Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#10105730January 4, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WELD THAT MOUNTS THE BRACKET THAT HOLDS THE ACCELERATOR PEDAL ASSEMBLY TO THE FIREWALL FAILED. THIS ALLOWED THE ACCELERATOR PEDAL ASSEMBLY AND BRACKET TO FALL TO THE CAR FLOOR WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT. DEALER WELDED THE BRACKET BACK TO THE FIREWALL AT CONSIDERABLE EXPENSE TO MYSELF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104901January 1, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
IN MY 99 FORD EXPLORER 4X4, THE FRONT DIFFERENTIAL FAILED COSTING $2500 IN DAMAGES. ALTHOUGH THERE WAS NO ACCIDENT THE VEHICLE WAS UNSAFE TO DRIVE AND THE 4X4 SYSTEM WAS NOT OPERATING. WE HAD NO IDEA , THE DEALER CAUGHT IT DURING A SERVICE CHECK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104491December 25, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
ENGINE STALLS OUT WHEN YOU LET OFF GAS HAS DONE IT THREE TIME FIRST TIME TOOK IT DEALER THEY COULD NOT FIND ANYTHING WRONG SECOND TIME DID IT COMING OF INTERSTATE RAMP THAT WAS FUN THEY REPLACE PART IN FUEL SYSTEM (SOME THING ABOUT IDLE SENSOR?). MY WIFE'S AND SISTER'S 2000 RANGER ALSO DID IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104492December 25, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
ENGINE STALLS OUT WHEN YOU LET OFF GAS HAS DONE IT THREE TIME FIRST TIME TOOK IT DEALER THEY COULD NOT FIND ANYTHING WRONG SECOND TIME DID IT COMING OF INTERSTATE RAMP THAT WAS FUN THEY REPLACE PART IN FUEL SYSTEM (SOME THING ABOUT IDLE SENSOR?). MY WIFE'S AND SISTER'S 2000 RANGER ALSO DID IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104314December 22, 2004
ELECTRICAL SYSTEM
MULT-IFUNCTION SWITCH MALFUNCTION. WHEN I USE THE BLINKER IT WILL PAUSE MOMENTARILY AND THEN IT WILL SMOKE. THIS IS A PROBLEM FORD KNOWS ABOUT AND HAS RECALLED ON 3 MANUFACTURED LINES OF 99 EXPLORERS BUT NOT MINE. SO THEY REFUSED TO FIX IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104035December 17, 2004
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID, POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED MY 1999 FORD EXPLORER IN MAY OF 2004 AND WITHIN A MONTH, I BEGAN EXPERIENCING PROBLEMS WITH MY TRANSMISSION. MORE SPECIFICALLY, THE VEHICLE WOULD LOOSE POWER WHILE DRIVING, THE TRANSMISSION COULD BE HEARD SHIFTING AND ALSO SHIFTING MOVEMENT WAS FELT WHILE DRIVING. I TOOK THE VEHICLE BACK TO RIO VALLEY IN ESPANOLA, NEW MEXICO WHERE I PAID CASH ($8700.00) AND WAS TOLD THAT I DID NOT PURCHASE THE WARRANTY AND MY VEHICLE NEEDED A NEW TRANSMISSION AND IT WOULD COST ME $3200.00 TO HAVE IT REPAIRED. I COMPLAINED AND WAS TOLD THAT MY GASKET WAS SEALED WITH A SEALANT THAT WENT IN TO MY GASKETS AND DAMAGED MY SOLENOID. I HAS JUST TAKEN IT FOR A TRANSMISSION OIL CHANGE AND THOUGHT WELL THAT COULD BE, HOWEVER, AFTER TALKING TO THE OWNER OF HINDI'S OIL STOP, I FELT CERTAIN THAT THIS WAS NOT THE CAUSE. RIO VALLEY FORD DID CLEAN OUT THE TRANSMISSION A COUPLE OF TIMES AND CHARGED ME $340.00 AND I WAS TOLD THAT THIS WAS BASICALLY GOING TO HAVE A BAND-AID EFFECT AND I WOULD ULTIMATELY NEED TO GET MY TRANSMISSION FIXED. IT WAS GETTING ME AROUND FOR AWHILE BUT LATELY THE SAME SHIFTING NOISES AND FEELINGS I HAD HEARD AND FELT ARE RECURRING. MY OVERDRIVE LIGHT ALSO GOES OF AND ON CONTINUOUSLY SOMETIMES WHILE I AM DRIVING THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103663December 13, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
