Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#556488October 19, 2000
TIRES:TREAD/BELT
THE FIRESTONE (ATX P 235/75R15) TIRES WERE REPLACED DUE TO SEPARATION PRIOR TO RECALL (00T-005) NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556472October 19, 2000
TIRES:TREAD/BELT
CONSUMER IS BEING DENIED RECALL (00T-005), MANUFACTURER STATES THAT THE TIRES ARE NOT INCLUDED, HOWEVER THE DEALERSHIP INSPECTION SHOWED THAT THEY WERE INCLUDED, HOWEVER THE TIRES ARE NOT AVAILABLE FOR REPLACEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734604October 18, 2000
TIRES
THE FIRESTONE TIRE BLEW, THE TREAD COMPLETELY PEALED OFF. THIS CAUSED THE VEHICLE TO GO OUT OF CONTROL AND FLIP OVER. IT SLID DOWN THE HIGHWAY UP SIDE DOWN FOR A FEW HUNDRED FEET BEFORE IT SLAMMED INTO A GUARDRAIL AND STOPPED. THE DRIVER SUFFERED ABRASIONS FROM THE DEPLOYMENT OF THE AIRBAG. THE PASSENGER WAS BANGED AROUND SOME AND WENT UNCONSCIOUS AT ONE POINT. HE WAS TAKEN TO THE NEAREST HOSPITAL, EXAMINED AND TREATED. HE SPENT SEVERAL MONTHS GOING THRU REHABILITATION FOR NECK PAIN BUT IT HAS NEVER GONE COMPLETELY AWAY. THE VEHICLE WAS A TOTAL LOSS.( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#556165October 17, 2000
TIRES:TREAD/BELT
THE TREAD ON THE LEFT REAR FIRESTONE TIRE PEELED OFF THE RUBBER AND BECAME CAUGHT IN THE AXLE CAUSING LOSS OF VEHICLE CONTROL AND CAUSING THE VEHICLE TO ROLLOVER ONTO IT'S ROOF. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556209October 17, 2000
TIRES:TREAD/BELT, TIRES
TREAD AND SIDEWALL OF TWO OF THE FIRESTONE TIRES WAS COMING APART, TIRES ARE NOT INCLUDED IN RECALL BECAUSE OF THE SIZE, CONSUMER REQUEST REIMBURSEMENT. NLM *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734551October 17, 2000
TIRES
THE LEFT REAR TIRE SEPARATED AT 70MPH, THE TIRE STAYED INFLATED AND WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THE TREAD WRAPPED AROUND THE EMERGENCY BRAKE LINE (CUTTING IT) AND FLAPPED AGAINST THE TAILGATE OF THE EXPLORER. I TOOK THE EXPLORER TO MY FORD DEALER, I ASKED THEM IF THIS WAS A RECALL ITEM AT WHICH TIME THEY TOLD ME THE TIRES SEPERATE LIKE THAT. I THEN REPLACE THE BRAKE LINE AND BOUGHT NEW WILDERNESS TIRES FROM THE FORD DEALER. I HAVE STILL NOT FIXED THE DAMAGE TO THE EXPLORER OTHER THAN THE BRAKE LINE.*AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873194October 17, 2000
TIRES:TREAD/BELT
CONSUME R WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND HEARD A NOISE. SHE WAS ABLE TO PULL OVER TO THE SHOULDER, AND NOTICED THAT THE RGHT FRONT TIRE TREAD SEPARATED. TIRE IS A FIRESTONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873200October 17, 2000
TIRES:TREAD/BELT
TRAVELING 65MPH; HEARD A NOISE; PULLED OVER & NOTICED NOTHING WRONG. CONTINUED DRIVING & NOISE WAS STILL THERE. ARRIVED HOME & PARKED. CHECKED TIRES AGAIN & NOTICED TREAD HAD PEELED OFF RIGHT REAR TIRE. A CHUNK OF TIRE WAS MISSING. BEEN DRIVING ON THE STEEL BELT. TIRES WERE STILL INFLATED. TOOK TO TIRE RETAILER & HAD TO CHANGE ALL 4 TIRES. STILL HAVE THE SPARE. TIRES CAME WITH VEHICLE. FIRESTONE ATX RADIAL P235/75R15 WITH 65,000 MILES.*AK DOT# VDNL1PM026. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873229October 17, 2000
TIRES:TREAD/BELT
VEHICLE WOULD VIBRATE AT HIGHWAY SPEEDS (70MPH). THE FIRST SET OF TIRES WERE ORIGINAL ON VEHICLE. THEY WERE WEARING OUT EXCESSIVELY NEAR THE EDGES. BROUGHT NEW TIRES FOR VEHICLE AFTER DEALER, SEVERAL TIMES, RECOMMENDED IT. THE OUTER PART OF TIRES WERE SPLITTING & MISSING STABLIZATION. THE 2ND SET OF TIRES HAD SAME PROBLEM OF EXCESSIVE WEAR. FIRESTONE WILDERNESS AT P235/75R15 WITH 58,000 & 7,000 MILES RESPECTIVELY.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556151October 16, 2000
