Ford Explorer Complaints (2001)

730 consumer complaints on file.

#8005979March 20, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
VEHICLE IS DRIVEN VERY SLUGISH. ALSO, CONSUMER IS HAVING TROUBLE ACCELERATING. CONTACTED DEALER, AND THE DEALER STATED THAT IT COULD BE THE CONVERTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759577March 20, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS FRONT DRIVER SIDE BRAKE LOCKS AND CAUSES SUV TO PULL TO THE LEFT UNDER HEAVY BRAKING SOMETIMES, DEALER HAS REPLACED VALUE AS PER FORDS COMPUTER FIXER, THE SUV HAS 33000 MILES AND THE BRAKE STILL LOCKS SOMETIMES, THE SE3RVICE MANGER HASW STATED THAQT FORD HAS DESIGNED THE 2001&2002 ABS BRAKES SO THAT EITHER THE LEFT OR RIGHT BRAKE WILL LOCK, ASKING THAT FORD REPLACE THE BRAKE CAPILER ON THE DRIVERS SIDE OF MY SUV TO NOT AVAIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005956March 19, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
ON TWO SEPARATE OCCASIONS VEHICLE INADVERTENTLY JUMPED OUT OF FOUR WHEEL HIGH TO FOUR WHEEL LOW AND CAUSED LOSS OF CONTROL. THIS LED TO A ROLLOVER ACCIDENT. VEHICLE AT THE DEALER, CONSUMER SUFFERED INJURIES. *AK *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#564668March 15, 2002
STRUCTURE
CONSUMERS DAUGHTER WAS DRIVING THE VEHICLE WHEN SOME ONE CUT IN FRONT OF HER. TAKING EVASIVE ACTIONS TO AVOID A CRASH THE VEHICLE ROLLED OVER TWICE. THE VEHICLE WAS PURCHASED WITH FIRESTONE TIRES ON THEM. AS A PRECAUTION, CONSUMER HAD ALL 4 TIRES REPLACED. THE ROLL OVER WAS NOT CAUSED BY TIRE DELAMINATION. CONSUMER STATES BECAUSE OF THE ROLLOVER RISKS INVOLVED WITH THE FIRESTONE TIRES ON THIS PARTICULAR SUV IS THE REASON CONSUMER REPLACED THE FIRESTONE TIRES AS A PREVENTIVE MEASURE. DESPITE THE PRECAUTION THE VEHICLE ROLLED OVER. CONSUMER WOULD LIKE NHTSA TO RECONSIDER ITS DECISION NOT TO INITIATE A SAFTEY INVESTIGATION OF THE FORD EXPLORER. *JG
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#759350March 14, 2002
EXTERIOR LIGHTING:TURN SIGNAL
LOW DESIGN PLACEMENT OF TURN SIGNAL LEVER PREVENTS USE FOR LEFT TURN SIGNAL FOR INDIVIDUALS WITH LONG LEGS WHERE THERE IS INSUFFICIENT ROOM BETWEEN THE TURN SIGNAL MECHANISM AND THE DOOR TO MOVE OUT OF THE WAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759327March 13, 2002
WHEELS:RIM
ROLLOVER, L REAR TIRE, INS. CO STATES RIM CAUSED ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8005583March 13, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), FUEL SYSTEM, GASOLINE
WHILE DRIVING ENGINE CHECK LIGHT WILL FLASH INTERMITTENTLY. DEALER HAS BEEN NOTIFIED. *AK CONSUMER STATES THAT WHEN THE LIGHT ILLUMINATES, THE VEHICLE BEGINS TO DRIVE SLUGGISH, ROUGH, AND SOMETIMES MAKES A SCREECHING NOISE. DEALER HAS REPLACED THE PCM, VAPOR MANAGEMENT VALVE, CANISTER PURGE SOLENOID, TENSIONER ASSEMBLY, VACUUM HOSE TWICE, DPFE, AND THE FUEL TANK. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005377March 12, 2002
SEAT BELTS:FRONT:ANCHORAGE, STRUCTURE
CONSUMER STATED DURING A ROLLOVER THE SEAT BELTS DID NOT WORK PROPERLY, AND PASSENGER WAS EJECTED FROM VEHICLE, VEHICLE WAS HIT AND ROLLED OVER, CONSUMERS WIFE WAS EJECTED RESULTING IN A FATALITY. *JG *AK ODI SPOKE TO HUSBAND AND HE ASSUMED HIS WIFE WAS WEARING THE SEATBELT. WIFE WAS DRIVING AND DURING EVENT WAS THROWN OUT THE PASSENGER'S SIDE WINDOW. THERE WAS NO WITNESS TO THE WIFE WEARING THE BELT.CW
