Ford Explorer Complaints (1993)

944 consumer complaints on file.

#702787January 31, 1999
SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702523January 24, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
YES, WHEN THIS CYLINDER EXPLODED. MY WIFE BECAME STARTLED AND ALMOST LOST CONTROL OF CAR. I JUST FOUND OUT THAT THERE IS A RECALL ON THESE HYDRAULIC CYLINDERS. THEY NEEDED TO BE REINFORCED.LOOKING AT THE PART THIS WAS A DEFECT, IT JUST PULLED LOOSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833158January 7, 1999
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
VENTILATION SYSTEM HAS CAUGHT ON FIRE 3 TIMES WHILE VEHICLE WAS BEING DRIVEN. IT MELTED THE ELECTRICAL SYSTEM. DEALER HAS REPAIRED 3 TIMES. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#701741December 30, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED. 3RD AND 4TH GEAR CAME APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832742December 28, 1998
SUSPENSION
THE ENTIRE AUTOMOBILE SHAKES WHEN DRIVING ABOVE 55 MPH, AND DEALER WILL NOT DO ANYTHING ABOUT. *AK THE CONSUMER STATED THAT THE MANUFACTURER HAS A MODIFICATION KIT FOR SHAKE, BUT REFUSES TO PAY FOR IT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832273December 14, 1998
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, OTHER:STORAGE
THE CONSUMER'S WIFE WAS DRIVING THE CAR ON THE STREET AND ANOTHER CAR CUT IN FRONT OF HER, RESULTING IN COLLISION, ALSO HAD TO TURN THE CAR OFF. THE FUEL SAFETY SHUT-OFF SWITCH DIDN'T TURN OFF. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#701197December 8, 1998
SUSPENSION
VIOLENT SHAKING STARTS AT ABOUT 63 MPH., *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831421November 30, 1998
SUSPENSION:FRONT:CONTROL ARM
THE CONSUMER IS EXPERIENCING PROBLEMS WITH FRONT END SUSPENSION. WHILE DRIVING VEHICLE STARTED PULLING TOWARDS THE RIGHT ON ITS OWN, CAUSING A LOSS OF CONTROL. THE BRACKET THAT HELD THE CONTROL ARM TO THE FRAME BROKE LOOSE. THE MANUFACTURER HAS BEEN CONTACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#701014November 30, 1998
SUSPENSION:FRONT
VIBRATION, SOMETIMES SEVERE, AT APPROXIMATELY 50 MPH AND FASTER. FORD DEALER AWARE OF THE PROBLEM, BUT SAY THEY CANNOT REPAIR. DEALER HAS SUGGESTED THAT TIRES AND SHOCKS BE REPLACED, WHICH I HAVE DONE BUT TO NO AVAIL. HAD FRONT END ALIGNED, LEFT CAMBER SHIM INSTALLED, RADIUS ARM BUSHINGS REPLACED, TIRES BALANCED AND RE-BALANCED, FRONT RIGHT TIRE REPLACED BUT THE PROBLEM STILL PERSISTS. VIBRATION BECOMES SEVERE AT HIGHER SPEEDS. NOT SAFE. I HAVE CONTACTED THE FORD MOTOR COMPANY CUSTOMER SERVICE REP., BUT THEY TELL ME TO SEE THE DEALER! GETTING THE RUN-AROUND. VEHICLE IS ONLY 5 YEARS OLD WITH ONLY 68000 HIGHWAY MILES. THIS SHOULD NOT HAPPEN! I HAVE SPENT APPROXIMATELY $1,000 TO REPAIR THE PROBLEM WITHOUT SUCCESS. PLEASE HELP ME! I AM CONCERNED THAT, WITH ALL OF THE VIBRATION, SOMETHING WILL LOOSEN WHILE I'M DRIVING WITH MY WIFE AND CHILDREN CAUSING AN ACCIDENT. I FEEL THIS IS A DESIGN FLAW AS I HAVE SPOKEN WITH SEVERAL OTHER EXPLORER OWNERS WHO HAVE THE SAME PROBLEM. I DO NOT DRIVE THE VEHICLE HARD. I TAKE EXCELLENT CARE OF THE VEHICLE AND, FOR THE MOST PART, IT HAS BEEN A GOOD VEHICLE EXCEPT FOR THE INCESSANT VIBRATION. I FEEL THAT IT IS THE RESPONSIBILITY OF FORD TO PAY THE PRICE OF REPAIR (OR REPLACEMENT) BEFORE SOMEONE GETS HURT OR KILLED FROM THIS OBVIOUS DESIGN FLAW. ANYTHING YOU CAN DO WILL BE VERY MUCH APPRECIATED. THANK YOU, GREG HALPERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830815November 16, 1998
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHEN THE HEATER IS TURNED ON, THE THE PASSENGER'S COMPARTMENT IS FILLED WITH SMOKE. DEALER HAS NOT SEEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700395November 7, 1998
STRUCTURE:BODY:DOOR
