURING SAME TRIP, RIGHT REAR TIRE SEPARATED, DRIVER NOT ABLE TO MAINTAIN CONTROL OF VEHICLE. VEHICLE SWERVED VIOLENTLY BACK AND FORTH THEN ROLLED 3 OR 4 TIMES. TWO INJURED OCCUPANTS TAKEN TO HOSPITAL. VEHICLE TOTALED. *( DOT NUMBER: VDHL1M0094 TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#723545June 4, 2000
SEATS:FRONT ASSEMBLY:RECLINER
EXPLORER WAS IMPACTED BY SECOND VEHICLE ON LEFT REAR SIDE, CAUSING EXTENSIVE DAMAGE TO EXPLORER AND CAUSING IT TO SPIN. LEFT SIDE OF SEAT BACK BROKE (I.E., VERTICAL METAL ARM BROKE, I.E., METAL SEPARATED), ALLOWING SEAT BACK TO COLLAPSE BACKWARD. THE TWO 11-YEAR OLD GIRLS SEAT-BELTED IN THIS SEAT WERE EJECTED REARWARD OUT FROM UNDER THEIR SEAT BELTS, EXITING REAR WINDOW(S). ONE WAS KILLED, OTHER SUSTAINED SERIOUS HEAD AND OTHER INJURIES. WE ARE ENGAGED IN LAW SUIT WITH FORD OVER THIS MATTER. WHAT IS NHTSA DONG TO ENSURE THAT AUTOMOBILE MANUFACTURERS MAKE SEAT BACKS THAT WILL NOT BREAK IN SUCH CIRCUMSTANCES? WHY DON'T MANUFACTURERS MAKE SEAT BACKS AS STRONG AS THE SEAT BELTS? THE RESTRAINT SYSTEM IS COMPRISED OF THE SEAT PLUS THE SEAT BELTS, AND THE RESTRAINT SYSTEM CAN BE REDERED USELESS IF THE SEAT BACK COLLAPSES. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#723281May 28, 2000
SUSPENSION:FRONT:STABILIZER BAR
ALL THIS VEHICLES SEEM TO HAVE THIS PROBLEM. THE BUSHINGS ON THE STABLIZER BARS GO BAD. WHICH MAKES CONTROL OF THE VEHICLE HARD. I FEEL THIS SHOULD BE A RECALL SINCE THIS IS A CONTINUEING PROBLEM. I WAS TOLD THIS REPAIR WILL ONLY LAST THE MOST 2 YEARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722844May 18, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS 1994 FORD EXPLORER XLT 4WD HAD A PROBLEM WITH THE ENGINE CUT-OFF WHILE DRIVING . THIS PROBLEM START TO HAPPENED IN THE FALL OF 1999, RECENTLY ON MAY 17, 2000 AROUND 6 PM ON FAIRFAX COUNTY PARKWAY WHILE DRIVING AT 45 MPH THE ENGINE CUT-OFF BY ITSELF ... CAN NOT BRAKE ... STEERING WHEEL WAS HEAVY ALMOST CRASH WITH OTHER CARS. I AM NOT FEEL SAFE TO DRIVE THIS VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861883May 15, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
RECEIVED RECALL 99V31001 & CONTACTED DEALERSHIP FOR AN APPOINTMENT. WAS INFORMED PARTS NEEDED TO BE ORDERED BEFORE WORK COULD BE DONE. TOOK VEHICLE IN & NO PARTS WERE AVAILABLE. MECHANIC HAD NO ANSWER TO QUESTIONS OF PARTS FOR HYDRAULIC LIFT CYLINDERS. OWNER'S ONLY TRANSPORTATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722314May 5, 2000
TIRES:TREAD/BELT
TREAD SEPARATION CAUSED ROLLOVER OF SUV AND DEATH OF CHILD. TREAD WEAR AT TIME OF CRASH WAS 25,000 MILES.*AK( DOT NUMBER: W2HLIMO204 TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#552117May 4, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
RECALLED LIFTGATE BRACKET FAILED, HOWEVER VEHICLE IS NOT INCLUDED DUE TO VIN. #. NK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722203May 2, 2000
