Ford Explorer Complaints (2001)

730 consumer complaints on file.

#10112019February 23, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
VEHICLE: FORD EXPLORER XLS, MY 2001. PROBLEM: FRONT SUSPENSION LOWER BALL JOINT FAILURE AT LOW MILEAGE (50000KM AND 63000 KM, OR APROX 31000MILES AND 39000MILES). THE FAILURE WAS DETECTED EARLY AND DIDNOT HAVE DRAMATIC CONSEQUENCES. ONE PART HAS BEEN CHANGED. THE OTHER WILL BE DEALT WITH SOON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112972February 23, 2005
ELECTRICAL SYSTEM
WHILE ATTEMPTING TO BACK THE VEHICLE UP, IT CAUGHT FIRE WITHOUT WARNING. THE DRIVER WAS PRONOUNCED DEAD AT THE SCENE. AS A RESULT THE VEHICLE WAS CONSIDERED A TOTAL LOSS. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
1
#10111858February 20, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2001 FORD SPORT TRAC TRANSMISSION WARNING LIGHT CAME ON. AFTER TAKING IT TO DEALER I WAS INFORMED THAT I NEED A NEW TRANSMISSION. WITH ONLY 56,000 ON TRUNK. SINCE ITS OUT OF WARRANTY I WILL HAVE TO FOOT THE BILL OF $3600. THERE ARE THOUSANDS OF OTHER SPORT TRAC OWNERS GETTING STUCK WITH BAD TRANSMISSIONS. PLEASE MAKE FORD FIX THERE BAD TRANSMISSIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110783February 19, 2005
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
REGARDING "SIDE-STEPS" OR "RAILS" THAT BEGIN TO RUST AT JOINTS AND FLAT SURFACE AREA WITHIN AS LITTLE AS TWO YEARS OF NEW VEHICLE DELIVERY. WITNESSED VARIETY OF VARIOUS FORD VEHICLES THAT WERE LATE MODEL YEAR OF '02 & EARLIER THAT HAVE THIS PROBLEM. APPEARS TO BE A SYSTEMIC NATIONWIDE PROBLEM PARTICULARLY IN AREAS WITH WINTER MONTHS. CONTACTED DEALER AND ASKED IF THEY WOULD COVER THIS ISSUES UNDER 5YEAR FORD CORROSION COVERAGE, BUT THEY REFUSED TO, STETTING THIS DOES NOT CONSTITUTE "PERFORATION" OF VEHICLE BODY. FIRST CONCERN, IS RUST FORMING AND WEAKENING THE STRUCTURE WHICH MAY GIVE WAY UNDER PRESSURE. SINCE THERE ARE OTHERS WHO ARE EXPERIENCING THE SAME PROBLEM, FORD SHOULD REPLACE OR REPAIR THESE "SIDE-STEPS" AT NO CHARGE TO THE OWNERS' AND CORRECT THE ROOT CAUSE OF THIS PROBLEM BY PROPERLY MANUFACTURING AND PRODUCING THIS ACCESSORY ITEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111701February 17, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING THE VEHICLE CONSUMER STATES THAT SMOKE COMES FROM THE DASH WHERE THE HAZARD LIGHT IS. IT GIVES OFF A UNPLEASANT SMELL, AND THEN IT GOES A WAY. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111706February 17, 2005
TIRES:TREAD/BELT
THE TREAD PEELED OFF OF THE TIRE WHILE THE CONSUMER WAS DOING 55 MILES PER HOUR. THE CONSUMER MADE HER WAY OFF OF THE FREEWAY THIS TIRE INCLUDED IN THE TREAD SEPARATION NHTSA RECALL 01T016000. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110329February 11, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2001 EXPLORER SPORT. IN LOWER SPEEDS, MY TRANSMISSION WOULD START MISSING. FORD AND ANOTHER REPAIR CENTER BOTH IDENTIFIED THE PROBLEM AS A DEFECTIVE MAIN BODY REPLACEMENT VALVE. THE REPAIR CENTER TOLD ME THERE IS A SERVICE BULLETIN IDENTIFYING THIS PROBLEM (ARTICLE #02-13-8). HOWEVER, THERE IS NOT AN OFFICIAL RECALL. FORD SAID I WOULD HAVE TO PAY FOR THE COMPLETE REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109989February 7, 2005
