Ford Explorer Complaints (1994)

1,207 consumer complaints on file.

#728458August 19, 2000
TIRES:TREAD/BELT
FAILED JUST LIKE THE RECALLED TIRES, BUT NOT COVERED BY RECALL. TRAVELING APROX 65MPH AND ALL TREAD CAME OFF TIRE. APROX 30,000 MILES WITH PLENTY OF TREAD LEFT. THE TIRE DID NOT LOOSE PRESSURE AND WE WERE ABLE TO COME TO A SAFE STOP. WE FEEL THE FIRESTONE PROBLEM MAY COVER MANY MORE TIRES THAN COVERED IN RECALL. ARE MY TIRES SAFE??( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728362August 18, 2000
TIRES
THE REAR RIGHT TIRE BLEW-OUT CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE ,ROLLING OVER THREE TIMES ;THE VEHICLE WAS TOTAL LOSS.( DOT NUMBER: TIRE SIZE: LT23575R15 )
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#728381August 18, 2000
TIRES
I HAVE WATCHED WITH INTREST THE EVENTS WHICH HAVE UNFOLDED SURROUNDING FIRESTONE'S RECALL OF THE WILDERNESS TIRES. I, TOO, OWN A FORD EXPLORER, A 1994 LIMITED. IN MARCH 1997 I EXPERIENCED A PROBLEM WITH A NOISE AND A VIBRATION IN THE FRONT RIGHT WHEEL OF MY EXPLORER. I TOOK THE VEHICLE TO THE NEAREST FIRESTONE STORE WHO CHECKED THE TIRE AND TOLD ME THERE WAS NOTHING WRONG WITH THE TIRE. THEY SAID A CERTAIN PART WAS BAD IN THE FRONT END OF MY EXPLORER AND IT WOULD COST ME ABOUT $150 OR SO TO HAVE HAVE THEM FIX IT.NOT SATISFIED WITH THIS ANSWER, I TOOK THE VEHICLE TO ANOTHER TIRE DEALER WHO CHECKED THE FRONT END AND INFORMED ME THAT THERE WAS NO BAD PART, THE FRONT END WAS NOT OUT OF ALIGNMENT AND THE PROBLEM WAS A DEFECT IN THE FRONT RIGHT TIRE. TO PROVE IT TO ME, THEY MOVED THE TIRE FROM THE FRONT RIGHT TO THE REAR RIGHT. THE VIBRATION AND THE NOISE MOVED WITH THE TIRE. WENT BACK TO THE FIRESTONE DEALER AND TOLD THEM WHAT THE OTHER DEALER HAD TOLD ME. THEY ALL BUT CALLED BOTH ME AND THE OTHER DEALER A LIAR. ACTUALLY, ALL THEY HAD TO DO TO BEGIN WITH WAS SAY, "OK, THE TIRE IS BAD. YOU'LL NEED TO PAY $X DOLLARS BECAUSE OF THE AMOUNT OF USE YOU HAVE HAD" AND I WOULD HAVE DONE IT AND BOUGHT 2 NEW TIRES FROM THE DEALER. THIS OFFER WAS NEVER MADE AND I LEFT VERY DISGUSTED WITH BOTH FIRESTONE AND THE DEALER.LESS THAN 1 WEEK LATER, AROUND 10:00 AT NIGHT, MY WIFE AND I WERE RETURNING FROM OUR SON'S HOME IN MOBILE, ALABAMA TO OUR HOME IN BILOXI, MS VIA INTERSTATE 10. SUDDENLY, THE BACK END OF MY EXPLORER BEGAN TO MAKE A ROARING SOUND AND STARTED TO "FISHTAIL" ON THE HIGHWAY. I LET OFF THE GAS AND WAS ABLE TO STOP THE VEHICLE SAFELY. THE BACK RIGHT TIRE, THE ONE IN QUESTION ABOVE, HAD TOTALLY DISINTEGRATED AND THE FLAPPING BELTS HAD ALSO DAMAGED THE TRIM BEHIND THE WHEEL WELL ON MY VEHICLE.HAVING HEART PROBLEMS, I WAS ABLE TO CALL A WRECKER TO COME OUT AND CHANGE THE TIRE FOR ME SO WE COULD GET HOME. THE NEXT DAY, MY WIFE CALLED YOU, THE FIRESTONE NATIONAL OFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868134August 18, 2000
TIRES:TREAD/BELT
PE00020, TIRE TREAD SEPARATION: WHILE DRIVING 55 MPH, TREAD ON THE REAR PASSENGER'S SIDE TIRE CAME OFF. DRIVER WAS ABLE TO CONTROL TRUCK, AND WAS NOT INJURED. TIRE WAS A WILDERSNESS AT, P23575R15, DOT # W2HL. NOT ORIGINAL TIRE EQUIPMENT. TIRE WAS TAKEN TO A FORD DEALERSHIP. OWNER WAS TOLD THAT IT WOULD BE 2 /1/2 WEEKS BEFORE TIRE COULD BE REPLACED. OWNER PURCHASED OTHER TIRES AT SAMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728239August 17, 2000
