Ford Explorer Complaints (1991)

609 consumer complaints on file.

#702629January 26, 1999
STRUCTURE:FRAME AND MEMBERS
EXCESSIVE PAINT PEELING FROM TOP AND HOOD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702312January 17, 1999
EQUIPMENT:MECHANICAL:CARRIER/RACK
SPARE TIRE ASSY MISSING LOST ON HIWAY. CABLE BROKE DUE TO RUST OR ROAD SALT . WAS THERE THE LAST TIME SERVICED TRUCK IN DEC 98 DONT WHEN OR WHERE LOST COULD BE VEARY DANGEROUS IF FELL OFF AT HIGH SPEED THIN CABLE END RUSTED OFF FORD SHOULD HAVE TO PAY FOR TIRE AND RIM AND TIRE HOLDER ASSY .I HAVE BEEN A FORD MECHANIC 20 YEARS .THIS IS A POOR DESIGN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701796January 1, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
ORIGINAL TRANSMISSION FAILED 1/97, APPROX. 60000 MILES. REBUILT BY TRANSMISSION SHOP. TOOK BACK 4 TIMES BEFORE THEY CONSIDERED CORRECT. STILL NOT RIGHT. CLUNKED WHEN SLOWING.. 2ND TRANSMISSION FAILED 12/98. DRIVING 65 MPH...JUST QUIT...RPM'S STARTED REVVING...BARELY GOT TO SIDE OF ROAD...HAVE BEEN TOLD BY EVERY TRANSMISSION SHOP I'M DEALING WITH THAT THE ORIGINAL TRANSMISSION PUT INTO THESE EXPLORERS ARE VERY POOR QUALITY, PLUS ALMOST IMPOSSIBLE TO REBUILD CORRECTLY...ALL TRANSMISSION SHOPS, INCLUDING FORD ONLY GIVE 12,000/12 MONTH GUARENTEE...THAT'S RIDICULOUS...YOU ASSUME A TRANNY SHOULD OUTLAST THE CAR...THEY ALL SAY THE TRANSMISSION IS UNRELIABLE TO MATCH TO ORIGINAL FORD TRANNY PUT IN...I AM NOW OUT $1875 FOR FIRST TRANSMISSION AND ONE YEAR LATER AM LOOKING AT ANOTHER TRANSMISSION REPAIR ($1400-1600)...I FEEL FORD SHOULD BACK THEIR PRODUCTS AND AT LEAST OFFER A REBUILT TRANNY IN THEIR OWN SHOPS THAT IS GUARENTEED FOR MORE THAN 12 MONTHS....THIS IS WHAT GIVES OUR AMERICAN CARS A VERY BAD REPUTATION....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701277December 10, 1998
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
A FEW MONTHS AGO I HAD A FIRE IN THE ENGINE COMPARTMENT WHICH BLEW SMOKE INTO THE CAB. THE DEALER SAID TREE LEAVES HAD ACCUMULATED ON THE AIR INTAKE DUCTS AND CAUGHT FIRE. THE FIRE BURNED THROUGH THE DUCT, WHICH CAUSED THE SMOKE TO BE SUCKED INTO THE CAB. IN THE NOVEMBER 2, 1998 ISSUE OF AUTOMOTIVE NEWS, ON PAGE 15, THERE IS A REPORT OF A NHTSA INVESTIGATION ON 1992-1994 EXPLORERS FOR THIS VERY REASON! THE REPORT STATES THAT 14 COMPLAINTS HAD BEEN RECEIVED. MAKE THAT 15. MINE IS A 1991, HOWEVER. THE FIRE CAUSED ABOUT $300 IN DAMAGE TO THE DUCT SYSTEM. *MJS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#542927December 8, 1998
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DESIGN FLAW OF THE VENTILLATION SYSTEM ALLOWS FOR LEAVES TO ENTER THE PLENUM CHAMBER CAUSING BURNING AND POTENTIAL FIRE, DAMAGE TO THE BLOWER MOTOR DUE TO BURNING,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831644December 2, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING THE BRAKES THE PEDAL GOES TO THE FLOOR AND THE VEHICLE DOES NOT STOP. DEALER HAS NOT SEEN. VEHICLE HAS TO BE PUT IN 4-WHEEL DRIVE IN ORDER TO DRIVE SAFELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700791November 21, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
I HAVE TAKEN MY CAR TO BE SERVICES FOR THE BRAKES THREE TIMES AND EACH TIME THE DEALER (VISTA FORD) TELLS ME THAT IT'S SOMETHING ELSE. DURING THE LAST THREE YEARS SINCE I OWNED THE CAR, MY TOTAL REPAIR BILLS (NOT INCLUDING ROUTINE MAINTENANCE) IS APPROXIMATELY $4,581.52. I HAVE REPLACED A/C, BREAKCLNR, STARTER, BRAKE DRUMS ETC. IS THIS POSSIBLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830928November 17, 1998
