Ford Explorer Complaints (1992)

633 consumer complaints on file.

#10103136December 6, 2004
ELECTRICAL SYSTEM
WHILE DRIVING VEHICLE AUTOMATICALLY SHUT DOWN. CONSUMER PUT THE GEAR IN PARK. SHE WAS THEN TOLD THAT VEHICLE WAS ON FIRE. THERE WAS NO WARNING. CONSUMER STATED SHE HEARD A POP. CONSUMER CONTACTED DEALER AND MANUFACTURER. FOUND THAT IT WAS A COMPUTER PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10098939October 28, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DEFECTIVE BRAKE FLUID TUBING TO REAR BRAKES RUSTING IN EXACT SAME PLACE ON BOTH HIS 1992 & 1996 FORD EXPLORERS. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088655August 26, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES
1992, FORD, EXPLORER CAUGHT ON FIRE AT CONTROL PANEL ON DRIVERS SIDE DOOR WHILE VEHICLE WAS PARKED IN THE YARD. DAMAGE TO CONTROL PANEL, AND INTERIOR DOOR PANEL (MELTED) POSSIBLE RECALL ISSUE. FORD SHOWING ALL RECALL WORK PERFORMED ON VEHICLE. CANNOT GET RESOLUTION WITH LOCAL DEALER OR FORD.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10074173May 24, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE STARTING UP THE VEHICLE IT FAILED TO TURN ON. CONSUMER TRIED NUMEROUS TIMES BUT IT FAILED TO TURN ON. MECHANIC INSPECTED THE VEHICLE, AND DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED, AND HE REPLACED IT TWICE. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067938April 27, 2004
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
WITHIN 24 HOURS OF BUYING MY 2002 FORD EXPLORER SPORT TRAC, I EXPERIENCED MY FIRST PROBLEM WITH THIS VEHICLE. I TOOK THE VEHICLE HOME ON SEPTEMBER 14, 2002, SATURDAY AFTERNOON AFTER BUYING IT AND ON SUNDAY (9/15) WITH MY WIFE IN THE CAR, THE VEHICLE STARTED HESITATING/JERKING AND FINALLY STALLED OUT WHILE DRIVING DOWN A COUNTRY ROAD. IT SEEMED THAT THE VEHICLE WAS NOT GETTING ANY GAS. I WAS ABLE TO GET THE VEHICLE STARTED AGAIN AND I IMMEDIATELY TOOK THE VEHICLE BACK TO BE CHECKED AND WAS TOLD IT WOULD BE FIXED. I RECEIVED A CALL FROM FUTURE FORD TELLING ME THAT I SHOULD ONLY FILL THE GAS TANK FULL TO AVOID PROBLEMS. I INFORMED THE FUTURE FORD REPRESENTATIVE THAT THIS WAS NOT AN ACCEPTABLE OPTION FOR A BRAND NEW VEHICLE. I HAVE TAKEN THIS VEHICLE BACK TO FUTURE FORD 6+ TIMES FOR THE SAME PROBLEM AND IN EACH CASE IT WAS NOT FIXED, OR IT CANNOT BE FIXED. ONE TIME THIS LAST SUMMER IN 100+ DEGREE HEAT, MY WIFE AND I STOPPED AT A SHOPPING MALL. WHEN WE STARTED TO LEAVE THE MALL, THE VEHICLES AIR-CONDITIONING WOULD NOT WORK, AS WE STARTED DRIVING IT STARTED HESITATING AND THEN BLACK SMOKE WAS COMING OUT THE TAIL PIPE AND IT WAS JERKING VIOLENTLY. I WAS CLOSE TO THE DEALERSHIP AND I IMMEDIATELY DROVE IT TO THE DEALER. FUTURE FORD DEALERSHIP STATES THEY ARE UNABLE TO FIND ANYTHING WRONG, BUT THEY HAVE REPLACED PARTS THEY THOUGHT WERE CAUSING THE PROBLEM AND OTHER ITEMS THEY FOUND WRONG. WHY OR HOW THEY CANNOT FIND ANYTHING WRONG WITH THE VEHICLE IS BEYOND ME. THIS VEHICLE HAS STALLED OUT OR HESITATED NUMEROUS TIMES BESIDES THOSE I HAVE TAKEN IT IN FOR. I HAVE BEEN FORTUNATE TO THIS POINT THAT WHEN IT HESITATES AND/OR STALLS OUT THAT I HAVE NOT BEEN IN THE MIDDLE OF TURNING RIGHT OR LEFT OR HEAVY COMMUTER TRAFFIC. BECAUSE WHEN IT DIES THERE IS NOT ANY POWER STEERING. I WILL NOT TAKE IT ON ANY LONG TRIPS BECAUSE I FEEL THAT IT IS NOT SAFE OR DEPENDABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064048March 28, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES
THE REAR VIEW MIRRORS ON THE EXTERIOR OF MY 1992 FORD EXPLORER DON'T WORK. THERE WAS A RECALL FOR THE 1992 FORD EXPLORER FOR THE SAME. THIS PROBLEM AND ACCORDING TO THE INFORMATION ON THE NHTSA WEBSITE, MY PROBLEM IS IDENTICAL. HOWEVER, FORD SAYS THAT MY VEHICLE, VIN [XXX] WAS NOT INCLUDED IN THE RECALL. I BELIEVE THAT MY VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL AND I WANT FORD TO FIX THIS SAFETY PROBLEM FREE OF CHARGE TO ME. PLEASE ADVISE ME. THANK YOU. *JB UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10050189January 8, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK WAS LEAKING GASOLINE. DEALER DID NOT FIND WHAT CAUSED THE LEAK, BUT INDICATED TO THE CONSUMER THAT THE FUEL TANK SHOULD BE REPLACED. *AK CONSUMER HAD THE VEHICLE CHECKED WHEN SHE STARTED SMELLING GAS. THE MECHANIC LOOKED UNDER THE HOOD BUT COULDN'T FIND THE SOURCE. AFTER A MONTH, THE GAS TANK WAS REPLACED. THE CONSUMER BELIEVES THIS IS A COMPONENT THAT SHOULD NEVER BE REPLACED. *PH *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042430October 7, 2003
