Ford Explorer Complaints (1991)

609 consumer complaints on file.

#860654April 20, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE PULLING OUT OF PARK POSITION BRAKES WOULD LOCK UP. CAUSING CONSUMER TO PULL WHEEL OFF TO RETURN TO NORMAL WHILE TRAVELING. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720047March 13, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
AFTER TRYING TO FIGURE WHERE THE FUEL SMELL AT TIMES WAS COMING FROM THE PROBLEM GOT WORSE . GAS WAS LEAKING OUT RAPIDLY FROM TOP OF GAS TANK. UPON INSPECTION THE FUEL SENDING UNIT CORRODED OUT AT THE TUBES THAT PROTRUDE FRON SENDING UNIT COVER. THE COVER AND THE RETAINER ARE ALSO VERY ROTTED ALONG WITH THE TABS THAT THE RETAINER(LOCK RING) SLIDES UNDER TO HOLD THE SENDING UNIT IN THE TANK. WHILE I HAVE BEEN IN THE AUTO BUSINESS MANY YEARS I HAVE MADE SOME CALLS AND HAVE TALKED TO SOME OTHER MECHANICS ,AND CUSTOMERS, THEY HAVE HAD THE SAME PROBLEM WITH THEIR EXPLORERS TOO. I FEEL THAT A PART THAT IS TRANSPORTING GAS UNDER PRESSURE, SUCH AS THIS SHOULD BE MADE OF BETTER MATERIAL SO AS NOT TO RUST AWAY AT ALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857109February 17, 2000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S SEAT BELT LATCH WOULD NOT DISENGAGE FROM THE LATCH MECHANISM, CAUSING THE OCCUPANT TO BECOME TRAPPED IN THE SEAT. *AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857071February 16, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
CONSUMER SHUT ENGINE OFF AND WENT INSIDE A BUSINESS FOR A SHORT PERIOD. THEN WAS NOTIFIED THAT BLACK SMOKE WAS COMING FROM WINDOW. GOT A FIRE EXTINGUISHER. BUT, BY THIS TIME THERE WERE FLAMES SHOOTING FROM BEHIND THE DASHBOARD. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#856566February 9, 2000
TIRES
WHILE TRAVELING NOTICED VEHICLE SHAKING. THERE WAS A LOUD NOISE AND TIRE A BLOWOUT. CONSUMER LOST CONTROL. PLEASE PROVIDE FURTHER INFORMATON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856129February 3, 2000
POWER TRAIN:AXLE ASSEMBLY
WHEN TRAVELING ON HIGHWAY AT 65 MPH AND UPON EXITING THE HIGHWAY WHEN COMING TO A GRAUDAL STOP, CONSUMER NOTICED REAR OF VEHICLE SHAKING. ALSO, A GRINDING NOISE. CONSUMER PROCEEDED TRAVELING AT 15 MPH WHEN THE RIGHT REAR AXLE SEPARATED FROM THE VEHICLE. CONTACTED THE DEALER. DEALER INDICATED THAT HORSE CLIP BROKE INTO SEVERAL PIECES, CAUSING AXLE TO SEPARATE. HORSE CLIP REPLACED. A COUPLE WEEKS LATER WHEN TRAVELING, THE SAME AXLE ONCE AGAIN DETACHED FROM VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855694January 28, 2000
EQUIPMENT:MECHANICAL:CARRIER/RACK
WHILE DRIVING THE VEHICLE ABOUT 50MPH SPARE TIRE CAME OFF VEHICLE. DEALER HAS NOT SEEN VEHICLE, AN D HAS NOT BEEN REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717712January 22, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY INTERIOR DOOR HANDLES AND LOCKS HAVE DETERIORATED TO THE POINT OF BEING UNSAFE FOR MY FAMILY TO USE. THESE HAVE FAILED OVER SEVERAL YEARS, AND MY INQUIRIES TO THE MANUFACTURER HAVE GONE UNRESOLVED, REPORTEDLY BECAUSE MY REPORTS AND THOSE OF OTHERS HAVE FAILED TO RESULT IN EITHER A RECALL OR FINANCIAL ASSISTANCE THRESHOLD. I HAVE VOLENTARILY REPLACED BOTH REAR DOOR PANELS AT MY COST. THE PASSENGER INTERIOR DOOR HANDLE CAME OFF IN MY PASSENGERS HANDS A FEW WEEKS AGO, SO I MAILED IT BACK TO FORD WITH A DETAILED LETTER. I WOULD BE GLAD TO PROVIDE YOU THAT LETTER IF YOU REQUEST IT. THE DRIVER AND FRONT PASSENGER (NON-ELECTRONIC) DOOR LOCKS HAVE FAILED: ONE LOCKS AUTOMATICALLY AND ONE CAN NOT BE LOCKED. I ALSO FEEL THESE CONDITIONS ARE POTENTIALLY UNSAFE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717183January 10, 2000
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOORS WILL NOT OPEN FROM INSIDE. CHILD SAFETY LOCKS ARE NOT ON. THE PROBLEM BECAME INCREASINGLY WORSE OVER TIME, ONE DOOR AND THEN THE OTHER. THE ENTIRE HANDLE EVENTUALLY BROKE FROM HAVING TO BE PULLED ON SO HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716431December 25, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854219December 21, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
