Ford Explorer Complaints (1993)

944 consumer complaints on file.

#705653April 15, 1999
POWER TRAIN:DRIVELINE
HUB FAILED INTERNALLY (SEENHTSA BC2261060194) AFTER DESCRIBED NOISE. LOCKING PINS BROKE. FORD DEALER(SAME) ADVISED MUST REPLACE BOTH LEFT AND RIGHT AS PART HAD BEEN RE-ENGINEERED DUE TO THIS PROBLEM. FAILURE OF PART ON LOW USE VEHICLE VERY PRE-MATURE. FORD HAS OFFERED PARTIAL $$. DEALER HAS ADDED TO THIS. MY DECISION PENDING. TOTAL COST OF REPAIR @$679.00.IF THIS IS A RECURRING I QUESTION FORD HAS NOT STEPPED UP TO RE-CALL. WHEN CONTACTED FORD, REP SAID WOULD NOT/ COULD NOT DO ANYTHING - OUT OF WARRANTY. ISSUE SEEMS BIGGER THAN THAT. I WAS TOLD THIS MIGHT ENGAGE AT HIGH SPEED IF NOT (BOTH HUBS) REPLACED. POTENTIALLY DISASTROUS? I HAVE BEEN TOLD I HAVE 30 DAYS FROM 3/29/99 TO ACCEPT OR DECLINE CASH SETTLEMENT. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836657April 12, 1999
STEERING, SUSPENSION:FRONT, SUSPENSION, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER WAS DRIVING APPROXIMATELY 35MPH WHEN CRASHED INTO A GAURDRAIL. MECHANIC REPLACED FENDER/BUMPER/RADIATOR/GRILL/ RADIALAND RADIAL SUPPORT/BALL JOIN, AND INSTALLED LIFT KIT. HOWEVER, VEHICLE STILL VIBRATED, EVEN MORE WHEN DRIVING WITH 4 WHEEL DRIVE. ALSO, WHEN MAKING A TURN STEERING LOCKED UP IN 4 WHEEL DRIVE. CONSUMER THEN REPLACED ALL FOUR TIRES. VEHICLE STILL VIBRATED. MECHANIC SAID THE RADIUS ARM WAS BENT, AND REPLACED IT. ALSO, REPLACED THE SPRINGS SHOCKS/ ABS SENSORS/ REAR SHIELD AND BEARINGS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#835868April 7, 1999
SEATS
DRIVER'S SEAT ANCHORS BROKE, CAUSING THE DRIVER'S SEAT TO ROCK BACK AND FORTH, AWAY FROM THE STEERING WHEEL, ALMOST CAUSING THE CONSUMER TO HAVE AN ACCIDENT. THE DEALER HAS NOT BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836548April 6, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN DRIVING AT ANY SPEED AND APPLYING THE BRAKES, IT FELT LIKE THE BRAKE PADS WERE CRACKING. VEHICLE HAS BEEN IN REPAIR SHOP NINE TIMES FOR BRAKE PROBLEMS, AND THE DEALER CAN'T DETERMINE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705177April 1, 1999
SEATS:FRONT ASSEMBLY:POWER ADJUST
THE PASSANGER SEAT MOTOR WAS BURNING WITH THE CAR OFF. THE FUSE DIDN'T BLOW. IF THIS WAS IN A PERSONS GARAGE, IT COULD HAVE SET THE HOUSE ON FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#704933March 26, 1999
SEAT BELTS:FRONT:ANCHORAGE
SEAT BELT BROKE AT TIME OF IMPACT WITH TREE, RESULTING IN SEVERE INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#704613March 18, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BURNING SMELL AND A BIT OF SMOKE COMING FROM VENTILATION SYSTEM. HAPPENS ONLY OCCASIONALLY. SMELLS LIKE BURNING LEAVES SOMETIME. ONCE ENTIRE PASSENGER COMPARTMENT FILLED WITH SMOKE BUT CLEARED OUT QUICKLY WHEN WINDOWS OPEN. I HEARD THAT THIS TYPE OF INCIDENT HAS BEEN REPORTED BEFORE AND IS ATTRIBUTED TO A HOT ELEMENT IN THE BLOWER UNIT. IS THIS SOMETHING FORD DEALERS HAVE A READY REPAIR FOR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835653March 10, 1999
ELECTRICAL SYSTEM
WHEN GETTING INTO VEHICLE AND STARTING IT UP EVERYTHING WILL GO OUT, SUCH AS THE HEADLIGHTS REMAINING ON, AND CONSUMER SMELLING SMOKE COMING FROM VEHICLE. CAN'T DETERMINE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704034March 4, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE MOVEMENT FREQUENCY OF THE ENGINE ALIGNS WITH THE TIRE ROTATION FREQUENCY CAUSING A VIRBRATION/SHAKE THAT CAUSES THE TRUCK TO BECOME DIFFICULT TO MANAGE. KNOWN PROBLEM WITH EXPLORER, HOWEVER THEY CLASSIFY IT AS A PROBLEM NOT A DEFECT. REQUIRES HORIZONTAL STABLIZERS TO BE ADDED TO THE TRUCK TO ELIMINATE THE VIBATION. FORD WILL NOT COVER AS A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703879March 1, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703690February 24, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER SYSTEM SMELLS LIKE BURNING LEAVES EVERYTIME YOU OPERATE HEATER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703717February 24, 1999
