Ford Explorer Complaints (2001)

730 consumer complaints on file.

#566886August 5, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE IS EXPERIENCING SPURIOUS RADIO EMISSIONS IN EXCESSIVE OF 10 METERS FORM THE VEHICLE. THE RADIO FREQUENCY INTERFERENCE CAUSES NEAR TOTAL DISRUPTION TO RADIO FREQUENCY EQUIPMENT OPERATED WITHIN 10 METERS OF THE VEHICLE. THE TROUBLE HAS BEEN ISOLATED TO THE FUEL PUMP. TESTING INDICATES THE FUEL PUMP IS THE SOURCE OF THE PROBLEM. CONSUMER HAS BEEN ASVISED BY FORD THAT THERE IS A SERVICE BULLETIN TO CORRECT THIS DEFECT BUT FORD REFUSES TO ASSIST. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764840July 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8014607July 24, 2002
SUSPENSION:FRONT
FRONT END VIBRATED VIOLENTLY AND JUMPED WHEN ANY BUMP WAS HIT, CAUSING VEHICLE TO LOSE CONTROL. PROBLEM HAS EXISTED FOR 20 MONTHS. VEHICLE WAS GETTING CLOSE TO NOT BEING DRIVEABLE DUE TO VIBRATION PROBLEM PROGRESSING. DEALER AND FORD WERE NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013719July 11, 2002
AIR BAGS:FRONTAL
WHILE AT A STOP VEHICLE WAS REARENDED AT HIGH SPEED AND PUSHED INTO VEHICLE IN FRONT. NEITHER AIRBAG DEPLOYED, DRIVER SUFFERED MINOR INJURIES, DAMAGE TO VEHICLE WAS $ 8000.00.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#566543July 10, 2002
SEATS
CCONSUMER STATE THAT THE SEAT SQUEAKED AND IT WAS TAKEN IN AND THEY FOUND 3 CRACKS IN THE BASE AND THEY REPLACED IT AND THE CONSUMER STATE THAT THE SEAT STILL SQUEAK THE DEALER TOLD THE CONSUMER THAT IT IS OK NOTHING WRONG. *MJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566441July 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATES THE VEHICLE HAS BEEN IN THE REPAIR SHOP 8 TIMES CONCERING THE BRAKE SYSTEM, THE PADS DO NOT WEAR DOWN AND THERE IS NO SQUEAKING SOUND TO ALERT CONSUMER THAT THERE IS A PROBLEM, THE VEHICLE WILL NOT STOP WHEN ATTEMPTING TO BRAKE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763747July 2, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE EXPLORER SUDDENLY ROLLED OVER, INJURING ME SEVERLY. MOMENTS AFTER THE INCEDENT THE CAR BURST INTO FLAMES.*AK
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#8012701June 26, 2002
AIR BAGS:FRONTAL
HEAD-ON COLLISION AT 45 MPH, AND NEITHER AIRBAG DEPLOYED. CONSUMER SUFFERED MINOR INJURIES, DAMAGE TO VEHICLE UNKNOWN.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8012724June 26, 2002
VEHICLE SPEED CONTROL:CRUISE CONTROL, SEATS:FRONT ASSEMBLY:RECLINER, SEATS, FUEL SYSTEM, GASOLINE
VEHICLE IDLES TO LOW AND CAUSES IT TO CUT OFF. TOOK TO DEALER 4 TIMES, AND THEY COULD NOT FIX THE PROBLEM. *AK PASSENGER SIDE SEAT WOULD NOT LOCK, ALSO CONSUMER STATES VEHICLE IS EXPERIENCING POOR GAS MILEAGE.. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012511June 24, 2002
VISIBILITY:WINDSHIELD
WINDSHIELD GLASS HAS A TWELVE INCH BROKEN LINE IN MIDDLE OF THE GLASS. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566171June 21, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATES WHILE DRIVING, THE FRONT WHEEL ON THE DRIVER?S SIDE LOCKS WHEN HEAVY BRAKING IN FORWARD OR REVERSE. IN FORWARD THE WHEEL LOCKS AND PULLS TO THE LEFT OF DRIVER OR LEAVES RUBBER. DEALER REPLACED THE M VALUE WHICH ACCORDING TO FORD MANUAL WAS WHAT WOULD CAUSE THE BRAKE TO LOCK BUT BRAKES ARE STILL LOCKING. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012234June 20, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE IN IDLE VEHICLE WILL STALL OUT OR AT TIMES JUST START SHAKING, IDLES ROUGHLY CONSTANTLY. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012045June 18, 2002