WHILE VEHICLE WAS ON AND IN THE "PARK" POSITION, TRANSMISSION JUMPED INTO REVERSE GEAR, CAUSING THE VEHICLE TO ROLL OVER AND A CRASH. THERE WAS RECALL 91V189000 UNDER WHICH THIS VEHICLE WAS SUBJECT TO, ACCORDING TO THE MANUFACTURER, BUT DEALER NEVER MADE THE REPAIRS. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854194December 20, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
ONGOING / INTERMITTENT PROBLEM WITH VEHICLE SHIFTING ITSELF INTO FORWARD DRIVE OR LOW GEAR. DEALER NOTIFIED AND UNABLE TO LOCATE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715734December 7, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
SINCE THE A/C CAN NOT RUN W/O THE HARNESS SPARKING, IT HAS BEEN DISCONNECTED. DEALER CAN NOT FIND PROBLEM. NO BRAKE LINE INTERFERENCE FOUND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715446November 30, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, ELECTRICAL SYSTEM:IGNITION
I HAVE GENTLY DRIVEN THIS VEHICLE NEVER WENT OFF ROAD WITH IT,CHANGED THE OIL EVERY 2500 MILES,LEASED ANOTHER CAR TO PRESERVE MY SUV,WHAT I HAVE NOW IS AN UNSAFE VEHICLE THAT IS LITERRLY FALLING APART,EVERYTHING FROM THE PAINT TO THE FASTENERS THAT HOLD THE INTERIOR TRIM ON IS FAILING.I PAID A LOT OF MONEY FOR MY SUV AND THE FORD MOTOR COMPANY SHOULD TAKE SOME RESPONSIBILITY.DO I SOUND MAD WELL WOULDN'T YOU BE? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715287November 26, 1999
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
I OWN A 1991 FORD EXPLORER LTX 4WD WITH A 4.0L ENGINE. OVER THE PAST 6 YEARS I'VE HAD A REOCCURRING PROBLEM OF THE LIGHTS (HEADLIGHTS, INTERIOR LIGHTS, ETC.) TWINKLING ESPECIALLY WHEN IDLING. I'M IN THE MILITARY SO I'M CONSTANTLY MOVING THUS DEALING WITH DIFFERENT DEALERSHIPS THROUGHOUT THIS ORDEAL. I'VE HAD AT LEAST 6 NEW ALTERNATORS AND 3 NEW BATTERIES INSTALLED AND EACH TIME THE PROBLEM REOCCURS, USUALLY JUST WHEN THE DEALER'S 12,000 MILE WARRANTY RUNS OUT OR I MOVE. I THEN TAKE UP THE PROBLEM WITH THE NEXT DEALERSHIP AND SPEND ANOTHER $200 FOR THEM TO TROUBLESHOOT THE ELECTRICAL SYSTEM. THEY IMMEDIATELY TELL ME IT'S A BAD ALTERNATOR AND $150 LATER THE PROBLEM STILL EXIST. THEY THEN SAY WELL IT MUST BE THE BATTERY. SURE ENOUGH $90 LATER THE PROBLEM IS STILL THERE. THIS WHOLE TIME THOUGH I'VE STATED THAT NEITHER COULD BE THE CAUSE AND THEY CERTAINLY DO NOT REFUND MY MONEY FOR NEEDLESSLY BUYING AN ALTERNATOR AND BATTERY. TODAY WHILE I WAS IN AN AUTOPARTS STORE A GENTLEMAN INFORMED ME THAT HE HAD THE SAME PROBLEM WITH HIS 91 EXPLORER AND THAT THE DEFECT WAS A RECALL ITEM BUT I WAS UNABLE TO FIND IT ON YOUR WEB SIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715092November 21, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER COMPRESSOR , LEAVES CAUSED FIRE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#715093November 21, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#853116November 18, 1999
EQUIPMENT:MECHANICAL:CARRIER/RACK
THE SPARE TIRE CABLE RUSTED, CAUSING THE TIRE TO SEPARATE FROM THE VEHICLE. DEALER HAS BEEN NOTIFIED. *AK *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852742November 9, 1999
STRUCTURE:BODY:DOOR
DRIVER'S AND THE PASSENGER'S SIDE DOORS DID NOT SHUT ALL THE WAY. OWNER HAD TRUCK CHECKED BY AN AUTO BODY SHOP. MECHANIC STATED THAT TRUCK WAS MOST LIKELY IN A CRASH. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852316November 1, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHILE DRIVING DOWN THE HIGHWAY, WITH THE A/C RUNNING, ALL OF SUDDEN BLACK SMOKE STARTING POURING OUT OF THE HEATING VENTS, VEHICLE CAUGHT ON FIRE. AFTER FIVE OR TEN MINUTES, DRIVER RESTARTED ENGINE AND WAS ABLE TO DRIVE TRUCK HOME. DEALER FOUND LEAVES AND OTHER DEBRIS INSIDE THE BLOWER SYSTEM WHICH CAUSED THE PROBLEM. THE PROBLEM WAS CORRECTED AT OWNER'S EXPENSE. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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