SEATS
DRIVER SIDE HIGH BACK SEAT EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 03 V 281 000 ; BUT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042342October 6, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING 30 MPH SMOKE STARTED TO COME FROM THE DASHBOARD. CONSUMER CONTINUED TO DRIVE. AFTER THE VEHICLE WAS PARKED FOR 5 MINUTES VEHICLE CAUGHT ON FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10041881September 29, 2003
STEERING
WHILE DRIVING VEHICLE SHAKES AND A WHINING NOISE CAN BE HEARD. DEALER MADE SOME REPAIRS TO THE STEERING, BUT DID NOT INFORM THE CONSUMER OF WHAT THE PROBLEM WAS. THE PROBLEM HAS RETURNED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039512September 25, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRASMISSION OIL BURNT CAUSING TRASMISSION FAILURE AND WAS REBUILT. 20,000 MILES LATER TRASMISSION FAILED AGAIN (BURNT FLUID) DUE TO CATALYTIC CONVERTER BEING TOO CLOSE TO ALUMINUM TRANSMISSION PAN. THERE NEEDS TO BE A HEAT SHIELD TO PROTECT IT FROM BURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038381September 8, 2003
SERVICE BRAKES, HYDRAULIC
WHILE REVERSING VEHICLE EXPERIENCED BRAKE FAILURE WHICH RESULTED IN AN ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10037120September 3, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVERS SIDE SEAT BELT WILL NOT HOLD IN LATCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030655August 2, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
I HAVE A 1992 FORD EXPLORER, AM A SINGLE MOTHER OF 2 AND ON FRIDAY AUGUST 1,2003 WHEN DRIVING ON A BYPASS SMOKE POURED OUT OF MY MIRROR ADJUSTING PANEL ON THE DRIVERS DOOR. HAD TO IMMEDIATLEY PULLED OFF ROAD BECAUSE OF SMOKE AND FEAR OF CAR IGNITING. DOOR PANEL MELTED SLIGHTLY, AND REAR MIRROR MOTOR AND PANEL BURNED UP.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10015726April 11, 2003
SEAT BELTS
THE DRIVERS SIDE SEAT BELT DOES DID NOT LOCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004530January 23, 2003
TIRES:TREAD/BELT
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE FRONT TIRES HAVE TREAD SEPERATION AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE DEALER NOTIFIED SIZE# P23575R15 PLEASE PROVIDE THE DOT#. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003117January 21, 2003
STRUCTURE:BODY:ROOF AND PILLARS
I AM THE OWNER OF A 1992 FORD EXPLORER AND HAVE NOTICED THAT THE FACTORY INSTALLED ROOF RACK IS VERY UNSTABLE AND WOBBLY. I AM CONCERNED THAT IF I SECURE MY PROPERTY TO THE RACK, THAT I RUN THE RISK OF LOSING IT ON THE ROAD AND POSSIBLY CREATING HAZARDOUS CONDITIONS FOR OTHER DRIVERS. I HAVE INSPECTED THE RACKS OF SEVERAL OTHER SIMILAR VEHICLES AND THEY ALL SEEM TO HAVE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001807January 2, 2003
SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER STATED THAT THE RECLINING HANDLE SNAP WHEN RECLINING THE DRIVER SEAT. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000265December 19, 2002
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE SPARE TIRE CABLE OF MY 1992 FORD EXPLORER THAT HOLDS UP THE SPARE TIRE RUSTED OUT DROPPING THE SPARE TIRE TO THE GROUND. FORTUNATELY THIS OCCURRED WHILE THE VEHICLE WAS STOPPED. IF THE TIRE FELL WHEN MOVING DOWN THE HIGHWAY AT 65MPH, THE CONSEQUENCES MAY HAVE BEEN VERY DIFFERENT. THERE IS NO EXCUSE FOR FORD TO USE A CABLE MATERIAL THAT CAN CORRODE AND DROP THE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024067December 10, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
UPON ENTERING VEHICLE THERE WAS AN INTENSE BURNING SMELL, CONSUMER STATES' BOTH REAR VIEW MIRRORS WERE INOPERATIVE AND COMPLETELY OUT OF ALIGNMENT, MIRRORS WERE POINTING TOWARDS SKY. DEALER WAS CONTACTED, AND THERE IS A RECALL FOR POWER MIRROR 97 V 083 000 BUT CONSUMERS VEHICLE WAS NOT AFFECTED. CONSUMER FEELS SOME OF THE WIRES MUST HAVE MELTED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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