Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#10072143June 4, 2004
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
THE FACTORY HOOD SHOCKS ARE TOO SMALL AND CANNOT HOLD THE WEIGHT OF THE HOOD. THIS RESULTED IN THE HOOD SLAMMING SHUT WITHOUT WARNING. *AK THE HOOD WOULD STAY UP FOR FIVE MINUTES. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071436June 4, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE CONSUMER COULD NOT UNLOCK THE FRONT DRIVER'S SIDE DOORS, FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE. THE CONSUMER CONTACTED THE DEALERSHIP AND THEY INDICATED THAT THIS WAS NOT A SAFETY ISSUE. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067174June 4, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 40 MPH, THE CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, THE DUAL AIR BAGS DID NOT DEPLOY. *AK THE CONSUMER HIT THE STEERING WHEEL AND THE CHECK ENGINE LIGHT HAD COME ON AND STAYED ON FOR TWO WEEKS. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10073236May 27, 2004
SUSPENSION:FRONT:HUB
BOUGHT VEHICLE FROM AMERICAN FORD IN HACKENSACK NJ CAR ALWAYS HAD A HUMMING SOUND IN THE FRONT THOUGHT ONLY TO BE TIRES TOOK CAR BACK TO FIX THREE TIMES WHILE I STILL HAD ORGINAL WARRANTY AND NOT ONCE DID ANYONE SAY ANYTHING ABOUT THE HUMMING. ON THE EXTENDED WARRANTY THEY SAY THIS PART IS NOT COVERED AND WAITED UNTIL NOW TO SAY, OH BY THE WAY YOU HAVE A BAD HUB AND IT WILL COST YOU 500.00 TO GET IT FIXED. MY COMPLAINT IS THAT THIS PART WAS DEFECTIVE BEFORE I BOUGHT THE CAR AND THEY OUGHT TO BE RESPONSIBLE IN FIXING IT. I ORIGINALLY TOOK THE CAR BACK THE 4TH TIME BECAUSE WHEN I CAME TO A STOP THE CAR WOULD NOT MOVE AGAIN WHEN PRESSING DOWN THE ACCELERATOR. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073969May 20, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHILE AT A STOP SMOKE STARTED TO APPEAR INSIDE THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072789May 17, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
THIS IS AN INTERMITTENT PROBLEM WHERE THE WINDSHIELD WIPERS ENGAGE WITHOUT BEING PROMPTED TO DO SO AND FOR NO APPARENT REASON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072790May 17, 2004
AIR BAGS
THERE IS A SHORT IN THE AIR BAG WIRING SYSTEM CAUSING THE AIR BAG LIGHT TO ENGAGE WITHOUT PROVOCATION. FORD REPAIR PERSON AT HOLMES TUTTLE FORD IN TUCSON ARIZONA SAID PROBLEM WAS INHERENT TO THE 1999 FORD EXPLORER. WHY HASN'T THE EXPLORER BEEN RECALLED TO CORRECT THE PROBLEM. WHY DO I HAVE TO BE ALERTED TO PROBLEM AFTER A REAREND COLLISION? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073675May 14, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
WHILE DRIVING 60 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR. CONSUMER NOTICED THAT THE REAR WINDOW BROKE. CONSUMER CONTACTED THE DEALER, AND THE DEALER INFORMED CONSUMER THAT A NEW WINDOW WOULD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066628May 11, 2004
SEATS:FRONT ASSEMBLY:RECLINER
THE PASSENGER SIDE SEAT RECLINER MECHANISM BROKE. THERE WAS A RECALL FOR SOMETHING SIMILAR TO THIS A YEAR AGO CONCERNING THE HIGH BACK DRIVER SEAT. *MR *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066934May 11, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM, VEHICLE SPEED CONTROL
WHEN DRIVING ON THE FREEWAY, THE VEHICLE ACCELERATED, CAUSING THE CONSUMER TO PULL OUT OF TRAFFIC. THE CONSUMER PUT THE VEHICLE IN NEUTRAL BEFORE PUTTING THE VEHICLE IN PARK. THE CONSUMER SHUT THE VEHICLE OFF BEFORE RESTARTING THE VEHICLE. THE CONSUMER MADE CONTACT WITH THE DEALERSHIP. *AK THE VEHICLE ACCELERATED UP TO 85 MPH AND DID NOT RESPOND TO THE CONSUMERS ATTEMPT TO SLOW DOWN. THE VEHICLE HAD TAKEN 1/4 MILES TO STOP EVEN WHEN THE VEHICLE WAS PLACED IN NEUTRAL. THE VEHICLE MADE A BAD ACCELERATION NOISE THEN SHUT OFF. THE THROTTLE WAS REPLACED. THE TEMPERATURE GAUGE FLUCTUATED. THE DEALER REPLACED THE THERMOSTAT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071836April 29, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