TIRES:TREAD/BELT
ON THE WAY HOME FROM A ROUTINE DEALER MAINTENCE, INCLUDING TIRE ROTATION, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE DEALER TOLD ME TO GO TO FIRESTONE AND I WAS TOLD "THAT THE BELTS INSIDE THE TIRE HAD SEPARATED AND NEEDED TO BE REPLACED." I PURCHASED THREE NEW TIRES, (DOT VNHL AT9 189) PUT THE UNUSED SPARE ON AS THE FOURTH, AND USED THE BEST OF THE OEM'S AS THE NEW SPARE.( DOT NUMBER: W2HL1MO314 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728241August 17, 2000
TIRES
I HAD TIRE SEPARATION IN APRIL OF 2000 ON INTERSTATE 95 IN MELBOURNE, FLORIDA. I IMMEDIATELY GOT OFF THE ROAD. THERE WERE NO INJURIES TO MYSELF OR ANY OTHER VEHICLE/PERSON. THE RIGHT REAR TIRE WAS THE ONE THAT SEPARATED AND I REPLACED IT WITH ANOTHER ATX. I CURRENTLY HAVE ALL ATX TIRES AND WILL HAVE ALL TIRES REPLACED THIS WEEKEND.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867991August 17, 2000
TIRES:TREAD/BELT
WHILE DRIVING AT HIGHWAY SPEED LEFT REAR TIRE TREAD ON A 1994 FORD, EXPLORER SEPARATED, CAUSING ONE PERSON TO BECOME PARALYZED AND ONE KILLED. TIRE SIZE WAS P23575R15. PLEASE GIVE ANY FURTHER DETAILS. *AK FIRESTONE ATX P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
1
Deaths:
1
#553657August 16, 2000
TIRES:TREAD/BELT
FIRESTONE ATX TIRE EXPERIENCED TREAD SEPARATION WHILE DRIVING CAUSING DAMAGE TO THE BODY PANEL BEHIND THE TIRE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728071August 16, 2000
TIRES
OCT. 15TH TRAVELING FROM CHARLESTON S.C. TO COLUMBIA S.C. AT 920 A.M. PROCEEDING AT ABOUT 65 MPH. LEFT REAR TIRE SHREDDED CAUSING CONTROL AND NOISE PROBLEMS. STOPPED VEHICLE ON SIDE OF ROAD TO FIND LEFT REAR WHEEL WELL AND REAR PART OF ROCKER PANEL COMPLETLY DESTROYED. I HAVE THE NAMES OF TWO OTHER INDIVIDUALS THAT STOPPED TO ASSIST IN MAKING THE VEHICLE TRAVELABLE. *AK( DOT NUMBER: 2028 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728092August 16, 2000
TIRES
TIRE BLOWN OUT, DID NOT HIT ANYTHING, TIRE STILL IN MY POSESSION( DOT NUMBER: TIRE SIZE: 235 75R 15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728125August 16, 2000
TIRES
RIGHT REAR TIRE OF EXPLORER BLEW OUT ON NY THRUWAY NEAR ALBANY AFTER TWO HOURS OF HIGH SPEED DRIVING IN CIRCA MID-SEPTEMBER 1994. LESS THAN 6,000 MILES ON CAR AND TIRES. BLEW OUT WITHOUT WARNING; NO OBJECT STRUCK. NO LOSS OF CONTROL AND NO INJURY TO DRIVER. TIRE REPLACED BY FIRESTONE WITH APPROX. 90% CREDIT FOR UNUSED TREAD LIFE. DEALER SAID UNDERINFLATION MIGHT HAVE CAUSED OVERHEATING INTERNALLY (ALTHOUGH OTHER TIRES WERE PROPERLY INFLATED).( DOT NUMBER: TIRE SIZE: P235/75 R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728139August 16, 2000
TIRES:TREAD/BELT
WHILE DRIVING THE CAR STARTED TO SHAKE AS IF THE FRONT TIRE WENT FLAT. I GOT OUT TO CHECK IT BUT IT HAD AIR. I THEN THOUGHT THAT THE ROAD COULD HAVE BEEN BUMPY BUT IN FACT IT WAS NOT. I MADE AN APPOINTMENT TO HAVE THE TIRE CHANGED AND BY THE NEXT DAY 3 OF THE 4 TIRES NEEDED TO BE CHANGED. THE TECHNICIAN AT THE TIRE STORE TOLD ME THAT THE BELTS WERE BROKEN IN THE TIRES AND THEY WERE SHAPED LIKE EGGS. I REPLACED ALL 4 TIRES FOR THE CAR COULD NOT BE DRIVEN AS IT WAS.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728140August 16, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NO SUMMARY
