Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#10043916October 1, 2003
ENGINE AND ENGINE COOLING:ENGINE
1999 FORD EXPLORER EXPERIENCING HIGH IDLE.*MR VEHICLE EXPERIENCED HIGH IDLE FOR 1 YEAR. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041070October 1, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
WHILE DRIVING DOWN THE ROAD, I HEARD A SNAP AND A POP LIKE A FANBELT BROKE. I LOST ALL POWER. THIS INCLUDES POWER STEERING AND AIR CONDITIONING. I DRIVING AROUND A CURVE, ON AN INCLINE, AND TO PULL OVER I WAS ON A SLOPE DOWNHILL. I HAVE SINCE BEEN INFORMED THAT THIS PROBLEM IS NOT UNCOMMON WITH THE MOTOR THAT IS IN MY CAR. THE CRANKSHAFT BROKE IN MY CAR. IF THIS IS A COMMON PROBLEM WHY HAS THERE NOT BEEN A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038236October 1, 2003
SEATS:FRONT ASSEMBLY:RECLINER
THE CONSUMER RECEIVED RECALL # 03V281000 CONCERNING THE HIGH BACK SEATS. THE LEVER TO RECLINE THE SEATS BROKE OFF BEFORE RECEIVING THIS RECALL NOTICE. ACCORDING TO THE DEALER, THE LEVER WAS NOT INCLUDED IN THE RECALL REPAIR INSTRUCTIONS. *AK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041975September 30, 2003
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING SEAT RECLINED WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040826September 27, 2003
SEATS:FRONT ASSEMBLY:RECLINER
THE BOLT OF MY DRIVERS SEAT BROKE ON MY WAY FORM VACATION IN NAVADA, ALMOST CAUSING AN ACCIDENT. I FELL INTO THE BACK SEAT TRYING TO MAINTAIN MY BALANCE I GRABBED THE ARM REST WHICH BROKE, AND THE BOTTOM FRAME BROKE ALSO. I TOOK MY CAR TO SOUTHBAY FORD IN TORRANCE CA. TO MAKE THE" RECALL ' REPAIRS BUT THEY REFUSED TO FIX OR REPAIR MY SEAT. STATING, THE BROKEN SEAT WAS NOT PART OF THE RECALL. I ONFORMED THE SERVICE REP., THAT THE DAMAGE WAS DUE TO THE SEAT DROPPING BACKWARD. I CALLED THE NUMBER PROVIDED ON THE RECALL NOTICE AND MADE A COMPLAINT BUT WAS TOLD THE DEALERSHIP HAD MADE A FINAL DECISION. ALL I COULD DO WAS TO BUY ANOTHER SEAT AND WAIT TO SEE IF ANOTHER "RECALL" COMES OUT AND TO TRY TO GET REINBURSTED . I HAD MY FAMILY IN MY SUV WITH ME WHEN THIS BOLT BROKE AND WE ALL COULD HAVE BEEN KILLED IF TRAFFIC WOULD HAVE BEEN HEAVIER. ALSO I USE MY VEHICLE DAILY ON MY JOB AS A MILEAGE VEHICLE , HAVING IT PROPPED UP SO I CAN DRIVE IS AN HAZARD IN ITSELF. THIS VEHICLE IS THE FOURTH NEW FORD PRODUCT I HAVE PURCHASE, AND THE ONLY TIME I HAVE EVER HAD A PROBLEM WILL MAKE THIS THE LAST ONE FOR ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040638September 25, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHEN THE CONSUMER ATTEMPTED TO UNLOCK THE DRIVER SIDE DOOR BUT IT FAILED TO OPEN FROM THE INSIDE ALTHOUGH THE DOOR LOCKS WERE IN THE UNLOCKED POSITION. PLEASE PROVIDE ANY FURTHER DETAILS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040673September 25, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE CONSUMERS WERE NEVER NOTIFIED OF THREE RECALLS THAT APPLIED TO THEIR VEHICLE UNTIL THE DEFECT OCCURRED. THE DEALERSHIP REFUSED TO HONOR THE RECALLS THEM BECAUSE THE CAMPAIGNS HAD ENDED. THE RECALL NUMBERS ARE: 99 V 164 000, 98 V 060 000, AND 00 V 422 000. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039452September 24, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAVE A 1998 EXPLORER SPORT SUV. I AM HAVING TROUBLE WITH THE AUTOMATIC LOCKS NOT OPENING AND LOCKING ME INSIDE THE VEHICLE. I HAVE TO PUSH THE AUTOMATIC LOCK BUTTON SIX OR SEVEN TIMES TO GET IT TO WORK. THE HANDLE ON THE DOOR WON'T EVEN OPEN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040371September 23, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING ABS BRAKES, THEY WOULD FAIL. HAD TAKEN VEHICLE TO DEALERSHIP, AND MECHANIC COULD NOT DETERMINE CAUSE OF FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040267September 22, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
1998 FORD EXPLORER, WE HAVE HAD PROBLEMS AT DIFFERENT TIMES GETTING THE DRIVER SIDE DOOR TO OPEN AFTER THE CAR HAD BEEN UNLOCKED. THIS HAPPENED SEVERAL TIMES. THIS MIGHT BECOME A PROBLEM IF CONSUMER WAS TRYING TO GET OUT FROM THE VEHICLE IN CASE OF AN EMERGENCY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040271September 22, 2003
SUSPENSION:REAR
