Ford Explorer Complaints (1996)
1,450 consumer complaints on file.
- #736277November 14, 2000SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL IS TOO CLOSE TO BRAKE PEDAL ONE INCH AWAY. THE MASTER CYLINDER DEVELOPED A LEAK ALLOWING THE BRAKE PEDDLE TO TRAVEL PAST THE ACCELERATOR PEDAL, BECAUSE THE ACCELERATOR PEDAL IS SO CLOSE THE INCIDENCE OF HITTING BOTH PEDALS BECOMES GREATER AS IT WAS WITH MY VEHICLE. WE HAD COME TO AN ALMOST COMPLETE STOP THEN THE 1996 EXPLORER ACCELERATED INTO THE VEHICLE IN FRONT OF US. SIMPLE FIX BEND THE ACCELERATOR ARM AWAY FROM THE BRAKE PEDDLE. ON 98 EXPLORER'S THE ACCELERATOR PEDAL IS THREE INCHES AWAY INDICATING FORD DISCOVERED THE PROBLEM, FIXED IN LATER MODELS, BUT FAILED TO NOTIFY 96 EXPLORER OWNERS OR THEIR DEALERS. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #736209November 13, 2000STRUCTURE:BODY:DOOR, AIR BAGS, SUSPENSION, SEATS:FRONT ASSEMBLY:RECLINER, EQUIPMENT:MECHANICAL:CARRIER/RACK
I BOUGHT THIS SUV USED AND I THOUGHT I WAS GETTING A GREAT VEHICLE, BOY WAS I WRONG. IT HAS BEEN ONE THING AFTER ANOTHER WITH THIS SUV. PLEASE CHECK ALL OF MY COMPLAINTS THIS IS AN INTERIOR PROBLEM, THESE THINGS CANNOT BE CAUSED BY EVEY DAY USE. THE PROBLEMS I AM HAVING ARE, BACK SEAT DOOR HANDLES ARE BROKE, THE SPARE TIRE RELEASE BROKE THE FIRST TIME IT WAS USED, THE AIR BAG LIGHT WENT OFF AND CAUSED AN INCONVIENCE TO MY FAMILY, THE TIRES HAVE BEEN REPLACED AND THE ALINGMENT HASEN'T BEEN RIGHT SENSE I'VE OWNED IT, THE BACK SEAT DOESN'T WORK PROPERLY, IT WILL NOT RELEASE TO FOLD FORWARD, AND THE MOTOR ON THE HATCH HASEN'T WORKED PROPERLY FROM DAY ONE OF MY OWNERSHIP. PLEASE HELP ME WITH THIS MATTER. THANK FOR ALL YOU DO. MARGIE HULSEY. ML
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #557220November 13, 2000TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES (P255 70 R16) ARE EXPERIENCING SIDEWALL AND TREAD SEPARATION. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #557389November 9, 2000TIRES:TREAD/BELT
THE FIRESTONE ATX P 234/75R15 105S M/S DOT VDHL 1PM-435 TIRES WERE REPLACED PRIOR TO RECALL (00T-005) DUE TO VIBRATION PROBLEMS, CONSUMER HAD PREVIOUS REPAIRS TO THE SUSPENSION SYSTEM TO TRY AND REMEDY VIBRATION WITHOUT REMEDY, CONSUMER REQUESTING REIMBURSEMENT. *MJS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #874552November 7, 2000VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR, STRUCTURE:BODY
DESIGN OF CONSOLE CAUSES REARVIEW MIRROR PLACEMENT TO BE TOO LOW. THIS CREATES A BLIND SPOT FOR DRIVER WHEN TRYING TO MERGE RIGHT. VEHICLE WAS TAKEN TO DEALERSHIP. DEALERSHIP SEEMS TO RECOGNIZE THAT THIS IS A DESIGN FLAW. FORD HAS AGREED TO LOOK INTO THIS MATTER. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #874523November 6, 2000TIRES:TREAD/BELT
CONSUMER WAS TRAVELING ABOUT 55MPH ON HIGHWAY AND HEARD A THUMPING SOUND. THEN, HE SLID, BUT WAS ABLE TO BRING VEHICLE TO SAFETY. HE NOTICED THAT RIGHT REAR TIRE TREAD SEPARATED FROM RIM. ALSO, THERE WAS DAMAGE TO VEHICLE. FIRESTONE, #AT, P235/75R15 #DOT VDHL. THERE WERE NO INJURIES, AND FIRESTONE HAS REPLACED TIRES.*AK *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #557126November 6, 2000STRUCTURE
CONSUMER APPLIED THE BRAKES FOR AN UPCOMING TURN WHEN THE VEHICLE ROLLED OVER AND WENT DOWN AN EMBANKMENT, THE ROLLOVER RESULTED IN 3 PEOPLE SUSTAINING INJURIES. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 3
- Deaths:
- 0
- #735745November 4, 2000FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL SHUT OFF SWITCH ACTIVATED BY FRONT PASSENGER'S LEG TWICE WHILE VEHICLE IN OPERATION*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #874324November 3, 2000SUSPENSION:FRONT:STABILIZER BAR
BUSHING THAT HOLDS STABILIZER BAR IS GONE, CAUSING VEHICLE TO VIBRATE AT HIGHWAY SPEEDS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #557411November 1, 2000TIRES:TREAD/BELT
