Ford Explorer Complaints (1993)

944 consumer complaints on file.

#867341August 10, 2000
TIRES:TREAD/BELT
PE00200 ;TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 55 - 60 MPH, TREAD ON THE REAR DRIVER'S SIDE TIRE PEELED OFF. EXPLORER RAN OFF THE ROAD. DRIVER AND ONE OTHER PASSENGER WERE NOT INJURED. TIRE WAS A FIRESTONE, ATX. NOT SURE IF TIRE WAS ORIGINAL EQUIPMENT. TIRE WAS TAKEN TO A FIRESTONE DEALERSHIP. ALL TIRES WERE REPLACED WITH THE SAME TIRE. PLEASE LIST TIRE SIZE AND DOT #. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867344August 10, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: TREAD ON THE RIGHT PASSENGER'S SIDE TIRE WAS SEPARATING. TIRE WAS A FIRESTONE ATX. NOT SURE IF TIRE WAS ORIGINAL EQUIPMENT. TIRE WAS TAKEN TO DEALERSHIP. ALL FOUR TIRES WERE REPLACED. OWNER PAID LABOR CHARGES ONLY. PLEAES LIST THE TIRE SIZE AND DOT #. *AK FIRESTONE ATX P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867417August 10, 2000
TIRES:TREAD/BELT
PE 00020: TRAVELING 68MPH & HEARD A NOISE. PULLED OVER & STOPPED VEHICLE TO CHECK TIRES. NOTICED LEFT FRONT TIRE TREAD HAD SHREDDED. EXCHANGED TIRE WITH SPARE. TIRE DAMAGED UNDERBODY OF VEHICLE. TOOK TIRE TO TIRE SHOP & HAD IT CHANGED. DO NOT HAVE TIRE. FIRESTONE WILDERNESS ATX, SIZE P235/75R15 WITH 34,000 MILES ON IT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#867423August 10, 2000
TIRES:TREAD/BELT
WHILE DRIVING ABOUT 65 MPH RIGHT REAR TIRE HAD A TREAD SEPARATION, AND CONSUMER HAD TO DRIVE OFF THE ROAD. FIRESTONE WILDERNESS, SIZE P235/75R15. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727137August 9, 2000
TIRES:TREAD/BELT
WE WERE PREPARING TO LEAVE ON VACATION TO GO TO WASHINGTON D.C. WITH OUR 2 SMALL GRANDDAUGHTERS AND WE TOOK OUR FORD EXPLORER TO VARNADORE AUTO & TIRE SALES, 1706 8TH AVENUE W, PALMETTO, FL 34221. IN THE AFTERNOON I RECEIVED A CALL FROM MR. VARNADORE TELLING ME THAT HE FOUND A PROBLEM WITH THE TIRES AND ASKED US TO COME IN SO THAT WE COULD DECIDE WHAT WE WANTED TO DO. WHEN MY HUSBAND AND I GOT THERE HE SHOWED US TIRES THAT HAD SPLITS IN THEM RIGHT WHERE THE TREAD CONNECTED TO THE TIRE. HE SAID THAT HE WOULDN'T GO ON A TRIP WITH THEM BECAUSE THESE TIRES HAVE A TENDACY TO PEEL OFF AND HE WOULD REPLACE THEM. WE BOUGHT 2 NEW IDENTICAL TIRES AND HAD HIM MOUNT THEM ON THE FRONT AND PUT THE BEST OTHER TWO TIRES ON THE BACK. WE ALSO TOLD HIM WHEN WE TOOK THE CAR TO HIM WE WANTED TO MAKE SURE THAT WE HAD SAFE TIRES THAT WERE PROPERLY ALIGNED FOR OUR TRIP AND STRESSED THAT TO HIM AGAIN. HE SAID THAT WE WERE NOW IN GOOD SHAPE AND DIDN'T HAVE TO WORRY. NOT SO,MUCH TBL ON TRIP( DOT NUMBER: 0 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727167August 9, 2000
TIRES:TREAD/BELT
I HAD TIRES INSPECTED PER FIRESTONE RECOMENDATION DUE TO CURRENT KNOW ISSUE. FIRESTONE FACTORY STORE FOUND 2 OF THE 4 TIRES TREAD SEPERATING. THEY OFFERED NO COMPENSATION EXCEPT TO SELL ME NEW TIRES.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727177August 9, 2000
TIRES:TREAD/BELT
THE TIRE (REAR DRIVER'S SIDE) BLEW -- THE TREAD PEELED OFF. AFTER THE TIRE BLEW, AND BECAUSE I WAS GOING SLOW IN A RESIDENTIAL NEIGHBORHOOD, I WAS ABLE TO PULL OVER SAFELY. THE SPARE WAS PUT ON. I WAS VERY WORRIED THAT THIS MIGHT HAPPEN TO THE OTHER TIRES SO 08/08/2000 I WENT TO NTB AND HAD ALL FOUR TIRES REPLACED WITH MICHELINS AT A COST OF $561.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727198August 9, 2000
TIRES
