Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#10133733August 22, 2005
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, POWER TRAIN:AXLE ASSEMBLY
DT: THE CONTACT HAS A 2005 CHALET, WHEN GOING ON VACATION YES THE AXLE BROKE. THE TRAILER WAS BEING TOWED AT 55-60 MPH. WHEN THE AXLE BROKE IT CAUSED DAMAGE TO SEVERAL PARTS OF THE TRAVEL TRAILER AND TIRE. THERE WAS SMOKE DAMAGE FROM THE TIRE AND STRUCTURAL DAMAGE TO THE CABINETS AND UNDER CARRIAGE. THE REAR AXLE THAT BROKE WAS THE ONLY AXLE ON THE TRAILER. THERE WAS NO DAMAGE TO THE VEHICLE THAT WAS TOWING THE TRAILER. THE TRAILER WAS TOWED TO THE DEALER, AND THERE HAS NOT YET BEEN A DETERMINATION ABOUT THE REPAIRS. UPON THE VEHICLE OWNERS INSPECTION, THEY DISCOVERED THAT THE AXLE WAS COVERED WITH RUST AND HAD MANY CRACKS. THE POLICE WERE CALLED, BUT NO POLICE REPORT WAS FILED SINCE THERE WAS NO ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132963August 15, 2005
VEHICLE SPEED CONTROL:LINKAGES
ON 08/11/05,I HAD A GENTLEMAN INTERESTED IN PURCHASING MY 1999 FORD EXPLORER SPORT. HE CAME TO LOOK AT IT, HE LOOKED UNDER THE HOOD & MENTIONED THAT FORD WAS HAVING PROBLEMS WITH CONNECTORS IN FRONT OF THE BRAKE FLUID RESERVOIR & THAT SOME VEHICLES HAD EVEN CAUGHT ON FIRE! HE SAID IT LOOKED AS THOUGH IT HAD ALREADY MELTED. VERY CONCERNED, I MADE AN APPT FOR THE NEXT DAY. I TOOK THE VEHICLE TO MOORE MOTOR SALES IN CARO, & HAD THE RECALL DONE. ON MY WAY HOME, I TRIED OUT THE CRUISE CONTROL - TO MY SURPRISE, IT DID NOT WORK! WHEN I RETURNED HOME, I LOOKED UNDER THE HOOD TO FIND THE PART THAT I THOUGHT WAS TO BE REPLACED WAS STILL THERE! SO, I CALLED MOORE MOTOR SALES AND SPOKE TO HEATH PETERS. I QUESTIONED HIM WHY THIS MELTED PART WAS NOT REPLACED AND HE SAID THAT THE ONLY THING ON THE RECALL FOR MY VEHICLE WAS THE CABLE, NOT THE SWITCH. I EXPLAINED TO HIM THAT I WAS CONCERNED FOR THE SAFETY OF MY 2 YEAR OLD DAUGHTER AND MYSELF AT 8 MONTHS PREGNANT AS PASSENGERS. HE IMMEDIATELY SCHEDULED ME FOR ANOTHER APPT ON 08/15/05(MONDAY). OVER THE WEEKEND I TOOK THE TIME TO RESEARCH THIS ISSUE FURTHER. I DISCOVERED THIS "SPEED CONTROL DEACTIVATION SWITCH, " HAD BEEN RECALLED IN SOME FORD VEHICLES, UNDER INVESTIGATION FOR OTHERS & MY VEHICLE HAS THE SAME SWITCH AS THOSE UNDER THE RECALL. ON MONDAY, I WENT TO MY APPT AS SCHEDULED. I INFORMED HEATH THAT I WANTED TO BE THERE WHEN THEY LOOKED AT MY SUV. I SHOWED HIM & THE SERVICE TECH THE CHARRED SWITCH. THEY BOTH AGREED THAT THIS PART HAD MELTED. I WAS INFORMED HOWEVER THAT SINCE MY VEHICLE WAS NOT ON THE RECALL AS OF YET, I WOULD HAVE TO PAY THE COSTS TO FIX IT UP FRONT, WITH HOPES OF EVENTUALLY BEING REIMBURSED. I WOULD LIKE YOU TO INVESTIGATE THIS MATTER FURTHER, DUE TO THE FACT THAT THIS IS THE SAME PART JUST IN A DIFFERENT VEHICLE. AND I HAVE PROOF THAT THIS IS DEFINITELY A DEFECTIVE PART NO MATTER WHAT VEHICLE THEY DECIDE TO PUT IT IN. I THANK GOD THAT NOTHING MORE HAPPEN IN MY CASE. I'M SURE OTHERS WON'T BE SO LUCKY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133461August 12, 2005
STRUCTURE
1999 FORD EXPLORER GRAB BAR OVER THE FRONT PASSENGER'S SEAT FELL OFF ALTHOUGH THERE WAS NO PRESSURE APPLIED TO IT. *MR FOR SEVEN WEEKS PRIOR TO THE FAILURE TO CONSUMER HAD BEEN INSTRUCTED TO USE THE GRAB BAR TO GET IN AND OUT OF THE VEHICLE BECAUSE OF AN ANKLE INJURY. THE CONSUMER SAID THAT AT NO TIME DURING THOSE SEVEN WEEKS DID THE BAR FEEL LOOSE OR UNSTABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127759August 12, 2005
