Ford Explorer Complaints (2001)

730 consumer complaints on file.

#8023335November 26, 2002
STRUCTURE:FRAME AND MEMBERS
THE NUMBER THREE BODY MOUNT LOCATED IN THE CAB OF THE VEHICLE HAS CRACKED THROW THE METAL WHICH CAUSES THE BODY TO BE DISCONNECTED FROM THE FRAME OF THE VEHICLE. THE MANUFACTURER HAS A SERVICE BULLETIN 122-25 FOR THIS PART,BUT THE REPAIR SOLUTION DOSE NOT FIX THE PROBLEM PER CONSUMER. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023296November 25, 2002
SUSPENSION:FRONT
WHILE DRIVING AT 45MPH, THE VEHICLE WILL MAKE A VIBRATION MAKING HARD TO DRIVE. DEALER HAS INSPECTED FOUR TIMES. PLEASE PROVIDE FURTHER INFORMATION. AS YOU MENTIONED YOU BOUGHT THIS VEHICLE ON 10/26/2002 CALL 800/922-1594 STATE ATTORNEY GENERAL OFFICE FOR LEMON LAW. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022930November 18, 2002
AIR BAGS
CONSUMER STATES THAT WHEN HIT AT 70MPH IN THE FRONT RIGHT OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769458November 8, 2002
UNKNOWN OR OTHER
THIS IS PART OF A FORD "OWNER NOTIFICATION PROGRAM 00M12" ABOUT A COMMONLY KNOWN PROBLEM WITH MY VEHICLE WHICH FORD REFUSES TO FIX. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022032November 1, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
CONSUMER STATES WHILE PULLING INTO A PARKING SPACE WHEN DEPRESSING THE BRAKE PEDAL RIGHT FRONT WHEEL LOCKED UP. DEALER TECHNICIAN NOTICED BRAKE CALIPER NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022033November 1, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER NOTICE WHEN DEPRESSING THE ACCELERATOR PEDAL TO GAIN SPEED FROM A STOP, VEHICLE STALLS WITHOUT ANY INDICATION DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021668October 28, 2002
SEAT BELTS:REAR/OTHER
CONSUMER STATES THAT WHEN REAR SEAT BELT IS IN USE, THEY WILL TWIST AND RETRACT MAKING THEM INOPERTIVE. NOTHING INSTALLED IN VEHICLE TO PREVENT SEAT BELT FROM TWISTING. DEALER CONTACTED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020460October 9, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHTS ARE DIM AND DO NOT PUT OUT ADEQUATE LIGHTING, THE CONSUMER FEELS THERE IS NOT ENOUGH VOLTAGE FROM THE HEADLIGHT TO THE BULB, THE CONSUMER HAS REPLACED THE BULBS TWICE WITH WHITE HIGHER WATT BULBS BUT THERE WAS NO DIFFERENCE IT WAS WORSE, THE THIRD SET OF BULBS WERE THE BLUE HALOGEN BULBS BUT WHEN THEY WERE INSTALLED THEY WERE DARK BLUE AND THE CONSUMER COULD SEE NOTHING. *MR *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767749September 26, 2002
TIRES
VEHICLE IS CONFINED TO DRIVEWAY. CONSUMER HAS REPLACED TIRES 4 TIMES. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019235September 23, 2002
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
CONSUMER STATES THAT THE ANTI THEFT DOOR WOULD SHUT DOWN WHEN EVER A FOREIGN KEY IS USED TO UNLOCK THE DOOR. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767237September 16, 2002
AIR BAGS:FRONTAL
MY DAUGHTER'S 2001 EXPLORER SPORT WAS TRAVELING SOUTH ON I-75 DIPED TO THE RIGHT RETURNED TO THE ROAD AND TRAVELED APROX 1/2 MILE AND THEN ROLLED LEFT TO RIGHT AND TUMBLED END OVER END KILLING BOTH PASSANGERS. THE AIR BAGS NEVER DEPLOYED, AND THERE SEEMS TO BE NO APPARRENT REASON MY DAUGHTER LOST CONTROL OF THE VEHICAL AND IT ROLLED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
2
#8018626September 13, 2002
SUSPENSION, TIRES
THE CONSUMER STATED, WHILE TRAVELING, THE VEHICLE WILL WANDER INTO TRAFFIC. THE VEHICLES TIRES, HAVE BEEN REPLACE FOUR TIMES. DEALER HAS BEEN CONTACTED. *NLM THE CONSUMER STATES THAT SHE MUST STRONG ARM TO MAINTAIN CONTROL ON THE BUMPY ROADS. THE CONSUMER HAS EXPERIENCED AN UNSUSUAL CASE OF WANDERING, CLUNKING NOISE-BOLT MISSING/4 VISITS OF REPAIR, TIRE WEAR/NOISE VIBRATIONS-6 OCCURENCES, AND ALIGNMENT/SUSPENSION ISSUES-5 OCCURENCES, THAT WILL NOT REPAIR. THE CONSUMER HAS HAD SEVERAL TO MANY OF THE SAME OPINIONS AND SUGGESTIONS OF/FOR REPAIR, AND HAS TRIED JUST ABOUT EVERYTHING TO REMEDY THE PROBLEM(S) AND KEEPS GETTING THE SAME PROBLEMS. ALL WITH NO COOPERATION/CONSIDERATION OF FORD. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567425September 12, 2002
