Ford Explorer Complaints (2001)

730 consumer complaints on file.

#10049520December 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON THE 2001 SPORT TRAC WENT OUT, IT ONLY HAD 42,000 MILES ON IT. IT WAS ONE MONTH OVER THE 3 YEARS. THE CAR WAS SERVICE EVERY 3 THOUSAND MILES FOR OIL CHANGE, 31,000 THOUSAND FOR TRANSMISSION SERVICE. I TOOK MY RECEIPT INTO THE FORD AUTO IN ST. PETERSBURG. I AM NOT HAPPY TO HAVE THIS HAPPEN I DID EVERYTHING TO KEEP MY CAR IN TOP SHAPE. IT WAS NOT NEGLECTED IN ANY WAY. FORD AUTO SAID THEIR WAS NOT A THING THEY COULD DO. WHY NOT ? WHERE I HAD THE TRANSMISSION FIXED, BECAUSE IT WAS ON A WEEKEND WHEN IT WENT OUT, TOLD ME HE HAS HAD A LOT ON THE EXPLORER IN WITH THE SAME PROBLEM ONE OF THEM WAS AS LOW AS 37,000 MILES. THIS SEEMS TO BE A PROBLEM, YOU SHOULD EITHER FIX IT OR PAY TO HAVE THEM FIX. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046239December 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT ANY SPEED, THE VEHICLE LOST TOTAL POWER. *AK WHEN THE NEW MOTOR WAS PLACED IN THE VEHICLE, IT WOULD JUST DIE WHILE IN MOTION AT ANY SPEED. IT HAD TAKEN THE DEALER THREE ATTEMPTS WHEN THEY TOLD THE CONSUMER THAT THERE WASN'T A RUNNING CODE, SO IT COULD NOT BE FIXED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044781December 3, 2003
AIR BAGS:FRONTAL
WHILE DRIVING AT 65 MPH, THE CONSUMER SMELLED A BURNING ODOR COMING FROM THE INSIDE COMPARTMENT. THE FRONT AIR BAGS INADVERTENTLY DEPLOYED AND THE DRIVER WAS COMPLETELY CAUGHT OFF GUARD AND HIS GLASSES WERE KNOCKED OF HIS FACE. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10049043December 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
VECHILE HAS 16,000 MILES. THREE TIMES AFTER STARTING VEHICLE AND DRIVING TWO BLOCKS OVERDRIVE INDICATOR FLASHES BY ITSELF. THEN TRANSMISSION OVER REVS AND DOES NOT SHIFT PROPERLY. OWNERS MANUAL SAYS THAT HWEN OVERDRIVE KIGHT FLASHES TO CALL DEALER AND ARRANGE FOR SERVICE, AS THERE IS PROBLEM WITH TRANSMISSION. BROUGHT TO DEALER TWICE, AS THEY COULD NOT RE-ENACT PROBLEM, THEY RETURNED VECHILE TO US SAYING NOTHING WRONG WITH VECHILE. I HAVE CALLED FORD CORPORATE CUSTOMER SERVICE WHO CONTACTED DEALER, BURNS FORD. THEY NOW SAY TO TAKE IT TO ANOTHER DEALERSHIP FOR SERVICE. I AM AFRAID TO DRIVE THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048634November 25, 2003
SEATS
THE PASSENGER SIDE SEAT BACK KEPT FLYING FORWARD WHEN THE TRUCK CAME TO A STOP. T HE CONSUMER FEELS VERY UNSAFE DRIVING THIS TRUCK. PLEASE DESCRIBE ANY FURTHER DETAILS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048639November 25, 2003
STRUCTURE:BODY
WHILE DRIVING THE CONSUMER HEARD A LOUD POPPING NOISE. THE NOISE WAS CAUSED BY THE #3 BODY REINFORCEMENT. THE REINFORCEMENT BROKE LOOSE ON THE RIGHT REAR SIDE OF THE CAB. THERE'S A TSB 630329 ON THIS ISSUE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047175November 19, 2003
TIRES
TIRE RECALL FIRESTONE WILDERNESS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047785November 12, 2003
TIRES:TREAD/BELT
WHILE DRIVING 72 OR 73 MPH, THE LEFT FRONT TIRE TREAD SEPARATED. GENERAL MAXUS P23575R15. PLEASE PROVIDE FURTHER INFORMATION. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038022November 5, 2003
AIR BAGS:SIDE/WINDOW
CONSUMER COMPLAINED ABOUT AIR BAG PROBLEMS. WHEN THE CONSUMER CLOSED THE PASSENGERS DOOR, THE SIDE AIR BAG DEPLOYED WHILE THE VEHICLE WAS NOT RUNNING. MANUFACTURER WAS CONTACTED AND STATED THAT THEY WILL CALL THE DEALERSHIP AND THEN THEY WILL CALL CONSUMER BACK. *AK THE INCIDENT OCCURRED WHEN THE DOOR WAS SLAMMED BY THE CONSUMER'S DAUGHTER. *SCC *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10044935October 29, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN THE BRAKE PEDAL IS DEPRESSED AT ANY SPEED VEHICLE PULLS TO THE RIGHT AND THEN JERKS FORWARD. DEALERSHIP REPLACED THE CALIPERS, AND TURNED THE ROTORS IN AN ATTEMPT TO FIX THE PROBLEM, BUT PROBLEM STILL EXISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044788October 29, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