THE FUEL TANK WAS LOOSE AND WAS CAUSING THE FUEL SENDING UNIT TO FAIL. DEALERSHIP WAS NOTIFIED. THE PROBLEM WAS REPAIRED. *AK....THE FUEL TANK WA SNOT LOOSE. THE BAFFLE PLATE INSIDE THE FUEL TANK BECAME UNATTACHED, SLIDING BACK AND FORTH, WHICH IN TURN ALSO RUINED THE GAS TANK FUEL SENDING UNIT. AFTER INQUIRING OF FOR DEALERSHIP, THEY ADMITTED THAT THIS COULD BE A DANGEROUS SITUATION, ESPECIALLY IF THE SLIDING BAFFLE PLATE SEVERED THE ELECTRICAL WIRES TO THE FUEL TANK GAUGE SENDING UNIT. CONSUMER FELT THAT THIS WAS A MANUFACTURING DEFECT AND HE SHOULDN'T HAVE TO PAY FOR A NEW TANK/FUEL PUMP, AND SENDING UNIT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101080December 5, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER NOTICED THAT ACCELERATOR PEDAL STUCK INTERMITTENTLY. WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE FAILED TO ACCELERATE. CONSUMER WILL NOTIFY THE DEALER IN THE NEAR FUTURE. *AK WITH ADDED PRESSURE ON THE ACCELERATOR THE PEDAL UNSTICKS AND THE VEHICLE LUNGES FORWARD OR BACKWARDS. THE PROBLEM CORRECTED BY THE DEALER. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099878November 12, 2004
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SEAT WAS RECLINING BACKWARD WHILE DRIVING AND WAS SHIFTING TOWARDS THE DRIVER'S DOOR. THE DEALER WAS NOT NOTIFIED AT THIS TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098382November 6, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EQUIPMENT:OTHER:LABELS
TWO WEEKS AGO I WENT TO GET OUT OF MY SUV AND THE DOOR WOULD NOT OPEN. I FINALLY GOT IT TO WORK AFTER PULLING ON THE HANDLE AND PUSHING LOCK/UNLOCK ABOUT 20 TIMES. THIS HAPPENS DAILY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099544November 4, 2004
SEATS:FRONT ASSEMBLY:RECLINER
PASSENGER SIDE SEAT RECENTLY FLUNG FORWARD AS A RESULT OF A BROKEN BOLT. THE DEALER REFUSED TO REPLACE BOLT/LATCH INDICATING IT IS NOT COVERED UNDER THE RECALL. *BF THE DEALER REPLACED THE DRIVER'S SIDE BOLT UNDER RECALL 03V281000 BUT NOT THE PASSENGER SIDE BOLT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097775October 26, 2004
ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER, INTERIOR LIGHTING
RECALL 00V072000 CONCERNING ELECTRONIC FUNCTIONS. WINDSHIELD WIPERS WERE INOPERATIVE. ALSO, INTERIOR LIGHTS, AND THE 4X4 CONTROL WORKED INTERMITTENTLY. DEALER WAS NOTIFIED. DEALER INFORMED THE CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096272October 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 1999 FORD EXPLORER AND THE REVERSE WENT OUT IN IT. THE REST OF THE OTHER GEARS WORK. IT WILL COST 1500.00 TO FIX THRU A TRANSMISSION DEALER. I CONTACTED A RECENTLY RETIRED FORD MECHANIC WHO WORKS OUT OF HIS GARAGE NOW. HE TOLD ME THIS REVERSE IS A PART IN THE TRANSMISSION THAT CAN BE REPLACED WITHOUT A TOTAL REBUILD. HE SAID LAST MONTH WHEN HE LEFT THE DEALER, THE PART WAS ON BACK ORDER FROM FORD FOR 3 WEEKS DUE THE EXTENT OF IT BEING A SERIOUS PROBLEM IN THE 99-00 FORD EXPLORERS. I CONTACTED FORD CUSTOMER SERVICE AND THEY WONT FIX IT BECAUSE IT IS NOT ON A RECALL LIST RIGHT NOW. CAN YOU PLEASE CHECK INTO THIS AND LET ME KNOW HOW I GO ABOUT GETTING THIS FIXED THROUGH FORD? THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095814October 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WARPED AND REQUIRED REPLACEMENT 2 MONTHS AFTER BRAKE SERVICE WHICH INCLUDED MACHINING ROTORS IN (4-24-04). FOLLOW UP SERVICE (8-16-04) FOR PROBLEM FOUND WARPED ROTORS ON LEFT SIDE, IN WHICH FORD DEALER SERVICE CHARGED FOR REPLACEMENT. (10-15-04) RIGHT SIDE ROTOR NOW EXHIBITING SAME DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095630October 12, 2004