CONSUMER TOOK THE VEHICLE IN FOR RECALL (00T-005) REPLACEMENT TIRES, THE DEALERSHIP REPLACED THEM WITH MICHELIN TIRES, CONSUMER IS HAVING TROUBLE OBTAINING RECALL REIMBURSEMENT. *MJS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #557064November 1, 2000TIRES:TREAD/BELT
THE FIRESTONE TIRES ON THE VEHICLE WERE REPLACED PRIOR TO RECALL (OOT-005) DUE TO VIBRATION AND BLOWOUT WHICH RESULTED IN MINOR ACCIDENT WHEN THE CONSUMER LOST CONTROL OF THE VEHICLE, WHICH CAUSED DAMAGE TO THE FRONT PANEL AND DRIVERS DOOR. CONSUMER HAD PRIOR PROBLEMS WITH VIBRATION AND WENT TO THE FIRESTONE DEALER ON THREE OCCASIONS WITHOUT REMEDY (1998-1999). *MJS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #557025November 1, 2000TIRES:TREAD/BELT
CONSUMER REPLACED FIRESTONE TIRE DUE TO IRREGULAR TIRE WEAR AND VIBRATION WHILE DRIVING, CONSUMER REQUEST REIMBURSEMENT BUT WAS DENIED BECAUSE THEY WERE PURCHASED FROM A COMPETITOR PRIOR TO AUGUST 9, 2000. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #874228October 31, 2000VEHICLE SPEED CONTROL:LINKAGES
WHILE TRYING TO PASS OTHER VEHICLES CONSUMER'S VEHICLE STARTED ACCELLERATING. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INOFRMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556582October 30, 2000TIRES:TREAD/BELT
FIRESTONE ATX TIRES EXPEREINCED SEPARATION FOLLOWED BY A BLOWOUT OF THE LEFT REAR TIRE WHICH CAUSED THE VEHICLE TO SWERVE INTO OPPOSING LAND AND RUN OFF THE ROAD, AFTER THE CAR RAN OFF THE ROAD THE VEHICLE ROLLED OVER NUMEROUS TIMES, INJURIES ARE UNDER REVIEW (ATTORNEY FOR CLIENT). NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #874198October 30, 2000SUSPENSION
NOISE WAS COMING FROM VEHICLE. BEEN IN DEALER SHOP ON SEVERAL OCCASIONS, AND INFORMED CONSUME RTHAT NOTHING COULD BE FOUND. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #735350October 28, 2000STEERING: STEERING WHEEL/HANDLE BAR, ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
THIS VEHICLE HAS BEEN A LEMON SINCE I LEASED IT AND THE FORD MOTOR COMPANY HAS DONE NOTHING TO TRY AND STOP THE PROBLEMS. THEY HAVE REFUSED ON ALL ACCOUNTS TO EVEN RIGHT UP A SERVICE COMPLAINT SO THERE WILL BE A RECORD OF THE TIMES I HAVE TAKEN IT IN FOR PROBLEMS. THIS VEHICLE IS DANGEROUS, IT SHOULD HAVE BEEN TOTALLY TAKEN OFF THE ROAD YEARS AGO. THE DOOR LOCK IN THE REAR GOES UP AND DOWN AT RANDOM AND IT DOES IT REPEATLY UNTIL I HAVE TO SHUT THE CAR OFF BECAUSE I,M AFRAID IT WILL CATCH FIRE. THE TIRES STARTED WEARING THROUGH WHEN THERE WAS ONLY 30,000. MILES ON THEM, AND NOW IT WILL NOT CRANK UNLESS I HOLD THE GEAR SHIFT UP PAST THE P MARK ON THE COLUM AND I LIVE ON A FLAT PAVED ROAD. THE FORD COMPANY SAID IT WAS FROM PARKING ON A HILL. I LIVE IN SOUTH EAST GA, WE HAVE NO HILLS.*AK( DOT NUMBER: )
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #557050October 27, 2000TIRES:TREAD/BELT
THE BELT OF THE FIRESTONE TIRES WERE BROKEN RESULTING IN A ROUGH RIDE, CONSUMER REPLACED ALL FOUR TIRES AND REQUEST REIMBURSEMENT BUT WAS DENIED BECAUSE THE REPLACEMENT TIRE WERE PURCHASED FROM A COMPETITOR PRIOR TO AUGUST 9, 2000. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #557033October 27, 2000TIRES:TREAD/BELT
FIRESTONE TIRES FAILED PRIOR TO RECALL NOTICE 00T-005. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #557022October 27, 2000TIRES:TREAD/BELT
FIRESTONE TIRES FAILED PRIOR TO RECALL NOTICE OOT-005, CONSUMER REQUESTING REIMBURSEMENT. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556717October 26, 2000TIRES:TREAD/BELT
CONSUMERS LEFT REAR FIRESTONE TIRES LOST IT'S TREAD WHILE DRIVING PRIOR TO RECALL OOT-005, CONSUMER REPLACED ALL FOUR TIRES AND REQUEST REIMBURSEMENT. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0