WHILE DRIVING ON THE INTOWN INTERSTATE, THE REAR LEFT TIRE SEPERATED, CAUSING SEVERE DAMAGE TO THE LEFT SIDE OF THE VEHICLE. I CONTACTED FIRESTONE AT THE TIME WITH DELIVERY OF THE ACTUAL TIRE PER THEIR REQUEST. WE LATER RECEIVED A LETTER STATING THEIR OPINION OF THE CAUSE OF SEPARATION WAS NO RELATED TO MANUFACTURE DEFECT. ALTHOUGH, APPOX. 30% USABLE TREAD WAS LEFT ON TIRE. AS A SAFE DRIVER I WAS ABLE TO CONTROL MY VEHICLE AT THIS TIME WITHOUT CAUSING DAMAGE TO OTHERS. MY VEHICLE SUSTAINED BODY DAMAGE TO THE LEFT SIDE. WE HAVE READ THE CURRENT ARTICLES RELATING TO THIS BRAND & MAKE OF TIRE AND FEEL THIS TO BE THE SAME PROBLEM THAT FIRESTONE DENIED AT THE TIME OF OUR CLAIM. WE STILL HAVE OUR CLAIM FORMS AND INFORMATION FROM THE INCEDENT. PLEASE LET US ENTER OUR CLAIM IN THIS CURRENT EVENT. THANK YOU( DOT NUMBER: UNKNOWN TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727229August 9, 2000
TIRES
ON THE ROAD WHILE DRIVING FROM JACKSONVILLE,FL. TO NORMAN,OK. ON 12 APR. 95 I NOTICED A THUMPING VIBRATION FROM THE REAR OF MY FORD EXPLORER. FOLLOWING A VISUAL INSPECTION OF THE WHEELS I DETERMINED THE VIBRATION WAS CAUSED BY A SWELLING OF THE THREADED SURFACE OF THE LEFT REAR TIRE. NEARING OUR DESTINATION MY PARTNER AND I DECIDED TO DRIVE ON INTO OKLAHOMA AND HAVE THE VEHICLE INSPECTED AT THE NEAREST FORD DEALERSHIP SINCE IT WAS STILL UNDER WARRANTY. ON APR 14TH REYNOLDS FORD OF NORMAN,OK REFERRED ME TO FIRESTONE MASTERCARE CAR SERVICE IN NORMAN,OK. THE TIRES WERE THEN BALANCED AND ROTATED AND IT WAS RECOMMENDED I HAVE THE SHOCKS REPLACED WHICH I DID WITH THE TOP OF THE LINE SHOCKS. THE PROBLEM PERSISTED ON THE RETURN TRIP TO JACKSONVILLE AND CONTINUED TO WORSEN. HAVING BEEN BOUNCED BACK AND FORTH BETWEEN FORD AND FIRESTONE NEITHER CLAIMING RESPONSIBILITY FOR THE TIRE PROBLEM NOR ABLE TO FIX IT , I DECIDED TO REPLACE THE TIRES BF GOODRICH AND HAVE HAD NO TIRE PROBLEMS SINCE. I FEEL LIKE I'VE GOTTEN THE RUN A ROUND ABOUT MY ATX TIRES AND SHOULD HAVE BEEN COMPENSATED FOR TIRES AND SHOCKS NOT TO MENTION THE TIME WASTED AND THE EXPOSURE TO A HAZARDOUS CONDITION HAD THE TIRE EXPLODED DURING HIGH SPEED DRIVING ON MY RETURN TRIP FROM OKLAHOMA. I WAS LED TO BELIEVE THAT MY TIRES WERE OK AND THAT THE PROBLEM WAS MERELY AN OUT OF BALANCE TIRE PROBABLY CAUSED BY BAD SHOCKS.THEY COMPLETELY IGNORED THE SWELLING AT HIGH TEMPERATURE WHILE DRIVING AT INTERSTATE SPEEDS.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727364August 9, 2000
TIRES
THE TREAD SEPARATED AND TIRE DID NOT DEFLATE. THE OTHER 3 TIRES HAD CRACKS ALONG EDGES ALSO. 40,000 MILES ON TIRES AND PROPERLY INFLATED. HAD HANDLING PROBLEMS PRIOR TO THE TREAD SEPARATION.( DOT NUMBER: TIRE SIZE: P235 75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727377August 9, 2000
TIRES:SIDEWALL
THERE IS ANOTHER FAILURE MODE ON ATX TIRES. IN OUR CASE, THE THREE FAILURES THAT OCCURRED ALL HAD STRIKINGLY SIMILAR FEATURES. THE OUTSIDE SIDEWALL IN EACH CASE FAILED CATASTROPHICALLY. THE ENTIRE SIDEWALL APPEARED TO BE SHREDDED. THE FAILURE OCCURRED AT HIGHWAY SPEEDS AND WITHOUT WARNING. TIRES WERE AT FORD'S RECOMMENDED INFLATION PRESSURE AND TEMPERATURE DID NOT SEEM TO BE A FACTOR AS THE FAILURES OCCURRED AT VARIOUS TIMES OF THE YEAR. I ATTEMPTED TO E-MAIL FIRESTONE AND RECEIVED NO RESPONSE FROM FIRESTONE ON THE FAILURES.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727389August 9, 2000
TIRES