STRUCTURE:BODY
DT: VEHICLE'S METAL SPORT RUNNING BOARDS RUSTED IN TWO YEARS. THE OWNER FELT THAT THIS WAS A SAFETY ISSUE. THE OWNER NEEDED THE RUNNING BOARDS TO HELP HER GET IN AND OUT OF THE VEHICLE. SHE CONTACTED THE DEALERSHIP AND A BODY SHOP. THE CONSUMER HAS NOT BEEN IN CONTACT WITH THE MANUFACTURER. CONSUMER CHECKED ON HAVING FIBERGLASS RUNNING BOARDS PLACED ON HER VEHICLE. THE METAL RUNNING BOARDS WERE ORIGINAL EQUIPMENT ON THE VEHICLE WHEN PURCHASED. THE CONSUMER WANTS FORD TO REIMBURSE HER FOR THE NEW FIBERGLASS RUNNING BOARDS. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131744August 5, 2005
PARKING BRAKE, POWER TRAIN, VISIBILITY:REAR WINDOW WIPER/WASHER, EQUIPMENT
NORMAL, LIGHT USAGE (11,000MI/Y); SCHEDULED MAINTENANCES PERFORMED. 1. REAR AXLE SEAL(S) LEAKING. 2. FRONT PINION GEAR SEAL LEAKING. 3. PARKING BRAKE FLOODED WITH FLUID FROM 1 OR 2, NOT SURE. 4. EVAPORATIVE UNIT FOR AC DEFECTIVE, NEEDS REPLACEMENT. 5. LCD FOR CLOCK/AUDIO SYSTEM DEFECTIVE. 6. REAR WINDOW WIPER MOTOR FAILED TWICE. ------- MANUFACTURER ADMITS NOT USUAL WEAR/TEAR, BUT WON'T COVER ANY PORTION OF APPROX. $2000.00+ REPAIR COST, NOR EVEN PROVIDE "LOANER". *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131337August 3, 2005
AIR BAGS
WHILE DRIVING THE AIRBAG LIGHT LIGHTS UP WITHOUT ANY IMPACT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132383August 3, 2005
SEATS:FRONT ASSEMBLY:RECLINER
1998 FORD EXPLORER DEVELOPED PROBLEMS WITH THE FRONT SEAT RECLINER.*MR THE CONSUMER RECEIVED RECALL # 03V281000. THE CONSUMER STATED THE DRIVER SEAT HAS NOT FAILED, HOWEVER THE PASSENGER SEAT DID. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130374July 27, 2005
AIR BAGS
THE AIRBAG WARNING LIGHT FLASHES PERIODICALLY. LOCAL DEALERSHIP SAYS THE WIRE HARNESS UNDERNEATH PASS SEAT DOES NOT HAVE A GOOD CONNECTION AND NEEDS TO BE REPLACED. COST: APPROX $300. NOT ABLE TO REPLACE YET DUE TO FINANCIAL HARDSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129939July 25, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
COMPLAINED OF LOUS RATTLING NOISE IN ENGINE ON 7/07/03, AND AGAIN ON 09/29/04 AT A DIFFERENT FORD DEALER. THERE ARE MAJOR MECHINICAL PROBLEMS WITH THIS VEHICLE IN CONCERN TO THE ENGINE CAM GUIDES, REAR DIFFERENTIAL AND LOWER BASLL JOINTS WORN, WHY WASN'T MY FORD EXPLORER SPORT RECALLED FOR THESE PROBLEMS OR GIVEN THE SAME TSB AS THE 1999 FORD EXPLORER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127837July 7, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
HEADLIGHT SWITCH AND WIRING HARNESS BURNT. CAR WAS PARKED, NOT RUNNING OR LIGHTS ON. CAR FILLED FULL OF SMOKE. WAS LUCKY IT DID NOT SET THE CAR ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10124813June 24, 2005
ELECTRICAL SYSTEM