AIR BAGS:FRONTAL
WHILE ALMOST AT A STOP VEHICLE WAS HIT HEAD ON. BOTH AIRBAGS DEPLOYED MOMENTS AFTER IMPACT. DRIVER HIT HEAD ON WINDSHIELD, AND PASSENGER HIT HEAD ON REARVIEW MIRROR. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8012046June 18, 2002
SEAT BELTS:FRONT:RETRACTOR, AIR BAGS:FRONTAL
WHILE ALMOST AT A STOP, VEHICLE WAS HIT HEAD ON, BOTH FRONT SEATBELTS DID NOT RESTRAIN DRIVER OR PASSENGER. DRIVER HIT HEAD ON THE WINDSHIELD AND PASSENGERS HEAD HIT THE REARVIEW MIRROR. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK THE AIR BAGS WENT OFF AFTER IMPACT TO VEHICLE. THE DEALER RESET THEM BEFORE THEY COULD SEE THEM. THEY WERE RESET IMPROPER. THE BAG IS VISIBLE, NO ALARMS ARE WORKING AND THE CONTROLS ON THE STEERING WHEEL ARE HANGING LOOSE. *JG
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8012085June 18, 2002
SEATS
ONGOING PROBLEM WITH SECOND ROW SEAT FLIPPING OVER WHEN EXITING VEHICLE. DEALER AND MANUFACTURER WERE NOTIFIED. *AK *MJ CONSUMER STATES THAT THE SEAT BOTTOMS ON THE BACK SEAT FLIP, THE REAR OF THE BOTTOM ON SEATS FLIPS FORWARD AND PASENGER SLIDES OFF SEAT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011896June 17, 2002
SUSPENSION
WHILE DRIVING AT HIGHWAY SPEEDS ON STRAIGHTAWAY OWNER FEELS A WIGGLE OR PROBLEM KEEPING TRUCK STRAIGHT. TRUCK IS UNSTABLE. PROBLEM APPEARS TO BE GETTING WORSE. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566132June 14, 2002
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, SUSPENSION
CONSUMER HAD THE BOLT TO THE CV BOOT BREAK ON THE WAY TO THE SERVICE STATION CAUSING THE STEERING KNUCKLE TO GIVE AWAY WHICH AIDED IN CONSUMER LOSING CONTROL OF VEHICLE. CONSUMER TRADE VEHICLE IN FOR A NEWER MODEL. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011777June 13, 2002
AIR BAGS:FRONTAL
WHILE DRIVING AT 60 MPH CONSUMER RAN HEAD-ON INTO A COW WHICH WALKED INTO THE ROAD, NONE OF THE FRONT AIR BAGS DEPLOYED. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING, THE DRIVER SUSTAINED NECK AND LEG INJURIES.*AK *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#762621June 4, 2002
STEERING:LINKAGES
JUST COMPLETED 20 MILE INTERSTATE DRIVE, PULLED INTO PARKING LOT AND HEARD A THUMP,STEPPED OUT TO SEE THE PROBLEM AND RIGHT FRONT WHEEL WAS COCKED AT 45 DEGREE ANGLE WHILE LEFT WAS STRAIGHT. VEHICLE TOWED TO DEALER AND REPAIRED. THERE WAS NO INDICATION OF ANY PROBLEM BEFOREHAND.IF ASSEMBLY HAD FAILED 5 MINUTES EARLIER, COULD HAVE RESULTED IN SERIOUS ACCIDENT OR FATALITY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010497May 28, 2002
TIRES:SIDEWALL
FIRESTONE, WILDERNESS HT, TIRE SIZE P235/75R15. CUSTOMER STATED TWO TIRES WERE CRACKED AROUND SIDEWALL. ONLY ONE OF THE TIRES WILL HOLD AIR. DEALER CONTACTED.*AK FIRESTONE DECLINED TO REPLACE THE CRACKED TIRES BUT THE CONSUMER PAID AND REPLACED IT. (DOT VDHL IRW 080) *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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