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#759247March 12, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
MFG INSTALLATION OR DESIGN DEFECT--- UPPER RADIATOR HOSE LAYS ON THE UPPER PART OF ENGINE. IT LAYS AGAINST THE HEATER CORE INLET HOSE. THE HEATER CORE INLET HOSE HAS A CLAMP THAT CUTS INTO THE UPPER RADIATOR HOSE., NORMAL ENGINE VIBRATIONS ARE ENOUGH TO CUT THROUGH THE HOSE. NOTE: THE HOSE HAS A NYLON NETTING WHICH IS ABRAIDED. THIS RESULTS IN A LOSS OF ENGINE COOLANT. THE OFFENDING CLAMP IS OF POOR DESIGN AND PLACEMENT. IT IS MADE FROM STAMPED SHEET METAL AND HAS OBVIOUS SHARP EDGES, HENCE CUTTING INTO THE RADIATOR HOSE. THIS COULD HAVE BEEN AVOIDED AT DESIGN WITH A DIFFERENT HOSE CLAMP OR AT ASSEMBLY BY TURNING THE OFFENDING CLAMP APROX 90 DEGREES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759285March 12, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING:HYDRAULIC POWER ASSIST SYSTEM
MY NAME IS [XXX] I AM THE OWNER OF THE VEHICLE MENTIONED MY MOTHER IS THE FIRST NAME ON THE CONTRACT. THIS VEHICLE HAS BEEN REPORTED TO HAVE A STEERING AND BRAKING PROBLEM FOUR TIMES TO THE DEALERSHIP WHERE I PURCHASED IT AND ONCE TO ANOTHER. I HAVE SINCE HAD AN ACCIDENT IN THIS VEHICLE DUE TO THE PROBLEMS THAT THIS VEHICLE HAS. I HAVE FOR MONTHS TRIED TO SOLVE THIS THROUGH THE PROPER CHANNELS . THIS WAS NOT RESOLVED AND I HAVE DOCUMENTATION TO PROVE SO. I HAVE NEVER ASKED THE DEALERSHIP FOR ANYTHING OTHER THAN TO FIX IT OR REPLACE THE VEHICLE WITH ANOTHER ONE EQUIVALANT TO THIS ONE . THEY KEPT LETTING ME LEAVE THE SERVICE DEPT THINKING IT WAS FIXED ONLY TO FIND OUT THAT DAY OR A COUPLE OF DAYS LATER AFTER DRIVING IT THAT IT WAS NEVER FIXED. I HAD AN ACCIDENT THAT NEVER NEEDED TO HAPPEN AND I HAVE BEEN OUT MONEY OUT OF MY OWN POCKET BECAUSE OF THIS VEHICLE AND IT IS STILL UNDER WARRANTY. I NEED THIS PROBLEM INVESTIGATED AND SOLVED . YOU MAY BE MY LAST HOPE BEFORE I HAVE TO OBTAIN A LAWYER FOR THIS DEALERSHIP AND FORD..THANK YOU [XXX], [XXX] , PARROTTSVILLE, TN [XXX] [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8005141March 7, 2002
SEAT BELTS:FRONT:ANCHORAGE
WHILE SITTING AT AN INTERSECTION ANOTHER VEHICLE REARENDED CONSUMER'S VEHICLE, AND DRIVER'S SIDE SEATBELT ASSEMBLY FELL APART FROM THE WALL INSIDE OF THE VEHICLE.*AK THE SEAT BELT FELL APART ON COLLISION BECAUSE IT WAS IMPROPERLY INSTALLED AT FACTORY. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8005048March 5, 2002
VISIBILITY:GLASS, SIDE/REAR
UPON CLOSING REAR DOOR WITHOUT EXCESSIVE FORCE, THE WINDOW ON HATCHBACK SHATTERED. *AK THERE WAS ONE INJURY. *YD
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#758694February 27, 2002
STEERING: STEERING WHEEL/HANDLE BAR, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
THIS IS AN INTERMITTENT PROBLEM.DEPENDING ON THE POSITION OF THE STEERING WHEEL, THE TURN SIGNAL ARM DOES NOT STAY IN POSITION, AND THE TURN SIGNAL DOES NOT OPERATE. IN ORDER TO MAKE IT WORK YOU HAVE TO TURN THE STEERING WHEEL TO ANOTHER POSITION AND TRY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758417February 18, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY:WINDSHIELD WIPER/WASHER