STRUCTURE:BODY:DOOR
CUSTOMER STATES, THE COVER FOR DOOR LOCK AND WINDOW SWITCHES ON THE DRIVER SIDE AND FRONT DOOR IS LOOSE AND WILL NOT STAY SNAPPED IN PLACE, ALSO THE DOOR HINGES WERE REPLACED.*SCC *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018584September 12, 2002
TIRES:TREAD/BELT
VEHICLE WAS PARKED, AND CONSUMER NOTICED THAT RIGHT FRONT TIRE TREAD HAD SEPARATED FROM VEHICLE. FIRESTONE, WILDERNESS, P235/75R15. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018251September 9, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING 55MPH SMOKE FILLED CAR AND NOTICED BRAKES CAUGHT ON FIRE.*AKJLG
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8018082September 6, 2002
SUSPENSION
WHILE DRIVING AT 60/65 MPH VEHICLE WILL VIBRATE VERY BADLY,COULD CAUSE LOSS OF CONTROL. CONTACTED DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017944September 5, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING ON THE HIGHWAY THE VEHICLE BEGAN DECELERATING/NOT RESPONDING TO PEDAL APPLICATION. THE CONSUMER EXITED THE VEHICLE AND NOTICED THAT THE ACCELERATOR PEDAL WAS DANGLING BUY A PIN, A FORD TROUBLE SHOOTER MET THE CONSUMER AND PATCHED THE PEDAL SO THE VEHICLE COULD BE TAKEN TO THE DEALER. *JB *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766467August 30, 2002
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
THE SEAT IS DESIGNED WIT A HEAD RESTRAINT THAT IS TOO LOW AND CAUSED A PERSONS HEAD TO SNAP BACK RESULTING IN INJURY. WE WOULD LIKE TO KNOW IF THIS HAS HAPPENED TO OPHER PEOPLE.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#766360August 28, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
ROLLOVER. TRUCK WAS TRAVELING ON FREEWAY AT POSTED SPEED OF 65MPH. 8AM, CLEAR DAY, NO RAIN, NO OTHER VEHICLES INVOLVED, DRIVER ALERT AND OTHERWISE NOT IMPAIRED. TIRES HAD BEEN REPLACED PER RECALL AND HAD APPROXIMATELY 8K MILES ON THEM. HIT A PIECE OF DEBRIS (MORE SOLID THEN TIRE PIECES) IN ROAD WHICH MAY OR MAY NOT HAVE BLOWN OUT RIGHT, REAR TIRE (UNCLEAR IF CAUSE OF ACCIDENT OR DURING ROLLOVER). TRUCK THEN STARTED TO FISHTAIL IN THE LANE. APPLIED BRAKES (WHICH DID NOT LOCK UP - GOOD PERFORMANCE), ALSO NO SKID OCCURRED. THE ACCIDENT LOCATION WAS A FREEWAY UNDERPASS, LEFT LANE WITH A GUARDRAIL VERY CLOSE TO SHOULDER AND WAS PAVED TO THE RAIL EDGE. AS I WAS FIGHTING FOR CONTROL, THE FRONT, LEFT BUMPER HIT THE RAIL. TRUCK THEN ROLLED OVER TWICE AND DID AN ADDITIONAL 180 DEG TURN. I VERY STRONGLY FEEL THAT WITH THE EXCELLENT ROAD CONDITIONS, PROPER SAFETY OF THE GUARD RAIL, RELATIVELY LOW AMOUNT OF DAMAGE DUE TO THE IMPACT ITSELF, ETC, THAT I SHOULD HAVE BEEN ABLE TO REGAIN CONTROL OF THE TRUCK AND THAT THE ROLLOVER WAS AN EXCESSIVE, DANGEROUS REACTION WHICH SHOULD NOT HAVE OCCURRED. THE CARGO IN THE BACK BED WAS CENTERED FORWARD AND COMBINED WITH THE ITEMS INSIDE DID NOT EXCEED 600 POUNDS + 125LB DRIVER (WELL WITHIN SPECIFICATIONS OF TRUCK). BED HAD A DEALER INSTALLED, FIBERGLASS TOPPER. I WILL GIVE THE CAR CREDIT FOR KEEPING ME SAFE DURING THE ROLLOVER. I SUBSTAINED SCRATCHES, BRUISES, A SPRAINED WRIST, AND BUMP ON THE HEAD BUT WAS HELD IN PLACE VERY SECURELY BY THE SAFETY BELT AND SEAT. GAS TANK ALSO RUPTURED, SPILLING 19 GALLONS ON ROADWAY, BUT DID NOT EXPLODE. PHOTOS ARE AVAILABLE. I UNDERSTAND AFTER TALKING TO DEALER MANAGEMENT THAT THE SPORT TRAC MODELS ARE NOT SUPPOSE TO HAVE THE ROLLOVER HISTORY OF THE ENCLOSED EXPLORERS BUT THEY OBVIOUSLY SHARE THE SAME STABILITY PROBLEMS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#765362August 8, 2002
STRUCTURE:BODY
STRAPS FAIL TO HOLD SCOOTER SECURELY, BOLTS HOLDING ROLLERS IN PLACE BEND, SCREWS HOLDING PLATFORM TOGHETHER COME LOOSE,THE LIFT FAILS TO REMAIN IN THE UP POSITION WITH THE SCOOTER SECURED TO IT AFTER HITTING MILD BUMPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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