DT: THE CONTACT OWNS A 1999 FORD EXPLORER. HE STATES THAT WHILE DRIVING HE NOTICED SMOKE WAS COMING FROM STEERING COLUMN. THIS DID HAPPENED THREE OR FOUR TIMES. TOOK VEHICLE TO THE DEALER, AND THEY REPLACED THE MULTI-FUNCTION SWITCH (TURN SIGNALS, WINDSHIELD WIPER, AND HEADLIGHT DIMMER MODULE). HE HAS FOUND COMPLAINTS FOR THIS PROBLEM ON THE NHTSA WEBSITE.*AK THE MULTI-FUNCTION SWITCH BURNT AND WAS REPLACED. *TT *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125724June 19, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR LOCKS ON THE DRIVERS SIDE(BOTH FRONT AND REAR) WILL FOR A PERIOD OF DAYS NOT UNLOCK WITH THE POWER LOCK OR THE KEY ON THE FRONT DOOR. THIS LEAVES THE PERSON SITTING ON THAT SIDE HAVING TO CRAWL TO THE OTHER SIDE OF THE VEHICLE TO GET OUT. THEN AFTER A PERIOD OF DAYS SEEMS THAT IT WILL START WORKING AGAIN FOR NO APPARENT REASON. THERE IS A SPRING IN EACH OF THE LATCHING MECHANISMS THAT WAS FOUND TO HAVE BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125593June 17, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I HAVE THE SAME SWITCH FOR CRUISE CONTROL OPERATION ON MY 1999 FORD EXPLORER AND AM AFRAID THAT ONE DAY I WILL HAVE A FIRE CAUSED BY ITS FAILURE. THIS FAILURE WAS REPORTED ON CNN ON JUNE 16, 2005. WILL THERE BE A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124626June 8, 2005
STEERING:COLUMN
DT: CONSUMER STATES THAT THE STEERING WHEEL BEGAN SMOKING WHILE DRIVING, AND SHE KEPT ON DRIVING AND IT STOPPED. IT HAPPENED NC EBEFORE ABOUT A MONTH AGO. CONSUMER WAS WORRIED THAT THE VEHICLE WILL EXPLODE ON HER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124461June 7, 2005
INTERIOR LIGHTING, VISIBILITY:REAR WINDOW WIPER/WASHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EXTERIOR LIGHTING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DT: CONTACT STATES THE INSIDE LIGHTS, WINDSHIELD WIPERS, AND THE POWER WINDOWS WOULD NOT WORK. ALSO, THE OUTSIDE LIGHT WOULD NOT GO OFF WHEN THE VEHICLE WAS SHUT OFF, CAUSING THE BATTERY TO RUN DOWN. THERE WAS A RECALL ON THIS VEHICLE REGARDING THE GENERIC ELECTRIC MODULE, BUT THIS SPECIFIC VEHICLE DOES NOT FALL UNDER THIS RECALL CAMPAIGN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124256June 5, 2005
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WILL NOT START WHEN ON AN UPHILL INCLINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122140May 25, 2005
ENGINE AND ENGINE COOLING
DT: CONTACT STATES WHILE DRIVING VEHICLE LOCKED UP ON THE HIGHWAY. THE SERVICE DEALER STATED THE CAM SHAFT LOCKED UP BECAUSE OIL WAS NOT CIRCULATING THROUGHOUT THE MOTOR. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE DASH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119081May 18, 2005
ELECTRICAL SYSTEM
CONSUMER NOTICED WHITE SMOKE COMING FROM THE STEERING COLUMN WHENEVER THE LEFT TURN SIGNAL WAS USED. CONSUMER ANTICIPATES A FIRE IF THIS ISSUE CONTINUED. THE DEALER WAS NOT NOTIFIED AT THIS TIME. *JB *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120708May 11, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLEND DOOR ON THE HEAT AND AC BROKEN, CANNOT WARM UP INTERIOR OF VEHICLE TO DEFROST WINDOWS, IT JUST BLOWS COLD AIR(MAYBE OUTSIDE AIR). HAS NOT BEEN FIXED YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120298May 9, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT: DRIVING WHEN HE FELT GAS PEDAL WENT DOWN, IT BEGAN TO ACCELERATE ALL ON ITS OWN IN BUSY TRAFFIC. HE WAS PRESSING BRAKE AT THE SAME TIME IN EFFORT TO STOP. COULD SMELL SOMETHING AS IF BURNING. JAMMED IGNITION INTO PARK AND PULLED KEYS OUT. VEHICLE STOPPED. CALLED TRIPLE A AND THE COPS, VEHICLE WAS TOWED. NO ACCIDENT. NO REPAIRS YET. TOW DRUCK DRIVER SUPSECTS SOMETHING WITH GAS PEDAL HAS BROKEN OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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