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#728143August 16, 2000
TIRES
NEARLY KILLED ON THE 405 FREEWAY WHEN OUR TIRE EXPLODED AND BLEW OUT THE RIGHT REAR WHEEL WELL. I WAS COMPLETELY WTHOUT CONTROL AND NEARLY RAMMED A SEMI TRUCK AND ANOTHER SMALLER VEHICLE. ALL THAT WAS LEFT OF THIS TIRE WAS A RIM OF TWISTED STEEL. FIRESTONE AND FORD HAVE BOTH BEEN CONTACTED AND NEITHER COMPANY HAS OFFERED ANY HELL WHATSOEVER. WHAT ARE MY OPTIONS NOW?( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728155August 16, 2000
TIRES
MY REAR TIRE TREAD PEELED AWAY( DOT NUMBER: TIRE SIZE: 23575R15XL )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728157August 16, 2000
POWER TRAIN:MANUAL TRANSMISSION
DRIVE TRAIN LOCKED UP CAUSING THE REAR WHEELS TO LOCK UP. THE FRONT WHEELS MAY ALSO HAVE LOCKED UP, BUT UNKNOWN AT THIS TIME. TOTAL LOSS OF CONTROL OF VEHICLE CAUSING THE VEHICLE TO SLIDE SIDEWAYS FROM THE LEFT HAND PASSING LANE ACROSS TRAFFIC TO THE RIGHT, HITTING SHOULDER AND ROLLING OVER ONE AND ONE HALF TIMES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#867893August 16, 2000
TIRES:TREAD/BELT
CONSUMER WAS TRAVELING IN A 1994 FORD EXPLORER. CONSUMER HAD AFTER MARKET TIRES ON VEHCILE. TIRE SIZE P235/75R15. PASSENGER FRONT TIRE BLEWOUT WHILE DRIVING 65MPH.*AK CUSTOMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE TIRE WAS SHREDED AND WAS COVERED WITH BRAKE OIL FROM THE BROKEN LINE. THE INCIDENT CAUSED DAMAGE TO THE BRAKE LINE , MASTER CYLINDER AND SPARE TIRE CABLE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728042August 15, 2000
TIRES:TREAD/BELT
LAST MONTH I NOTICED THAT PART OF MY RIGHT REAR FORD EXPLORER SPORT TIRE WAS SEPARATING AT THE BOTTOM. THE THREADS OF THE TIRED WERE SMOOTH IN THE AREA AND THE STEEL BELTS PROTRUDED OUT. I BELIEVE THIS CONDITION MAY BE GENESIS OF THE PROBLEM WITH THE FIRESTONE APX TIRES. THIS TIRE, AND THE OTHER THREE MOUNTED, IS NOT ONE OF THE VD TIRES INCLUDED IN THE RECALL. ITS SIZE IS THE SAME (P235-75R15) BUT ITS DOT # IS W2HL1MO353. STRANGELY, MY FULL SIZE SPARE IS THE VD BEING RECALLED. IF AN INSPECTION OF THIS TIRE WOULD BE HELPFUL IN THE NHTSA INVESTIGATION, FEEL FREE TO CONTACT ME.( DOT NUMBER: W2HL1MO353 TIRE SIZE: P235-75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551087August 15, 2000
TIRES
WHILE DRIVING THE VEHICLE STARTED TO SHAKE AND THERE WAS A LOUD POP THEN A LOUD BANG UPON EXITING THE VEHICLE CONSUMERS SAW THAT THE LEFT REAR TIRE HAD BLOWN OUT (FIRESTONE ATX). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867833August 15, 2000
TIRES:TREAD/BELT
PEOO 020; CONSUMER WAS TRAVELING 50MPH ON THE HIGHWAY AND FRONT END STARTED TO WONDER FOR NO APPARENT REASON. THEN, WHEN STARTING TO ACCELERATE TO 60MPH AT 65MPH, VEHICLE STARTE TO SHAKE AND VIBRATE. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND THEY TOLD HIM THAT THE FRONT TIRES BELTS WERE BROKEN. THEY REPLACED THEM. THEN, HE STILL EXPERIENCED THE SAME PROBLEM WITH THE REAR TIRES. THE FIRESTONE #ATX RADIAL P235 75 R15. THERE WAS NO ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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