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE BUSHINGS AROUND THE HINGE PINS WERE WEAK, CAUSING THE DOOR TO SAG, WHICH IN TURN MADE THE DOOR DIFFICULT TO CLOSE. EVENTUALLY THE LATCH MECHANISM HAS BEEN WEAKENED AND THE INTERIOR PANEL/DOOR HANDLE PULLED OFF. I HAVE CALLED ALL AREA WRECKING YARDS (IN WESTERN WASHINGTON AND OREGON) AND WAS TOLD THAT THESE COMPONENTS ARE SOLD OFF THE EXPLORERS AS SOON AS THEY ARRIVE. THE FELLOW AT THE PARTS-DESK AT THE COURTESY FORD DEALER IN POULSBO SAYS HE HAS HAD TO ORDER MANY HINGES AND LATCH REPLACEMENTS FOR EXPLORERS. THIS WOULD LEAD ME TO BELIEVE THAT THIS IS A WIDE-SPREAD PROBLEM BETWEEN EXPLORER OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721991April 27, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BREAK PADS WEAR OUT ABOUT EVERY 12,000 TO 20,000 MILES. MUCH LOWER THEN SHOULD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860813April 24, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VEHICLE CAUGHT ON FIRE DUE TO A SHORT CIRCUIT IN POWER MIRROR SWITCH. RECALL 97V083000 WAS ISSUED FOR THIS PROBLEM. BUT DEALER DID NOT REGISTER THIS VEHICLE IN CONSUMER'S NAME WITH MANUFACTURER. THEREFORE, CONSUMER NEVER RECEIVED RECALL NOTICE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#551818April 18, 2000
SUSPENSION
VEHICLE ROLL OVER DUE TO POSSIBLE SUSPENSION INSTABILITY. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551912April 18, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE 4-WHEEL DRIVE HUB KIT MALFUNCTIONS DUE TO DEFECT ROTOR FAILURE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721486April 15, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
DEFECTS WITH A TRANSMISSION SHOULD NOT OCCUR THIS EARLY IN THE LIFE OF A VEHICLE THAT IS BOUGHT BRAND NEW. I HAVE CORRESPONDED WITH MANY EXPLORER OWNERS AND HAVE READ 100'S OF INSTANCES ON THE INTERNET WHERE FORD EXPLORER TRANSMISSIONS HAVE FAILED EARLY IN THE LIFESPAN OF THE VEHICLE - LESS THAN 70,000 MILES. FORD OBVIOUSLY HAS INSTALLED A DEFECTIVE AND UNSAFE COMPONENT IN THIS VEHICLE AND DOES NOT WANT TO TAKE REPONSIBILITY FOR IT. SOMETHING NEEDS TO BE DONE BEFORE A SERIOUS INJURY OR DEATH RESULTS FROM THIS UNSAFE COMPONENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551866April 14, 2000
STRUCTURE:BODY:DOOR
BOTH INTERIOR DOOR HANDLES BROKE OFF WHILE BEING USED DUE TO DESIGN FLAW. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860312April 13, 2000
VEHICLE SPEED CONTROL
WAS DRIVING VEHICLE WITH THE CRUISE CONTROL ENGAGED. THEN THROTTLE BECAME STUCK. VEHICLE WOULD ACCELERATE ON ITS OWN WHEN CRUISE CONTROL WAS IN USE. WHENEVER ACCELERATOR PEDAL WAS TAPPED, CRUISE CONTROL FAILED TO DISENGAGE. TOOK VEHICLE TO DEALERSHIP & MECHANIC COULD NOT SOLVE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721393April 12, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, UNKNOWN OR OTHER
ENGINE CHECK LIGHT ILLUMINATES AFTER DRIVING AN EXCESS OF 200 MILES. COMPUTER DIAGNOTIC TEST INDICATES NOTHING IS WRONG. WHEN INSPECTING VEHICLE, THERE IS AN GASEOUS ODOR AND THE VEHICLE BEGINS TO SPUTTER. THERE ARE NO PROBLEMS IF DRIVEN LESS THAN 200 CONSECUTIVE MILES. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859974April 10, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS WAS SECOND TIME FOR THE TRANSMISSION TO BE REPLACED SINCE JAN-13-1999. VEHICLE HAS BEEN SQUEALING & NOT SHIFTING. DEALER TOLD CONSUMER TRANSMISSION HAD TO BE REBUILT. FORD HAS BEEN OF NO HELP TO THE OWNER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551797April 7, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
CONSUMER RECEIVED RECALL NOTIFICATION, PROBLEM WITH DEALERSHIP IN SCHEDULING APPOINTMENT, CONSUMER HAD TO GO TO ANOTHER DEALERSHIP FURTHER AWAY TO RECEIVE REPAIR OF THE BRACKET. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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