Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#558441December 12, 2000
TIRES:TREAD/BELT
FIRESTONE TIRES FAILED PRIOR TO RECALL NOTICE 00T-005, CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558469December 12, 2000
TIRES:TREAD/BELT
CONSUMER REPLACED RECALLED TIRES(00T005), HOWEVER IS BEING DENIED REIMBURSEMENT DUE TO HAVING PURCHASED THE TIRES FROM A COMPETITIVE RETAILER PRIOR TO AUGUST 9, 2000. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737529December 8, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
RETURNED VEHICLE TO DEALER MANY TIMES COMPLAINING ABOUT BRAKES, HE REPLACED ONE PAD ON ONE TIRE. SAYS IT WAS THE ONLY ONE WORN, NOW CAR SKIDS ON BRAKING AND PULLS TO THE SIDE. EGR VALVE IS ALSO BAD AND HE REFUSES TO ACKNOWLEDGE ANYTHING IS WRONG WITH VEHICLE. HE STATES HE REPLACED OXYGEN SENSOR UNIT BUT, IT STILL APPEARS OLD AND RUSTED IN.AFTER THE FIRST DAY OF HAVING VEHICLE I COMPLAINED ABOUT BRAKES.IDLER BEARING IMOBILIZED CAR 2 DAYS AFTER PURCHASE,HE GERYY RIGGED IT WITHOUT FIXING IT PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558308December 6, 2000
SUSPENSION:REAR
SWAY BAR REPAIR IS NOT INCLUDED IN RECALL 00V-402 FOR THE CONSUMERS 1996 MODEL DUE TO VIN #. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558254December 4, 2000
TIRES
FIRESTONE TIRES WERE REPLACED DUE TO VIBRATION, THE CONSUMER IS REQUESTING REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737204December 2, 2000
VEHICLE SPEED CONTROL
MY VEHICLE HAS BEEN INSPECTED MANY TIMES, WITH NO SUCCESS IN SOLVING THE PROBLEM. UPON STARTING THE VEHICLE, THE CAR DIES. IT ACTS AS THOUGH IT IS NOT GETTING ENOUGH GAS. DURING THE FIRST FEW OCCURRENCES THE CAR WOULD RUN FINE AFTER I REVVED THE ENGINE A FEW TIMES. HOWEVER, FOR THE PAST SEVERAL MONTHS (AND PRESENTLY) THE PROBLEM DOES NOT GO AWAY AFTER THE ENGINE IS REVVED NOR DOES IT MAKE IT VERY EASY TO DRIVE. ONCE I TAKE MY FOOT OFF OF THE PEDAL AND THE RPM'S DECREASE, THE CAR DIES ON ME...WHETHER IT BE IN THE MIDDLE OF A INTERSECTION OR ANY PLACE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737184December 2, 2000
SUSPENSION:FRONT, TIRES, SUSPENSION:FRONT:SPRINGS:TORSION BAR, POWER TRAIN:AUTOMATIC TRANSMISSION
IN JUNE OF 1996, 1 NEW TIRE BLEW OUT, AND I WAS LUCKY TO GET A REPLACEMENT AND GOODYEAR REINBURSED ME FOR THE COST OF A NEW TIRE. EVENTUALLY, MY TIRES STARTED WEARING ODDLY, AND AFTER GETTING A WHOLE NEW SET, MY SWAY BAR LINK BROKE. I HAD THE SWAY BAR REPLACED, BUT MY NEW TIRES ARE ALSO WEARING VERY ODDLY. I HAVE HAD SEVERAL FRONT END ALIGNMENTS, TIRE BALANCE AND FREQUENT ROTATIONS. NO ONE IS SURE WHY MY TIRES ARE WEARING AS THEY ARE, ON THE INSIDE ONLY. THE TREAD IS VERY THIN, AND I THINK I WILL NEED A THIRD SET OF TIRES ON THIS TRUCK. I WONDER IF THE SWAY BAR IS PART OF THE PROBLEM. IT SEEMS LIKE EVERYTHING BIG AND EXPENSIVE WENT OUT