WHILE DRIVING AT ANY SPEED THERE WAS HEAVY REAR VIBRATION. DEALER AND MANUFACTURER HAD TO THIS POINT REFUSED TO ACKNOWLEDGE THAT THERE WAS ANYTHING WRONG WITH THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040326September 22, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE ACCELERATOR PEDAL. EVERY TIME HE TRIED TO STEP ON THE PEDAL IT GOT STUCK TO THE FLOOR. MANUFACTURER WAS CONTACTED, AND STATED THAT THIS VEHICLE WAS NOT RECALLED, AND DID NOT HAVE ANY WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039319September 22, 2003
VEHICLE SPEED CONTROL
RECEIVED A RECALL NOTICE FROM FORD MOTOR CORP AND TELEPHONED THEM ABOUT ANOTHER MATTER. NAMELY WHEN BREAKING MY 1998 FORD SPORT EXPLORER, IT SUDDENLY STARTED TO ACCELERATE. IMMEDIATELY SHIFTED INTO NEUTRAL AND CONTINUED TO BREAK THE CAR. THE MOTOR RACED,BUT THE VEHICLE STOPPED. BECAUSE I APPLIED THE BRAKE WITH CONSIDERABLE FORCE. FORD MOTOR PERSONNEL TOLD ME TO BRING THIS MATTER TO THE ATTENTION OF MY LOCAL FORD DEALER. COMPLIED, BUT ADVISED IF THE PROBLEM DOES NOT APPEAR DURING A ROAD TEST NOTHING CAN BE DONE. THIS IS A COP OUT . WHO KNOWS WHEN IT WILL APPEAR AGAIN AND SOME ONE PERISHES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039208September 20, 2003
UNKNOWN OR OTHER
ISSUE: FORD EXPLORER HAS FUEL CUT OFF SWITCH DIRECTLY BELOW THE GLOVE BOX AGAINST THE PASSENGER SIDE PILLAR (DIRECTLY ABOVE THE CARPET ON PASSENGER SIZE) APPROXIMATELY 1 FOOT ABOVE FLOORBOARD. PASSENGER MAY BE ABLE TO KNOCK THE CONNECTOR OR SWITCH LOOSE, CAUSING FUEL SHUT DOWN AND LOSS OF POWER IN THE VEHICLE. CONNECTOR IS ON BOTTOM OF SWITCH; CABLE RUNS DIRECTLY BELOW CARPET AND CAN BE TUGGED LOOSE WITH ENOUGH FORCE (CONNECTOR IS STANDARD FORD LOCKING BLADE TYPE). INCIDENT OCCURRED ON INTERSTATE 10 W IN LOS ANGELES ON THE INTERSTATE 5 NORTH ON RAMP. HEAVY TRAFFIC CAUSED WIFE TO STRAIGHTEN LEGS AND KICKED THE CONNECTOR LOOSE AT 60 MPH. VEHICLE LOST TOTAL ENGINE POWER AND STALLED IN TRAFFIC. VEHICLE WAS TOWED TO DEALERSHIP ONCE BEFORE THIS INCIDENT. FORTUNATELY IT WAS IN A PARKING LOT. DEALER MENTIONED ISSUE WAS RESOLVED AFTER PLUGGING SWITCH BACK IN. RESOLVED ISSUE USING CABLE TIES, BUT A MORE SUITABLE RECALL SHOULD BE DONE TO ENSURE OTHER OWNERS DO NOT ENCOUNTER THE SAME SITUATION. RECOMMEND A PLATE OR FASTENER THAT MAKES IT IMPOSSIBLE FOR PLUG TO COME LOOSE WHEN HIT WITH FOOT OR OTHER OBJECTS. ALSO RECOMMEND REPOSITIONING SWITCH TO REAR OF VEHICLE, OR UNDERNEATH REAR SEAT ON NEWER MODELS, IF IT HAS NOT ALREADY OCCURRED. DISCUSSED THIS WITH A FRIEND WHO RECOMMENDED I FILE A COMPLAINT, EVEN THOUGH IT OCCURRED ALMOST A YEAR AGO. *JB THANK YOU.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039030September 17, 2003
SEATS:FRONT ASSEMBLY:RECLINER
DRIVERS SIDE SEAT RECLINE LEVER BROKE OFF. THE SEAT IS UNABLE TO MOVE FORWARD, PREVENTING ACCESS TO THE REAR FROM THE DRIVERS SIDE. THE METAL IS TOO WEAK AND AT AN AWKWARD POSITION. THE DEALER WILL NOT REPLACE, EVEN THROUGH THIS IS AN OBVIOUS FAULTY PART AS THE REPLACEMENT PART IS DESIGNED WITH A THICKER METAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040016September 16, 2003
SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER RECEIVED A RECALL LETTER CONCERNING FRONT ASSEMBLY SEAT RECLINER FROM THE MANUFACTURER, BUT DEALER INDICATED THEY DID NOT HAVE YET RECALL PARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040035September 16, 2003
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING DRIVER'S SIDE SEAT RECLINES WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039967September 15, 2003
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING DRIVER'S SIDE SEAT RECLINED WITHOUT WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038827September 13, 2003
ELECTRICAL SYSTEM
RIGHT TURN SIGNAL PERIODICALLY STICKS "ON" (NOT FLASHING) WHEN COMMANDED AND SOMETIMES COMES "ON" (NOT FLASHING) WHEN THE IGNITION IS STARTED. IF LEFT "ONO" (NOT FLASHING) FOR MORE THAN 30-45 SECONDS, SMOKE COMES OUT OF THE STEERING COLUMN. THE SMOKE STOPS AS SOON AS THE LIGHT GOES OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039882September 12, 2003
SEATS
THE DRIVER SIDE SEAT BACK RECLINER LEVER BROKE OFF WITHOUT BEING USED. CONSUMER FEELS THAT THE RECALL DEFECTIVE COMPONENT FOR THE HIGH BACK BOLT 03 V 281 000, IS THE POSSIBLE CAUSE OF THE LEVER BREAKING BECAUSE IT'S PART OF THE SAME STRUCTURE. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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