ON ABOUT 12/1/97 MY RIGHT FRONT INSIDE DOOR PANEL HANDLE TO MY EXPLORER GAVE WAY. THIS OCCURRED WHILE I WAS EXITING MY VEHICLE. I NEARLY FELL OUT OF THE DOOR. I WENT TO THE DEALERSHIP (PALMETTO FORD) WHERE I BOUGHT THE CAR IN 1995. THE AUTO BODY SHOP FOREMAN TOLD ME THIS WAS A REGULAR OCCURANCE WITH FORD EXPLORERS. HE SAID THERE WAS NO KNOWN RECALL FOR THE HANDLE AND THE PRICE TO REPLACE IT WAS ABOUT $600.00 I CALLED THE FORD CUSTOMER SERVICE BUREAU AND LEARNED THE SAME. THEY WERE NOT WILLING TO HELP ANY FURTHER. I ENDED UP PURCHASING ANOTHER PANEL FOR $200.00 FROM A USED PARTS DEALER. THE SAME INCIDENT OCCURRED ON 10/03/98 WITH THE LEFT FRONT DOOR HANDLE. IT IS OBVIOUS TO ALL PERSONS WITH KNOWLEDGE OF THIS VEHICLE (CUSTOMERS, DEALERS, AND REPAIR SPECIALISTS) THAT THIS IS A KNOWN HAZARD AND DEFECT. IN BOTH CASES THE HANDLE (WHICH IS FITTED INTO THE INTERIOR PANEL) BREAKS AWAY FROM THE PANEL WITHOUT NOTICE. THIS MAY CAUSE AN INDIVIDUAL TO FALL DUE TO THE SUPRISE OF THE EVENT. ALSO, IF A MAJOR EVENT SHOULD OCCUR AND THE HANDLE DID BREAK DURING THIS INCIDENT, THE CONSUMER WOULD BE LOCKED INSIDE THE VEHICLE UNTIL HE/SHE OPENED THE DOOR FROM THE OUTSIDE. I AM CERTAIN ONCE YOU INVESTIGATE MY REPORT, YOU WILL FIND IT VERY ACCURATE AND WELL KNOWN TO THE FORD COMPANY, DEALERS, ETC. UNFORTUNATELY, THEY HAVE CHOSEN TO ALLOW THIS DEFICIENCY TO CONTINUE WITH DISREGARD FOR THE SAFETY AND ECONOMIC HARM TO IT'S CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829911November 2, 1998
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
PE98048; BLOWER ASSEMBLY FIRES; WHILE DRIVING WITH THE AIR CONDITIONER ON, SMOKE STARTED COMING OUT OF THE VENTS. TRUCK CHECKED BY DEALERSHIP. DEALER FOUND TH FIRE STARTED IN THE VENTS WHICH WAS CAUSED BY DEBRIS. THE PROBLEM WAS CORRECTED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#542334October 30, 1998
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
WHILE HATCH WAS OPEN THE WELD BETWEEN THE BRACKET AND THE HATCH SHEARED CAUSING IT TO FALL ON THE SHOULDERS OF THE DRIVER.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#829768October 29, 1998
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WHILE DRIVING WITH HEAT ON, VEHICLE FILLED UP WITH SMOKE DUE TO LEAVES GETTING INTO THE HEATER BOX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829589October 27, 1998
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRE IS MOUNTED ON A RIM THAT DOES NOT FIT THE VEHICLE. DEALER REFUSED TO CORRECT THE PROBLEM. *AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#542283October 27, 1998
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781399October 26, 1998
POWER TRAIN:DRIVELINE:DRIVESHAFT, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
VEHICLE VIBRATES DUE TO TINY IMBALANCES IN DRIVETRAIN. THESE TINY FORCED VIBRATIONS IN DRIVETRAIN BEGIN TO EXCITE RESONANT VIBRATIONS IN EXHAUST SYSTEM. NEED STO REPLACE EXHAUST SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700075October 25, 1998
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
REAR LIFT GATE HINGE (WINDOW HINGE ONLY) FAILED. HINGE SNAPPED IN SUCH A MANNER THAT INDICATES CASTING WAS LIKELY BAD AT TIME OF MANUFACTURE OR THAT DESIGN IS FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829243October 20, 1998
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT BUCKLE WILL NOT RELEASE WHEN NEEDED, CAUSING DRIVER TO BE UNABLE TO RELEASE SEAT BELT WHEN NEEDED. DEALER NOTIFIED, AND WAS UNABLE TO GIVE A REPLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781460October 20, 1998
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SUSPENSION, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
BATTERY/MANIFOLD ABSOLUTE PRESSURE (MAP) SENSOR/RADIUS ARM BUSHING/HYDRAULIC LIFT CYLINDERS (REAR DOOR) AND DRIVER'S SIDE MIRROR FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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