ON THIS CAR AS SOON AS IT HIT JUST OVER 100K MILES. OF COURSE MY TRANSIMISSION, AND CATALYTIC CONVERTER PROBLEMS WERE NOT COVERED UNDER WARRANTY, EVEN THOUGH BOTH WERE VERY CLOSE. I PLAN TO TAKE THE CAR TO FORD TO DISCUSS THE TIRE PROBLEM, I HOPE SOMEONE CAN EXPLAIN WHY I AM GOING THROUGH SO MANY SETS OF TIRE. I HAVE NEVER HAD AN ACCIDENT IN THIS VEHICLE, AND HAVE MAINTINED IT CAREFULLY. COULD THE SWAY BAR BE A PROBLEM? *AK (TIRESIZE: LT23S/75R1)( DOT NUMBER: TIRE SIZE: LT23S/75R1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737130December 1, 2000
UNKNOWN OR OTHER
I AM MAKING THIS REPORT AS I HAD PAID FOR THE REPAIR BACK IN 1998 AND WILL PURSUE FORD FOR A CREDIT. NO SAFETY DEFECT LISTED WITHIN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737177December 1, 2000
SUSPENSION:FRONT:SPRINGS:TORSION BAR
LEFT FRONT SWAY BAR LINK SNAPPED OFF AT THE TOP BOLT. VEHICLE STARTED SWAYING BACK AND FORTH HEAVILY. AT 60 MPH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558189November 30, 2000
TIRES
FIRESTONE ATX TIRES WERE REPLACED BERCAUSE OF NOISE, BALANCE AND WEAR PROBLEMS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737113November 30, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS SUV V-8 IS FOUR YEARS OLD WITH 63,000 MILES ON IT, AND THE TRANSMISSION WENT OUT, I AM THE ORIGINAL OWNER AND HAD TAKEN THE CAR IN FOR ALL OF IT SERVICES , THERE IS NO REASON WHY THIS TRANSMISSION SHOULD OF GONE OUT @ 63,000 MILES, 4 YEARS OLD, SOMETHING IS WRONG WITH THE MAKE OF THIS, IT COST 2,300.00 TO REPLACE IT WITH A FORD REBUILT TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557622November 28, 2000
TIRES:TREAD/BELT
FIRESTONE ATX TIRE (P235 75 R15) EXPERIENCED TREAD SEPARATION ALSO CAUSING ADDITIONAL DAMAGE TO THE VEHICLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875589November 28, 2000
TIRES:TREAD/BELT
PE00020, CONSUMER NOTICED WHEN HE BOUGHT VEHICLE THAT TIRES WERE SEPARATING AND TREAD WAS SPLITTING. ALL FOUR TIRES WERE FIRESTONE #AT, P25570/R16. *AK ALL FOUR TIRES STARTED TO CRACK AROUND AND IN BETWEEN THE TREAD AND SIDE WALLS AT ABOUT 18000 MILES. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736790November 23, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WE HAVE OWNED THIS EXPLORER SINCE 1996 AND EVERY YEAR THE THERMOSTAT OR THE SENSOR HAS TO BE REPLACED. IS THEIR A FIX TO THIS PROBLEM FROM FORD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875424November 22, 2000
SUSPENSION:REAR
CONSUMER WAS TRAVELING 35MPH IN SNOW. WHILE GOING UP A HILL REAR END CAME AROUND & IT ROLLED OVER. DEALER & MANUFACTURER WERE NO HELP, THEY REFERRED CONSUMER TO NHTSA HOTLINE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#557847November 21, 2000
TIRES:TREAD/BELT