PROBLEMS INVOLVING 2001 FORD EXPLORER. *MR (THE LETTER WAS WRITTEN IN SPANISH) THERE WAS A PROBLEM WITH THE FRONT DIFFERENTIAL. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044117October 16, 2003
AIR BAGS, ELECTRICAL SYSTEM
AFTER MAKING AN EMERGENCY STOP AIR BAG LIGHT CAME ON AND REMAINED ON WHILE DRIVING. VEHICLE WAS TAKEN TO THE DEALER. DEALER INFORMED CONSUMER THAT THE PROBLEM COULD BE AN ELECTRICAL SHORT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042935October 15, 2003
AIR BAGS
WHILE DRIVING THE 2001 FORD EXPLORER SPORT TRAC, DRIVER SUFFERED A SEIZURE. VEHICLE HIT THE POST, THEN VEHICLE SHOT ACROSS 2 LANES OF TRAFFIC AT APPROXIMATELY 30 MPH HITTING A TREE HEAD ON. THE AIR BAGS DID NOT DEPLOY. VEHICLE BURST INTO FLAMES. IF PASSER BYS DID NOT PULL DRIVER FROM VEHICLE, DRIVER WOULD HAVE DIED. VEHICLE HAD APPROXIMATELY 25,000 MILES ON IT. DRIVER SUFFERED BROKEN BACK. VEHICLE TOTALED. DAMAGE TO TREE, WALL, HOUSE. *LA
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10038193October 12, 2003
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR, ELECTRICAL SYSTEM
THERE WAS A WARNING INDICATOR THAT WAS ORIGINALLY ILLUMINATED GREEN. WHEN THE INDICATOR TURNED BLUE THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE INDICATOR WAS FOR THE LIGHTING SYSTEM, AND THE DEALER MADE SOME REPAIRS, BUT DID NOT INFORM THE CONSUMER OF WHAT WAS DONE. CURRENTLY, THE INDICATOR IS NOT ON AT ALL, AND THE DEALER CANNOT DETERMINE WHY IT IS NOT WORKING. ALSO, THE REAR WINDOW WINDSHIELD WIPER WAS NOT OPERATING. DEALER STATED MOTOR HAD TO BE REPLACED. *AK *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041614October 10, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
WHILE TRAVELING FROM WILLIAMSBURG/NEW PORT NEWS, VA MY ENGINE LIGHT CAME ON AND I PULLED OFF THE ROAD TO HAVE THE PROBLEM LOOKED AT. IT IS A POOR FLOW FOR THE EGR VALVE. ACCORDING TO DOCUMENTATION IN VARIOUS ENGINE REFERENCE BOOKS FAILURE OF THE VALVE COULD CAUSE ERRATIC ENGINE SURGES AND POTENTIAL OTHER RELATED PROBLEMS TO INCLUDE FAILURE OF THE POWER PLANT. THERE ARE APPARENTLY NO REPLACEMENT PARTS AVAILABLE FOR THE 4.0L V-6 WHICH IS A COMMON ENGINE IN THE RANGER AND EXPLORER MODELS. THE VEHICLE CURRENTLY HAS 42000 HIGHWAY MILES AND RECEIVES REGULAR MAINTENANCE. I AM CONCERNED ABOUT THE LOW LIFE OF THIS PART UNDER NORMAL WEAR AND TEAR AND CONDITIONS, AS WELL AS THE SAFETY AND ENVIRONMENTAL IMPACT THAT THE PART FAILURE COULD CAUSE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042608October 8, 2003
UNKNOWN OR OTHER
SAFETY RECALL 03S03 AND 03S04 2001 FORD EXPLORER.*MR *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042588October 8, 2003
AIR BAGS:FRONTAL
AFTER EXPERIENCING A SEIZURE CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH A TREE. VEHICLE WAS TOTALED, AND THE AIR BAGS DID NOT DEPLOY. CONSUMER WAS WEARING SEAT BELTS AT THE TIME OF THE INCIDENT. A FIRE CONSUMED THE VEHICLE, AND THE DRIVER'S BACK WAS BROKEN. MANUFACTURER WAS NOTIFIED.*AK
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10041473October 8, 2003
TIRES
AFTER 15,000 MILES AND MORE THAN 50% TREAD REMAINING, THERE IS ZERO WET TRACTION ON THESE TIRES. IT SEEMS THAT THE TRACTION GRADE ON THIS TIRE IS EITHER WRONG, OR THERE NEEDS TO BE A CHANGE IN THE SYSTEM TO EVALUATE AND PUBLISH HOW THE TIRES WILL GRADE AFTER SOME WEAR AND NOT BRAND NEW. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10041475October 8, 2003
TIRES
I HAVE THE GOOD YEAR WRANGLER TIRES, AND I JUST WANT TO STATE THESE ARE BY FAR THE WORST TIRES THAT I HAVE EVER DRIVEN ON. I FELT LIKE I'M ON ICE WHEN THE ROAD IS A DAMPED. I HAVE NOT BEEN IN A WRECK BECAUSE OF THEM BUT I ALMOST DID. I OWN A FORD EXPLORER SPORT TRAC, AND FOR SUV THEY NEED BETTER TIRES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041382October 7, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FRONT SEAT PASSENGER'S SEAT BELT CAME UNBUCKLED DURING A ROLLOVER ACCIDENT. FRONT SEAT PASSENGER ENDED UP IN THE BACK SEAT. *LA
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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