WHILE DRIVING CONSUMER NOTICED THAT CHECK ENGINE LIGHT ILLUMINATED AND STAYED ON DURING THE DURATION OF THE DRIVE. TECHNICIAN REPLACED A CRACKED ENGINE HEAD/HEATER CORE/FOUR DIFFERENT SPARKS PLUGS/ GASKETS, AND FILLED AND CHANGED THE OIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071751April 27, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING 55 MPH, CONSUMER FELT LOOSENESS AND A "BREAKING" SOUND WHICH LEFT HIS SEAT IN A RECLINED POSITION. *PH RECALLS 03S04 AND 03S03 WERE REPAIRED ON THE VEHICLE, BUT THE CONSUMER WAS TOLD THAT THE SEAT WAS NOT REMEDIED BECAUSE IT WAS NOT APART OF THE RECALL. THE CONSUMER WAS ALSO NOT ELIGIBLE FOR REIMBURSEMENT. RECALL# 1552880. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067929April 27, 2004
TIRES:TREAD/BELT
DRIVING ON HIGHWAY AND I STARTED FEELING THE WHOLE TRUCK BOUNCE, I WENT TO THE TIRE SHOP TO FIND OUT. THE TIRE WAS SEPARATING FROM THE TREAD OR SPLITING DOWN THE MIDDLE. THIS HAS HAPPENED TWICE AND NOW A NEW ONE THAT WAS BOUGHT TO REPLACE ONE OF THE OLD ONES IS ALSO BEGINNING TO SEPARATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067674April 22, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL:CRUISE CONTROL, EXTERIOR LIGHTING:BRAKE LIGHTS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
POOR PERFORMANCE/DURABILITY OF THE VEHICLE. INCLUDES 5 RECALLS (TO DATE) AND THE NEED TO REPLACE THE TRANSMISSION IN THE VEHICLE AFTER ONLY 72,000 MILES OF OPERATION. OTHER PARTS NOT PROPERLY FUNCTIONING AT THIS TIME ARE THE RADIO, CRUISE CONTROL, AND BRAKE LIGHTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061788April 20, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING AT AN UNDETERMINED SPEED, THE FRONT PASSENGER SEAT COLLAPSED WITHOUT WARNING. THIS CAUSED THE PASSENGER TO FALL BACKWARDS INTO THE REAR SEAT. THE CONSUMER WILL CONTACT THE DEALERSHIP. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066035April 13, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, EQUIPMENT:ELECTRICAL
AIR BAG WIRING HARNESS ON 1999 FORD EXPLORER REPLACED AT A COST TO ME OF $550. TOLD BY DEALER IT WAS DEFECTIVE PER TSB 03-24-1.X4.5X. IT WAS REPLACED BEFORE WHEN UNDER WARRANTY FOR SAME DEFECT. TOLD BY DEALER NOT A SAFETY ISSUE SO FORD WOULD NOT COVER COSTS, BUT ALSO TOLD IF NOT REPLACED AIR BAG SYSTEM COULD FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065959April 12, 2004
VISIBILITY:WINDSHIELD
THE WINDSHIELD IN MY 1999 FORD EXPLORER CAME LOOSE. ALTHOUGH IT DID NOT COME COMPLETELY OUT, IT WOULD NOT HAVE REMAINED INTACT IN A MINOR ACCIDENT. I HADS TO HAVE IT REPLACED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10065649April 6, 2004
ENGINE AND ENGINE COOLING:ENGINE
APPLICATION OF THE ACCELERATOR PEDAL AFTER THE ENGINE HAS COOLED, WOULD NEED TO APPLY ADDITIONAL FORCE TO THE ACCELERATOR PEDAL TO BREAK THE BRIDGE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051850April 1, 2004
STRUCTURE
CONSUMER STATES IF THE ARM REST IS TIPPED UPWARD TO GET INTO THE STORAGE AREA, HOT /COLD DRINKS WILL SPILL INTO THE REAR PASSENGER AREA. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065169March 30, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 55 MPH VEHICLE STALLED. CONSUMER MANAGED TO RESTART THE VEHICLE ON TWO OCCASIONS, BUT HAD THE VEHICLE TOWED THE THIRD TIME. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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