SEATS
WHILE DRIVING ON THE HIGHWAY MY SEAT COLLAPSE UNDER NEAT CAUSING MY BODY TO SLOUCH. I STARTED TO SWERVE THE CAR BUT HAD UNDER CONTROL AND LUCKILY CAUSED NO ACCIDENT. I TOOK IT TO A DEALERSHIP THE NEXT DAY , AND THEY TOLD ME THAT I WOULD HAVE TO PURCHASE A BRAND NEW SEAT FRAME AND CUSHION SINCE THE SEAT FRAME BROKE, THEY EVEN SAID THEY HAVE NEVER HEARD THIS HAPPENED OR SEEN IT HAPPEN. THEY TOLD ME SINCE IT DOES NOT COVER UNDER WARRANTY OR EXTENDED WARRANTY, WHICH I HAD PURCHASED WHEN I BOUGHT THE CAR, THAT I WOULD HAVE PAY FOR IT AND THAT IT WILL COST ME ALMOST 400 DOLLARS. I TOLD THEM THAT I SHOULD NOT HAVE TO PAY FOR A SEAT FRAME THAT SHOULD NOT BREAK, I EVEN CALLED THE FORD MOTOR COMPANY AND ALL THEY SAID WAS THAT WE WILL TELL THE ENGINEERS AND THE ONLY THING THEY CAN OFFER WAS DISCOUNT. I AM NOT A HEAVY PERSON AND ANYWAY NO MATTER HOW HEAVY YOU ARE A SEAT FRAME SHOULD NOT BREAK OR COLLAPSE AT ANY POINT OF TIME. I HAVE ONLY OWNED THIS CAR FOR 4 YEARS AND IT SEEMS AS THOUGH FORD IS BLAMING ME FOR BREAKING THE PART AND IT IS MY FAULT. LIKE I HAVE SAID BEFORE I AM NOT WILLING TO PAY FOR A PART THAT SHOULD NOT BREAK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109053January 27, 2005
STEERING:ELECTRIC POWER ASSIST SYSTEM
WHEN TILTING THE STEERING WHEEL DOWN IT SHUTS EVERYTHING OFF. THEN, WHEN PLACING IT BACK TO THE NORMAL POSITION EVERYTHING COMES BACK ON, THE BRAKE LIGHTS/TURN SIGNALS, AND CONSUMER HEARS AN ELECTRICAL BUZZING INSIDE THE STEERING WHEEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108823January 25, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, SEATS:FRONT ASSEMBLY:RECLINER
THE DRIVER'S SEAT WAS UNABLE TO RECLINE OR ABLE TO MOVE FORWARD MAKING THE ABILITY TO DRIVE FOR A TALLER PERSON DIFFICULT. THE CONSUMER ALSO HEARD A CLICKING NOISE WHEN THE HEATER WAS ON. MANUFACTURER WAS CONTACTED BY OWNER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108669January 21, 2005
AIR BAGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 40 MPH, THE SRS LIGHT, ABS LIGHT AND CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. SUDDENLY, THE FRONT WHEELS LOCKED AND THE VEHICLE FLIPPED OVER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10106336January 14, 2005
SEAT BELTS:FRONT:RETRACTOR
MY DRIVER'S SIDE SEAT BELT CLOSES IN THE CAR DOOR ON A REGULAR BASIS. I HAVE BROUGHT THIS TO THE DEALERSHIP ATTENTION BUT THE RESPONSE WAS THAT IT RETRACTED OK WHEN THEY LOOKED AT IT. MY CONCERN IS THAT OVER TIME THIS MAY CAUSE WEAR ON THE BELT THAT WOULD PREVENT IT FROM WORKING PROPERLY IN THE EVENT OF AN ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105934January 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2001 EXPLORER SPORT REVERSE NOT ENGAGING, SLIPPING TRANSMISSION, O/D LIGHT FLASHING. TRANSMISSION NOT SHIFTING OR ACCELERATING CORRECTLY, RPMS SHOOT UP BUT NO ACCELERATION. TRIED TO ACCELERATE TO AVOID AN ACCIDENT BUT HAD NO ACCELERATION. LUCKILY STEERED OUT OF IT. FORD DOES NOT WANT TO ADMIT KNOWLEDGE AND WANTS ME TO PAY FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099242December 15, 2004