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
HEATER MOTOR FAN WAS BLOWING SMOKE INTO VEHICLE WHICH WAS CAUSED BY AN ELECTRICAL SHORT IN MOTOR. DEALER NOTIFIED, AND THEY INFOMED VEHICLE WAS NOT UNDER A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830652November 12, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
DRIVING AT ANY SPEED THE CRUISE CONTROL STOPPED WORKING AFTER THE CONSUMER WAS PRESSING DOWN ON THE BRAKES VERY HARD BECAUSE THE ABS BRAKES LOCKED UP. THE CONSUMER NOTICED LOUD NOISE COMING FROM THE TIRES, AND THE CONSUMER PARKED THE VEHICLE AND GOT OUT, THE VEHICLE WAS ROLLING DOWN THE STREET. CONSUMER HAD TO JUMP INTO THE VEHICLE AND PULL UP THE EMERENCY PARKING BRAKE,AND THE THE REAR BRAKES LOCKED UP. THEY ARE'NT SUPPOSE TO LOCK UP. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#700485November 10, 1998
TIRES
THESE TIRES PROVIDE NO WARNING ON WET OR SNOWY CORNERS BEFORE LOSING THEIR GRIP. TWICE THE VEHICLE SUDDENLY WENT OVERSTEERING OUT OF CONTROL; ONLY ADVANCED DRIVING SKILLS PREVENTED A ROLLOVER. SWITCHING TO ANOTHER TIRE IMMEDIATELY CURED THE PROBLEM. THIS TIRE, IN MY OPINION, IS UNSAFE IN WET OR SNOWY WEATHER.( DOT NUMBER: TIRE SIZE: P235 R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#830074November 4, 1998
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S SEATBELT BECAME UNBUCKLED DURING AN ACCIDENT.THIS COULD HAVE RESULTED IN INJUIRES. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#829787October 29, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER HAS EXPERIENCED PROBLEM WITH VEHICLE ABS SYSTEM LOCKING UP WHENEVER THE BRAKES ARE APPLIED IN AN EMERGENCY SITUATION. DEALER/MFR WAS NOT NOTIFIED. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#829707October 28, 1998
EQUIPMENT:APPLIANCE:AIR CONDITIONER
CONSUMER EXPERIENCED SMOKE COMING FROM A/C VENTS WHILE AIR CONDITIONING WAS ON. THIS CONDITION ONLY OCCURRED TWICE. DEALER WAS NOTIFIED AND COULD NOT FIND ANYTHING WRONG. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#828179September 24, 1998
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING THE SUNROOF WENT FLYING OFF THE CAR, NO INDICATION THE ROOF WAS COMING OFF. IT WAS NOT IN USE. AFTER SUNROOF WAS OFF, LOOKING AT THE ROOF, IT HAD BEEN CLOSED, THE HINGES WERE BROKEN IN HALF. DEALER STATES THE HINGES FAILED AND BROKE, AND THE ROOF CAME OFF FROM THE FRONT, INSTEAD OF THE REAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#541570September 22, 1998
SUSPENSION:FRONT:CONTROL ARM
BALL JOINTS ARE FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#541501September 16, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
JUMPS OUT OF OVER DRIVE ON COLD DAYS WHILE MOVING, WILL NOT ENGAGE PART TIME 4-WHEEL DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#540732September 2, 1998
EQUIPMENT:MECHANICAL:CARRIER/RACK
THE SPARE TIRE RETAINING CABLE BROKE AT SOME UNKNOWN TIME, DROPPING THE SPARE TIRE ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#540733September 2, 1998
EQUIPMENT:MECHANICAL:CARRIER/RACK
SPARE TIRE RETAINING CABLE BROKE, DROPPING THE SPARE TIRE ON THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#539854August 14, 1998
SUSPENSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKE ROTORS AND CALIPERS FAILED. ALSO, REPLACED RADIUS ARM AND BUSHINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#541187August 12, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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