TIRES:TREAD/BELT
FIRESTONE RADIAL ATX TIRES' STEEL BELTS BROKE, CAUSING VEHICLE TO NEED ALIGNMENT, CONSUMER WANTS REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734463October 16, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE FAILURE LOST OIL PRESSURE LOCKED ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873093October 16, 2000
TIRES:TREAD/BELT
WHILE DRIVING 65MPH & HEARD A LOUD EXPLOSION. LOST CONTROL OF VEHICLE. FLIPPED OVER WHILE TRYING TO STEER OFF THE ROAD. TREAD HAD SEPARATED FROM RIGHT REAR TIRE. DRIVER/PASSENGER RECEIVED MINOR INJURIES. TWO WEEKS PREVIOUSLY, HAD VEHICLE SERVICED, INCLUDING TIRE ROTATION. FIRESTONE, RADIAL ATX, P235/75R15 WITH 39,000 MILES.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#556050October 13, 2000
TIRES
FIRESTONE WILDERNESS AT TIRES P255 70 R16 EXPERIENCED SPLITTING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734111October 12, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
STEP ON BRAKES & FOOT HITS GAS PEDAL. BRAKE PEDAL IS BELOW GAS PEDAL. PLEASE CALL ME FOR MORE INFO AND THAT FORD WAS CONTACTED AND DENIES ANY PROBLEM OR OTHER COMPLAINTS. THIS LIFE THREATENING PROBLEM HAPPENED TO THIS VEHICLE AND AT LEAST TWO OTHER VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872826October 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WILL SUDDENLY STALL, USUALLY WHEN WEATHER IS REALLY HOT OUTSIDE UNEXPECTEDLY WHICH PUT CONSUMER AND FAMILY IN DANGEROUS SITUATION. CONSUMER TOOK VEHICLE TO FORD, BUT DEALER COULD NOT DETERMINE CAUSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872881October 12, 2000
SUSPENSION:FRONT:STABILIZER BAR
FRONT STABILIZER LINKAGE HAD TO BE REPAIRED. AFTED CONSUMER HEARD A SNAP, A MINUTE LATER, CAR WENT TO SHOULDER LIKE A BIG WIND HAD PUSHED IT. VEHICLE STARTED TO ROCK BACK AND FORTH, AND IT WAS HARD TO STEER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555764October 11, 2000
TIRES:SIDEWALL
FIRESTONE WILDERNESS TIRE P255 70 R16 EXPERIENCED CRACKING ON THE INSIDE AND OUTSIDE OF SIDEWALL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872789October 11, 2000
VEHICLE SPEED CONTROL:LINKAGES
VEHICLE EXPERIENCING PROBLEM WITH SUDDEN ACCELERATION. ON TWO SEPARATE OCCASIONS VEHICLE EXPERENCED A SUDDEN ACCELERATION WHILE DRIVING AT 35 MPH. WAS ABLE TO GAIN CONTROL BY SHIFTING OUT OF GEAR. NOTIFIED DEALER AND MANUFACTURER, AND BOTH REPLIED THAT VEHICLE WAS NOT COVERED UNDER A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555899October 10, 2000
TIRES
THE FIRESTONE ATX (P235/75R15) BEGAN TO DEVELOP LOUD THUMPING SOUNDS, WHILE DRIVING THE VEHICLE BECAME UNSTABLE CONSUMER CHECKED THE TIRE AND THE LEFT REAR HAD A RAISED RIDGE ABOUT 3/4 OF THE TIRES CIRCUMFERENCE, IN ONE SPOT THE TIRE HAD WORN DOWN THROUGH THE TREAD AND THROUGH ALL THE LAYER OF RUBBER WHICH WAS AS SOFT AS AN INNER TUBE, CONSUMER REPLACED ALL FOUR TIRES AND REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733917October 10, 2000
TIRES:TREAD/BELT
THE TIRE WAS CORRECTLY INFLATED PER FORD MOTOR COMPANY MANUAL. AT APPROXIMATELY 65 MILES AN HOUR, THE OUTER TREAD SEPARATED FROM THE CARCASS ON THE LEFT REAR TIRE CAUSING THE VEHICLE TO VEER OUT OF CONTROL. THE DRIVER WAS FORTUNATE TO REGAIN CONTROL OF THE VEHICLE AND PULL OF THE ROAD AND THEN PROCEEDED TO CHANGE THE TIRE. THE TIRE HAS BEEN SAVED. (DOT NUMBER: P255-70R16 TIRESIZE: 16 INCH)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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