Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#8001287December 31, 2001
TIRES:TREAD/BELT
00 T 005 000/TREAD SEPARATION: DEALER (SUNRISE METRO FORD; NORTH HOLLYWOOD, CA; PHONE # 818/980-9800) REFUSED TO HONOR MANUFACTURER RECALL 00T005 CONCERNING TIRE SIZE P235/75R15, DOT# H4BNDFA478. SEEKING HELP FROM NHTSA IN THIS MATTER. AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756061December 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
AFTER I BOUGHT THIS VEHICLE, I HAVE TAKEN IT BACK AT LEAST 6 TIMES DUE TO A VIBRATION. ON FEB.2001, THE TRANSMISSION WAS REPLACED. THIS PROBLEM STILL EXISTED, JUST NOT AS MUCH. I TOOK THE MECHANIC ON A TEST DRIVE 2 TIMES AFTER THE TRANSMISSION WAS REPLACED. UNFORTUNITELY IT DID NOT DO THE VIBRATION. JUST RECENTLY, IT STARTED GETTING WORSE. I TOOK IT TO ANOTHER FORD DEALER TODAY, I WAS TOLD THAT IT WAS THE TORQUE CONVERTER. AT THE TIME OF THE TRANSMISSION REPLACEMENT, I ASKED ABOUT THE TORQUE CONVERTER, I WAS TOLD THAT IT WAS REPLACED WITH THE TRANSMISSION. OBVIOUSLY THIS WAS NOT DONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000997December 20, 2001
STRUCTURE:BODY:DOOR
WHEN SHUTTING OFF ENGINE AUTOMATIC DOOR LOCKS ENGAGED. DRIVER'S REAR DOOR LOCK WAS REPLACED IN SEPTEMBER 2001, PASSENGER REAR DOOR LOCK WAS REPLACED DECEMBER 19, 2001.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563868December 17, 2001
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:ANCHORAGE
THE CONSUMER WAS TRAVELING WHEN THE VEHICLE WAS STRUCK IN THE REAR BY ANOTHER VEHICLE, CAUSING THE VEHICLE TO SPIN AROUND AND ROLL. DURING THE ACCIDENT, THE DRIVER DOOR CAME OPEN AND THE DRIVER SEAT BELT CAME LOOSE. AS A RESULT, DRIVER WAS THROWN OUT OF THE VEHICLE. THE PASSENGER'S SEAT BELT ALSO BECAME LOOSE. THE DRIVER DIED INSTANTLY. THE PASSENGER SUFFERED SERIOUS INJURIES. THE AIR BAGS ALSO FAILED TO DEPLOY.(SISTER ON BEHALF OF DECEASED BROTHER) *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#755626December 13, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DEVICE CAUSED MY 2 YEAR OLD DAUGHTER TO LOSE A PORTION OF HER RIGHT POINTER FINGER AND WE FEEL THIS COULD BE PREVENTED IF THAT PART WAS COVERED UP (AT THE VERY LEAST) IN THE MODELS IT EXISTS IN. IT CAN HAPPEN WHEN THE REAR DOOR IS BEING OPENED AND THE FRONT DOOR IS ALREADY OPEN. MY DAUGHTER WAS STANDING IN THE DOORWAY OF THE FRONT DOOR AND APPARENTLY TOUCHED THIS ROLLER MECHINISM AS MY HUSBAND WAS OPENING THE REAR DOOR, IT BASCIALLY SUCKED HER FINGER IN AND CUT IT OFF (DUE TO THE PRESSURE - THE ROLLER USES THE CAR BODY TO HOLD THE DOOR OPEN). WE HAVE CHECKED AND SOME VEHICLES HAVE THIS AND OTHER DO NOT AND SOME HAVE IT COVERED UP! IT WOULD ONLY BE APPLICABLE IN 4 DOOR VEHICLES. PLEASE CONTACT ME FOR FURTHER INFORMATION, AS I KNOW IT IS SOMEWHAT CONFUSING. BUT WE WOULD LIKE TO PREVENT ANYONE ELSE FROM GOING THROUGH WHAT WE DID - MY DAUGHTER (2 YEARS OLD) HAD TO HAVE EMERGENCY SURGERY TO REMOVE MORE OF THE BONE/FINGER AND REPAIR THE TIP THE BEST IT COULD BE. SHE STILL HAS DISCOMFORT AT TIMES AND IT HAS BEEN 2 1/2 MONTHS SINCE THE ACCIDENT. WE HAVE CHECKED IT OUT AND SHE COULD HAVE FIT HER WHOLE HAND IN THERE WHICH WOULD OF BEEN EVEN MORE TRAGIC! I HOPE YOU WILL HELP US GET THE WORD OUT ABOUT THIS DANGEROUS PART IN MANY CARS. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8000692December 13, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AT LOW SPEED SENSOR SENDS A WRONG SIGNAL TO ABS BRAKE SYSTEM ,RESULTING IN POOR BRAKING. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755218December 3, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE ACCELERATING ON INTERSTATE 17 TO PASS A TRUCK, THE ENTIRE GAS PEDAL ASSEMBLY SEPARATED FROM THE FIREWALL OF VEHICLE, CAUSING A SUDDEN LOSS OF POWER AND A NEAR-COLLISION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755186December 2, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR STICKS WHILE DRIVING REQUIRES PLACING VEHICLE IN NEUTRAL AND PULLING ACCELERATOR PEDAL TO CORRECT - CAN BE VERY DANGEROUS IN TRAFFIC WITH INEXPERIENCED DRIVER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754406November 12, 2001
TIRES
THE RIGHT REAR TIRE SIDEWALL BLEW OUT IN ABOUT 7 PLACES ON MY 1996 FORD EXPLORER YESTERDAY ( 11-11-01) ON I-71 ABOUT 30 MILES NORTH OF COLUMBUS OHIO. AT RIGHT AROUND 65 MPH I WAS VERY LUCKY THAT I COULD KEEP CONTROL OF THE VEHICLE AND GET IT PULLED OVER TO THE SIDE OF THE ROAD. AFTER CALLING AAA FOR ASSISTANCE THE MECHANIC THAT CAME OUT TO CHANGE THE TIRE TOLD ME THAT THIS WAS A MAJOR TIRE FAILURE. I WOULD LIKE TO KNOW WHAT OR NOW TO FOLLOW UP ON THIS?*AK (TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898312October 26, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES FAILED TO STOP VEHICLE AND THERE WAS EXTENDED STOPPING DISTANCE. HAD TAKEN VEHICLE TO DEALERSHIP, AND WAS INFORMED BY MECHANIC THAT ROTORS NEEDED REPLACING DUE TO BEING CORRODED. DID NOT HAVE ANY EMERGENCY BRAKES.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753699October 25, 2001
UNKNOWN OR OTHER
ENGINE CHECK LIGHT COMES ON WHENEVER IT PLEASES. HAVE TAKEN TO DEALER 3 TIMES TO FIX PROBLEM, AND THEY HAVE BEEN UNABLE TO DO SO. LIGHT WOULD STAY OFF FOR UP TO 1 WEEK AFTER REPAIR, THEN COME BACK ON. DEALER ADVISED THEY HAD REPLACED AN O2 SENSOR, AND REPROGRAMMED THE COMPUTER WHICH SHOULD HAVE FIXED THE PROBLEM, WHICH IT DIDN'T. VEHICLE THEN TAKEN TO AN INDEPENDENT SERVICE GARAGE WHERE ANOTHER O2 SENSOR REPLACED. THAT TIME LIGHT STAYED OFF THE LONGEST IT EVER HAD, BUT IT STILL CAME BACK ON. BATTERY CABLES HAVE EVEN BEEN DISCONNECTED TO ALLOW COMPUTER TO RESET, BUT LIGHT ALWAYS COMES BACK ON. AS OF NOW I HAVE SPENT OVER $500 OUT OF MY POCKET TO TRY AND FIX PROBLEM, BUT IT STILL EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563782October 23, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER STATES THAT REAR SEAT BELT BUCKLES ARE TIGHT TOGETHER AND THAT THE RELEASE BUTTONS ARE LOCATED AT THE TOPS OF THE BUCKLES MAKING THEM VERY DIFFICULT TO UNLATCH. *JADA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563775October 22, 2001