THE TIRE SEPARATED WHILE I WAS DRIVING ON THE INTERSTATE. THE TIRE DID NOT DEFLATE AND I WAS ABLE TO PULL OFF THE HIGHWAY WITHOUT CRASHING. IT WAS THE REAR DRIVERS SIDE TIRE. WHEN I TOOK MY VEHICLE TO GET NEW TIRES THE DEALER SAID THAT TWO MORE OF THE TIRES WERE CLOSE TO SEPARATING.( DOT NUMBER: TIRE SIZE: P235 75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867282August 9, 2000
TIRES:TREAD/BELT
PE 00020: GOING 65MPH & HEARD 2 LOUD BANG NOISES. PULLED OVER & CHECKED TIRES & HAD A FLAT. MOTHER CONTACTED SON, WHO NOTICED THAT TREAD HAD SEPARATED FROM LEFT REAR TIRE. TIRE WAS CHANGED WITH THE SPARE. TOOK TIRE TO FIRESTONE & IT WAS REPLACED. FIRESTONE IS REQUESTING THE TIRE. *AK FIRESTONE ATX RADIAL 235/75R15 *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867302August 9, 2000
TIRES:TREAD/BELT
WHILE DRIVING COULD HEAR NOISE COMING FROM REAR TIRES. THEN, PULLED OVER AND SAW TREAD SEPARATION. THIS PROBLEM HAD HAPPENED FIVES TIMES. *AK SOMETIMES THE TIRE WOULD BE FLAT WITH TREAD SEPARATION. AT OTHER TIMES, THERE WOULD BE JUST TIRE TREAD SEPARATION. FIRESTONE DEALERS CONSIDERED THESE INCIDENT AS NORMAL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726961August 8, 2000
TIRES
TIRE TREAD BLEW OFF WHILE DRIVING ON STRAIGHT ROAD AT ABOUT 35MPH. SOME TREAD REMAINED HANGING OFF THE TIRE. TIRE WAS STILL INFLATED. WAS ORIGINAL TIRES FOR THE VEHICLE. ROTATION OCCURRED AT ABOUT THE PROPER INTERVALS. DECIDED TO REPLACE BOTH REAR TIRES AT THE TIME. NEW TIRES PLACED ON FRONT OF VEHICLE. OLD FRONT TIRES (STILL FIRESTONE ATX) WERE MOVED TO THE REAR. MY PROBLEM SOUNDED EXACTLY LIKE THOSE BEING REPORTED ON THE NEWS, SO I THOUGHT THAT I BETTER REPORT IT. WHEN IT HAPPENED I JUST ATTRIBUTED IT TO OLD AGE AND DID NOT THINK IT MIGHT BE PART OF AN OVERALL PROBLEM. I SUSPECT THERE ARE MANY MORE CASES LIKE THIS OUT THERE. THANK YOU. *AK( DOT NUMBER: W1HL AT5 TIRE SIZE: P235 75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726969August 8, 2000
TIRES
TIRE LITERALLY BLEW APART CAUSING VEHICLE TO VEER INTO MEDIAN, RUINING THE RIM. *AK( DOT NUMBER: TIRE SIZE: 235X15/75 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726997August 8, 2000
TIRES:TREAD/BELT
COMPLETE SEPARATION OF TREAD, CAUSING MAJOR DAMAGE TO FENDER AREA. *AK( DOT NUMBER: TO BE DET. TIRE SIZE: P23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727004August 8, 2000
TIRES:TREAD/BELT
TREAD CAME OFF OF TIRE CAUSING DRIVER TO LOSE CONTROL. WAS HIT IN REAR BY ANOTHER VEHICLE CAUSING THE EXPLORER TO ROLL OVER 3-4 TIMES. *AK( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#727034August 8, 2000
TIRES
WHEN DRIVING BETWEEN PHOENIX AND FLAGSTAFF THE TREAD SEPARATED FROM THE TIRE. INITIALLY THE TREAD DID NOT SEPARATE COMPLETELY AND CAUSED SUSBTANTIAL DAMAGE TO THE LEFT REAR OF THE FORD EXPLORER. *AK( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#727092August 8, 2000
TIRES:TREAD/BELT
I WAS DRIVING FROM HOUSTON TO AUSTIN ON INTERSTATE 10. I WAS DRIVING 75 MPH WHEN MY REAR LEFT TIRE TREAD CAME OFF, AND THEN MY FRONT LEFT TIRE TREAD FOLLOWED SUIT. I CAREENED INTO THE LEFT GUARD RAIL, HIT ANOTHER CAR, AND SPUN AROUND TO THE FAR OPPOSITE END OF THE FREEWAY. I CAME OUT WITH A FEW SCRATCHES AND A TOTALLED CAR. I AM THANKFUL THAT I'M ALL RIGHT...BUT I FEEL LIKE THE SITUATION COULD HAVE BEEN AVOIDED. I HAD JUST HAD MY TIRES CHECKED OUT AT A FORD DEALERSHIP WITHIN THE WEEK THAT I LEFT TO GO TO AUSTIN. *AK( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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