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835158February 23, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHILE VEHICLE IS PARKED, LEAVES AND OTHER FOREIGN ITEMS WOULD ENTER HEATER/VENTILATION AREA. THIS COULD CAUSE A FIRE IF IGNITION SOURCE IS NEAR. TOOK TO DEALER TO HAVE VENTILATION CLEANED OUT. THIS HAS HAPPENED SEVERAL TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835078February 19, 1999
SUSPENSION:FRONT
WHILE DRIVING AT HIGHWAY SPEEDS, VEHICLE VIBRATES BADLY AND CONSUMER CAN LOSE CONTROL OF VEHICLE. DEALER SAID HAD TO REPLACE A BUSHING, BUT NOW THEY ARE SAYING NEEDS TO HAVE A NEW "KIT". PLEASE PROVIDE FURTHER INFORMATION AND VIN#.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543814February 18, 1999
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:REAR:SHOCK ABSORBER
ENGINE MOUNTS AND REAR AXLE-TO-FRAME LATERAL SHOCK ABSORBER KIT INSTALLED AS PER SERVICE BULLETIN DUE TO EXCESSIVE VIBRATION DUE TO COMPONENT FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703471February 18, 1999
SUSPENSION:FRONT:SPRINGS:TORSION BAR
WHILE VEHICLE WAS ELEVATED FOR TIRE ROTATION, I NOTICED A CRACK IN WHAT I CALL THE TORSION BAR ON BOTH SIDES OF THE FRONT END OF MY VEHICLE. THE TORSION BAR IS ATTACHED TO THE OUTER END OF THE CROSS BEAMS INSIDE EACH WHEEL. THE CRACKS LOOKED LIKE FATIGUE FAILURES. THEY ENCIRCLED THE REAR END OF THE TORSION BAR BUSHING WHERE IT GOES THROUGH THE SUPPORT BRACKET. BOTH SIDES WERE ABOUT TO COMPLETELY FAIL. TO MY KNOWLEDGE I HAD NOT HIT ANYTHING THAT WOULD CAUSE THESE PARTS TO FAIL. IF I HAD CONTINUED TO DRIVE AND A FAILURE HAD OCCURRED I WOULD HAVE POTENTIALLY LOST CONTROL OF THE VEHICLE AND POSSIBLY HAVE ROLLED OVER. I RETURNED THE FAILED PARTS TO MY LOCAL FORD DEALER, KEN STOEPEL FORD IN KERRVILLE, TEXAS, AND SUGGESTED HE LET THE MANUFACTURER KNOW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834802February 12, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
CONSUMER WAS OPENING THE LIFTGATE WHEN BRACKETS BROKE, CAUSING THE LIFTGATE TO FALL ON TOP OF CONSUMER. OWNER PAID FOR REPAIRS AFTER FORD REFUSED TO HONOR THE WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#834746February 11, 1999
VEHICLE SPEED CONTROL
WHEN DRIVING AT ANY SPEED AND ENGAGING CRUISE CONTROL, THERE IS A PROBLEM DUE TO CRUISE CONTROL SURGING BACK AND FORTH, AND SPEED DOESN'T INCREASE. VEHICLE HAS BEEN IN REPAIR SHOP FOUR TIMES, AND THE DEALER CAN'T DETERMINE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543843February 9, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
LEAVES IN THE BLOWER MOTOR CAUSED SMOKE TO FILL THE CAB OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702933February 4, 1999
FUEL SYSTEM, OTHER, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE GAS GUAGE FAILED. DEALER SAID IT WAS A "SENDING UNIT" LOCATED ON GAS TANK. COST TO REPAIR $350 LABOR TO REMOVE TANK PLUS COST OF PART. I'M OUT OF WARRANTY BUT A TRUCK WITH UNDER 70,000 (AT THE TIME) SHOULD HAVE A WORKING GAS GUAGE! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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