TIRES:TREAD/BELT
FIRESTONE ATX,P235/75R15, FOUR TIRES WERE REPLACED DUE TO BLOW OUTS PRIOR TO THE RECALL, CONSUMER IS REQUESTING REIMBURSEMENT.*YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897539October 10, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
REAR PASSENGER SEAT BELT LATCH WAS PLACED INTO CENTER POSITION RECEPTACLE, AND WAS UNABLE TO GET IT RELEASED. HAD TO CUT BELT TO FREE THE PASSEANGER. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897209October 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WAS TRAVELING 30MPH AND VEHICLE WOULD NOT SHIFT INTO 3RD GEAR FROM 2ND GEAR. TRANSMISSION WOULD SLIP HARD. VEHICLE WOULD JERK WHEN THIS HAPPENED. AT DEALERSHIP, TRANSMISSION WAS REPLACED WITH A USED ONE, BUT SAME PROBLEM OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752765October 1, 2001
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
ON 09/23/01 MY 24YR. OLD SONINLAW WAS KILLED WHEN HE LOST CONTROL AND HIT A MEIDIAN AND TREE WAS ON TWO TIRES THEN WENT 30FT THRU THE AIR BEFORE THE EXPLORER HE WAS DRIVING ROLLED AND THREW HIM OUT THE DRIVER WINDOW. HE WAS WEARING SEAT BELT WHICH HE HAD HAD TROUBLE WITH SINCE PURCHASE FAILED AND HE WAS EJECTED ALSO HIS BROTHER IN PASSENGER SIDE COULDNT GET HIS BELT TO LATCH BUT HE WAS LUCKY AND WALKED AWAY. THE TRUCK WAS ALSO EQUIPPED WITH AIRBAGS ON BOTH SIDES WHICH DIDNT DEPLOY EITHER. MY SON IN LAW DIED THAT NIGHT WHEN HE WAS EJECTED AND THE TRUCK LANDED ON HALF OF HIS FACE. HE LEFT BEHIND A WIFE AND 2SONS AND A 1 MONTH OLD DAUGHTER. THESE EXPLORERS ARE DEATH TRAPS PLEASE DO NOT PURCHASE ONE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#897064September 28, 2001
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING SEATBACK FELL BACKWARDS, AND CONSUMER RAN OFF THE ROAD BEFORE STOPPING. HAS CONTACTED DEALER ,AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897067September 28, 2001
VEHICLE SPEED CONTROL
WHILE PARKING THE VEHICLE, IT SUDDENLY ACCELERATED AND CRASHED INTO A GUARDRAIL. UPON IMPACT, BOTH AIR BAGS DID DEPLOY. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK ONE PERSON WAS INJURED IN THE ACCIDENT. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#752471September 23, 2001
TIRES, STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THE DRIVERS SIDE REAR TIRE BLEW OUT AT A LOW RATE OF SPEED ( SIDEWALL FAILURE), THERE WAS GOOD TREAD LEFT ON THE TIRE, THE BRAKE LIGHTS FAILED DUE TO A AFTER MARKET ALARM SYSTEM THAT WAS INSTALLED BY TAPPING IN TO THE BRAKE LIGHTS FOR POWER. DEALER FAILED TO MENTION ANY ALARM SYSTEM.*AK (TIRESIZE: P2257015)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752273September 17, 2001
VEHICLE SPEED CONTROL
THROTTLE INCREASES ON ITS OWN AT ANY GIVEN TIME. MOST RECENTLY AT A STOP IN TRAFFIC. MUST APPLY BRAKES HARD TO SOME WHAT CONTROL VEHICLE AND SHIFT TO NEUTRAL OR PARK. THEN RELEASE BRAKE FOR THROTTLE CONTROL TO RETURN TO IDLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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