Ford Explorer Complaints (1994)

1,207 consumer complaints on file.

#876657December 18, 2000
SUSPENSION:FRONT
PREMATURE WEAR OF STRUT ARM BUSHINGS. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876682December 18, 2000
SUSPENSION
RADIUS ARM WORE OUT, AND IF ARM CAME THROUGH, DRIVER WILL LOSE COMPLETE CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737896December 16, 2000
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING INTO AN INTERSECTION THE EEC SYSTEM LOST POWER AND THE ENGINE TURNED OFF NO ONE WAS HURT REPLACED POWER RELAY NO PROBLEMS SINCE. IT ALSO APPEARS THAT FORD MADE SOME CHANGES ON THE RELAY THEY MIGHT KNOW ABOUT THE PROBLEM. I WISH THEY HAD TOLD ME I COULD HAVE BEEN KILLED AT THAT INTERSECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737875December 15, 2000
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
WENT TO USE TIRE JACK FOR THE FIRST TIME AND IT FAILED. MANUFACTURER REFUSED TO REPLACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558571December 14, 2000
ELECTRICAL SYSTEM:IGNITION
THE VEHICLE STALLED INTERMITTENTLY REGARDLESS OF SPEED OR DRIVING, DEALER ISOLATED THE PROBLEM AND FOUND IT TO BE THE SECONDARY IGNITION SYSTEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558572December 14, 2000
TIRES:TREAD/BELT
ONE TIRE EXPERIENCED TREAD SEPARATION, CONSUMER REPLACED ALL FOUR TIRES AND REQUESTED REIMBURSENT BUT WAS DENIED BECAUSE THE REPLACEMENT TIRES WERE PURCHASED FROM A COMPETITOR PRIOR TO AUGUST 9, 2000. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785109December 14, 2000
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE UPPER AND LOWER BALL JOINTS FAILED. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558472December 12, 2000
TIRES:TREAD/BELT
CONSUMER REPLACED 5 FIRESTONE RADIAL ATX TIRES (P235/75R15) DUE TO BELT SEPARATION PRIOR TO RECALL 00T005, CONSUMER IS BEING DENIED REIMBURSEMENT DUE TO HAVING THE TIRES REPLACED PRIOR TO JANUARY OF 2000, HOWEVER IS REQUESTING REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737632December 11, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
VEHICLE PURCHASED 12/1996. BRAKES REPLACED FIRST TIME 03/02/1997 AT 66730 MILES. ON 08/31/1997 BRAKE PADS DISSINTEGRATED CAUSING BRAKE FAILURE. PADS, ROTORS, AND CALIPERS REPLACED ON 09/02/1997 AT APPROX. 70747 MILES. SAME PROBLEM OCCURS ON 02/02/1998 AT 74095 MILES, 06/11/1999 AT 84823 MILES, 07/13/1999 AT 85493 MILES, 03/16/2000 AT 90037 MILES, AND MOST RECENTLY ON 12/10/2000 AT 96878 MILES. ALL BRAKE PADS WERE RAYBESTOS SILVER INSTALLED BY NATIONAL TIRE AND BATTERY (FORMERLY TIRE AMERICA). MAJORITY OF MILAGE IS CITY. OTHER IS HIGHWAY. THERE ARE NO OFFROAD MILES. VEHICLE IS USED AS A PASSANGER VEHICLE NOT FOR HAULING OR TOWING. FAILURE OCCURS WHEN BRAKE PAD LINING CRACKS, CRUMBLES, AND DISSINTEGRATES LEAVING ONLY BRAKE BACKING AGAINST ROTOR FOR BRAKING. THIS USUALLY HYPER-EXTENDS THE CALLIPER AND SCORES THE ROTOR BEYOND REPAIR (TURNING DOWN) REQUIRING REPLACEMENT OF BRAKE PADS, ROTOR ASSEMBLY, AND CALLIPER ASSEMBLY. WHEN FAILURE OCCURS, THERE IS ABSOLUTELY NO BRAKING ACTION (PEDAL DROPS TO THE FLOOR) UNTIL BRAKE PEDAL IS PUMPED AFTER WHICH A GRINDING NOISE (BRAKE PAD BACKING INTO ROTOR) IS HEARD. FAILURE HAS USUALLY OCCURED AT LOWER SPEEDS WHEN APPROACHING A STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558319December 7, 2000
TIRES:TREAD/BELT