SEATS:FRONT ASSEMBLY:RECLINER
THE CONSUMER RECEIVED A RECALL ON THE BOLT UNDER THE DRIVER'S SEAT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE PROBLEM WAS REPAIRED. THREE MONTHS LATER THE POPPING NOISE STARTED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INDICATED THAT THE BOLT WAS FINE BUT THAT THE LEVER FAILED. THE MANUFACTURER WAS NOTIFIED BUT THE REFUSED ANY ASSISTANCE BECAUSE THE LEVER WAS NOT PART OF THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103888December 8, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE RIGHT FRONT WHEEL WAS HOT TO THE TOUCH. ALL FOUR ROTORS WHERE REPLACED. *TC *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102362December 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2001 SPORT TRAC 2WD TRANSMISSION HAD TO BE REBUILT BECAUSE OF DEFECTIVE VALVE BODY GASKETS. THE TRUCK WAS TO THE POINT THAT WHEN I PULLED OUT INTO TRAFFIC THE 2ND - 3RD SHIFT WAS SO DELAYED THAT YOU HAD TO REMOVE YOUR FOOT FROM THE GAS PEDAL TO LET THE TRUCK SHIFT. THIS COULD BE A SAFETY ISSUE IF YOU REALLY NEED TO ACCELERATE FAST TO GET OUT OF THE WAY. THIS TRUCK HAS BEEN PAMPERED AND ALL TRANS SERVICE WAS TAKEN CARE OF ON SCHED. I HAVE NEVER HAD ANY PROBLEMS WITH A FORD TRANS, BUT I REALLY THINK SOMEBODY DROPPED THE BALL ON THIS ONE. REMEMBER THAT MOTO, QUALITY IS JOB 1. THE REBUILD COST $1500. AND I DO HAVE THE OLD BANDS, AND CLUTCH PACK, WHICH IS WORN BADLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102058December 2, 2004
TIRES:TREAD/BELT, ENGINE AND ENGINE COOLING
VEHICLE EXPERIENCED MULTIPLY PROBLEMS. CONSUMER NOTICED THAT WHILE DRIVING VEHICLE VIBRATED UNCONTROLLABLY. ALL TIRES HAD STRESS MARKS LOCATED IN THE INNER SIDE OF THE TIRES. GOODYEAR, WRANGLER RTS P255/70R16. ALSO, COOLANT WAS LEAKING FROM UNDERNEATH THE VEHICLE . CONSUMER DROVE VEHICLE TO THE DEALER, AND MECHANIC COULD NOT DUPLICATE THE LEAK. BUT TIRES WERE REPLACED DUE TO THE STRESS MARKS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10100763November 30, 2004
TIRES:TREAD/BELT
I HAVE HAD BF GOODRICH TIRES SEPERATE AND LUCKY FOR ME I DID NOT HAVE AN ACCIDENT I HAD A AUTO SHOP TELL ME ABOUT IT BEFORE AN ACCIDENT OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101808November 22, 2004
SEATS
THE DRIVER SEAT LOOSE, SEAT TRACK BROKE. REPLACED SEAT TRACK. *BF THE WELD ON THE SEAT TRACK HAD BROKEN. THE CONSUMER REQUESTED REIMBURSEMENT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100175November 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRAVELING IN THE SLOW LANE AND WENT TO PASS ANOTHER VEHICLE WHEN PRESSING ON THE GAS THE RPM JUST RACED BUT THE TRUCK DID NOT? TURNS OUT WITH ONLY 70,000 CAREFULLY AND PAMPERED MILES I NEED A NEW TRANSMISSION. HOW IS THIS POSSIBLE WITH ALL PROPER SERVICES AT SUGESTED MILAGE? $2000 IS A BIG EXPENSE AT SUCH LOW MILAGE- WARANTY OUT AT 60,000 SO FORD TOLD ME IM OUT OF LUCK- THEY DID NOT TAKE ANY BLAME IN FAULTY PARTS OR ENGINEERING! FORD HAS A VERY BAD REPUTATION AND NOW I KNOW WHY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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