THE CONSUMER HAS THE FIRESTONE WILDERNESS AT TIRES, HOWEVER THE ONES ON THE VEHICLE ARE NOT PART OF THE RECALL, THE TREAD IS BEGINNING TO SEPARATE AND STRESS CRACKS ARE FORMING, THE CONSUMER FEELS THAT SHE SHOULD BE REIMBURSED, THE TIRES WERE PURCHASED ON 11-5-00. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557793November 20, 2000
TIRES
CONSUMER REPLACED FIRESTONE WILDERNESS AT TIRES (P235/75R15) IN 1999 DUE TO UNWARRANTED WEAR, THE CONSUMER RECEIVED THE RECALL LETTER AND IS REQUESTING REIMBURSEMENT FOR THE REPLACEMENT TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875159November 17, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 55MPH ON HIGHWAY AND VEHICLE STARTED SHAKING. SHE WAS ABLE TO PULL VEHICLE OVER TO SAFETY. LEFT REAR FIRESTONE TIRE TREAD SEPARATED FROM RIM. CONSUMER DID NOT PROVIDE TIRE BRAND OR SIZE. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#736387November 16, 2000
TIRES
NOTICED HAIRLINE CRACK CIRCLING TIRE AT BOTTOM OF TREAD. I CONTACTED FIRESTONE, INITIALLY I WAS OFFERED 1 REPLACEMENT TIRE OF THE SAME TYPE AS THE FAILED TIRE IF AN INSPECTION OF THE PROBLEM TIRE VERIFIED MY CONCERN REGARDING THE BEGINNING OF TREAD SEPARATION PROBLEM. I INFORMED THE FIRESTONE HOTLINE AND DEALER REP THAT THIS WAS UNACCEPTABLE, I WANTED ALL TIRES REPLACED EVEN THOUGH THESE WERE NOT UNDER RECALL. I INFORMED THEM THAT IT WAS LUDICROUS TO BE PUT IN A SITUATION WHERE I WOULD BE FORCED TO CONTINUE CHECKING ALL TIRES EVERY THREE DAYS. I WOULD NOT BE PUT IN THAT SITUATION. BEING PERSISTANT, I WAS ADVISED TO CONTACT DIST MGR. NO TOLL FREE #, AT MY OWN EXPENSE (PHONE) I CONTACTED DIST MGR. HE APPROVED ALL REPLACEMENT, WHEN CONFIRMED. CONFIRMED BY COMPANY OWNED TIRE STORE 11/13/00. ALL FIVE REPLACED 11/14/00 WITH BRIDGESTONE DUELER AT. I AM SATISFIED AT THIS TIME. I SIMPLY WANTED TO REPORT FAILURE OF TIRE MADE IN WILSON, NC. AFTER BEING PUSHED, BRIDGESTONE/FIRESTONE DID THE RIGHT THING, ALTHOUGH THEY HAD TO BE PUSHED, AFTER THE FIRST LINE OF CONTACT TRIED TO MINIMIZE AND DEFLECT. I PRAISE FIRESTONE FOR EVENTUALLY DOING THE RIGHT THING. *AK (DOT NUMBER: W2HLIPYL08 TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736323November 15, 2000
SUSPENSION:FRONT:SPRINGS:TORSION BAR
I AM ASSOCIATED WITH THE U.S. AIRFORCE, STATIONED AT RAF LAKENHEATH, ENGLAND. WITHIN THE PAST THREE WEEKS BOTH LEFT AND RIGHT RODS CONNECTING THE FOWARD ANTI-SWAY BRACE TO THE FRAME HAVE SHEARED OFF WHILE DRIVING. THE EFFECT OF THIS WAS EXCESSIVE BOUNCING AND LOSS OF SMOOTH CONTROL OF THE STEARING. BOTH INCIDENTS OCCURRED AT APROXIMATELY FIFTY MILES AN HOUR. MY SPEED HAD TO BE REDUCED TO APROX. THIRTY MILES AN HOUR TO MAINTAIN A REASONABLE CONTROL AND STABILITY. PART OF THE RODS REMAINED IN THE SWAY BAR, UNTIL I REMOVED THEM FOR REPLACEMENT. THE ONLY DAMAGE THAT I OBSERVED TO THE ROD WAS WHERE THE SHEAR OCCURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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