CONSUMER REPLACED THE FIRESTONE ATX P 235/75R15 TIRES DUE TO THE WOBBLE AND HANDLING PROBLEMS, RECALL NOTIFICATION (00T-005) WAS RECEIVED HOWEVER THE CONSUMER WAS DENIED REIMBURSEMENT, THE DEALER WAS NOT CONSIDERED A FIRESTONE/BRIDGESTONE DEALER, CONSUMER IS REQUESTING FOR REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558248December 4, 2000
TIRES:TREAD/BELT
CONSUMER REPLACED FOUR FIRESTONE ATX TIRES (P235/75R15) DUE TO 2 TREAD SEPARATIONS, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558275December 4, 2000
TIRES:TREAD/BELT
THE FIRESTONE RADIAL ATX (P235/75R15) TIRES ON THE VEHICLE EXPERIENCED TREAD SEPARATION AND FLAT PRIOR TO RECALL (00T-005), CONSUMER WAS DENIED REIMBURSEMENT FOR REPLACEMENT DUE TO DATE OF FAILURE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875899December 4, 2000
EQUIPMENT:MECHANICAL:CARRIER/RACK
EA00012, CABLE CORRODED, CAUSING SPARE TIRE TO FALL OFF, WHICH ALMOST CAUSED A CRASH. *AK THE CONSUMER STATES THAT THE SPARE TIRES SHOULD BE PUT INSAFER PLACE THAN UNDER THE VEHICLE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737137December 1, 2000
SUSPENSION, TIRES
MY TRUCK WAS MAKING AN AWLFUL CLUNK NOSIE FROM UNDERNEATH. I WENT TO HAVE IT CHECKED AND WAS TOLD IT WAS MY RADIAL ARM....KEEPING MY TIRES FROM SHIMMYING FORWARDS/BACKWARDS. I CONTACTED FORD ON 1-29-00 & WAS TOLD IT WAS A MANF. DEFECT BUT NEVER RECALLED SO I WAS RESPONSIBLE TO FIX IT. WHEN THE TIRE RECALL WAS ANNOUNCED, MY TIRES WERE PART OF THE RECALL, SO I CALLED FORD AGAIN ON 08-07-00. THEY NOTED MY COMPLAINT ONCE AGAIN AND TOLD ME IT WAS MY RESPONSIBILITY ONCE AGAIN. I HAD IT FIXED @ FORD DEALERSHIP TO THE TUNE OF ABOUT $400. THIS WAS DONE ONLY A FEW MONTHS AGO AND NOW THE CLUNK IS BACK! I ALSO ADVISED FORD THAT I WAS WORRIED THAT THIS MIGHT CONTRIBUTE TO THE PROBLEMS WITH THE TIRES...TO NO AVAIL. I WOULD APPRECIATE IT IF SOMEONE LOOKED INTO THIS. PLEASE FEEL FREE TO CONTACT ME IF NEEDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875654November 29, 2000
VISIBILITY:REARVIEW MIRRORS/DEVICES
RECALL 97V083000. POWER MIRROR SHORTED, CAUSING SMOKE TO ENTER VEHICLE. VEHICLE'S MAKE AND MODEL HAS BEEN RECALLED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. MANUFACTURER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558149November 28, 2000
TIRES
A BUBBLE WAS FOUND ON THE INSIDE OF THE FIRESTONE TIRE WHICH CAUSED THE VEHICLE TO SWERVE WHILE DRIVING, 0NE TIRE WENT FLAT AND LATER A SMALL STICK GOT STUCK IN THE INSIDE OF THE TIRES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737016November 28, 2000
TIRES
I HAD THIS TIRE LOOKED AT BY 3 TIRE DEALERS AND ALL SAID IT WAS A DEFEECT I STILL HAVE THE TIRE AND 3 OTHERS AND 1 THAT IS ON THE RECALL LIST. I SPOKE WITH FIRESTONE THEY WERE RUDE AND UNHELPFUL. *AK (TIRESIZE: P235-75R15)( DOT NUMBER: TIRE SIZE: P235-75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875305November 21, 2000
ELECTRICAL SYSTEM:IGNITION
VEHICLE WILL STALL INTERMITTENTLY WIHTOUT WARNING , EVENTUALLY VEHICLE WILL RESTART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557782November 20, 2000
TIRES
FIRESTONE RADIAL ATX TIRE (P235/75R15) EXPERIENCED BLOWOUT, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557792November 20, 2000
TIRES
CONSUMER RECEIVED LETTER REGARDING RECALL 00T005, HOWEVER THE CONSUMER REPLACED THE FIRESTONE ATX TIRES AFTER HEARING ABOUT THE TIRE PROBLEMS, THE DEALER REFUSED REIMBURSEMENT BECAUSE THERE WASN'T A WAY TO SEE IF THE TIRES WERE INCLUDED IN RECALL OR NOT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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