AIR BAGS
I WAS TRAVELING BEHIND A CONCRETE TRUCK WHEN HE SLAMMED ON BRAKES. I HIT THE TRUCK AND THE FRONT END OF MY EXPLORER WAS SIGNIFICANTLY DAMAGED. ACCORDING TO THE POLICE OFFICER AND SEVERAL BODY SHOP MECHANICS, THE AIRBAG SHOULD HAVE DEPLOYED. THE VEHICLE IS CURRENTLY AT THE BODY SHOP AND THE DAMAGE APPEARS TO BE IRREPARABLE. THE AIRBAG FAILED TO DEPLOY AND THEREFORE I WAS THROWN INTO THE STEERING WHEEL. THE IMPACT WAS SEVERE BECAUSE THE CONCRETE TRUCK WAS SO LARGE THAT IT DID NOT GIVE INTO THE IMPACT AT ALL. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10093834October 8, 2004
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
THE REAR TAIL GATE WILL NOT OPEN, WHEN THE DOORS ARE LOCKED THE GLASS IS STILL UNLOCKED. THE REAR WIPER WILL NOT WORK EITHER. WHEN THE GLASS IS OPEN THE DOOR AJAR LIGHT DOESN'T COME ON. SINCE I CAN'T TELL WEATHER IT IS LATCHED SECURELY OR NOT, I AM AFRAID THAT IF EVER IN AN ACCIDENT IT MAY OPEN ON ITS OWN. THE DEALERS WANT A LARGE PAYMENT JUST TO SEE WHAT IS WRONG WITH IT AND THEN MORE TO FIX IT. FORD HASN'T GIVEN ME ANY GUESS AS TO WHAT THE ISSUE IS OR WHAT CAUSED IT. IT JUST HAPPENED ONE DAY I WENT TO OPEN THE GATE AND IT WILL NOT OPEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095076October 5, 2004
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID, AIR BAGS
WHILE DRIVING AT 65 MPH VEHICLE LOST POWER STEERING. THE STEERING WHEEL TIGHTENED, AND CONSUMER LOST CONTROL TO THE VEHICLE, AND IT CRASHED INTO A CEMENT WALL, ROLLING OVER SEVERAL TIMES BEFORE STOPPING. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED THIRD DEGREE ROAD RASH BURN ON THE LEFT SIDE OF THEIR BODY WHICH STARTED FROM THEIR SHOULDER TO THE THIGH AREA. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10089732September 29, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING IN REVERSE AND APPLYING THE BRAKES TO STOP VEHICLE SUDDENLY DRIVER'S SEAT BACK RECLINER BROKE. AS RESULT, THE CONSUMER LOST CONTROL. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090895September 13, 2004
AIR BAGS
AIR BAG LAMP WOULD LIGHT INTERMITENTLY. (9/10/04 TOOK TO DEALER. LITE IS NOW OUT.) DEALER TRACED TO A WIRING HARNESS THAT NEEDS TO BE REPLACED. AT PRESENT THIS VEHICLE ONLY HAS 67,617 MILES. DEALER STATED THAT THIS MAYBE CORRISION OF CONTACTS. SOUNDS LIKE A DESIGN PROBLEM. 9/12/2004 LITE IS BACK ON STEADY. RESEARCH HAS SHOWN THAT FORD HAD A SIMILAR PROBLEM WITH THE MERCURY MYSTIC. ([NHTSA RECALL NO. 99V243/FORD RECALL NO. 99S23]. COULD THIS BE THE SAME WIRING HARNESS THAT WAS INSTALLED IN SOME EARLY PRODUCTION EXPLORERS, BUT ESCAPE THIS RECALL AND NOW THE CONSUMERS ARE STUCK FOOTING THE BILL? GOING BACK TO DEALER TODAY (9/13/2004) FOR REPAIRS. ESTIMATED REPAIR COSTS $300.00.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087124September 8, 2004
TIRES:TREAD/BELT
WHILE DRIVING 40 MPH RIGHT REAR TIRE EXPERIENCED A TREAD SEPARATION. GOODYEAR WRANGLER AP, AFTERMARKET EQUIPMENT, TIRE SIZE 265/70R16, DOT# UNAVAILABLE. GOODYEAR WAS NOTIFIED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Explorer