MY MAIN CONCERN IS THE INABILITY TO STEER THIS VEHICLE. IT WANDERS ALL OVER THE ROAD . IF YOU HAPPEN TO HIT A BUMP ( LIKE A LANE REFLECTOR) IT SEEMS TO BE OUT OF CONTROL MOMENTARILY. THE VEHICLE HAS A DISTINCT SHIMMY/SHAKE. I HAVE HAD THE VEHICLE IN THE DEALERSHIP AT LEAST 5 TIMES(LEAVING IT NUMEROUS DAYS/WEEKS) THEY DO NOT SEEM TO BE ABLE TO CORRECT THIS. THEIR LAST SUGGESTION WAS TO FILE THE LEMON LAW. IT SEEMS TO ME THAT FORD SHOULD STAND BEHIND THEIR PRODUCT-BUT I GUESS ONLY IF FORCED TO BY SOME LAW. THE REASON I WANTED TO FILE THIS WAS TO SEE IF OTHER PERSONS WERE EXPERIENCING THESE SAME STEERING ISSUES. I HAVE NEVER FELT SO UNSAFE DRIVING A CAR BEFORE THIS ONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564277February 14, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, STRUCTURE:BODY:DOOR, UNKNOWN OR OTHER, SUSPENSION, STRUCTURE:BODY, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE HESITATES UPON ACCELERATION AND HAS ALSO STALLED ON 5 OCCASIONS, THE DEALER HAS REPAIRED/REPLACED VARIOUS COMPONETS ON THE VEHICLE, HOWEVER CONSUMER STILL EXPERIENCES THE SAME PROBLEMS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758250February 14, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ROTORS HAVE BEEN TURNED 3 TIMES. DEALER HAS REPORTED THAT HIGH PITCHED SQUEAL IS COMMON FROM FACTORY. BRAKE PADS REPLACED TWICE, FRONT CALIPERS REPLACED LAST VISIT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758040February 10, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
FROM THE DATE OF PURCHASE THERE HAS BEEN A SMELL, BOTH INSIDE AND OUTSIDE THE VEHICLE. A BURNING SMELL, AT TIMES THE SMELL OF ROTTEN EGGS. THIS SMELL CAUSES ME TO BE NAUSEAOUS. THE DEALER CHECKED THIS ON THE COMPUTER, STATED EVERYHING IS OKAY. THE COMPUTER RESULTS VERIFY THAT THE EXHAUST SYSTEM IS FUNCTIONING WITHIN FORD STANDARDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003820February 8, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
FRONT DEFOGGER IS OPERABLE, BUT HEAT DOESN'T HEAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757783February 5, 2002
AIR BAGS
AIRBAG LIGHT ON MAY 10, 2000 WITH 6133 MILES. AIR BAG LIGHT ON MAY 23, 2000. AIRBAG LIGHT ON JUNE 14, 2000 WITH 9040 MILES. AIRBAG LIGHT ON JUNE 19, 2000 WITH 9395 MILES. AIR BAG LIGHT. HAD AN ACCIDENT WHICH CAUSED EXTENSIVE DAMAGES TO TWO VEHICLES AND AIR BAG LIGHT ON AGAIN. THREE DIFFERENT DEALERSHIPS TRIED TO FIX THE PROBLEM. NOT ONE REPORTED THIS INFORMATION IN TO THE FORD SYSTEM CALLED OASIS. I DO NOT FEEL SAFE TO DRIVE THIS VEHICLE AND I FEEL AS IF I AM GETTING NO WHERE IN RESOLVING THIS ISSUE OTHERTHAN E-MAILING EVERYONE AND LETTING THEM KNOW OF THIS SITUATION AND HOW THE DEALERSHIPS AVOID ISSUES AND HIDE THE FACTS !*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8003496February 4, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
ENGINE MANIFOLD CRACKED AND WAS LEAKING COOLANT FROM UNDERNEATH VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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